Presentation given by SIGMA at Building a sustainable quality management approach - Academies for EaP countries organised by the SIGMA Programme and the GiZ Eastern Partnership Regional Fund. Stage 1: Building for excellence.

1. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
10
Building
for excellence
i
27-29 February 2024
Montenegro
Co-organised with

2. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
1. User-centric
design & delivery
6-10 February, Paris
3. Quality management
systems & culture
4-8 September, Georgia
.
2. Digital
transformation
22 -26 May, Moldova
Gathering user insights
& feedback
27 November - 1 December, Berlin
The background …how it all started…
The 2023
« Academies »
+ data-protection week in Brussels (18-22 September 2023)

3. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.

4. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.

5. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
5

6. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
6

7. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.

8. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
Built foundations & capacity
Learn & Exchange
Demonstrate results
Overall aim
“building a sustainable quality management approach in the
countries in the Eastern Partnership Region.”

9. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
Why ?
 Quality management importance
 Holistic approach
 Current experience => Capacity needed
 Examples – Front Runners needed
 Sustainable dynamic investment

10. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
How ?
3 main stages
1. Building the foundations for a sustainable
quality management approach by
partnering in excellence
2. Elevate Excellence - Awareness raising and
initial capacity building in CAF towards
sustainable success
3. Piloting excellence & the shaping future:
Piloting CAF in EaP countries after initial
capacity building

11. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
11
Building
for excellence
i
27-29 February 2024
Montenegro
Co-organised with

12. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
12
Stage 1: Building for excellence
i
27-29 February 2024
Montenegro
Objectives:
 Building the foundations in the EaP region and countries
 Exchanging and knowledge transfer
 Learning from ReSPA (incl. establishment of the Regional Quality
Management Centre)
 Exchanging with countries in the Western Balkan region
 Exchanging with EU
 Preparing for next steps/stages

13. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
10-14 June 2024
Maastricht, The Netherlands
13
In close collaboration with:
Elevating for
excellence
i

14. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
10-14 June 2024
Maastricht, The Netherlands
14
Stage 2: Elevating for excellence
i
Objectives:
 Work with selected pilots
 Train in-depth the Coaches/Project leaders from pilots
responsible for the self-assessment on an operational level
 Deepening the knowledge and utilization
 Model
 Process & Phases
 Dos & Don`ts
 E-tool
 CAF Project Management
 Soft-skills

15. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
15
Piloting
for excellence
i
May - September 2024
In-Country Missions

16. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
16
Stage 3: Piloting for excellence
i
May - September 2024
In-Country Missions
Objectives:
 Piloting with CAF in the pilots
 In-country work (mission): *
 Management Meeting - project plan
 SA Team training
 CAF/Quality day in the country (dissemination)
 Online follow-up
 Self-assessment meetings (prepare, consensus)
 Priority setting & improvement action (plan)
 Help-desk
* Tbd for Georgia and Ukraine

17. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU. Agenda
The Common Assessment Framework (background, content and
process of implementation)
The role of national/regional/European CAF/QM centre and
the role of the CAF in reforming the public administration
CAF in practice
Module
Module
Module
1
2
3
Preparing sustainable approach / roadmap
Module 4
Module
Module
Visiting Montenegro public administration(s)
Preparing the future and next steps
5
6
1

18. A
joint
initiative
of
the
OECD
and
the
EU,
principally
financed
by
the
EU.
www.par-portal.sigmaweb.org
Find out more about SIGMA
18
www.sigmaweb.org
www.linkedin.com/company/sigma-programme
sigmaweb@oecd.org