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Benoît Guilbaud, The University of Manchester (UK), 2012
Making discussion forums work



                        Benoît Guilbaud
                        benoit.guilbaud@manchester.ac.uk
                        @benguilbaud
Benoît Guilbaud, The University of Manchester (UK), 2012
              This work is licensed under the
     Attribution-NonCommercial-ShareAlike 3.0 Unported
       Creative Commons Licence (CC BY-NC-SA 3.0).
             To view a copy of this license, visit:
http://creativecommons.org/licenses/by-nc-sa/3.0/deed.en_US.


                                                      Benoît Guilbaud, 2012
“More group work”



  “I don’t know the
people on my course”



  “I feel isolated when I work”



               Picture by pennstatelive via flickr.com
Benoît Guilbaud, The University of Manchester (UK), 2012
                           Social                Distance
Face-to-face


                         Peer-feedback
                                                     Openness
Sharing

                             Error correction

          Transparency                          Open learning
Benoît Guilbaud, The University of Manchester (UK), 2012
                          Context

  English ⇢ French         25 final year        September 2011 -
translation (L1 ⇢ L2)   undergraduates (C1)       March 2012




   1 hour / week              18 texts        Weekly contributions
    contact time             18 weeks         to discussion forums
Benoît Guilbaud, The University of Manchester (UK), 2012
                    Weekly task
  Sharing part of the        Commenting on one
homework on the forums      another’s contributions
Benoît Guilbaud, The University of Manchester (UK), 2012
                             The study

Collect student feedback on use of OADs for peer-feedback



Measure student engagement with OADs



Gauge if interactions lead to collaborative learning
Benoît Guilbaud, The University of Manchester (UK), 2012
                                                                                                                                    Methodology
                                                Using$social$media$in$an$undergraduate$translation$class$–$a$case$study
                                                                   Preliminary$questionnaire$X$Benoît$Guilbaud$X$2011

Section(2(–(Social(networking(sites(7(for!all!purposes!other!than!translation




                                                                                                                                        3 feedback questionnaires assessing
2a.$Are$you$a$member$of$one$or$more$social$networking$sites$(Facebook,$Twitter,$Google+,$etc.)?$Which$one(s)?

_________________________________________________________________________________________________________________________________

_________________________________________________________________________________________________________________________________

_________________________________________________________________________________________________________________________________

_________________________________________________________________________________________________________________________________



2b.$If$you$answered$‘yes’$in$2a,$please$place$one$tick$per$line$in$the$following$table:


  When using social
 networking sites (not
    for translation
      purposes)
                              Never      Rarely       Sometimes           Often
                                                                                         Very
                                                                                         often
                                                                                                      Always
                                                                                                                     Not
                                                                                                                  applicable /
                                                                                                                  don’t know
                                                                                                                                        expectations & satisfaction
 I log in to my existing
 member account.

 I read other
 members’
 contributions and



                                                                                                                                        pre / mid / post-study
 existing discussions.

 I post contributions
 in response to other
 members’ activity.

 I engage in longer
 discussions (more
 than 2 posts) with
 other members.




                                                                                                                                        quantitative + open questions
 When another
 member has a
 question, I try and
 answer it.




                                                                                                                    Page 4 of 5
Benoît Guilbaud, The University of Manchester (UK), 2012
Methodology

    Collection and analysis of

    contributions to OADs using

    Murphy’s collaboration model (2004)
Findings




Benoît Guilbaud, The University of Manchester (UK), 2012
Feedback




Benoît Guilbaud, The University of Manchester (UK), 2012
March 2012: “The platform was useful”




92%
                                                                 Feedback




      Benoît Guilbaud, The University of Manchester (UK), 2012
Benoît Guilbaud, The University of Manchester (UK), 2012
                              Feedback
“I think it works really well and is easy to access.”


                              “Working really well - maybe we could
                              have a similar thing on other modules.”


“It would be useful to have it for other courses.”


             “Very useful.”
Benoît Guilbaud, The University of Manchester (UK), 2012
                               Feedback
                        “Not enough students use it for it to be
                        wholly effective. I think most students just
                          rely on the contributions of others.”


“It is just down to ourselves to make more of
an effort this term, which I will attempt to do.”


                           “Very useful. No improvements needed.”
Engagement




Benoît Guilbaud, The University of Manchester (UK), 2012
Number of contributions to forums




               0
                      13
                                  25
                                                38
                                                                50




              1
              2
              3
              4
              5
              6
              7
              8
              9
              10
Week number
              11
              12
              13
              14
                                                                             Contributions per week




              15
              16
              17
                                                                           Ideal




              18
                                                                           Actual




                                       Benoît Guilbaud, The University of Manchester (UK), 2012
Analysis of contributions




Benoît Guilbaud, The University of Manchester (UK), 2012
Murphy’s collaboration model
(2004)
Benoît Guilbaud, The University of Manchester (UK), 2012
                          Murphy’s collaboration model (2004)

                A                 Producing shared artefacts

                B             Building shared goals and purposes
Collaboration




                C     Co-constructing shared perspectives and meanings

                P   Accommodating or reflecting the perspectives of others

                I             Articulating individual perspectives

                S                      Social presence
Benoît Guilbaud, The University of Manchester (UK), 2012
                    Distribution of contributions per category (% of total)

                A                    Producing shared artefacts

                B                Building shared goals and purposes
Collaboration




                C        Co-constructing shared perspectives and meanings

                P      Accommodating or reflecting the perspectives of others

                I                Articulating individual perspectives

                S                         Social presence
Benoît Guilbaud, The University of Manchester (UK), 2012
                    Distribution of contributions per category (% of total)

                A                    Producing shared artefacts                0%

                B                Building shared goals and purposes            0%
Collaboration




                C        Co-constructing shared perspectives and meanings      33%

                P      Accommodating or reflecting the perspectives of others   2%

                I                Articulating individual perspectives          23%

                S                         Social presence                      41%
Benoît Guilbaud, The University of Manchester (UK), 2012
            Articulating individual perspectives (I)

A
     Summarising or reporting on content without reference to
B                                                                  5%
                   the perspectives of others (S)
C

P
    Statement of personal opinion or beliefs making no reference
I                                                                  18%
                   to perspectives of others (O)
S
Benoît Guilbaud, The University of Manchester (UK), 2012
Accommodating or reflecting the perspectives of others (P)

A
                  Coordinating perspectives (C)                   1%
B
                 Introducing new perspectives (N)                 0%
C

P    Indirectly disagreeing with challenging statements made by
                                                                  1%
                        another participant (I)
I
     Directly disagreeing with challenging statements made by
                                                                  1%
S                     another participant (D)
Benoît Guilbaud, The University of Manchester (UK), 2012
    Co-constructing shared perspectives and meanings (C)

A                      Sharing advice (S)               0%

B                 Responding to questions (R)           11%

C             Provoking thought and discussion (P)      0%

P                    Soliciting feedback (F)            9%
                Posing rhetorical questions (Q)         0%
I
             Asking for clarification/ elaboration (A)   10%
S             Sharing information and resources (I)     4%
Identified issues




                   Picture by HckySo via flickr.com
Benoît Guilbaud, The University of Manchester (UK), 2012
Identified issues

      Lack of a common goal

      Little reference to perspectives of others

      Near-absence of disagreements

      50% of questions left unanswered

      Near-absence of source referencing & sharing
Other issues




Benoît Guilbaud, The University of Manchester (UK), 2012
Interface




Benoît Guilbaud, The University of Manchester (UK), 2012
Impact of (non)assessment




Benoît Guilbaud, The University of Manchester (UK), 2012
Benoît Guilbaud, The University of Manchester (UK), 2012
   Impact of assessment on number of contributions

     Guilbaud, 2012                 McNeilly & Zhok, 2012

          Level: BA                          Level: MA

       Blended learning                  Distance learning

        Not assessed                   Assessed (10% of unit)

Feedback mostly positive (92%)   Feedback “overwhelmingly positive”

 Average no. of contributions       Average no. of contributions
per student per week = 0,27          per student per week ≃1
Suggested model
             !
Work in progress




                   Benoît Guilbaud, The University of Manchester (UK), 2012
© Benoît Guilbaud, The University of Manchester (UK), 2012
    Suggested criteria for online collaboration



      !
Work in progress
© Benoît Guilbaud, The University of Manchester (UK), 2012
    Suggested criteria for online collaboration

                       Little reference to perspectives of others

                       Near-absence of disagreements

      !                Lack of a common goal
Work in progress
                       50% of questions left unanswered

                       Near-absence of source referencing & sharing
© Benoît Guilbaud, The University of Manchester (UK), 2012
Add your comments and suggestions at:

         http://bit.ly/QYIozR

!
                   I think this could be improved by...
References

Couros, A., 2011. Why networked learning matters. Education in a Changing Environment (ECE) 6th International
Conference, Creativity and Engagement in Higher Education, 6-8 July 2011, University of Salford, Greater Manchester, UK.

McNeilly, E. & Zhok, A., 2012. The Online Discussion Board for Translation - An Undergraduate MFL Perspective for the
Study of Italian and Russian. In: LLAS: 7th e-learning symposium. University of Southampton, 26-27 January 2012.

Murphy, E., 2004. Recognising and promoting collaboration in an online asynchronous discussion. In: British Journal of
Educational Technology, 35(4) pp.421–431.

Wheeler, S., Yeomans, P. and Wheeler, D., 2008. The Good, the Bad and the Wiki: Evaluating Student Generated Content as
a Collaborative Learning Tool. In: British Journal of Educational Technology, 39(6), pp.987-995.

Wheeler, S., 2012. Digital Pedagogy: Content is a Tyrant, Context is King. In: NAACE 2012 Annual Conference, 9 March
2012, Leicester, United Kingdom.

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Making discussion forums work

  • 1. Benoît Guilbaud, The University of Manchester (UK), 2012 Making discussion forums work Benoît Guilbaud benoit.guilbaud@manchester.ac.uk @benguilbaud
  • 2. Benoît Guilbaud, The University of Manchester (UK), 2012 This work is licensed under the Attribution-NonCommercial-ShareAlike 3.0 Unported Creative Commons Licence (CC BY-NC-SA 3.0). To view a copy of this license, visit: http://creativecommons.org/licenses/by-nc-sa/3.0/deed.en_US. Benoît Guilbaud, 2012
  • 3. “More group work” “I don’t know the people on my course” “I feel isolated when I work” Picture by pennstatelive via flickr.com
  • 4. Benoît Guilbaud, The University of Manchester (UK), 2012 Social Distance Face-to-face Peer-feedback Openness Sharing Error correction Transparency Open learning
  • 5. Benoît Guilbaud, The University of Manchester (UK), 2012 Context English ⇢ French 25 final year September 2011 - translation (L1 ⇢ L2) undergraduates (C1) March 2012 1 hour / week 18 texts Weekly contributions contact time 18 weeks to discussion forums
  • 6. Benoît Guilbaud, The University of Manchester (UK), 2012 Weekly task Sharing part of the Commenting on one homework on the forums another’s contributions
  • 7. Benoît Guilbaud, The University of Manchester (UK), 2012 The study Collect student feedback on use of OADs for peer-feedback Measure student engagement with OADs Gauge if interactions lead to collaborative learning
  • 8. Benoît Guilbaud, The University of Manchester (UK), 2012 Methodology Using$social$media$in$an$undergraduate$translation$class$–$a$case$study Preliminary$questionnaire$X$Benoît$Guilbaud$X$2011 Section(2(–(Social(networking(sites(7(for!all!purposes!other!than!translation 3 feedback questionnaires assessing 2a.$Are$you$a$member$of$one$or$more$social$networking$sites$(Facebook,$Twitter,$Google+,$etc.)?$Which$one(s)? _________________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________________ 2b.$If$you$answered$‘yes’$in$2a,$please$place$one$tick$per$line$in$the$following$table: When using social networking sites (not for translation purposes) Never Rarely Sometimes Often Very often Always Not applicable / don’t know expectations & satisfaction I log in to my existing member account. I read other members’ contributions and pre / mid / post-study existing discussions. I post contributions in response to other members’ activity. I engage in longer discussions (more than 2 posts) with other members. quantitative + open questions When another member has a question, I try and answer it. Page 4 of 5
  • 9. Benoît Guilbaud, The University of Manchester (UK), 2012 Methodology Collection and analysis of contributions to OADs using Murphy’s collaboration model (2004)
  • 10. Findings Benoît Guilbaud, The University of Manchester (UK), 2012
  • 11. Feedback Benoît Guilbaud, The University of Manchester (UK), 2012
  • 12. March 2012: “The platform was useful” 92% Feedback Benoît Guilbaud, The University of Manchester (UK), 2012
  • 13. Benoît Guilbaud, The University of Manchester (UK), 2012 Feedback “I think it works really well and is easy to access.” “Working really well - maybe we could have a similar thing on other modules.” “It would be useful to have it for other courses.” “Very useful.”
  • 14. Benoît Guilbaud, The University of Manchester (UK), 2012 Feedback “Not enough students use it for it to be wholly effective. I think most students just rely on the contributions of others.” “It is just down to ourselves to make more of an effort this term, which I will attempt to do.” “Very useful. No improvements needed.”
  • 15. Engagement Benoît Guilbaud, The University of Manchester (UK), 2012
  • 16. Number of contributions to forums 0 13 25 38 50 1 2 3 4 5 6 7 8 9 10 Week number 11 12 13 14 Contributions per week 15 16 17 Ideal 18 Actual Benoît Guilbaud, The University of Manchester (UK), 2012
  • 17. Analysis of contributions Benoît Guilbaud, The University of Manchester (UK), 2012
  • 19. Benoît Guilbaud, The University of Manchester (UK), 2012 Murphy’s collaboration model (2004) A Producing shared artefacts B Building shared goals and purposes Collaboration C Co-constructing shared perspectives and meanings P Accommodating or reflecting the perspectives of others I Articulating individual perspectives S Social presence
  • 20. Benoît Guilbaud, The University of Manchester (UK), 2012 Distribution of contributions per category (% of total) A Producing shared artefacts B Building shared goals and purposes Collaboration C Co-constructing shared perspectives and meanings P Accommodating or reflecting the perspectives of others I Articulating individual perspectives S Social presence
  • 21. Benoît Guilbaud, The University of Manchester (UK), 2012 Distribution of contributions per category (% of total) A Producing shared artefacts 0% B Building shared goals and purposes 0% Collaboration C Co-constructing shared perspectives and meanings 33% P Accommodating or reflecting the perspectives of others 2% I Articulating individual perspectives 23% S Social presence 41%
  • 22. Benoît Guilbaud, The University of Manchester (UK), 2012 Articulating individual perspectives (I) A Summarising or reporting on content without reference to B 5% the perspectives of others (S) C P Statement of personal opinion or beliefs making no reference I 18% to perspectives of others (O) S
  • 23. Benoît Guilbaud, The University of Manchester (UK), 2012 Accommodating or reflecting the perspectives of others (P) A Coordinating perspectives (C) 1% B Introducing new perspectives (N) 0% C P Indirectly disagreeing with challenging statements made by 1% another participant (I) I Directly disagreeing with challenging statements made by 1% S another participant (D)
  • 24. Benoît Guilbaud, The University of Manchester (UK), 2012 Co-constructing shared perspectives and meanings (C) A Sharing advice (S) 0% B Responding to questions (R) 11% C Provoking thought and discussion (P) 0% P Soliciting feedback (F) 9% Posing rhetorical questions (Q) 0% I Asking for clarification/ elaboration (A) 10% S Sharing information and resources (I) 4%
  • 25. Identified issues Picture by HckySo via flickr.com
  • 26. Benoît Guilbaud, The University of Manchester (UK), 2012 Identified issues Lack of a common goal Little reference to perspectives of others Near-absence of disagreements 50% of questions left unanswered Near-absence of source referencing & sharing
  • 27. Other issues Benoît Guilbaud, The University of Manchester (UK), 2012
  • 28. Interface Benoît Guilbaud, The University of Manchester (UK), 2012
  • 29.
  • 30.
  • 31. Impact of (non)assessment Benoît Guilbaud, The University of Manchester (UK), 2012
  • 32. Benoît Guilbaud, The University of Manchester (UK), 2012 Impact of assessment on number of contributions Guilbaud, 2012 McNeilly & Zhok, 2012 Level: BA Level: MA Blended learning Distance learning Not assessed Assessed (10% of unit) Feedback mostly positive (92%) Feedback “overwhelmingly positive” Average no. of contributions Average no. of contributions per student per week = 0,27 per student per week ≃1
  • 33. Suggested model ! Work in progress Benoît Guilbaud, The University of Manchester (UK), 2012
  • 34. © Benoît Guilbaud, The University of Manchester (UK), 2012 Suggested criteria for online collaboration ! Work in progress
  • 35. © Benoît Guilbaud, The University of Manchester (UK), 2012 Suggested criteria for online collaboration Little reference to perspectives of others Near-absence of disagreements ! Lack of a common goal Work in progress 50% of questions left unanswered Near-absence of source referencing & sharing
  • 36. © Benoît Guilbaud, The University of Manchester (UK), 2012 Add your comments and suggestions at: http://bit.ly/QYIozR ! I think this could be improved by...
  • 37. References Couros, A., 2011. Why networked learning matters. Education in a Changing Environment (ECE) 6th International Conference, Creativity and Engagement in Higher Education, 6-8 July 2011, University of Salford, Greater Manchester, UK. McNeilly, E. & Zhok, A., 2012. The Online Discussion Board for Translation - An Undergraduate MFL Perspective for the Study of Italian and Russian. In: LLAS: 7th e-learning symposium. University of Southampton, 26-27 January 2012. Murphy, E., 2004. Recognising and promoting collaboration in an online asynchronous discussion. In: British Journal of Educational Technology, 35(4) pp.421–431. Wheeler, S., Yeomans, P. and Wheeler, D., 2008. The Good, the Bad and the Wiki: Evaluating Student Generated Content as a Collaborative Learning Tool. In: British Journal of Educational Technology, 39(6), pp.987-995. Wheeler, S., 2012. Digital Pedagogy: Content is a Tyrant, Context is King. In: NAACE 2012 Annual Conference, 9 March 2012, Leicester, United Kingdom.