Can a smaller city use its data as a strategic platform to innovate and solve real-world problems? Find out by watching the presentation: http://www.socrata.com/events/view-webcast-small-town-big-vision/

1. Somerville, MA Open Data Webinar!
Webcast recorded: 9-20-12

2. Watch Webcast Recording
View Webcast Recording:
http://www.socrata.com/events/view-webcast-small-town-big-vision/
Open
Data
Innova,ons
Webinar
09-­‐20-­‐12
2

3. Webcast Speakers
§ Joseph
Curtatone,
Mayor,
City
of
Somerville
§ Steve
Craig,
Director
of
Cons,tuent
Services,
City
of
Somerville
§ Daniel
Hadley,
Director
of
SomerStat,
City
of
Somerville
Hosted
by:
Saf
Rabah,
VP
of
Marke,ng,
Socrata
Open
Data
Innova,ons
Webinar
09-­‐20-­‐12
3

4. Webcast Agenda
§ Mayor
Joseph
Curtatone’s
Vision
for
Open
Data
§ Open
Data
as
a
Pla8orm
for
Innova<on
§ Extending
Somerville’s
311
Service
§ Driving
a
High-­‐performance
Culture
§ Enhancing
Community
Engagement
§ Promo,ng
Transparency
and
Accountability
§ Par,cipa,ng
the
Na,onal
Ecosystem
Open
Data
Innova,ons
Webinar
09-­‐20-­‐12
4

5. Mayor’s Vision for Open Data
“We definitely have shown that municipalities, no matter what
their size, especially small and medium sized communities,
have the opportunity to really do a lot more with a lot less using
data” – Mayor Joseph Curtatone, Somerville, MA
• Increased Service Delivery
• Redefining How City Services are Delivered
• Increased Transparency and Accountability
Open
Data
Innova,ons
Webinar
09-­‐20-­‐12
5

6. Somerville 311 Call Center Operations
• The City of Somerville
receives 100,000 calls a year
from a population of 78,000
• One of only a few cities in the
country to operate a 24/7 call
center
• Residents were required to
call to check the status of
past requests
Open
Data
Innova,ons
Webinar
09-­‐20-­‐12
6

7. Open Data Increases Value of City Services
• Turnkey solution offers
residents self-service
access to city 311
database
• Residents now have
unfiltered view of city
improvements in their
neighborhood
Open
Data
Innova,ons
Webinar
00-­‐20-­‐12
7

8. Open Data for Performance Reporting
• Historical city performance data
was obscured in PDF format and
difficult for residents to gain
insight from
• Data has now been aggregated
into one dataset allowing
residents to easily sort, filter, and
analyze across multiple months
• City has leveraged the Socrata
Social Data Player to create a
performance dashboard
Open
Data
Innova,ons
Webinar
09-­‐20-­‐12
8

9. Open Data for Improved Decision-making
• Somerville is now able to use
data to engage residents in
discussions around issues
impacting city life
• Residents can now benefit from
viewing the same data officials
use to make city decisions
Open
Data
Innova,ons
Webinar
09-­‐20-­‐12
9

10. Checkbook Explorer
• City had desired an Open
Checkbook application but
lacked the resources to
implement the vision
• The Socrata Checkbook
Explorer provided a turnkey
solution for increasing financial
transparency
• Residents now benefit from a
consumer-friendly user
experience
Open
Data
Innova,ons
Webinar
09-­‐20-­‐12
10

11. Cities.Data.Gov
• Somerville, MA joined national
effort to create a single repository
for municipal data from across
the country
• Joins Open Data thought leaders
like Seattle, New York, Chicago,
and San Francisco
Open
Data
Innova,ons
Webinar
09-­‐20-­‐12
11

12. Recap
Open Data as a Platform for Innovation
• 311 Explorer: Improve citizen self-service
• ACE Program: Drive a data-driven, high-
performance culture
• ResiStat: Story-telling with data informs community
engagement.
• Checkbook Explorer: Financial transparency?
There is an app for that.
• Cities.Data.gov: Participating in the national
ecosystem.
Open
Data
Innova,ons
Webinar
04-­‐26-­‐12
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13. Questions & Follow up
For
more….
Steve
Craig
|
Somerville
scraig@somervillema.gov
Daniel
Hadley|
Somerville
dhadley@somervillema.gov
Saf
Rabah
|
Socrata
saf.rabah@socrata.com
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14. Thank You!
Open
Data
Webcast
Broadcasted:
09-­‐20-­‐12
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