With more than 2.5B smart devices expected to be sold in 2014, there is no doubt that taking Maximo Mobile is smart not only for your bottom line business benefits but also to increase efficiency among your workforce. So how do you make sure that your Maximo Mobile project is successful? Join Catherine Lai, Business Application Consultant, at Georgia System Operations Corporation and Dale Mann, Substation Maintenance Group Lead, at Georgia Transmission Corporation as they share GTC’s 7 secrets to Maximo Mobility success. Catherine and Dale will be joined by Jason VenHuizen, VP of Products and Technology at Interloc Solutions.
THE SPEAKERS
Catherine Lai is a Business Application Consultant at Georgia System Operations Corporation with many years of experience helping clients solve business problems and improve operational inefficiencies with technology solutions. She received a Bachelor of Science degree in Computer Science from the Georgia Institute of Technology. Her primary responsibilities include planning, designing, and implementing major business application systems using standard project management methodologies. Catherine has been working as an IT system administrator and developer with the IBM Maximo Enterprise Asset Management System since 2006 with a lead role on several Maximo projects and upgrades since that time. She recently served as Technical Lead for Georgia Transmission Corporation’s Maximo 6.2 to 7.5 Upgrade project as well as leading the assessment and implementation of mobile solutions on iPads and iPhones for Georgia Transmission Corporation and Oglethorpe Power Corporation, respectively. These mobile solutions are well integrated with each company’s Maximo 7.5 Asset Management System and utilize Interloc’s Mobile Informer product. Catherine can be reached atCatherine.Lai@gasoc.com.
Dale Mann is Group Lead of Substation Maintenance at Georgia Transmission Corporation. He has over 20 years of experience in asset management. In his role at GTC, Dale supports the company’s maintenance of over 700 substations and 3100 miles of transmission line. As GTC’s Maximo business administrator, Dale was a key player when they implemented Maximo 5.2 in 2006. He has also been the primary business representative for 2 major Maximo upgrades. The most recent of which culminated in their successful upgrade from Maximo 6.2 to Maximo 7.5 in August 2013. During his tenure at GTC, he has been involved in several mobile initiatives for field users including the deployment of Interloc Mobile Informer as part of GTC’s Maximo 7.5 upgrade.
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Seven Secrets to Maximo Mobility Success
1. Seven Secrets for Maximo
Mobility Success
ICS 2461A
Dale Mann, Georgia Transmission Corporation
Catherine Lai, Georgia System Operations Corporation
Jason VenHuizen, Interloc Solutions
2. GTCs Mobile Journey
2006 –
Maximo 5.2
with Syclo
mobile solution
2008 –
Maximo 6.2
with IBM
Maximo Mobile
2013 –
Maximo 7.5
with Interloc
Mobile Informer
3. GTC Mobile Success with Mobile Informer
Business Value
§ Work order updates from
weekly to near real-time.
• Easy to use interface
• Portability of iPad
§ Increased productivity
§ Application access in
connected/disconnected mode
§ Minimal training for field worker
§ Multifunction – email, viewing
documents
Quantifiable Results
v Achieved immediate gains by
simplifying tasks through mobility
Work Orders reported by
field users
Time it takes for field
user to complete a
work order
80%
400%
5. 1 Conduct Mobile Assessment
§ Identify vendors with mobile solutions
§ Document high-level business and technical requirements in Request
for Information/Proposal (RFI-P)
§ Submit document to a select group of mobile solution vendors
§ Invite vendors to conduct product demos
§ Document advantages/
disadvantages
§ Provide a cost estimate
§ Recommend vendor & gain
approval from project stakeholders
§ Select vendor
6. 2 Choose Mobile Device Wisely
§ Consider these key factors when selecting smart mobile
device:
• Will the device increase productivity for your mobile users?
• What are the other business uses for the device?
• What is the impact on user training?
§ Support for deploying and
managing the devices outside of
the mobile solution
§ Decide on smart device form
factor – iPad vs Android
7. 3 Involve End Users Early In Process
§ Include field to promote the application and confirm direction early on
§ Have user defined requirements
§ Perform prototype application review focused on layout, user
interface
§ Have users test product in the field
§ Ensure users become a part of the
process to promote ownership
§ Provide user training
8. 4 Ensure Mobile Application Usability
§ Intuitive, easy to use interface
§ Task-oriented application - user enters information quickly with
minimal navigation
§ Consistent with native Apple apps – users can apply smart
device knowledge
§ Data sync between the device and
Maximo occurs automatically
§ Application performance - initial data
load, subsequent data loads
§ Work in connected and disconnected
mode
9. 5 Integrate Directly with Maximo
§ Use existing Maximo technical infrastructure – no additional
servers
§ Configuration and management of mobile applications, users,
and devices within Maximo
§ Leverage Maximo functionality
and data
§ Reads from and writes data
directly to Maximo MBOs
§ Adheres to Maximo security,
validation, and business rules
10. 6 Choose Flexible Platform for Mobile
Application Development
§ Meet business needs by adding functionality beyond OOB
• Transmission Line Inspection as an example
§ Integrates with Workflow
§ Automate complex tasks for increased efficiency
§ Supportable by Internal IT
11. 7 Partner with Mobile Implementation
Experts
§ Expertise with mobile solutions
§ Expertise with Maximo implementations
§ Benefit from Interloc’s experience with mobile and Maximo
prior implementations
§ Ability to lead requirements, design, and development
§ Ability to provide field workers
with elegant, next generation,
simple apps
12. 7 Secrets to Maximo Mobility Success
1. Conduct Mobile Assessment
2. Choose Mobile Device Wisely
3. Involve End Users Early
4. Ensure Mobile Application
Usability
5. Integrate Directly with Maximo
6. Choose Flexible Platform for
Mobile Application
Development
7. Partner with a Mobile
Implementation Expert
14. • User accepted
• Easy to use and non-intrusive in field
• Supports and enhances your business processes
• Translates between Maximo and mobile user
perspectives seamlessly
Truly Successful Mobility for Maximo
3/4/14 14www.interlocsolutions.com
15. • Focus on client’s business function
• Provides full access to smart device features
• Leverages existing Maximo infrastructure
• Administration from within Maximo
• Quick adoption; continual ROI
• Disconnected GIS via activeG’s InformME
Client Benefits
3/4/14 15www.interlocsolutions.com
16. Mobile Informer…
3/4/14 16www.interlocsolutions.com
• Is a native Maximo Application
providing client-defined apps
on Android and iOS
• Allows focus on function, not
integration
• Removes constraints on the
number of apps that can be
delivered
• Does the simplest thing
possible
17. • 100% Maximo EAM focused IBM Premier Business
Partner
• AAA/Gold Technical Accreditation across North America
(US & Canada)
• Proven functional and technical experience in
implementing and upgrading Maximo EAM
About Interloc Solutions
www.interlocsolutions.com3/4/14 17
Business transformation
process
24 x 7 support ERP integration ACM
IBM and industry award
winning services
Technical tools Upgrades Linear
Industry solutions GIS Reports HS&E
Training Calibration
18. Recognized for Services and Products
3/4/14 18 www.interlocsolutions.com
2013 Winner
• ISM Library Solution Excellence
2013 Finalist
• Best Asset and Facilities Management for
brand new Maximo Implementation at
Encana
• Best of Show for Interloc Mailer
2012 Winner x 2
• Best of Show for Mobile Informer
• Smarter Planet for Asset
Management for innovative
Maximo implementation at BART
2013 Finalist Beacon Award
" Best Solution for Managing the World’s
Infrastructure for Mobile Informer
2014 Finalist Beacon Award
" Best Solution for MidSized Business –
Oil & Gas Solution developed for
Calgary Market
19. • Visit Interloc at booth 309 for demos
• Mobile sessions:
§ Tues 10:00 a.m; Room 320 – ICS 1328A/Client Success
Stories taking Maximo Mobile
§ Tues 1:00 p.m; Room 320 – ICS 1125A/Disaster Reporting
with Maximo: Lessons Learned from the Yosemite Rim Fire
§ Tues 2:15 p.m; Room 304 – MTS 2794A/Maximo Mobility
that Works
• Visit our website: interlocsolutions.com
Learn more about Mobile Informer at Pulse
3/4/14 19www.interlocsolutions.com