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Sample project on hotel management.pdf
1. Hotel Management Systems:
Introduction:
Hotel management systems (HMS) are software
applications designed to streamline and automate
various operations in a hotel. They typically cover key
areas like:
Guest management: Reservations, check-in/check-out,
guest profiles, and communication.
Inventory management: Room availability, rates, and
housekeeping.
Financial management: Billing, payments, and
accounting.
Operations management: Staff scheduling,
maintenance, and reporting.
HMS benefits include:
Increased efficiency: Streamlined processes save time
and resources.
Improved guest experience: Personalized service and
faster response times.
Enhanced data accuracy: Real-time data reduces
errors and improves decision-making.
Cost savings: Automation and improved efficiency
can lead to lower operating costs.
2. Proposed System:
A basic HMS could consist of modules like:
1.Guest Management: Manage guest reservations,
profiles, and preferences.
2.Room Management: Track room availability,
rates, and cleaning schedules.
3.Booking Engine: Allow guests to book rooms
online and manage their reservations.
4.Payment Processing: Facilitate secure online and
offline payments.
5.Reporting Module: Generate reports on
occupancy, revenue, and other key metrics.
6.Existing Systems and Their Limitations;
7.Existing HMS solutions range from simple,
single-function booking systems to
comprehensive enterprise-level platforms. Some
common limitations include:
8.Cost: Some systems can be expensive, especially
for smaller hotels.
9.Complexity: Learning and using sophisticated
systems can be challenging for some staff.
10. Lack of flexibility: Some systems may not be
adaptable to the specific needs of a particular
hotel.
11. Data security concerns: Ensuring data security
and compliance with regulations is crucial.
3. Planning phase
The planning phase of hotel management is a crucial step in the hotel
development process. This phase, also known as concept planning,
involves defining the vision and scope of the hotel or resort project, and
creating a detailed plan for how to make that vision a reality.
One of the key components of the planning phase is the feasibility study.
This study assesses the economic environment, market expectations,
and costs of the project to determine whether it is financially viable. The
feasibility study forms the foundation of the hotel development business
plan, and helps to align the project with the overall goals and objectives
of the hotel or resort.
Another important aspect of the planning phase is securing financing for
the project. This may involve researching and analyzing different
financing options, such as loans, grants, and equity investments, to
determine the most effective structure for the project's return on equity,
economics, and debt service coverage.
The planning phase also includes finalizing the owner/equity structure
for the business, and developing and evolving hotel architectural plans
from concept to schematic through to detailed architectural design. This
may involve working with architects, engineers, and other project
professionals to create a functional and aesthetically pleasing design
that meets the needs and goals of the hotel or resort.
Additionally, the planning phase includes securing relevant permits and
permissions, and conducting a detailed sustainability assessment to
identify opportunities for a more sustainable hotel design and
procurement strategy. This may involve working with project teams to
incorporate and implement sustainable practices into the design and
construction of the hotel or resort.
Overall, the planning phase is a critical step in the hotel development
process, as it helps to define the vision and scope of the project, and
creates a detailed plan for how to make that vision a reality. By carefully
planning and preparing for the hotel development project, hotel
managers can increase their chances of success and create a high-
performing, income-generating asset.
4. Objective:
The specific objective of an HMS can vary
depending on the needs of the hotel.
However, some common goals include:
1.Meeting the unique needs of different hotel
types: Boutique hotels, large resorts, and
chains have different requirements.
2.Providing a user-friendly interface for both
staff and guests.
3.Integrating with existing software and
hardware systems.
4.Ensuring data security and compliance with
relevant regulations.
5. Existing system
The existing system of hotel management involves the
use of a Hotel Management System or Property
Management System (PMS) to manage day-to-day
operations of a hotel. This includes organizing tasks,
managing bookings and reservations, account
management, occupancy management, and more. The
PMS serves as a centralized online system that
collects bookings from multiple channels, creates guest
profiles, suggests personalized services, and helps
manage back-office processes, food and beverage
services, and room occupancy rates. It also helps in
tracking key performance indicators (KPIs) and
generating reports to analyze data and find
opportunities for improvement. The PMS may also
allow for the management of housekeeping and human
resources tasks. The system aims to automate
workforce, optimize daily operations, and maximize
efficiency.
6. Improving Hotel Management using Python:
Python is a versatile programming language that can be used to
automate various tasks in hotel management. Here are some ways to
improve the existing system using Python:
a. Hotel Booking: A Python-based hotel booking system can automate
the process of booking rooms, checking availability, and managing
reservations. The system can be integrated with the hotel's website,
allowing customers to book rooms online. The system can also send
automated confirmations and reminders to customers.
b. Hotel Rooms Info: Python can be used to manage room information,
including room types, availability, and pricing. The system can be
programmed to update room availability in real-time, ensuring that
customers have access to the most up-to-date information.
c. Room Service: Python can be used to manage room service orders,
including food and beverage orders. The system can be integrated with
the hotel's kitchen and housekeeping departments, allowing for efficient
order management and delivery.
d. Billing and Record-Keeping: Python can be used to automate the
billing process, including generating invoices, managing payments, and
maintaining financial records. The system can also be used to keep
track of customer information, including contact details, booking history,
and loyalty programs.
e. Data Analysis: Python can be used to analyze data related to hotel
occupancy rates, revenue, and customer behavior. The system can
generate reports and visualizations, providing valuable insights into the
hotel's performance and helping to inform business decisions.
f. Security: Python is a secure programming language, with built-in
features for data encryption and user authentication. This is essential for
hotel management systems, which handle sensitive customer
information such as credit card details and personal data.
7. Hardware and software
requirements:
• Minimum Requirements:
Operating System: Windows XP or later, macOS
10.9 or later, or Linux
Processor: 1 GHz or faster (multi-core is better)
Memory: 1 GB or more (RAM is very important
for faster code execution)
Disk Space: 50 MB or more
• Recommended Requirements:
Operating System: Windows 10, macOS 10.15 or
later, or Linux (e.g., Ubuntu)
Processor: 2 GHz or faster (multi-core is better)
Memory: 4 GB or more (RAM is very important
for faster code execution)
Disk Space: 500 MB or more
9. Source Code
import pandas as pd
import matplotlib.pyplot as plt
# Define file path
data_file = "/home/goku/hotelmanagement.csv"
udf=pd.read_csv("/home/goku/Desktop/user.csv")
# Define menu text
menu_text = """
Welcome to Hotel Lakeview Luxury Hotel!
Press 1 to Add Room Data
Press 2 to View All Rooms
Press 3 to View Specific Room(s)
Press 4 to Edit Room Data
Press 5 to Delete Room Data
Press 6 to Generate Line Chart
Press 7 to Exit
Enter your choice: """
def load_data():
"""
Loads data from CSV file to a pandas DataFrame.
"""
try:
df = pd.read_csv(data_file)
except FileNotFoundError:
df = pd.DataFrame(columns=["Room Number", "Room Type",
"Availability","Price per Night","Amenities","View"])
return df
def add_room():
10. """
Prompts user for new room information and adds it to the DataFrame.
"""
room_number = input("Enter Room Number: ")
room_type = input("Enter Room Type (Single, Double, Suite): ")
availability = input("Enter Availability (Y/N): ").upper() == "Y"
Price_per_Night=input("Enter the price per Night:")
Amenities=input("Enter Amenities:")
View=input("Enter the view:")
adf=pd.DataFrame([[room_number, room_type,
availability,Price_per_Night,Amenities,View]], columns=df.columns)
mdf=pd.concat([df,adf])
mdf.to_csv(data_file, index=False)
print("Room added succesfully")
def view_rooms(filter_data=None):
"""
Prints summary of all rooms (or filtered data).
"""
if filter_data is None:
print(df.to_string())
else:
print(filter_data.to_string())
def view_specific_room():
"""
Prompts user for room number and shows details of that room.
"""
room_number = int(input("Enter Room Number: "))
ich=(room_number%100)-1
pdf=df.iloc[[ich]]
print(pdf)
def edit_room():
"""
Prompts user for room number and allows editing its data.
11. """
room_number =int(input("Enter Room Number: "))
ich=(room_number%100)-1
# Edit specific column
column_name = input("Enter column to edit : ")
new_value = input("Enter new value: ")
df.loc[ich,column_name] = new_value
print("Data edited succesfully")
def delete_room():
"""
Prompts user for room number and deletes it from the DataFrame.
"""
room_number = input("Enter Room Number: ")
bdf=df.drop(df[df["Room Number"]==room_number].index)
print("Data deleted successfully")
def chart():
#show charts
cdf=df[['Room Number','Price per Night']]
df.plot('Room Number','Price per Night',kind='line',color='red')
plt.xlabel('Room Number------->')
plt.ylabel('Price per Night------->')
plt.title('Rooms and their Price per night:')
plt.show()
def login():
uname=input("Enter username:")
pwd=input("Enter password:")
cdf=udf.loc[udf['username']==uname]
if cdf.empty:
print("Invalid Username Given! Try again:")
login()
13. Output
1.To run the program press F5 on your keyboard:-
2. Press 1 to Add Room Data:-
14. 3. Press 2 to View all Rooms:-
4. Press 3 to View Specific Room(s) :-
15. 5. Press 4 to Edit Room Data :-
6. Press 5 to Delete Room Data :-
16. 7. Press 6 to Show line chart :-
8. Press 7 to Exit the program :-
17. Conclusion
In conclusion, a hotel management
system is essential for streamlining
hotel operations, improving guest
experience, increasing revenue, and
enhancing security. With the
increasing demand for tech-enabled
amenities and guest-facing
technology, cloud-based hotel
management systems offer scalability,
flexibility, and cost-effective solutions
for properties of all sizes, making it a
worthwhile investment for the
hospitality industry.