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Plannin
g
The First management
Function
The Session
objectives
1) Define planning
2)Identify the attributes of
planning
3)Discuss the planning
process.
4)Explain the importance of
planning
5)Contrast between the
approaches of planning
Continue the
objectives
6) Discuss the planning
process
7) Compare between
strategic and operational
plan
8)Identify the tools of
planning
Planning
• it is a technical function
that enables HSO to deal
with present and
anticipate the future. It
involve deciding what to
do, when, where, and how
to do it, and for what
purpose.
• It was also described as a
primary function because
the other functions are
predicted upon the most
important outcomes of
planning such as:
objectives, strategies, and
operational programs.
• The primary role of a
manger is
guaranteeing the HSO
survival through
strategic planning and
marketing.
Attributes of
planning
1. Goal-oriented. Planning is made to
achieve desired objective of health
organization
2. looking ahead(futuristic)
3. intellectual process.(mental
exercise and creative thinking
4. Planning is the primary function
of management / Primacy of
Planning. It lays foundation for
other functions of management
.Planning is a Continuous Process.5
planning is a never ending function
due to the dynamic business
.environment
Planning is all Pervasive. It is .6
required at all levels of
management and in all departments
.of enterprise
.Planning is designed for efficiency.7
Planning leads to accomplishment .8
of objectives at the minimum
.possible cost
.Planning is Flexible .9
Since future is
unpredictable, planning
must provide enough room
to cope with the changes in
customer’s demand,
competition, govt. policies
.etc
Advantages of
Planning
Planning facilitates management by .1
objectives
.Planning minimizes uncertainties .2
.Planning facilitates co-ordination .3
Planning improves employee’s.4
.moral
.Planning helps in achieving economies.5
Planning facilitates controlling .Planning .6
facilitates existence of certain planned goals
.and standard of performance
The importance of
planning
.Figure 3-3 Reasons for planning
Types of planning
Strategic planning: This sort of
planning is not just made for a
department or unit, but it
covers the entire
organization. Strategic
planning helps in determining
the factors of the internal and
external environment that
influences the organization
.directly
Continue….. Types of
planning
Operational planning:
involves a process that
determines the daily
activities of the business.
The planning is done in
order to assist strategic
planning to meet the
organizational goals.
Mid-level management
performs the operational
Continue….. Types of
planning
On the
-basis of
Strategic
Planning
Operational Planning
Meaning
It involves
strategies to be used
at an organizational
level to meet the
visions, mission, and
organization’s
.objectives
It involves determining a plan
that requires to be carried out at
functional level of the
.organization
Objective
To establish plans
as per the mission
and vision of the
.organization
To determine the routine
operations of a business unit or
.department
Time
frame
Carried out for long
term
Short term
Performed
by
Higher level
management
Mid-level management
Scope It has a wider scope It has a narrow scope
Is usually
Planning process
Assessment to Aware the opportunities (1
: Defining community health problems
State the Objectives : specifying the (2
results expected indicate the end points
of what is to be
done,. This is the second and perhaps the
most important step of the planning
process. Here we establish the objectives
for the whole organization and also
individual departments. Organizational
objectives provide a general direction,
objectives of departments will be more
.planned and detailed
Developing Premises : These [3
planning premises are also of
two types – internal and
external. External assumptions
deal with factors such as
political environment, social
environment, the advancement
of technology,
competition, government
policies, etc. Internal
assumptions deal with policies,
Identifying Alternatives [4
The fourth step of the planning
process is to identify the
alternatives available to the
managers. There is no one way
to achieve the objectives of the
firm, there is a multitude of
choices. All of these alternative
courses should be identified.
There must be options
.available to the manager
Examining Alternate Course of [5
Action
The next step of the planning process
is to evaluate and closely examine
each of the alternative plans. Every
option will go through an
examination where all there pros and
cons will be weighed. The alternative
plans need to be evaluated in light of
.the organizational objectives
Selecting the Alternative [6
Finally, we reach the decision
making stage of the planning
process. Now the best and most
feasible plan will be chosen to be
implemented. The ideal plan is
the most profitable one with the
least amount of negative
consequences and is also
adaptable to dynamic
.situations
Implementation of the Plan.(7
And finally, we come to the last step of
the planning process,
implementation of the plan. This is
when all the other functions of
management come into play and the
plan is put into action to achieve the
objectives of the organization. The
tools required for such
implementation involve the types of
plans- procedures, policies, budgets,
.rules, standards etc
Approach to
planning
• The planning approaches
basically describe how
planning is done, under
what conditions, and the
perspective of those who
plan.
• 1.Developmental-
incremental: Developmental
plan; characterized by
autonomy in developing
strategies and without
restriction, bold, new,
innovative, and non
traditional planning
outcomes. Incremental one
has the opposite
characteristics.
• 2. Proactive-reactive:
Proactive planning is
overt, systematic,
formalized , and
anticipatory. Involves
anticipating the future
and influencing the
environment. While the
reactive one is default
planning (on the rebound)
• There are other approach
such as
individuals-committee,
systematic-adhoc, and
quantitative-qualitative
may be used. These
approaches basically
describe how planning is
done, under what
conditions, and the
What Is a SWOT
?Analysis
• A SWOT analysis (done in strategic
plan) , it is the process of
uncovering and examining
different aspects of health service
organization , and organizing your
discoveries into a simple 2X2 grid
template. Each quadrant of the grid
corresponds to one letter of the
acronym SWOT. The acronym
stands
for strengths, weaknesses, opportu
nities, and threats.
Strengths: Strengths are things your
business is already doing well, the
unique resources your team
possesses, or any competitive
advantages you have. Strengths are
internal factors, so you can build on
them and use them to your
.advantage
Weaknesses: Weaknesses are areas
where your business could improve,
where resources are needed, or areas
where your competitors are
surpassing you. Weaknesses are also
Opportunities: Opportunities are areas you
can take advantage of now. These could be
new resources available to you, emerging
trends you could lean into, or any strengths
you’ve yet to adopt into your strategy. Like
threats, opportunities are external factors
.because they’re beyond your control
Threats: Threats are anything that could
negatively impact your business from the
outside or any obstacles your business
currently faces. You can usually get a sense of
your business’s threats or competition when
you run a market analysis. As an external
.factor, threats are often beyond your control
Planning tools
❖ Vision
❖ Values
❖ Mission
❖ Philosophy
❖ Goals
❖ Objectives (Targets)
❖ Standards
❖ Policies
❖ Procedures
• Vision: It is a mental
image or the power of
imagination to see
something that is not
actually visible. the
preferred future). Vision
statements are usually
written in the PRESENT
tense.
• Values: It is the worth, usefulness, or
importance of some thing . the guiding
value for general hospital are as follows:
• Quality
• Compassion
• Fairness
• Integrity
• Innovation
• Assume responsibility.
• Mission: for a purpose
which the organizations
exist. Most health
professionals as x-ray
department services are
exist to provide
high-quality of health
care to their clients. Some
are encouraging education
and research.
• The philosophy: the
philosophy articulate a
vision and provides a
statement of beliefs and
values that direct ones
practice. It should be
written, and review
periodically.
• Goals and objectives: State
actions for achieving the
mission and philosophy. The
more quantitative objectives
the more likely its
achievement is to receive
attention and the less likely it
is to be distorted. Objectives
are selective rather than global
like goals, are multiple, and
cover a wide range of activities.
• Because the organization and its
planning in dynamic state, so the
goals and objectives should be in
dynamic and periodically should be
reviewed. It is recommended that
objectives be achievable, specific,
measurable, and outcome oriented,
starting with "to" followed by a
verb. Each objective should be
about a single result with a target
date.
•Policies
&procedures: are
means for
accomplishing
goals and
objectives.
• Policies: A guide lines for
decision making , thinking ,
and how authority can be
delegated.
Policy attributes:
1.comprehensive.
2.Flexible.
3.consistency.
4.Fairness.
5. should be written;
6. Understandable.
…………Continue
7. Can be implied or expressed.
Expressed policy can be oral or
written. Oral policies are more
flexible than written ones and
can be easily adjusted to
changing circumstances.
8. should help to solve or
prevent specific problems
• Policies can arises in several ways
1.originated: are usually developed by top
management to guide subordinates in
their functions. It is broader policy.
2.Appealed Policies: Appealed policies
are formulated at the higher managerial
level in response to demands made by lower
managerial levels. These policies may also
exist in the form of precedents and serve as
guides for decisions in future.
3.Imposed or external: are thrust on an
organization by external forces, such as
government or labor unions
• Procedures: are the guidelines to
actions and performance by
enumerating the chronological
sequence of steps. Procedures
manuals provide a basis for
orientation and staff development
and are a ready reference for all
personnel. Written procedures
demands a consistent format that
considers the definition; purpose;
materials needed and how to locate,
requisition, and dispose of them;
steps in the
procedures…………..appropriate
charting.

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Lect. 2.Planning_introduction[4997].ppt 3.pdf

  • 2. The Session objectives 1) Define planning 2)Identify the attributes of planning 3)Discuss the planning process. 4)Explain the importance of planning 5)Contrast between the approaches of planning
  • 3. Continue the objectives 6) Discuss the planning process 7) Compare between strategic and operational plan 8)Identify the tools of planning
  • 4. Planning • it is a technical function that enables HSO to deal with present and anticipate the future. It involve deciding what to do, when, where, and how to do it, and for what purpose.
  • 5. • It was also described as a primary function because the other functions are predicted upon the most important outcomes of planning such as: objectives, strategies, and operational programs.
  • 6. • The primary role of a manger is guaranteeing the HSO survival through strategic planning and marketing.
  • 7. Attributes of planning 1. Goal-oriented. Planning is made to achieve desired objective of health organization 2. looking ahead(futuristic) 3. intellectual process.(mental exercise and creative thinking 4. Planning is the primary function of management / Primacy of Planning. It lays foundation for other functions of management
  • 8. .Planning is a Continuous Process.5 planning is a never ending function due to the dynamic business .environment Planning is all Pervasive. It is .6 required at all levels of management and in all departments .of enterprise .Planning is designed for efficiency.7 Planning leads to accomplishment .8 of objectives at the minimum .possible cost
  • 9. .Planning is Flexible .9 Since future is unpredictable, planning must provide enough room to cope with the changes in customer’s demand, competition, govt. policies .etc
  • 10. Advantages of Planning Planning facilitates management by .1 objectives .Planning minimizes uncertainties .2 .Planning facilitates co-ordination .3 Planning improves employee’s.4 .moral .Planning helps in achieving economies.5 Planning facilitates controlling .Planning .6 facilitates existence of certain planned goals .and standard of performance
  • 11. The importance of planning .Figure 3-3 Reasons for planning
  • 12. Types of planning Strategic planning: This sort of planning is not just made for a department or unit, but it covers the entire organization. Strategic planning helps in determining the factors of the internal and external environment that influences the organization .directly
  • 13. Continue….. Types of planning Operational planning: involves a process that determines the daily activities of the business. The planning is done in order to assist strategic planning to meet the organizational goals. Mid-level management performs the operational
  • 14. Continue….. Types of planning On the -basis of Strategic Planning Operational Planning Meaning It involves strategies to be used at an organizational level to meet the visions, mission, and organization’s .objectives It involves determining a plan that requires to be carried out at functional level of the .organization Objective To establish plans as per the mission and vision of the .organization To determine the routine operations of a business unit or .department Time frame Carried out for long term Short term Performed by Higher level management Mid-level management Scope It has a wider scope It has a narrow scope Is usually
  • 15. Planning process Assessment to Aware the opportunities (1 : Defining community health problems State the Objectives : specifying the (2 results expected indicate the end points of what is to be done,. This is the second and perhaps the most important step of the planning process. Here we establish the objectives for the whole organization and also individual departments. Organizational objectives provide a general direction, objectives of departments will be more .planned and detailed
  • 16. Developing Premises : These [3 planning premises are also of two types – internal and external. External assumptions deal with factors such as political environment, social environment, the advancement of technology, competition, government policies, etc. Internal assumptions deal with policies,
  • 17. Identifying Alternatives [4 The fourth step of the planning process is to identify the alternatives available to the managers. There is no one way to achieve the objectives of the firm, there is a multitude of choices. All of these alternative courses should be identified. There must be options .available to the manager
  • 18. Examining Alternate Course of [5 Action The next step of the planning process is to evaluate and closely examine each of the alternative plans. Every option will go through an examination where all there pros and cons will be weighed. The alternative plans need to be evaluated in light of .the organizational objectives
  • 19. Selecting the Alternative [6 Finally, we reach the decision making stage of the planning process. Now the best and most feasible plan will be chosen to be implemented. The ideal plan is the most profitable one with the least amount of negative consequences and is also adaptable to dynamic .situations
  • 20. Implementation of the Plan.(7 And finally, we come to the last step of the planning process, implementation of the plan. This is when all the other functions of management come into play and the plan is put into action to achieve the objectives of the organization. The tools required for such implementation involve the types of plans- procedures, policies, budgets, .rules, standards etc
  • 21. Approach to planning • The planning approaches basically describe how planning is done, under what conditions, and the perspective of those who plan.
  • 22. • 1.Developmental- incremental: Developmental plan; characterized by autonomy in developing strategies and without restriction, bold, new, innovative, and non traditional planning outcomes. Incremental one has the opposite characteristics.
  • 23. • 2. Proactive-reactive: Proactive planning is overt, systematic, formalized , and anticipatory. Involves anticipating the future and influencing the environment. While the reactive one is default planning (on the rebound)
  • 24. • There are other approach such as individuals-committee, systematic-adhoc, and quantitative-qualitative may be used. These approaches basically describe how planning is done, under what conditions, and the
  • 25. What Is a SWOT ?Analysis • A SWOT analysis (done in strategic plan) , it is the process of uncovering and examining different aspects of health service organization , and organizing your discoveries into a simple 2X2 grid template. Each quadrant of the grid corresponds to one letter of the acronym SWOT. The acronym stands for strengths, weaknesses, opportu nities, and threats.
  • 26. Strengths: Strengths are things your business is already doing well, the unique resources your team possesses, or any competitive advantages you have. Strengths are internal factors, so you can build on them and use them to your .advantage Weaknesses: Weaknesses are areas where your business could improve, where resources are needed, or areas where your competitors are surpassing you. Weaknesses are also
  • 27. Opportunities: Opportunities are areas you can take advantage of now. These could be new resources available to you, emerging trends you could lean into, or any strengths you’ve yet to adopt into your strategy. Like threats, opportunities are external factors .because they’re beyond your control Threats: Threats are anything that could negatively impact your business from the outside or any obstacles your business currently faces. You can usually get a sense of your business’s threats or competition when you run a market analysis. As an external .factor, threats are often beyond your control
  • 28. Planning tools ❖ Vision ❖ Values ❖ Mission ❖ Philosophy ❖ Goals ❖ Objectives (Targets) ❖ Standards ❖ Policies ❖ Procedures
  • 29. • Vision: It is a mental image or the power of imagination to see something that is not actually visible. the preferred future). Vision statements are usually written in the PRESENT tense.
  • 30. • Values: It is the worth, usefulness, or importance of some thing . the guiding value for general hospital are as follows: • Quality • Compassion • Fairness • Integrity • Innovation • Assume responsibility.
  • 31. • Mission: for a purpose which the organizations exist. Most health professionals as x-ray department services are exist to provide high-quality of health care to their clients. Some are encouraging education and research.
  • 32. • The philosophy: the philosophy articulate a vision and provides a statement of beliefs and values that direct ones practice. It should be written, and review periodically.
  • 33. • Goals and objectives: State actions for achieving the mission and philosophy. The more quantitative objectives the more likely its achievement is to receive attention and the less likely it is to be distorted. Objectives are selective rather than global like goals, are multiple, and cover a wide range of activities.
  • 34. • Because the organization and its planning in dynamic state, so the goals and objectives should be in dynamic and periodically should be reviewed. It is recommended that objectives be achievable, specific, measurable, and outcome oriented, starting with "to" followed by a verb. Each objective should be about a single result with a target date.
  • 36. • Policies: A guide lines for decision making , thinking , and how authority can be delegated. Policy attributes: 1.comprehensive. 2.Flexible. 3.consistency. 4.Fairness. 5. should be written; 6. Understandable.
  • 37. …………Continue 7. Can be implied or expressed. Expressed policy can be oral or written. Oral policies are more flexible than written ones and can be easily adjusted to changing circumstances. 8. should help to solve or prevent specific problems
  • 38. • Policies can arises in several ways 1.originated: are usually developed by top management to guide subordinates in their functions. It is broader policy. 2.Appealed Policies: Appealed policies are formulated at the higher managerial level in response to demands made by lower managerial levels. These policies may also exist in the form of precedents and serve as guides for decisions in future. 3.Imposed or external: are thrust on an organization by external forces, such as government or labor unions
  • 39. • Procedures: are the guidelines to actions and performance by enumerating the chronological sequence of steps. Procedures manuals provide a basis for orientation and staff development and are a ready reference for all personnel. Written procedures demands a consistent format that considers the definition; purpose; materials needed and how to locate, requisition, and dispose of them; steps in the procedures…………..appropriate charting.