1. INTRODUCTION
ROLES AND FUNCTIONS OF HOSPITAL ADMINISTRATION
DEALING WITH NEW TECHNOLOGY
SOCIAL COMMITMENT
UNDERSTANGING ‘EFFICIENCY’ AND ‘EFFECTIVENESS’
2. ROLES AND FUNCTIONS OF HOSPITAL
ADMINISTRATION
Working With People
Facilitating Deceision Making
Management Resources
Staff Motivation
Containing Cost
3. DEALING WITH NEW TECHNOLOGY
Hospital Practice Has Become More And More Dependent On High Technolgy
Which Can Become Rapidly Outdated As Technological AdvanceContinues.
Medical Staff Are Subjected Of Sales Pressure From Manufactures Of Newer
Items,and They May Tend To Seek What Is New Without Regard To Cost Because
Of Glamour Attached With Newer Sophisticated Equipment.
SOCIAL COMMITMENT
The Hospital Admiinistrator Is A Part Of The Society In Which The
Hospital Functions .He Must Be Aware That He Is A Part Of The Wider Health Care
System And Serves The Larger Society Through The Hospital.
4. UNDERSTANDING ‘EFFICIENCY ‘AND ‘EFFECTIVENESS’
Efficiency Is The Rate At Which Inputs Are Convert Into Outputs.The
Emphasis Is On Qualitative Measurement ,And Objective Is To Secure
Maximum Output From Minimum Input.
Effectiveness Is The Extent To Which Purpose /Goals Are Achived .The
Emphasis Is On Qualitative Measurement ,And The Objective Is One Of
Meeting Customer Needs And Delivering Service Quality.
The Distinction Between Efficiency And Effectiveness Has Been Described As
Doing Things Right And Doing Right Things.What This Amounts To Is That
Efficiency Is The The Rate At Which Inputs Are Converted Into Outputs And
Effectiveness Is The Extent To Which Purposes Are Being Achieved.