Resume as of 5-26-2016

1. Erica J. VenoErica J. Veno
https://www.linkedin.com/in/ericaveno
14130 Longview Lane, Plainfield, IL, 60544  ericajveno@lewisu.edu  815.685.5362
OBJECTIVE
Candidate seeking position as in the field of social work.
EDUCATION
Bachelor of Art
Lewis University, Romeoville, IL Expected: December 2017
Major: Social Work GPA: 3.5
Associate of Applied Science
Rasmussen College, Romeoville, IL
Major: Criminal Justice and Psychology
WORK EXPERIENCE
Customer Care Representative
Bolingbrook Park District, Bolingbrook, IL
• Assist in training new employees
• Process check, cash and credit card transactions
• Answer customer’s questions and resolve customer concerns
• File registrations, financial information, birth certificates and confirm residency
HONORS AND AWARDS
• Rho Mu Chapter of Phi Alpha National Honor Society of Social Work
• Dean’s List, Lewis University, 2 semesters
• Dean’s List, Rasmussen College, 8 quarters
VOLUNTEER EXPERIENCE
• Domestic Violence/Sexual Assault Advocate, Guardian Angel Community Services, Joliet, IL
May 2016-December 2016 *Internship
• Student Volunteer, Sunny Hill Nursing Home, Joliet, IL May–June 2016
• “Foster-Palooza” Volunteer, (250+) children, Joliet Junior College, Joliet, IL December 2015
• Easter Basket(50+)/Giving Tree Collection(12+), Morningstar Mission, Joliet, IL 2014-Present
• Food Pantry/Clothes Closet Volunteer, People’s Resource Center, Wheaton, IL 2012-Present
SKILLS
• 65 hours of domestic violence and sexual assault cross-training certified by ICASA.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook
• Proficient in major social media outlooks including Facebook, Instagram, Twitter and YouTube
• Trained in RecTrac, a parks and recreation computer program

2.  References available upon request. 