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Seven Secrets for Maximo
Mobility Success
ICS 2461A
Dale Mann, Georgia Transmission Corporation
Catherine Lai, Georgia System Operations Corporation
Jason VenHuizen, Interloc Solutions
GTCs Mobile Journey
2006 –
Maximo 5.2
with Syclo
mobile solution
2008 –
Maximo 6.2
with IBM
Maximo Mobile
2013 –
Maximo 7.5
with Interloc
Mobile Informer
GTC Mobile Success with Mobile Informer
Business Value
§  Work order updates from
weekly to near real-time.
•  Easy to use interface
•  Portability of iPad
§  Increased productivity
§  Application access in
connected/disconnected mode
§  Minimal training for field worker
§  Multifunction – email, viewing
documents
Quantifiable Results
v Achieved immediate gains by
simplifying tasks through mobility
Work Orders reported by
field users
Time it takes for field
user to complete a
work order
80%
400%
So, How Did We Do It?
1 Conduct Mobile Assessment
§  Identify vendors with mobile solutions
§  Document high-level business and technical requirements in Request
for Information/Proposal (RFI-P)
§  Submit document to a select group of mobile solution vendors
§  Invite vendors to conduct product demos
§  Document advantages/
disadvantages
§  Provide a cost estimate
§  Recommend vendor & gain
approval from project stakeholders
§  Select vendor
2 Choose Mobile Device Wisely
§  Consider these key factors when selecting smart mobile
device:
•  Will the device increase productivity for your mobile users?
•  What are the other business uses for the device?
•  What is the impact on user training?
§  Support for deploying and
managing the devices outside of
the mobile solution
§  Decide on smart device form
factor – iPad vs Android
3 Involve End Users Early In Process
§  Include field to promote the application and confirm direction early on
§  Have user defined requirements
§  Perform prototype application review focused on layout, user
interface
§  Have users test product in the field
§  Ensure users become a part of the
process to promote ownership
§  Provide user training
4 Ensure Mobile Application Usability
§  Intuitive, easy to use interface
§  Task-oriented application - user enters information quickly with
minimal navigation
§  Consistent with native Apple apps – users can apply smart
device knowledge
§  Data sync between the device and
Maximo occurs automatically
§  Application performance - initial data
load, subsequent data loads
§  Work in connected and disconnected
mode
5 Integrate Directly with Maximo
§  Use existing Maximo technical infrastructure – no additional
servers
§  Configuration and management of mobile applications, users,
and devices within Maximo
§  Leverage Maximo functionality
and data
§  Reads from and writes data
directly to Maximo MBOs
§  Adheres to Maximo security,
validation, and business rules
6 Choose Flexible Platform for Mobile
Application Development
§  Meet business needs by adding functionality beyond OOB
•  Transmission Line Inspection as an example
§  Integrates with Workflow
§  Automate complex tasks for increased efficiency
§  Supportable by Internal IT
7 Partner with Mobile Implementation
Experts
§  Expertise with mobile solutions
§  Expertise with Maximo implementations
§  Benefit from Interloc’s experience with mobile and Maximo
prior implementations
§  Ability to lead requirements, design, and development
§  Ability to provide field workers
with elegant, next generation,
simple apps
7 Secrets to Maximo Mobility Success
1.  Conduct Mobile Assessment
2.  Choose Mobile Device Wisely
3.  Involve End Users Early
4.  Ensure Mobile Application
Usability
5.  Integrate Directly with Maximo
6.  Choose Flexible Platform for
Mobile Application
Development
7.  Partner with a Mobile
Implementation Expert
Mobile Informer
next generation Maximo mobility
Jason VenHuizen
VP, Products and Technology
Interloc Solutions
•  User accepted
•  Easy to use and non-intrusive in field
•  Supports and enhances your business processes
•  Translates between Maximo and mobile user
perspectives seamlessly
Truly Successful Mobility for Maximo
3/4/14 14www.interlocsolutions.com
•  Focus on client’s business function
•  Provides full access to smart device features
•  Leverages existing Maximo infrastructure
•  Administration from within Maximo
•  Quick adoption; continual ROI
•  Disconnected GIS via activeG’s InformME
Client Benefits
3/4/14 15www.interlocsolutions.com
Mobile Informer…
3/4/14 16www.interlocsolutions.com
•  Is a native Maximo Application
providing client-defined apps
on Android and iOS
•  Allows focus on function, not
integration
•  Removes constraints on the
number of apps that can be
delivered
•  Does the simplest thing
possible
•  100% Maximo EAM focused IBM Premier Business
Partner
•  AAA/Gold Technical Accreditation across North America
(US & Canada)
•  Proven functional and technical experience in
implementing and upgrading Maximo EAM
About Interloc Solutions
www.interlocsolutions.com3/4/14 17
Business transformation
process
24 x 7 support ERP integration ACM
IBM and industry award
winning services
Technical tools Upgrades Linear
Industry solutions GIS Reports HS&E
Training Calibration
Recognized for Services and Products
3/4/14 18 www.interlocsolutions.com
2013 Winner
•  ISM Library Solution Excellence
2013 Finalist
•  Best Asset and Facilities Management for
brand new Maximo Implementation at
Encana
•  Best of Show for Interloc Mailer
2012 Winner x 2
•  Best of Show for Mobile Informer
•  Smarter Planet for Asset
Management for innovative
Maximo implementation at BART
2013 Finalist Beacon Award
"   Best Solution for Managing the World’s
Infrastructure for Mobile Informer
2014 Finalist Beacon Award
"   Best Solution for MidSized Business –
Oil & Gas Solution developed for
Calgary Market
•  Visit Interloc at booth 309 for demos
•  Mobile sessions:
§  Tues 10:00 a.m; Room 320 – ICS 1328A/Client Success
Stories taking Maximo Mobile
§  Tues 1:00 p.m; Room 320 – ICS 1125A/Disaster Reporting
with Maximo: Lessons Learned from the Yosemite Rim Fire
§  Tues 2:15 p.m; Room 304 – MTS 2794A/Maximo Mobility
that Works
•  Visit our website: interlocsolutions.com
Learn more about Mobile Informer at Pulse
3/4/14 19www.interlocsolutions.com
Dale Mann, GTC, dale.mann@gatrans.com
Catherine Lai, GSOC, Catherine.Lai@gasoc.com
Jason VenHuizen, Interloc Solutions, jasonv@interlocsolutions.com

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Seven Secrets to Maximo Mobility Success

  • 1. Seven Secrets for Maximo Mobility Success ICS 2461A Dale Mann, Georgia Transmission Corporation Catherine Lai, Georgia System Operations Corporation Jason VenHuizen, Interloc Solutions
  • 2. GTCs Mobile Journey 2006 – Maximo 5.2 with Syclo mobile solution 2008 – Maximo 6.2 with IBM Maximo Mobile 2013 – Maximo 7.5 with Interloc Mobile Informer
  • 3. GTC Mobile Success with Mobile Informer Business Value §  Work order updates from weekly to near real-time. •  Easy to use interface •  Portability of iPad §  Increased productivity §  Application access in connected/disconnected mode §  Minimal training for field worker §  Multifunction – email, viewing documents Quantifiable Results v Achieved immediate gains by simplifying tasks through mobility Work Orders reported by field users Time it takes for field user to complete a work order 80% 400%
  • 4. So, How Did We Do It?
  • 5. 1 Conduct Mobile Assessment §  Identify vendors with mobile solutions §  Document high-level business and technical requirements in Request for Information/Proposal (RFI-P) §  Submit document to a select group of mobile solution vendors §  Invite vendors to conduct product demos §  Document advantages/ disadvantages §  Provide a cost estimate §  Recommend vendor & gain approval from project stakeholders §  Select vendor
  • 6. 2 Choose Mobile Device Wisely §  Consider these key factors when selecting smart mobile device: •  Will the device increase productivity for your mobile users? •  What are the other business uses for the device? •  What is the impact on user training? §  Support for deploying and managing the devices outside of the mobile solution §  Decide on smart device form factor – iPad vs Android
  • 7. 3 Involve End Users Early In Process §  Include field to promote the application and confirm direction early on §  Have user defined requirements §  Perform prototype application review focused on layout, user interface §  Have users test product in the field §  Ensure users become a part of the process to promote ownership §  Provide user training
  • 8. 4 Ensure Mobile Application Usability §  Intuitive, easy to use interface §  Task-oriented application - user enters information quickly with minimal navigation §  Consistent with native Apple apps – users can apply smart device knowledge §  Data sync between the device and Maximo occurs automatically §  Application performance - initial data load, subsequent data loads §  Work in connected and disconnected mode
  • 9. 5 Integrate Directly with Maximo §  Use existing Maximo technical infrastructure – no additional servers §  Configuration and management of mobile applications, users, and devices within Maximo §  Leverage Maximo functionality and data §  Reads from and writes data directly to Maximo MBOs §  Adheres to Maximo security, validation, and business rules
  • 10. 6 Choose Flexible Platform for Mobile Application Development §  Meet business needs by adding functionality beyond OOB •  Transmission Line Inspection as an example §  Integrates with Workflow §  Automate complex tasks for increased efficiency §  Supportable by Internal IT
  • 11. 7 Partner with Mobile Implementation Experts §  Expertise with mobile solutions §  Expertise with Maximo implementations §  Benefit from Interloc’s experience with mobile and Maximo prior implementations §  Ability to lead requirements, design, and development §  Ability to provide field workers with elegant, next generation, simple apps
  • 12. 7 Secrets to Maximo Mobility Success 1.  Conduct Mobile Assessment 2.  Choose Mobile Device Wisely 3.  Involve End Users Early 4.  Ensure Mobile Application Usability 5.  Integrate Directly with Maximo 6.  Choose Flexible Platform for Mobile Application Development 7.  Partner with a Mobile Implementation Expert
  • 13. Mobile Informer next generation Maximo mobility Jason VenHuizen VP, Products and Technology Interloc Solutions
  • 14. •  User accepted •  Easy to use and non-intrusive in field •  Supports and enhances your business processes •  Translates between Maximo and mobile user perspectives seamlessly Truly Successful Mobility for Maximo 3/4/14 14www.interlocsolutions.com
  • 15. •  Focus on client’s business function •  Provides full access to smart device features •  Leverages existing Maximo infrastructure •  Administration from within Maximo •  Quick adoption; continual ROI •  Disconnected GIS via activeG’s InformME Client Benefits 3/4/14 15www.interlocsolutions.com
  • 16. Mobile Informer… 3/4/14 16www.interlocsolutions.com •  Is a native Maximo Application providing client-defined apps on Android and iOS •  Allows focus on function, not integration •  Removes constraints on the number of apps that can be delivered •  Does the simplest thing possible
  • 17. •  100% Maximo EAM focused IBM Premier Business Partner •  AAA/Gold Technical Accreditation across North America (US & Canada) •  Proven functional and technical experience in implementing and upgrading Maximo EAM About Interloc Solutions www.interlocsolutions.com3/4/14 17 Business transformation process 24 x 7 support ERP integration ACM IBM and industry award winning services Technical tools Upgrades Linear Industry solutions GIS Reports HS&E Training Calibration
  • 18. Recognized for Services and Products 3/4/14 18 www.interlocsolutions.com 2013 Winner •  ISM Library Solution Excellence 2013 Finalist •  Best Asset and Facilities Management for brand new Maximo Implementation at Encana •  Best of Show for Interloc Mailer 2012 Winner x 2 •  Best of Show for Mobile Informer •  Smarter Planet for Asset Management for innovative Maximo implementation at BART 2013 Finalist Beacon Award "   Best Solution for Managing the World’s Infrastructure for Mobile Informer 2014 Finalist Beacon Award "   Best Solution for MidSized Business – Oil & Gas Solution developed for Calgary Market
  • 19. •  Visit Interloc at booth 309 for demos •  Mobile sessions: §  Tues 10:00 a.m; Room 320 – ICS 1328A/Client Success Stories taking Maximo Mobile §  Tues 1:00 p.m; Room 320 – ICS 1125A/Disaster Reporting with Maximo: Lessons Learned from the Yosemite Rim Fire §  Tues 2:15 p.m; Room 304 – MTS 2794A/Maximo Mobility that Works •  Visit our website: interlocsolutions.com Learn more about Mobile Informer at Pulse 3/4/14 19www.interlocsolutions.com
  • 20. Dale Mann, GTC, dale.mann@gatrans.com Catherine Lai, GSOC, Catherine.Lai@gasoc.com Jason VenHuizen, Interloc Solutions, jasonv@interlocsolutions.com