3. Content
Definition of Letter
Types of Letter Writing
Difference Between Formal
and Informal Letter
Definition of Formal Letters
How To Formatting A Formal
Letter
Sample Formal Letter
4. Definition of Letter
A letter is a written message that can be handwritten
or printed on paper. It is usually sent to the recipient
via mail or post in an envelope. Any such message
that is transferred via post is a letter,
a written conversation between two parties.
5. Types of Letter Writing
Letter writing can be
classified into two
types:
Informal Letters
Formal Letters
6. Formal Letter Informal Letter
A formal letter is a letter,
written in formal
language, in the stipulated
format, for official
purpose.
A letter written in an
friendly manner, to
someone you are
familiar with, is called
informal letter.
Definition of Formal & Informal Letters
7. Formal Letter Informal Letter
Letter of Enquiry.
Order Letter.
Letter of Complaint.
Reply to a Letter of
Complaint.
Promotion Letter.
Sales Letters.
Recovery Letters.
Inviting a friend for a
ceremony say for a birthday
Calling a friend for a trip or
holiday
Apology letter
Congratulating a friend for his
success or achievement
Writing just to ask for the
well-being of a person
Invitation for a marriage
Asking help from someone
Types of Formal & Informal Letters
8. Difference Between Formal and Informal Letter
BASIS FOR
COMPARISON
FORMAL LETTER INFORMAL LETTER
Meaning A formal letter is a letter, written in
formal language, in the stipulated
format, for official purpose.
A letter written in an friendly
manner, to someone you are
familiar with, is called
informal letter.
Objective Professional Communication Personal Communication
Format Written in prescribed format only. No prescribed format.
Written in First person - Business letters,
third person - others.
First, second or third person.
Written to Business, college/institute,
employer, organizations, etc.
Friends, family,
acquaintances etc.
Voice Passive Active
Sentences Long and complex Short and simple
Size Concise Large or concise
Contractions and
Abbreviations
Avoided Used
9. Definition of Formal Letters
A formal letter is any letter written in the
professional language, with a prescribed format for a
formal purpose, i.e. it can be a recommendation
letter, enquiry letter, complaint letter, cover letter
and so on. All business letters are formal. Such
letters are used for a variety of reasons like a formal
invitation, proposal, reference, making a complaint
or inquiry, applying for a job.
10. • Heading
• Inside Address
• Subject
• Salutation
• Body
• Closing and Signature
Here are a
few
formatting
tips:
How To Formatting A Formal
Letter
11. While writing a formal letter one should
keep in mind the following things:
It should be in specified
format.
It should avoid the use
of unnecessary words.
It should be straight to
the point.
It should be relevant and
objective.
It should be complex
and thorough.
It should be polite, even
if it is a complaint letter.
It should be free from
any mistakes, i.e.
grammatical or spelling.
12. Heading
The heading consists
of your address (but
not your name) and
the date. Telephone
numbers and email
addresses are not
usually included here,
but they are
acceptable. Using
block format, the
heading goes in the
top left-hand corner
of the page.
123 Elm Ave.
Trussville, ON M1N 2P3
November 23, 2008
13. The inside address consists of the name and address of the
person to whom you are writing. You should try to address
the formal letter to a specific person, but if you do not know
his or her name, at least try to include his or her title. This
address is usually placed four or five lines below the heading.
Inside
Address
14. Skip one line after the inside address and then type
the salutation. Your choice of salutation depends on
whether or not you know the intended recipient of the
formal letter.
Salutations
The most usual greetings
are…..
Dear
Dear Sir or Madam:
Ms.
Dr.
15. Body
Skip one line after the
salutation and begin
typing the body of the
formal letter.
This is the main part of
the letter. Keep in mind
the rules outlined above
regarding brevity and
coherence.
It is best to use short,
clear, logical paragraphs
to state your business.
16. Closing and Signature
Yours sincerely,
This is the end of the
letter. Skip one line after
the last paragraph of the
body of the letter. Only
the first word of the
closing should be
capitalized.
It is punctuated with a
comma. Leave several
lines after the closing
and type your signature.
Your actual handwritten
signature is to be
inserted between these
two printed lines.