The Greater Houston Convention & Visitors Bureau, in coordination with HospitalityLawyer.com, is producing the first-ever Global Congress on Legal, Safety, and Security Solutions in Travel - the only conference that places legal, safety and security solutions for the travel industry under one roof. *What is the Global Congress?* "This conference enables all aspects of the travel equation to share their legal, safety, and security experiences and best practices. This will be an all-encompassing public-private dialogue to enhance the global travel industry's ability to avoid interruptions and to provide a safe secure and seamless travel experience said Stephen Barth, Founder of HospitalityLawyer.com. The annual Global Congress is a unique opportunity for travel industry professionals, business travel teams, and consultants from aviation, cruise, ground transportation, lodging, facilities, events and supply chain businesses to: -Explore continuing and recent legal, safety, and security challenges -Identify common trends and issues relevant to the travel industry -Share and develop best practices -Benchmark their current policies and procedures with other travel industry leaders -Develop innovative approaches from cross-industry knowledge exchange and -Discover the latest research and solutions available. *What Topics Will the Global Congress Address?* General Sessions will address topics, issues and solutions that impact all components of travel, such as: -Common Issues and Solutions for Travel Safety and Security: The Industry Perspective -The Debate: Screening vs. Personal Privacy -Contagious Outbreaks: Appropriate Responses in all Sectors of Public Accommodation -The US Travel Association's Blue Ribbon Panel on Aviation Security: Findings and Recommendations -What Have We Learned from Recent Travel Disruptions? -Profiling: Is it Effective and What are the Privacy Implications? -Human Trafficking: Is the Travel Industry Enabling It? -The Media's Role in Creating and Sustaining a Travel Crisis The second day features a full day of sessions in each travel component: -Transportation, including Airlines, Cruise, Ground, and Terminal -Lodging -Venues & Events -Public Support of Travel, including Embassies, Health, Entry/Exit, Airports, Terminals, and Seaports -Leisure Travel & Tourism -Corporate & Government Travel -Global Legal Issues. The Global Congress will bring leaders together in an unbiased environment and accelerate learning on key subjects in a concise 3-day format.

2. Greetings from the President & Founder of HospitalityLawyer.com
It is my pleasure to invite you to the first-ever 2011 Global Congress on Legal, Safety,
and Security Solutions in Travel, held in Houston, Texas on August 25-28. We, along
with the Greater Houston Convention & Visitors Bureau, are excited about hosting this
unprecedented convergence of global expertise for the travel, tourism, and hospitality
industries. Following Conrad N. Hilton’s vision of “world peace through international
trade and travel,” attendees will learn best practices, benchmark current policies across
industries, view the latest safety and security products and services available, and dis-
cover the results of the most recent research being conducted around the world. We
hope to see you at the Global Congress on Travel.
Very BeST reGArdS,
STepHeN BArTH
The travel, tourism and hospitality industries are a $3.5 trillion global economic powerhouse encompassing transportation,
lodging, and venues and events. Governments around the world spend trillions on infrastructure and travel support systems.
disruptions are costly, both financially and in customer goodwill.
The Congress objective is to facilitate the delivery of safe, secure and uninterrupted travel via an all-en-
compassing public-private dialogue dedicated to the sharing of best practices for issues faced by the glob-
al travel, tourism, and hospitality industries.
Industry professionals will address topics such as screening vs privacy, profiling, and best practices for travel disruptions.
The Global Congress features in-depth sessions in the following verticals:
• Transportation, including Air, Sea, Ground, and Travel distribution
• public Support of Travel: Terminals, ports, Visas, Customs, Health, domestic Security, embassies and Consulates
• Lodging
• Venues & events
• Corporate and Government Travel: employee and property protection
• Leisure Travel & Tourism
• Global Legal Issues.
Attendees include:
• Travel Buyers: risk, Safety, Security, Health and environmental Officers; In-house Counsel; Travel Managers; Human re-
source executives; procurement/CFO; Meeting planners
• Travel Suppliers: risk, Safety, Security, Health and environmental Officers; In-house Counsel; C-level executives; Wholesal-
ers, distributors, and Manufacturers of Safety and Security Solutions; procurement; Attorneys & Consultants focusing on
Travel & Hospitality
• public Travel Supporters: risk, Safety, Security, Health and environmental Officers for Air, Sea and public Transportation
Systems & Terminals; domestic Security and Other Law enforcement Officials; Government Attorneys; Immigration and
Customs Officials; Health policy directors; Travel and Tourism Ministers and Administrators; Consulate and Foreign Trade
Officials; researchers and Thought Leaders in the Hospitality, Travel, and Tourism Arenas; embassy personnel
“This convergence of global expertise and experience is unprecedented.”
- roger dow,
president and Chief executive Officer of U.S. Travel Association and Co-Chair of the Global Congress Advisory Board
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3. SCHEDULE AT-A-GLANCE
please note all sessions will be in english.
Thursday, August 25
7:00 p.m. – 8:15 p.m. Welcome reception
Friday, August 26
7:15 a.m. registration Opens, Coffee and Beverage Service in exhibit Hall
8:15 a.m. – 8:30 a.m. Welcome
8:30 a.m. – 9:00 a.m. Opening Keynote
9:00 a.m. – 10:15 a.m. Common Issues and Solutions for Travel Safety and Security
Jerry Hamilton, Hamilton, Miller & Birthisel
10:15 a.m. – 11:30 a.m. The debate: Screening vs. personal privacy
Lisa Graybill, Legal Director, ACLU Foundation of Texas
dennis Wolfe, Virtual Imaging
11:30 a.m. – 1:00 p.m. Luncheon in exhibit Hall
1:00 p.m. – 2:15 p.m. Contagious Outbreaks: Appropriate responses in all Sectors of public Accommodation
Moderator: Stephen Barth, Founder of HospitalityLawyer.com
dr. Fernando Stein, Baylor College of Medicine/Texas Children’s Hospital
2:15 p.m. – 3:30 p.m. The US Travel Association’s Blue ribbon panel on Aviation Security: Findings and recommendations
3:30 p.m. – 4:00 p.m. refreshment Break in exhibit Hall Sponsored by the Korean Tourism Organization’s New York Office
4:00 p.m. – 5:15 p.m. What Have We Learned from recent Travel disruptions
ron diLeo, Executive Director, Association of Corporate Travel Executives (ACTe)
Kate Hanni, FlyersRights.org
5:15 p.m. – 6:15 p.m. exhibit Showroom Open
6:15 p.m. – 7:30 p.m. Wine Tasting and drawing for $1000 American express Gift Card
Saturday, August 27
8:00 a.m. Coffee and Beverage Service in exhibit Hall
8:30 a.m. – 9:45 a.m. Concurrent Vertical Sessions (details on pages 4-6)
9:45 a.m. – 11:00 a.m. Concurrent Vertical Sessions (details on pages 4-6)
11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall
12:15 p.m. – 1:30 p.m. Concurrent Vertical Sessions (details on pages 4-6)
1:30 p.m. – 2:45 p.m. Concurrent Vertical Sessions (details on pages 4-6)
2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall
3:15 p.m. – 4:30 p.m. Concurrent Vertical Sessions (details on pages 4-6)
4:30 p.m. – 5:45 p.m. Concurrent Vertical Sessions (details on pages 4-6)
5:45 p.m. – 7:00 p.m. Cocktail reception and drawing for $500 American express Gift Card
Sunday, August 28
7:30 a.m. Coffee and Beverage Service in exhibit Hall
8:00 a.m. – 9:00 a.m. profiling: Is it effective and What are the privacy Implications?
Lisa Graybill, Legal Director, ACLU Foundation of Texas
9:00 a.m. – 10:00 a.m. Human Trafficking: Is the Travel Industry enabling It?
Sarah Altschuller, Foley Hoag
10:00 a.m. – 10:15 a.m. refreshment Break
10:15 a.m. – 11:15 a.m. Best practices in Global data privacy Issues
eduard Goodman, Chief Privacy Officer, Identity Theft 911
11:15 a.m. – 12:15 p.m. The Media’s role in Creating and Sustaining a Travel Crisis
Sree Sreenivasan, Columbia Graduate School of Journalism
12:15 p.m. – 12:45 p.m. Closing Keynote
12:45 p.m. – 1:00 p.m. Closing remarks and drawing for $500 American express Gift Card
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4. CONCURRENT VERTICALS on SATURDAY, AUGUST 27
8:00 a.m. Coffee and Beverage Service in exhibit Hall
Transportation Vertical
8:30 a.m. – 9:45 a.m. Accommodating people with disabilities and prosthetics
Lex Frieden, Director, ILRU at TIRR|MHHS
Wendy Wilkinson, Southwest ADA Center at ILRU
9:45 a.m. – 11:00 a.m. TBd
11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall
12:15 p.m. – 1:30 p.m. Serving Alcohol responsibily during the Transportation Mode: A Survey of Global Standards
elizabeth deConti, Gray Robinson
1:30 p.m. – 2:45 p.m. Best practices in Ground Transportation Safety & Security
Kendall Hayden, Cozen O’Connor
2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall
3:15 p.m. – 4:30 p.m. Best Screening practices for people and Baggage - Is the risk Worth the risk
dennis Wolfe, Virtual Imaging
4:30 p.m. – 5:45 p.m. Global Best practices in Transportation Safety & Security
Jerry Hamilton, Hamilton, Miller & Birthisel
5:45 p.m. – 7:00 p.m. Cocktail reception and drawing for $500 American express Gift Card
Public Support of Travel Vertical
8:30 a.m. – 9:45 a.m. When problems Arise: What To expect from Consulates and embassies
9:45 a.m. – 11:00 a.m. Best practices in entry and exit procedures - Mobility vs Security
Charles Foster, Foster Quan
11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall
12:15 p.m. – 1:30 p.m. Best Traveler Safety practices in public ports (Including responding to the stranded traveler)
Kate Hanni, FlyersRights.org
1:30 p.m. – 2:45 p.m. The Global War Against Bed Bugs
phil Cooper. BedBug Central
Christian Hardigree, University of Nevada, Las Vegas
Harry Tucker, Area Vice President-Property, Risk Placement Services
2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall
3:15 p.m. – 4:30 p.m. Best practices in passenger Terminal Security
rafi ron, NASS Corp
4:30 p.m. – 5:45 p.m. Best practices in perimeter Security
Brandon Collins, Intelligence Coordinatory, Houston Airport System
5:45 p.m. – 7:00 p.m. Cocktail reception and drawing for $500 American express Gift Card
Lodging Vertical
8:30 a.m. – 9:45 a.m. Global Best practices in Lodging Security
Brad Bonnell, Director of Global Security, InterContinental Hotels Group
Brenda durham, Vice President and Assistant General Counsel Marriott International, Inc
9:45 a.m. – 11:00 a.m. Global risks peculiar to resorts: prevention, Management, Litigation
James eiler, Kaiser Swindells Eiler
dick Hudak, Resort Security Consulting
11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall
12:15 p.m. – 1:30 p.m. What have we Learned from recent Terrorist Attacks on Lodging Targets?
Brad Bonnell, Director of Global Security, InterContinental Hotels Group
Alan Orlob, Vice President of Global Safety and Security, Marriott International
1:30 p.m. – 2:45 p.m. Third-party Leasing (F&B, Spas, retail)
Aliza Carrino, Corporate Counsel, Marriott International, Inc.
2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall
3:15 p.m. – 4:30 p.m. A Global Survey of Hotel Fires, Mitigating Them and reacting to Them
dale Cagwin, Robson Forensic
5:45 p.m. – 7:00 p.m. Cocktail reception and drawing for $500 American express Gift Card
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5. CONCURRENT VERTICALS on SATURDAY, AUGUST 27
8:00 a.m. Coffee and Beverage Service in exhibit Hall
Venues & Events Vertical
8:30 a.m. – 9:45 a.m. Controlling Alcohol risks effectively
elizabeth deConti, Gray Robinson
9:45 a.m. – 11:00 a.m. Securing Critical Mass events
Brian Avery, President and Owner of Event Safety & Security Services
peter Tarlow, Tourism & More
11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall
12:15 p.m. – 1:30 p.m. Special Considerations for Meeting and event Contracts
priscilla Saba, Vice President and Senior Counsel, Marriott International
1:30 p.m. – 2:45 p.m. Conference and event responses to Travel disruptions
Vincent polito, VP International
deborah Sexton, CEO of Professional Convention Management Association (PCMA)
2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall
3:15 p.m. – 4:30 p.m. TBd
4:30 p.m. – 5:45 p.m. Securing your Trademark at the event
5:45 p.m. – 7:00 p.m. Cocktail reception and drawing for $500 American express Gift Card
Corporate & Government Travel Vertical
8:30 a.m. – 9:45 a.m. Mobility Across Jurisdictions: The Corporate duty of Care Quagmire
Julie McCashin, Vice President, Health Services Development, Americas Region, Internation-
al SOS Assistance, Inc.
Carla potok, Ecole hôtelière de Lausanne
9:45 a.m. – 11:00 a.m. Combining Strong Security with Strong procurement
Grant Caplan, Consulting Strategies
John Clifton, Senior Manager, Global Travel Services KBR, Ltd.
11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall
12:15 p.m. – 1:30 p.m. Insurance and Assistance for All Aspects of Business Travel
Bruce McIndoe, President, iJet
John rendeiro, Vice President, Global Security & Intelligence International SOS Assistance
1:30 p.m. – 2:45 p.m. Meeting your duty of Care: Making Security Asessments of Hotels & Airlines
Grant Caplan, Consulting Strategies
2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall
3:15 p.m. – 4:30 p.m. Best evacuation practices in Volatile Circumstances…Learning from egypt, Libya, and Japan
Bruce McIndoe, President, iJet
John rendeiro, Vice President, Global Security & Intelligence International SOS Assistance
Tom Winn, MEDEX Global Solutions Security Services
4:30 p.m. – 5:45 p.m. Kidnap & ransom: prevention and response
daniel Johnson, ASI Global Response
5:45 p.m. – 7:00 p.m. Cocktail reception and drawing for $500 American express Gift Card
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6. CONCURRENT VERTICALS on SATURDAY, AUGUST 27
Saturday, August 27
8:00 a.m. Coffee and Beverage Service in exhibit Hall
Leisure Travel & Tourism Vertical
8:30 a.m. – 9:45 a.m. Fundamentals and Best practices of Tourism Security
peter Tarlow, Tourism & More
9:45 a.m. – 11:00 a.m. A dialogue on Traveler rights
Kate Hanni, FlyersRights.org
11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall
12:15 p.m. – 1:30 p.m. Legal Issues Arising From Online reviews, ratings and Testimonials
eric Harris, Stroz Friedberg
1:30 p.m. – 2:45 p.m. Is it Time for Standard protocols on Medical Travel & Tourism?
ruthy Khawaja, Methodist International
dr. Thomas Treutler, Founder and CEO of FlyClinic
2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall
3:15 p.m. – 4:30 p.m. The System of the eU package Travel directive
dr. Stephan Keiler, University of Salzburg
5:45 p.m. – 7:00 p.m. Cocktail reception and drawing for $500 American express Gift Card
Global Legal Issues Vertical
8:30 a.m. – 9:45 a.m. Fundamentals of Global Travel Law
dr. Stephan Keiler, University of Salzburg
9:45 a.m. – 11:00 a.m. Cross-Jurisdictional Issues When Things Go Wrong
Gabrielle patrick, Mutope-Johnson
11:00 a.m. – 12:15 p.m. Luncheon in exhibit Hall
12:15 p.m. – 1:30 p.m. GdS Issues 2011: A Seminar for the GdS Subscriber
rose Haché, Rose A. Haché, Attorney
1:30 p.m. – 2:45 p.m. Virtual Tour Operators and OTAs, Jurisdictional Issues and regulations
dr. Hans-Josef Vogel, Beiten Burkhardt
2:45 p.m. – 3:15 p.m. refreshment Break in exhibit Hall
3:15 p.m. – 4:30 p.m. Insurance Anomalies Around the Globe
John Ludlow, SVP Global Risk Management, IHG
4:30 p.m. – 5:45 p.m. representing U.S. Companies Abroad in Accordance with the Foreign Corrupt practices Act
Anthony Campanelli, Deloitte Financial Advisory Services LLP
5:45 p.m. – 7:00 p.m. Cocktail reception and drawing for $500 American express Gift Card
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7. Registration, Travel, and Continuing Education
Registration Fees Hotel Accommodations & Travel
Global Congress One-Day Pass Hilton Americas
(August 26 or 27) 1600 Lamar, Houston, Texas 77010
Includes Conference USB drive complete with presenta- For reservations call 713-739-8000
tions, attendance to all conference presentations, all meals
and breaks, and all evening events for one day Hilton Americas-Houston is the largest convention ho-
tel in Houston, Texas, and proud winner of the 2006 pin-
• One-day Association/education: $399 nacle Award from Successful Meetings Magazine. The
• One-day regular registration: $449 Hilton is connected to the George r. Brown Conven-
tion Center via convenient skywalks and is only 30 min-
Global Congress Comprehensive Package utes from George Bush Intercontinental (IAH) Airport
(August 25-28) and 15 minutes from Houston Hobby (HOU) Airport.
Includes Conference USB drive complete with presenta-
tions, all meals and breaks, and all evening events daily room rate: $168 single / $168 double occupancy
Cutoff date: Thursday, August 4, 2011
• Association/educator: $599
• early registration (by July 11, 2011): $699 The hotel will release all unused rooms on the CUTOFF
• regular registration (after July 11, 2011): $999 dATe set out above. you must make your reservations be-
fore this date in order to get the conference rate. When
Continuing Education contacting the hotel for reservations, please identify your-
self as a participant with the Global Congress in order to
MCLE obtain a room from the reserved block. please do not send
For U.S. attorneys, MCLe accreditation for up to 15.0 hours payment for accommodations to HospitalityLawyer.com.
is available. please visit www.hospitalitylawyer.com/
Announcements/GC2011_CLe.html for more information. Air Travel
please be aware that each state has its own rules discounted fares for air travel have been arranged through
and regulations, including its definition of “CLe”. Continental Airlines and through delta. For Continental,
please call (713) 963-8800 for questions pertaining the offer code is ZK6d389898. For delta, KLM, Air France,
to the number of credit hours granted by each the Group Ticket designator is NG3ZM. discounts with
state two to three weeks prior to the program. other carriers are pending.
If you need a Certificate of Attendance, please request one Ground Transportation
at conference check-in.
Town Car Service
Conference & Exhibitions elite Town Car
281-955-5450
George R. Brown Convention Center
1001 Avenida de las Americas Taxi
Houston, Texas 77010 From Bush Intercontinental Airport: $45
800-427-4697 From Hobby Airport: $22
Conference and exhibitions will be held on the 3rd floor of
the George r. Brown Convention Center. The Convention
Center is connected to the Hilton Americas.
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8. THANK YOU TO OUR SPONSORS
Foundation Sponsors
Benefactor Sponsors
Supporter Sponsors
Houston Consulate Support
Media Sponsors
Champions of Safe, Secure and Uninterrupted Travel, Meetings, Conferences & Events:

9. registration
register online at http://www.regonline.com/2011GlobalCongress
earn CLe Credit
1. Contact Information (please print)
Name: Nickname for Nametag:
Firm/Company Name: Title:
Address:
City, State and Zip Email:
Phone: Fax:
p Check here if you have any special needs (including food allergies) May we disclose your contact information in the attendee list
so we may arrange to accommodate you or call us at +1 (713) 963-8800. (name, company, title, address and phone only)?
p yes, with email address p yes, without email address p No
2. Registration To qualify for Association rates, you must enter the association name & member number.
To qualify for educator rates, you must be a student or educator at an educational institution.
Global Congress One-Day Pass Global Congress Comprehensive Registration
please select one: p August 26 p August 27 August 25-28
Association/education - $399 Association/educator - $599
regular registration - $449 early registration (by July 11, 2011) - $699
regular registration - $999
Please indicate which Vertical(s) you plan to attend. You may choose more than one.
Transportation Vertical Lodging Vertical Corporate & Government Travel Vertical Global Legal Issues Vertical
public Support of Travel Vertical Venues & events Vertical Leisure Travel & Tourism Vertical
3. Please confirm your attendance at the following events:
Will you be attending the Welcome reception on Thursday, August 25? yes No
Will you be attending the Luncheon on Friday, August 26? yes No
Will you be attending the Wine Tasting on Friday, August 26? yes No
Will you be attending the Luncheon on Saturday, August 27? yes No
Will you be attending the Cocktail reception on Saturday, August 27? yes No
4. Presentation Materials
each registration includes a 3-inch Conference Summary Notebook with the presentation powerpoints and a USB drive with papers and powerpoints.
do you want both a Notebook and a USB drive? do you only want a USB drive?
5. Payment Information
MasterCard Visa American Express Check enclosed payable to HospitalityLawyer.com
Card #:
CV2 No. (On Visa and Mastercard it is the 3-digit number located on the back of the card. On American Express, it is
Exp. Date:
the 4-digit number printed on the front):
Name on Card:
Check Payments: Please send checks to: HospitalityLawyer.com, P.O. Box 22888, Houston, TX 77227. Please fax registrations to 713-627-9934.
Paypal Payments: Please send to hospitalitylawyer@hospitalitylawyer.com.
Cancellation & Refund Assistance
due to our conference venue commitments, conference registrations are non-refundable. Substitutions are always welcome (please contact us with the sub-
stitute’s name so we can have their materials ready). Alternately, the conference registration amount may be applied as a credit for any HospitalityLawyer.
com conference within 12 months of the date of the conference for which the attendee originally registered.
Questions? please contact HospitalityLawyer.com, headquartered in the USA, at (713) 963-8800 or email diana@hospitalitylawyer.com.