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CONVENTION 2023
LAS VEGAS, NV
North Pointe Sales Meeting
That’s a Wrap!
Thoughts from
the BHHS
Convention
2
April 4, 2023
Homesale Complete Services
3
Dan Ranck
Cell: (717) 271-2400
NMLS # 140989
James Ream
Cell: (484) 824-3630
NMLS # 1598468
4.96 / 5
2022 Average
Survey Score
Homesale Mortgage, LLC
4
1. Changing your job
2. Allow anyone to make an inquiry on your
credit report
3. Purchase/Lease an auto or purchase other
real estate
4. Co-sign on any type of loan
5. Apply for credit for any other type of credit
6. Charge debt on any existing credit account
Homesale Mortgage, LLC
5
1. Keep existing
accounts current
2. Keep copies of all
pay stubs, asset
statements, and
statements for bills
being paid off
through the
mortgage
Homesale Complete Services
6
Sarah Tompos
(717) 587-7666
stompos@homesale.com
Alexis Mull
amull@homesale.com
7
Total Losses Due to Business Email Compromise
$.5 Billion
$1.0 Billion
$1.5 Billion
$2.0 Billion
$2.5 Billion
$3.0 Billion
$.25 Billion
$.36 Billion
$.68 Billion
$1.30 Billion
$1.78 Billion
$1.87 Billion
$2.40 Billion
2015 2016 2017 2018 2019 2020 2021
Wire Fraud
Email Red Flags
• Incorrect spelling and/or grammar
• Email addresses slightly different
• Embedded email addresses (shows name
but have to click on it to see the email address)
• Beneficiary on “new” wiring
instructions does not match the
proper party
8
Wire Fraud
Timing
• Last minute changes to wires
especially on Fridays or days before
holidays
• Fraudster entices parties not to check
for disbursed funds right away
• They often want you to act with a
sense of urgency
9
Wire Fraud Tips
Email
• The person asks for personal information
or passwords (Legitimate companies are not likely
to ask for personal information through email)
• Never except wire changes via email!!!
Contact the sender at a valid number (not
the number on the suspicious email)
10
Wire Fraud Tips
Phone
• If you should receive a phone call requesting wire changes, DO
NOT assume it is the actual person
• Inform the caller that you will call them back
• Contact the caller at a verifiable number you have for them
11
Homesale Complete Services
12
James White
(717) 575-4014
JamesWhite@homesale.com
Dergalis Associates
13
Jesse Thomas
(610) 780-4131
Jesse.Thomas@RocklandWealth.com
Ask Jesse about Guaranteed
Issue & Group Healthcare
14
15
16
17
18
From the Trenches
19
Lisa Naples
20
- March 29, 2023
21
Click on Google Drive
• Shared Drives
• Homesale Agents
• Buyer Consult
• Buyer Presentation 2023
-OR-
Type ‘Buyer Presentation
2023’ into the Search box
22
23
24
Nobody notices normal.
Satisfied is code for ordinary
and organizations chase it like
gold. Instead, you want
enthusiastic ambassadors for
your brand and that only
happens with extraordinary
customer service.
- Kevin Brown
25
When you look in the
mirror, do you see
yourself or do you see
the people who helped
you become you? We
are the sum and the
byproduct of all the
people who have passed
into (or out of) our lives.
- Kevin Brown
26
The kids in my neighborhood
lived for the day when someone
bought a refrigerator. Jackpot!
Inside the box, time stood still.
We’d color on the box, splashing
brilliance across the cardboard
canvas. Then we grow up and a
box no longer stands for
imagination, it stands for
conformity.
27
Today, we are drawn to certain
people because they never lost
their ability to decorate the box.
They still splash their unique
brilliance on it every day. That’s
why, to us, their approach to life
and what they do for a living looks
different – because
fundamentally, it is.
- Kevin Brown
28
There are only two times when people talk
about you: when you exceed expectations or
miss them completely. We’ll pay a premium
for people who reach beyond the
requirements and achieve something
remarkable. Ordinary has become
commoditized. It’s what some
people wrongly compete with
others to achieve.
- Kevin Brown
29
Heroes are not ordinary
people who do extraordinary
things. I don’t think there’s
a person in this room doing
ordinary things. The true
definition of a hero is
extraordinary people who
choose not to be ordinary.
- Kevin Brown
30
Extraordinary People Who
Choose Not to Be Ordinary
31
32
33
Splash brilliance
across your
cardboard canvas
34
Presenter Contact Info
Tom Blefko
Director of Operations
North Pointe Office
Associate Broker, REALTOR®
Berkshire Hathaway HomeServices
Homesale Realty
Office: (717) 560-9100
Cell: (717) 587-6600
Email: tblefko@homesale.com
• 2022 Distinguished Service Award
• 2021 REALTOR® of the Year
• 2021 President
• 2009 Volunteer of the Year

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That's a Wrap! Thoughts From the BHHS Convention

  • 2. North Pointe Sales Meeting That’s a Wrap! Thoughts from the BHHS Convention 2 April 4, 2023
  • 3. Homesale Complete Services 3 Dan Ranck Cell: (717) 271-2400 NMLS # 140989 James Ream Cell: (484) 824-3630 NMLS # 1598468 4.96 / 5 2022 Average Survey Score
  • 4. Homesale Mortgage, LLC 4 1. Changing your job 2. Allow anyone to make an inquiry on your credit report 3. Purchase/Lease an auto or purchase other real estate 4. Co-sign on any type of loan 5. Apply for credit for any other type of credit 6. Charge debt on any existing credit account
  • 5. Homesale Mortgage, LLC 5 1. Keep existing accounts current 2. Keep copies of all pay stubs, asset statements, and statements for bills being paid off through the mortgage
  • 6. Homesale Complete Services 6 Sarah Tompos (717) 587-7666 stompos@homesale.com Alexis Mull amull@homesale.com
  • 7. 7 Total Losses Due to Business Email Compromise $.5 Billion $1.0 Billion $1.5 Billion $2.0 Billion $2.5 Billion $3.0 Billion $.25 Billion $.36 Billion $.68 Billion $1.30 Billion $1.78 Billion $1.87 Billion $2.40 Billion 2015 2016 2017 2018 2019 2020 2021
  • 8. Wire Fraud Email Red Flags • Incorrect spelling and/or grammar • Email addresses slightly different • Embedded email addresses (shows name but have to click on it to see the email address) • Beneficiary on “new” wiring instructions does not match the proper party 8
  • 9. Wire Fraud Timing • Last minute changes to wires especially on Fridays or days before holidays • Fraudster entices parties not to check for disbursed funds right away • They often want you to act with a sense of urgency 9
  • 10. Wire Fraud Tips Email • The person asks for personal information or passwords (Legitimate companies are not likely to ask for personal information through email) • Never except wire changes via email!!! Contact the sender at a valid number (not the number on the suspicious email) 10
  • 11. Wire Fraud Tips Phone • If you should receive a phone call requesting wire changes, DO NOT assume it is the actual person • Inform the caller that you will call them back • Contact the caller at a verifiable number you have for them 11
  • 12. Homesale Complete Services 12 James White (717) 575-4014 JamesWhite@homesale.com
  • 13. Dergalis Associates 13 Jesse Thomas (610) 780-4131 Jesse.Thomas@RocklandWealth.com Ask Jesse about Guaranteed Issue & Group Healthcare
  • 14. 14
  • 15. 15
  • 16. 16
  • 17. 17
  • 18. 18
  • 21. 21 Click on Google Drive • Shared Drives • Homesale Agents • Buyer Consult • Buyer Presentation 2023 -OR- Type ‘Buyer Presentation 2023’ into the Search box
  • 22. 22
  • 23. 23
  • 24. 24 Nobody notices normal. Satisfied is code for ordinary and organizations chase it like gold. Instead, you want enthusiastic ambassadors for your brand and that only happens with extraordinary customer service. - Kevin Brown
  • 25. 25 When you look in the mirror, do you see yourself or do you see the people who helped you become you? We are the sum and the byproduct of all the people who have passed into (or out of) our lives. - Kevin Brown
  • 26. 26 The kids in my neighborhood lived for the day when someone bought a refrigerator. Jackpot! Inside the box, time stood still. We’d color on the box, splashing brilliance across the cardboard canvas. Then we grow up and a box no longer stands for imagination, it stands for conformity.
  • 27. 27 Today, we are drawn to certain people because they never lost their ability to decorate the box. They still splash their unique brilliance on it every day. That’s why, to us, their approach to life and what they do for a living looks different – because fundamentally, it is. - Kevin Brown
  • 28. 28 There are only two times when people talk about you: when you exceed expectations or miss them completely. We’ll pay a premium for people who reach beyond the requirements and achieve something remarkable. Ordinary has become commoditized. It’s what some people wrongly compete with others to achieve. - Kevin Brown
  • 29. 29 Heroes are not ordinary people who do extraordinary things. I don’t think there’s a person in this room doing ordinary things. The true definition of a hero is extraordinary people who choose not to be ordinary. - Kevin Brown
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  • 34. 34 Presenter Contact Info Tom Blefko Director of Operations North Pointe Office Associate Broker, REALTOR® Berkshire Hathaway HomeServices Homesale Realty Office: (717) 560-9100 Cell: (717) 587-6600 Email: tblefko@homesale.com • 2022 Distinguished Service Award • 2021 REALTOR® of the Year • 2021 President • 2009 Volunteer of the Year