1. Traits and Abilities of
Emotional Intelligence
Prof Smriti Arora
CENER, AIIMS Rishikesh
(5th April 2-3 pm , AIIMS Bilaspur)
2. • Emotional intelligence (emotional quotient") is the ability to
perceive, interpret, demonstrate, control, evaluate, and use
emotions to communicate with and relate to others
effectively and constructively.
• This ability to express and control emotions is essential,
but so is the ability to understand, interpret, and respond
to the emotions of others.
3. • While being book-smart might help you pass tests, emotional
intelligence prepares you for the real world by being aware of
the feelings of others as well as your own feelings.
4. 9 traits of EI people
• 1. They embrace change
• People with emotional intelligence don’t fear change because they
have a fixed sense of self that stays constant in all circumstances.
Instead, they actively pursue new opportunities to grow.
Change is an inevitable part of life. It’s normal for humans to
instinctively resist change because our brains are hardwired to
preserve routine, but we have to overcome these instincts if we want
to evolve and experience as much as possible.
6. 2. They have a strong sense of self-awareness
• When you’re emotionally intelligent, you understand yourself at a
deeper level. That means recognizing both your strengths and your
weaknesses. You’re confident about what you contribute and where
you need help from others.
You’re also in tune with your emotions. For example, you’re able to
identify when situations are triggering a negative response in you,
and you can take preventative measures to avoid unhelpful,
unhealthy reactions.
7. Example
• Strength – writing skills, ur research or statistics knowledge, ur
honesty
• Weakness- punctuality, adhering to timelines, organizational skills
8. 3. They show empathy toward others
• When people are connected with their own emotions, they’re better
able to relate to others. They can imagine how different situations
might feel and provide support accordingly.
Emotionally intelligent people can read others too. They observe
social and emotional cues and see past simply what is said to what
someone might be experiencing underneath. They care about how
their actions affect other people, and they’re able to make
predictions to avoid causing hurt.
9. Example
• Sometimes u don’t need words, u see and u understand there is some
problem. Keep urself in their shoes and then decide.
• Pay attention to non verbal cues, their behaviour, their tone, their
body language
10. 4. They pursue progress, not perfection
• You might think that possessing high emotional intelligence means a
person has achieved perfection. In reality, it means they’ve stopped
striving for this unattainable state! Emotionally intelligent people
accept themselves for who they are.
This doesn’t mean they’ve stopped growing, it simply means that
they see themselves on an endless journey of improvement. They
know that they’ll never reach the elusive destination of perfection,
and they’re comfortable with that.
11. Example
• I know it all, I don’t need to attend any more FDPs.
• I attend conferences only as resource persons.
• Avoiding to learn from juniors
• Please understand that- you learn everyday, learning never stops
12. 5. They have balanced lives
• If you spend 20 hours a day studying, you’ll potentially achieve
academic intelligence (if burnout doesn’t get you first), but you won’t
be showing signs of emotional intelligence.
Emotionally intelligent people look for balance. They understand that
a singular focus on one aspect of their lives leads to neglecting other
important aspects.
• They also look after themselves because they know that they can’t
achieve their goals unless they’re healthy and happy.
13. • So with ur academics take care of your physical health also and vice
versa.
• Else – backache, pains, social relationships are affected
• Some people will take care only of their looks and social relationships,
academically they are lazy to upgrade themselves.
14. 6. They’re curious and eager to learn
• For the emotionally intelligent, life is full of learning opportunities.
They’re naturally curious about other people and the world around
them, and they take action to satisfy their curiosity.
Learning is a vulnerable activity because it necessitates admitting a
degree of ignorance.
• Emotionally intelligent people aren’t controlled by their ego; they can
admit gaps in their knowledge.
• They’re more interested in filling those gaps than pretending they
don’t exist.
15. 7. They’re grateful for what they have
• If you’re always obsessing over what you lack, you’re probably lacking
emotional intelligence. A key quality of emotionally intelligent people
is gratitude: they take time to appreciate the great things in their
lives.
Although they have goals and dreams like anyone else, they aren’t
desperately grasping for the next big thing. They can see where they
are already fortunate, and this keeps them humble and grounded to
reality.
16. • Example – u want to be part of all the conferences
whether it is related to u or not for appraisal.
17. 8. They express themselves assertively
• There’s a big difference between being assertive and being aggressive, so
you shouldn’t conflate these approaches. Assertive people are able to
advocate for themselves, but they do so in a respectful way.
• Aggressive people are different because they don’t have the same control.
Those without emotional intelligence are prisoners to their insecurities,
and these insecurities drive them to act in a dominating manner. When
you’re emotionally intelligent, you’re able to enforce your boundaries and
express your wishes directly without infringing on the rights of others.
18. • Anyone can become angry—that is easy. But to be angry
with the right person, to the right degree, at the right time,
for the right purpose, and in the right way—that is not
easy."
19. 9. They’re receptive to feedback
• How do you respond to constructive criticism?
• Are you able to listen as objectively as possible and reflect on other people’s perspectives?
• Or does anything but enthusiastic approval feel like an attack? If it’s the latter, this is a sign that
you need to work on your emotional intelligence.
Why? Because throughout life, you will be assessed in different ways by different people. Your
role is to measure the value of this feedback and incorporate the advice that’s useful to you.
• If you’re too stubborn and sensitive to accept criticism, you miss out on vital opportunities to
improve.
20.
21. • Kahraman N, Hiçdurmaz D. Identifying emotional intelligence skills of
Turkish clinical nurses according to sociodemographic and
professional variables. J Clin Nurs. 2016 Apr;25(7-8):1006-15. doi:
10.1111/jocn.13122. Epub 2016 Feb 23. PMID: 26914619.
• There were no significant differences between emotional intelligence
scores of the nurses according to demographic variables such as age,
gender, marital status, having children.
• Higher total emotional intelligence scores were observed in those
who had 10 years or longer experience, who found oneself successful
in professional life