Emotional Intelligence (EI) and Emotional Quotient (EQ) are terms often used interchangeably to describe a person's ability to perceive, understand, manage, and express emotions effectively. These concepts have gained significant attention in psychology, leadership, education, and various professional fields due to their profound impact on individual success and interpersonal relationships.

1. C O N C E P T O F
E . Q
E M O T I O N A L Q U O T I E N T
&
E . I
E M O T I O N A L I N T E L L I G E N C E
Present By: Akash Das
University of Calcutta
Sahid Khudiram Siksha Prangan
(Commonly known as Alipore Campus)
Subject: Communication & Psychology In
Business.
Module II: Psychology In Business
Subject Code: HRC – 108 (II)
INTERNAL ASSIGNMENT

2. I N T R O D U C T I O N
Emotional intelligence (EI) and
emotional quotient (EQ) are terms
used to describe the ability to
understand, manage, and use
emotions effectively. EI is a relatively
new concept, but it has gained
popularity in recent years as it has
become increasingly clear that
emotional skills are just as important
as cognitive skills for success in life.

3. Emotional intelligence (EI) is the ability to
understand, use, and manage emotions effectively. It
includes the ability to identify, understand, and
express your own emotions, as well as the ability to
understand, interpret, and respond to the emotions
of others.
What is Emotional Intelligence (EI)?
Emotional quotient (EQ) is a measure of a person's
emotional intelligence. It is often used to predict a
person's success in life, particularly in areas such as
leadership, teamwork, and communication.
What is Emotional Quotient (EQ)?

4. Feature EI EQ
Definition The ability to understand, manage, and
use emotions
A measure of a person's EI
Scope Broader, encompassing a variety of skills Narrower, focused on a specific
measure of EI
Assessment Typically assessed through self-report
questionnaires or behavioral assessments Typically assessed through self-
report questionnaires or
behavioral assessments
Difference Between EI &EQ:

5. The Five Key Components of Emotional Intelligence:
 Self-awareness: The ability to recognize and understand
one's own emotions
 Self-regulation: The ability to manage and control one's
emotions.
 Motivation: The drive to achieve goals and persist in the
face of challenges.
 Empathy: The ability to understand and share the
feelings of others.
 Social skills: The ability to build and maintain positive
relationships.
EI encompasses a range of essential skills, including:

6. The Significance of Emotional Intelligence:
 EI plays a pivotal role in various aspects of life:
 Personal Fulfillment: EI enhances self-awareness and
emotional regulation, contributing to greater personal well-
being.
 Relationship Building: EI fosters empathy and effective
communication, leading to stronger connections with others.
 Career Success: EI enables individuals to navigate workplace
dynamics, manage stress, and inspire others, enhancing their
professional trajectory.

7. Exploring The Nuances Of Emotional Quotient
 EQ, often used interchangeably with EI, refers to the measurable aspect of
emotional intelligence.
 EQ assessments: Various tools, such as self-report
questionnaires and behavioural assessments, are used
to measure EQ.
 EQ and success: Research suggests that EQ is a strong
predictor of success in various fields, including
leadership, sales, and customer service.

8. Unveiling The Power Of EI And EQ
 Self-reflection: Regularly examining one's emotions and
behaviors can foster self-awareness and emotional regulation.
 Empathy cultivation: Actively listening to others and
practicing perspective-taking can strengthen empathy skills.
 Social skill development: Seeking opportunities for social
interaction and practicing effective communication can hone
social skills
 EI and EQ are not innate traits but can be developed and enhanced through conscious
effort.

9. Conclusion: The Emotional Edge
 Harnessing EI: By understanding and
managing our emotions, we can build
stronger relationships, achieve greater
success, and lead more fulfilling lives.
 Embracing EQ: By recognizing and
developing our emotional intelligence, we
can unlock our potential and make a
positive impact on the world around us.
 EI and EQ are not mere concepts; they are the
tools that empower us to navigate the
complexities of human interactions.

10. Thank You