Lean for Knowledge Workers
Presented by Kim Moscarda, Director at Moscarda Solutions March 9 from 11:00 am - 12:00 pm ET In this webinar, you'll get an insight into the application of Lean methodologies in a knowledge worker environment Learning Objectives: Learn how lean methodologies can be successfully applied to a knowledge worker environment Learn from a case study about deployment approaches, challenges, and pitfalls Explore the unique opportunities that knowledge worker organisations provide to us as lean practitioners Kim Moscarda Kim has worked in the Energy industry for over 25 years as an individual contributor and leader across several disciplines, including continuous improvement, asset management and project management. He is passionate about continuous improvement and believes strongly that Lean principles can be applied to any team in any industry to achieve high levels of performance. He also believes that effective leadership is essential for any organisation to transform its performance and he works with organisations to share his skills and knowledge to improve leadership capability and implement business improvement solutions.
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Lean for Knowledge Workers
- 1. Lean for Knowledge Work Hosted by Host: Mark Graban Senior Advisor, KaiNexus Mark@KaiNexus.com Presenter: Kim Moscarda Director of Moscarda Solutions kim@moscardasolutions.com.au
- 2. About Kim Moscarda • 25+ years in the energy industry • Continuous improvement • Asset management • Project management • Founder of Moscarda Solutions • Passionate about • Continuous improvement • Leadership • Applying Lean principles in any setting • Based in Perth, Australia
- 3. Lean for Knowledge Workers An insight into the application of Lean methodologies in a knowledge worker environment
- 4. Introduction
- 5. Contents • Lean Deployment Model • Lean for Knowledge Workers • BHP Case Study • Pitfalls & Challenges • Opportunities for Lean Practitioners
- 6. Lean Deployment Model Lean High Performance Purpose, Mission, Vision, Impact Customer Focus Operational Excellence Strategic Plan Tactical Priorities Operational Focus Value Chain Value System Customer Requirements Continuous Improvement Managing Performance Empowered Teams
- 7. Lean for Knowledge Workers • Purpose • Turning Strategy into Action • Value Concept • Processes • Problem Solving • Managing Improvement Projects
- 8. BHP Case Study Phase 1: • Purpose, “Golden Thread”, Mindsets & Behaviours Phase 2: • Value Chain, Core Processes, Customer Requirements • Roles & Responsibilities, Core Demand & Capacity balanced Phase 3: • Aspirations and targets, Visual boards • Leader & team routines formalized • Concerns, Problem Solving & Improvement implementation • Sustainment U S $ 2 5 0 M
- 9. • Leader understanding • Leader role modelling • Preparation • Coach alignment • Influencing skills and empathy Pitfalls & Challenges
- 10. Opportunities for Lean Practitioners • Value Chain Analysis • Exploration of Competitive Advantage • Business Process Improvement • Cascading of Strategic Objectives • Unlocking innovation • Material improvement opportunities
- 12. Future Webinars Be notified of future webinars: www.KaiNexus.com/webinars NEXT WEBINAR: TBD in April
- 14. The KaiNexus Podcast • www.KaiNexus.com/podcasts • Subscribe via: – Apple Podcasts – Google Podcasts – Overcast – Stitcher – Other apps & services
- 15. Q&A • Web: – www.kainexus.com – blog.kainexus.com – www.moscardasolutions.com.au • Webinars on Demand: – www.kainexus.com/webinars • Social Media: – www.twitter.com/kainexus – www.linkedin.com/company/kainexus – www.facebook.com/kainexus Mark Graban Senior Advisor, KaiNexus Mark@KaiNexus.com Presenter: Kim Moscarda Director of Moscarda Solutions kim@moscardasolutions.com.au