In this last installment of the series on Cost of Quality, I discuss External Failure Costs, the most expensive and damaging category of Quality Costs. If you want o learn ore about Cost of Quality and how it appies to your situation, you can take my short workshop opn Cost Of Quality through the On-Demand Content link on my webpage: https://lnkd.in/dg_v6H2 or read the article I wrote about Cost of Quality in Quality Digest here: https://lnkd.in/dFq9b_J #quality #COQ #qualityinpractice