The Buyer’s Guide to Technical Training provides a comprehensive overview for organizations navigating the complexities of technical training. Discover how to best align training goals with organizational objectives and learn the key considerations for creating an effective training program. Here's what you can expect to learn: -An overview of training program basics and success measures to make sure you've thought of everything -Insight into language and communication best practices to optimize job training and enablement accessibility -A deep dive into technology options and considerations for extended reality, virtual reality, augmented reality, spatial computing, interactive instruction platforms, and much more. The guide encourages organizations to adopt a holistic and learner-centric approach to technical training, leveraging a mix of traditional and advanced technologies while prioritizing safety, competency, and efficiency.

1. TECHNICAL TRAINING
Buyer’s Guide
to Technical Training
3D interactive instructions offer revolutionary
training for distributors and contractors.

2. 2
Welcome to the Buyer’s Guide to Technical Training.
This guide is designed to help you navigate the
complexities of specific technologies within the broader
training landscape, understand the pros and cons of each
category, and make informed decisions to meet your
organization’s training goals.
How to Use this Guide
When the trainer put a thick paper
manual in my hand, my heart sank.
I struggled in school and worried
how I would do in the class even
though I was really interested in the
job. I almost quit the first week.
J.T. Grant,
Air Ground Equipment Manager

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This guide provides a comprehensive overview for organizations navigating the complexities of technical
training. It emphasizes the importance of aligning training goals with organizational objectives and outlines key
considerations for creating effective training programs.
Executive Summary
Key Points
Training Goals
• Prioritize safety, competency, and efficiency in training programs.
• Safety measures should adhere to government, industry, and company standards.
• Competency evaluation is crucial for preparing trainees to confidently perform their
job roles.
• Efficiency improvements follow the achievement of safety and competency goals.

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Measuring Training Success
• Set clear, measurable goals aligning with organizational objectives.
• Use key performance indicators (KPIs) such as time to job proficiency,
knowledge retention, impact on organizational performance metrics,
attendance rates, and employee feedback.
Learner-Centric Approach
• Consider diverse learning preferences (visual, auditory, kinesthetic).
• Recognize the importance of presenting training content in the
trainee’s native language to avoid misinterpretation.
• Understand that humans retain 10% of what they see, 30-40% of what
they see and hear, and 90% of what they see, hear, and do.
Defining Training Goals and Objectives
• Identify the target audience and conduct a training needs analysis.
• Create training personas to guide content creation.
• Determine optimal training formats, select content, and develop a
training schedule.
• Choose delivery platforms and technologies.
• Establish assessment and evaluation strategies.
• Allocate necessary resources and create a communication plan.
• Pilot the program, gather feedback, refine, and implement the
full program.
• Evaluate and measure success, iterate for continuous improvement.

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Technology in Training
• Understand the capabilities and limitations of training technologies.
• Recognize that technology is only effective with well-planned content.
• Explore various training delivery technologies such as online/in-person
lectures, paper manuals, video, virtual reality (VR), augmented reality
(AR), interactive instructions, and spatial computing.
VR and AR Technology
• VR provides a simulated environment for safe skill development.
• Tethered and wireless VR options have different advantages.
• AR superimposes digital information onto the real world, enhancing
training experiences.
• Consider hardware options like AR smart glasses, head-mounted
displays, and mobile devices for AR applications.
• Use AR development platforms and SDKs for creating immersive
experiences.
Spatial Computing
• Spatial computing integrates virtual and augmented reality with
sensors and devices for interactive experiences.
• Distinct from AR and VR, spatial computing offers more immersive and
context-aware experiences.
• The Apple Vision Pro, launched in early 2024, is highlighted as a spatial
computer.

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Importance of Feedback and Analytics
• Establish an effective feedback loop from stakeholders and trainees.
• Use a combination of technologies to achieve training goals.
• Regularly evaluate and update training programs based on feedback,
analytics, and evolving needs.
This guide encourages organizations to adopt a holistic and learner-centric approach
to technical training, leveraging a mix of traditional and advanced technologies while
prioritizing safety, competency, and efficiency. Continuous evaluation and adaptation
are key to creating effective and future-proof training programs.

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Developing or refreshing a training program
is rewarding work because your efforts
directly impact employees’ careers and your
company’s success.
How to Think
About Training

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Safety
Protect yourself and others by
prioritizing safety in any training
program. Ensure training methods
meet government, industry, and
company standards.
Competency
Your goal is to prepare trainees to
be able to complete the job with
confidence. Spend time evaluating
training gaps and discussing real-life
challenges with managers and workers.
More work evaluating competency
requirements pays off tenfold in the
long run. We’ll discuss this in depth in a
later section.
Efficiency
Increased safety and competency
inherently create more efficient
working conditions, and only after
those goals are met can you focus on
improving efficiency.
To find gains, ask recent training
program graduates about inefficient
situations they encounter and see if you
can address them with training.
After ensuring safe training and working processes, you can focus on competency and efficiency
as overarching goals of the program.
There are three overarching goals in any training program.

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Effective training programs
start with clear and
measurable goals...

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Effective training programs start with clear and
measurable goals to align training and technology
choices with organizational objectives. Consider
both short-term skill acquisition and long-term
performance improvement.
Start by mapping learner outcomes to business outcomes.
Every training objective should drive a specific organizational
goal to gauge the program’s success.
While we won’t dive into the full scope of measuring training
outcomes, there are a few key performance indicators to keep
in mind.
Measuring
Training Success

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Time to job proficiency, or ramp time
Measure the time it takes employees to achieve
maximum productivity and be able to manage their
day-to-day workload to an acceptable level in a job role.
Knowledge and skill retention
Test each trainee’s ability to learn and form long-term
memory so they can easily recall information in the
future and put it to use.
Impact on organizational
performance metrics
Continuously monitor and track any organizational
performance key performance indicators (KPIs) and
see if they are impacted by new trainees transitioning
into their full-time workload. This should include
productivity and output metrics.
Trainee attendance and
completion rates
Track attendance and completion rates as a measure
of employee engagement, which indicates their interest
level and confidence in the training.
Employee Feedback Programs
Obtain anonymous feedback on the training experience
by surveying new employees on whether they would
recommend the employer to others who are seeking
a job or not. Some companies use Net Promoter
Score but use the feedback loop that best suits your
organization. You can read more on Net Promoter
Score here.
Stakeholder satisfaction
Survey internal and/or external clients on their
satisfaction with work performed by recent training
program graduates.

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There are several considerations when
developing a training program, including how
to make the content most relevant for your
audience. Think about how your trainees will
be most receptive to the content your team
presents. Clarity is crucial, so consider the
factors that can impact understanding.
Meet the Learner
Where They Are

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Recognizing the diverse learning preferences
among individuals highlights the inefficacy
of a one-size-fits-all instructional approach.
Researchers have identified three primary
learning strategies. Individuals assimilate
information through all of these modalities,
but many people often have a preference for
how they obtain and retain information. It’s
imperative that a training program provide
opportunities that suit all of the learning needs
since a predominant preference often emerges
for each individual.
Learning &
Studying
Preferences

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Visual learners
prefer learning and studying through
visual stimuli. In a classroom setting,
they actively focus on the instructor’s
facial expressions and body language to
comprehensively understand the lesson.
Visual learners typically take notes and
conceptualize information from written
sources, including books, graphs, colors,
maps, and displays.
They prefer fewer visual distractions
so they often may sit at the front of a
classroom.
Auditory learners
rely on listening, hearing, and verbal
interaction to absorb information.
Environments conducive to lectures,
discussions, and brainstorming sessions
align with their preferred learning style.
Attuned to the subtleties of speech,
such as tone, pitch, and speed, auditory
learners find meaning in written
information by audibly processing it,
even if solely within their own thoughts.
Kinesthetic learners
thrive on hands-on, experiential
learning. They favor movement, touch,
and direct engagement to actively
explore the physical world. Sustained
periods of stillness pose a challenge.
Physical activity, manipulation, and
exploration are necessary to optimize
their focus.

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When creating a training program, it is crucial to bear in mind
the following retention percentages. According to researchers,
humans retain:
of what they read of what they see
of what they hear of what they do
10% 30%
20% 90%

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Studies show identical training programs are
most successful when presented in the trainee’s
native language. If your target audience may
include employees around the world or non-
native English speakers, consider translating
content to maximize comprehension and safety.
Native
Languages

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From a skills-building perspective,
companies must satisfy these
workers by addressing how they
want to learn, what they want to
learn and the experiences that
will frame their learning.
Marni Rozen,
Director of management consulting,
RSM US LLP
Misinterpretation of training can lead to:
• Reduced productivity
• High turnover and job dissatisfaction
• Negative impact on organizational reputation
• Lost revenue
• Injury and loss of life
No matter your language requirements,
consider following these best practices for
optimal knowledge transfer:
• Simplify language and use consistent terms
• Use visuals and hands-on training when possible
• Build trust among trainees so they feel comfortable expressing
knowledge gaps
Remember, your aim is to create and organize training content that will be
well received and understood by the target audience.

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Before developing or refreshing a training
program, start with a thorough understanding of
the fundamental components required, including
content creation, delivery methods, assessment
tools, and performance tracking.
Steps to Define Specific Training Goals
and Objectives
Clearly outline the building blocks of the training
program so you can identify stakeholders and resources.
Most importantly, align specific learning objectives to
organizational needs. Below is a general overview of the
steps involved with creating an effective training program.

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3 Create training personas
Most experts find it helpful to create
training personas — fictional characters
used to represent trainee cohorts that
share similar traits such as roles, skill
levels, and concerns. The exercise of
2 Conduct a training
needs analysis
Assess the current skill levels of
average trainees and consider outliers.
Identify gaps between existing skills
and the skills needed for job roles. If
there is a minimum incoming skill level
required for the training program,
identify a testing method to prove
trainees meet the basic skill level upon
which to build.
4 Determine optimal
training format(s)
Begin assigning major training
objectives to the best format choices
where possible. Choose the most
proper training format(s) based on
your goals and audience. Options may
include classroom training, e-learning,
on-the-job training, or a combination.
5 Select training content
Develop or curate content that meets
the identified learning objectives.
Choose effective training methods that
align with your goals. Some content may
be best delivered in a lecture or video,
while other content may require hands-
on learning or specialized methods.
6 Create a training schedule
Plan the training sessions, considering
the duration, frequency, and timing.
Ensure the schedule accommodates
the availability of your target audience
and meets your business objectives
and deadlines.
7 Choose delivery platforms
and technologies
Decide on the platforms and
technologies that will be used to
deliver the training. Consider whether
in-person, online, or blended learning
approaches are most suitable.
8 Develop assessment and
evaluation strategies
Design assessments to measure the
effectiveness of the training. Establish
evaluation criteria to assess participant
progress and program success.
1 Identify target audience
Define the characteristics of the
individuals who will participate in the
training. Consider their roles, skill
levels, and any specific requirements
they may have such as languages or
learning preferences.
9 Allocate resources
Identify the resources required for the
training program, including trainers,
10 Establish a
communication plan
Develop a communication plan to
inform participants about the training
program. Clearly communicate
expectations, schedules, and any
prerequisites.
11 Pilot the program
Conduct a pilot program with a small
group to test the effectiveness of
the training materials and methods.
Gather feedback to make necessary
adjustments.
creating personals is useful as a guide
to ensure training content fits the needs
of real people who share the traits
represented by the persona. Personas
serve as a guidepost to coalesce your
training requirements around the needs
of your target audience.
12 Refine and improve
Based on feedback from the pilot,
refine the training program to enhance
its effectiveness. Continuously monitor
and update the program to address
evolving needs.
materials, and technology. Allocate
budgetary resources accordingly.

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13 Implement the full program
Once satisfied with the pilot results,
launch the full training program.
Monitor participant progress and
provide support as needed.
14 Evaluate and
measure success
Assess the overall success of the
training program against the defined
goals. Use participant feedback
and performance metrics to gauge
effectiveness.
15 Iterate for
continuous improvement
Continuously evaluate and update the
training program to adapt to changing
needs and technologies. Use data and
feedback to inform future iterations
and improvements.

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Recognize the capabilities of training
technology in addressing specific challenges—
and acknowledge its limitations. Set realistic
expectations for technology’s role in your
training program.
Technology is only as good as your content.
No technology solution can overcome a lack of
thorough investigation and planning.
What Tech Can Solve
— and What It Can’t

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Training Delivery Technology Landscape

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Online or In-Person
Lectures
When considering instructional
methods, the lecture format is best
for generating interest and motivation
among students, and for fostering
understanding.
Lectures become the preferred choice
under specific circumstances:
• The material is inherently confusing
• The speaker’s experience can clarify
material or add anecdotes to help
trainees remember a lesson
• A change of pace is required to
engage learners
Paper Manuals
Paper manuals are generally considered
outdated because they are not easily
updated or digitally searchable.
They can be cost effective for presenting
basic concepts or theories that almost
never need updating.
Video
Video is a passive learning experience.
It’s best used for presenting visually
engaging content, demonstrations, and
storytelling. Avoid teaching detailed
technical processes solely with video
content because there is a strong
possibility of information overload for
your trainees.
Professional video is not easily updated
and can be expensive to create
depending on the production quality.
Video typically requires a minimum
investment of $5,000 per finished
minute, covering shooting and editing
alone. Additional expenses may include
scripting, storyboarding, shot-sheeting,
location scouting, and actor fees.
Learn more about interactive
mobile instructions on page 35

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Here are a few tips:
Filming
Capture various shots, ensuring tight
shots and multiple angles for complex
steps or similar-looking parts.
Stopping Points
Plan for natural breaks between steps
to maintain viewer engagement. Avoid
consecutive repetitions of similar steps,
allowing for shortcuts. The person
demonstrating the process should be
competent and camera-ready, with
a neutral appearance. Professional
hair and makeup artists can enhance
overall presentation.
Repeat Video Shoots for
Product Variations
With each new product release or
version, reshooting video demos may
become necessary to address variations.
Even subtle changes in product
appearance can confuse trainees, even if
functionality remains consistent.

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Extended Reality (XR):
Virtual Reality (VR),
Augmented Reality (AR),
and Spatial Computing
Extended reality (XR) is an umbrella term that encompasses virtual reality,
augmented reality (AR), and spatial computing.and spatial computing.

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These technologies have been gaining
momentum in recent years and are
transforming the way we interact with
the world around us. XR is a powerful
tool for training.
VR is a fully immersive experience that transports users
to a completely different environment through the use
of a headset. AR, on the other hand, overlays digital
information onto the real world. Spatial computing
combines elements of both VR and AR to create a
hybrid experience that blends the real world with
virtual objects.
A 2023 study by the US military found XR makes military training more effective.
According to the survey of active-duty personnel across five branches of US military:
say XR increases confidence &
cultivates muscle memory
say XR training provides a
recruitment edge
say XR empowers trainers to be
more effective
say XR helps them retain top talent
say XR allows trainees to complete
training faster
say XR training helps them better
prepare for stressful situations
81%
74%
80%
70%
76%
67%
The study suggests widespread recognition of the benefits of XR in technical training programs.

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One of the main advantages of using VR for
technical training is the ability to simulate
real-life scenarios in a safe and controlled
environment. This allows trainees to practice
and develop their skills without the risk of injury
or damage to equipment. Additionally, VR can
provide a more engaging and memorable learning
experience compared to traditional methods,
which can lead to better retention of information
and improved performance.
Virtual Reality
However, there are also some challenges associated with
using VR for technical training. The initial cost of equipment
and software can be expensive, and there may be a
learning curve for both trainers and trainees.

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VR provides safety to fail in a safe
space. I’d rather trainees mess up
materials in class than mess it up on
the job, because then they’re messing
up profit from my contractors.
Natasha Sherwood,
Executive Director of International Electrical Contractors,
Florida West Coast Chapter
Understanding VR Technology
VR technology creates a simulated environment that can
be similar or completely different from the real world. VR
technology allows trainees to experience real-life scenarios
in a safe and controlled environment. The technology uses a
combination of hardware and software to create a virtual world
that can be interacted with in a natural and intuitive way.
VR Hardware Components
The hardware components of VR technology include a headset,
controllers, and sensors. The headset is the primary component,
which displays the virtual environment to the trainee. It is
equipped with lenses that create a stereoscopic 3D image, which
gives the illusion of depth. The controllers allow the trainee
to interact with the virtual world, while the sensors track their
movements and translate them into the virtual environment.
Virtual Reality Hardware Options
There are two main types of VR: tethered and wireless.
Tethered VR requires a physical connection between the
headset and a computer or game console, while wireless VR
allows for freedom of movement without any cables.
Tethered VR Overview
Tethered VR is a type of virtual reality technology that requires
a direct connection between the VR headset and a computer
or gaming console. This connection is usually made through
a cable or wire, which limits the user’s mobility and range of
motion. However, tethered VR headsets generally offer higher
quality graphics and more immersive experiences than wireless
VR headsets.

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Wireless VR Overview
Wireless VR, on the other hand, is a type of virtual reality technology
that does not require a direct connection between the VR headset and
a computer or gaming console. Instead, the headset uses wireless
technology such as Bluetooth or Wi-Fi to communicate with a nearby
device, such as a smartphone or a dedicated wireless adapter.
One of the main advantages of wireless VR is the freedom of movement
it provides. Users can move around freely without being tethered to a
computer or gaming console, which can enhance the overall VR experience.
However, wireless VR headsets may have lower quality graphics and less
immersive experiences compared to tethered VR headsets.
Software Platforms for VR Training
There are various software platforms available for VR training, including
commercial and open-source options. Commercial platforms such
as Unity and Unreal Engine provide a comprehensive set of tools for
creating and deploying VR training modules. Open-source platforms
VIDEO
Best for
Introducing
concepts or
communicating
simple instructions
Starting hands-on
training without the
real-world risk
Comparing virtual
components
with a real-world
environment
Learning or
completing specific
jobs
Objective
Familiarize trainees
with overall job and
risks
Gain spatial
awareness in a
virtual, lower-
risk environment;
understand
concepts
Exploration &
troubleshooting;
identify
discrepancies
between virtual
components
and real-world
environment
Guide trainees step-
by-step through job
instructions; mobile
app can be used in
the classroom, at
home, or on the job
Resources
needed
Screen, video file
access
Requires special
equipment
May require special
equipment
Smartphone or
tablet
VIRTUAL
REALITY
3D
INTERACTIVE
AUGMENTED
REALITY
such as A-Frame and WebVR provide a more accessible and affordable
option for creating VR training modules. These platforms allow trainers
to create realistic scenarios that can be customized to meet the specific
needs of their trainees.
One of the main advantages of tethered VR is the ability to run more
complex and demanding applications, such as high-end games or
professional software. This is because the computer or gaming console
provides the necessary processing power and resources to run these
applications smoothly.

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Augmented Reality (AR) is a technology that
superimposes computer-generated images,
sounds, and other sensory enhancements
onto a user’s real-world environment in real
time. Unlike Virtual Reality (VR) which creates
a completely artificial environment, AR adds
to the reality, layering new digital information
on top of it. As a result, users perceive the
augmented elements as a natural part of their
physical surroundings, allowing for a seamless
blend between the virtual and real worlds.
Augmented
Reality

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Among the key components of AR systems are cameras and sensors that gather a user’s real-world interactions and communicate them to be
processed and interpreted. The outcomes are then rendered in real-time, creating interactive experiences that can enhance training.
Core Components: Types of AR Content:
Display: AR can be experienced through devices like
smartphones, tablets, AR glasses, and heads-up displays.
Image Recognition
Utilizes visual markers or objects to trigger the display of
digital content.
Spatial Recognition
Interprets and maps the physical space for AR content to interact
with the environment.
User Interaction
Users interact with AR content through touch gestures, voice
commands, or by simply moving in the physical space.
Sensors and Cameras:These capture and analyze
the user’s real-world interactions, providing context for
augmented experiences.
Processing:Smartphones or AR devices come equipped
with a CPU, a GPU, RAM, and sensors such as GPS, gyroscope, and
accelerometer to interpret and process user interactions.
Projection:Some AR headsets contain a small projector that
projects images onto surfaces in the user’s environment.

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AR Development Platforms
AR experiences are made using platforms such as ARKit for iOS and
ARCore for Android.
AR Hardware and Devices
In the realm of augmented reality (AR), various hardware devices enable
the integration of digital content with the real world. These devices
range from specially designed glasses to advanced headsets and widely
available mobile devices, each serving different use cases and audiences.
AR Smart Glasses
Smart glasses are wearables with a see-through display that allows users
to view digital information overlaid on their natural field of vision. For
example, Google Glass offers a compact form factor with a small display
positioned in the user’s peripheral vision. These glasses often include
features such as cameras, voice controls, and touch pads for interaction.
AR Head-Mounted Displays
Head-mounted displays (HMDs), like the Microsoft HoloLens, provide a
more immersive AR experience. They are equipped with larger displays
and more advanced sensors to track the user’s head movements and the
environment. HMDs can display complex three-dimensional holograms
that appear to coexist within the user’s physical space.

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Augmented Reality on Mobile Devices
Mobile devices, including smartphones and tablets, have become
versatile tools for AR due to their widespread availability and
advancing technology. They utilize built-in cameras, gyroscopes, and
accelerometers to render AR objects directly onto their screens.
AR Software Frameworks and Development
Software frameworks and development are crucial for building
immersive augmented reality experiences. They provide developers
with the necessary tools and resources to create, test, and deploy AR
applications efficiently.
Augmented Reality SDKs
Augmented Reality Software Development Kits (AR SDKs) are essential
for developers to integrate AR functionalities into applications. Key SDK
features often include image recognition, environmental understanding,
and 3D object rendering. Popular SDKs include:
• ARKit (iOS): Offers robust face tracking and support for LiDAR scanners.
• ARCore (Android): Provides motion tracking and environmental
understanding.
• Vuforia: Known for its wide range of supported devices and strong
image recognition capabilities.
AR Training Content Creation Tools
These tools aid developers in designing and modeling AR content. They
allow for the creation of three-dimensional models and animations that
can be integrated into AR experiences. Notable tools include:
Blender: An open-source 3D modeling software.
Maya: A powerful tool for 3D animation, modeling, and rendering.
Unity: Often used in combination with an SDK, it excels in real-time
3D development.
Cross-Platform Considerations for ARSoftware
Developing for multiple platforms can pose challenges due to differing
device capabilities and SDK limitations. Cross-platform development
tools help mitigate these issues. Key considerations include:
• Consistency in user experience across different devices.
• Performance optimization to handle different hardware specifications.
• Scalability of the AR experience to suit various platforms.

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Augmented Reality Technical Limitations
The current state of AR technology is bound by limitations in hardware
and software capabilities. These constraints include:
• Field of View: The limited viewing angles can disrupt the immersive
experience.
• Tracking Accuracy: Maintaining a stable and accurate position in the
physical environment is crucial for a convincing AR experience.

35. 35
Interactive instructions provide the physical
and cognitive engagement of extended reality
platforms with the most versatility. Instruction
delivery applications such as the BILT app are optimized for
use on smart phones, tablets, and on the Apple Vision Pro.
BILT is a specialized instruction delivery app
featuring voice, text, and animated 3D images to
guide users step-by-step through an instructional
process. Users can zoom and rotate the entire
3D image, individual parts, or specific steps to
customize and optimize their view.
Interactive
Instructions

36. 36
When I take my finger and rotate
the image 360 degrees on the BILT
app, that’s when they get it. That’s
the ‘ah-ha’ moment, when they
can visualize the specific details
of the area — from the product, to
the frame, to the next step, to the
wire-connection — everything.
Rodger Schmidt,
Technical Trainer
ASSA ABLOY
BILT can be used for
classroom training as well as
an on-the-job reference guide
since it’s easily accessible
from most mobile devices.
BILT provides real-time user feedback, insight, and analytics to
inform product and operations leaders.

37. 37
As technology advances in the virtual and augmented
reality sectors, the boundaries between them are
becoming increasingly blurred, leading to the emergence of
new definitions. The launch of the Apple Vision Pro brought
wider attention to a concept Apple refers to as a spatial
computer, owing to its capability to seamlessly integrate
digital content with the physical world.
Spatial Computing
Through cameras, the device
recreates a user’s real-world
environment in a digital space,
allowing it to function similarly to
augmented reality or virtual reality
based on the user’s settings.

38. 38
What is spatial computing?
Spatial computing refers to the use of computer
technology to interact with the physical world in
a spatial or three-dimensional manner. It involves
the integration of virtual and augmented reality
technologies, sensors and other devices, to create an
immersive and interactive computing environment.
Spatial computing enables users to interact with
digital information and virtual objects in a way that
mimics real-world interactions, making it incredibly
useful for training applications.
How is spatial computing different
from AR and VR?
Spatial computing differs from augmented reality
(AR) and virtual reality (VR) in that it encompasses
a broader range of technologies and capabilities.
While AR overlays digital information onto the real
world, and VR creates entirely immersive digital
environments, spatial computing integrates these
technologies with additional sensors and devices to
create interactive and context-aware experiences.
This allows for more immersive and interactive
experiences that go beyond the capabilities of
traditional AR and VR technologies.

39. 39
Most companies use a combination of
technologies to accomplish training goals.
Regardless of the delivery mechanism, be sure an
effective feedback loop is built into your process.
Solicit feedback not only from your internal
stakeholders and clients, but also from the
trainees themselves.
Importance of
Feedback and
Analytics

40. 40
Developing a training program is rewarding. You are helping employees create a
brighter future for themselves and for your company.
What to do now
Evaluate
Assess the current state of your
training program and identify areas
for improvement.
Plan
Develop a comprehensive plan for
implementing changes based on
your evaluation.
Dive In
Actively engage in the chosen
strategies and technologies to enhance
your training program.

41. 41
BILT creates and hosts 3D interactive and immersive instructions for industrial training programs.
Our in-house instruction design experts can solve your most complex challenges.
Request a demo here.

42. 42
About BILT
Millions of users worldwide follow 3D Intelligent Instructions for thousands of projects
from ceiling fans to jet engines. The award-winning app maximizes uptime by reducing
time on task, callbacks, and calls to tech support. Users can zoom and rotate the
3D animations for optimum understanding. Download BILT on iOS or Android.
sales@BILTcorp.com | www.BILTapp.com
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