n this talk, Sofia Quintero, founder at EnjoyHQ recently acquired by UserZoom, shares her experience helping teams implement effective research repositories across companies of all sizes. You will learn a variety of change management protocols and best practices in knowledge management to make sure you build a strong foundation regardless of the tool you end up buying.

1. The Messy Business of
Implementing Research
Repositories

2. 7 years helping teams
implement EnjoyHQ
About me
Sofia Quintero sofiaqt
Founder EnjoyHQ
@

3. FORGET ABOUT THE TOOLS....
TELL ME ABOUT YOUR TEAM

6. STRATEGY & TACTICS MOMENTUM GLUE
Define success
Scope the implementation
Pick the right tool
Define Taxonomy
Plan data audit and migration
Protocols and roll-out plan
Governance
Optimization

7. All the necessary conversations required
to truly get people on board. These are
conversations about fear, hesitation,
anxiety, mental models, power, stress,
resentment, commitment, group thinking.
MOMENTUM GLUE

9. WHEN DO YOU NEED
MOMENTUM GLUE?

10. Do people perceive
this as a problem?

11. Do you know why
people think this
may fail?

12. How will this
affect other teams?

13. Do you know how to
get what you need
from everybody?

14. Do you know how
to start small?

15. Are you sure you and your
team have the time and
support to make this
successful?

16. Have you thought about
training and protocols

17. IT'S NOT ABOUT
THE REPOSITORY.

18. IT'S ABOUT
HELPING CUSTOMERS BY
HELPING COLLEAGUES.

19. STRATEGY & TACTICS MOMENTUM GLUE
@sofiaqt

20. @sofiaqt
enjoyhq.com