The diversity of disciplines providing advisories and direction about reaching the desired future may be independently assigned, but they are not independently experienced. Like working with multiple languages, we know each has a way of meaning something; the difficulty is to act on meaning instead of on confusion.
2. Now versus Next
One of the main effects of having regular, sustained interaction simultaneously with people involved in
design thinking, strategy, innovation and futuring is the emergence of several recurring simple themes
that get constant attention.
We try to do something but we don’t get a result.
We want something but its importance falls into debate.
We need something but we don’t know yet what it should be.
We see or imagine something but we aren’t sure what it means
These themes, and similar others, are the “challenges” that typically drive the emphases on methods,
objectives and advice given to clients. Each discipline has something to say and do about each challenge.
Notably, none of the disciplines presumes that being passive is likely to turn into a desired outcome.
Taken to a higher level of generality, the overall challenge is that there is an intention, with a past history
or current risk that it did, or will, go unmet.
Just being able to say “it’s done” or “we’re there” is the single galvanizing experience central to all the
different justifications of why the various disciplines are required.
3. Intentionality
We define intentionality as a prospect, of action directed for a reason.
Driven by the issue of intentionality, design thinking, strategy, innovation and futuring utilize diverse
semantics in their disciplinary discussions and concerns.
The framework provided in the following notes consolidates those various semantics, in a generic
common ground underlying their discussions.
The framework purposely avoids reliance on the popular vocabulary of those disciplines, while allowing
each of the disciplines to find itself as a contributor or actor within the dimensions of the frame.
The purpose of the framework is to present a non-technical reflection of a party’s common experience
participating in (or across) the efforts of any of those disciplines.
In the spirit of Maslow’s hierarchy of needs, the framework relies on distinguishing several basic types of
connections between thought and behaviors, or to a degree, between a stimulus reason and a potential
for response.
The primary thesis is that there are four types of concerns (called “drivers” of intent) that power effort in
those disciplines, while there are three types of attributes (called “facilitators” of intent) of any effort that
“proves” to meet those concerns. People will note that, on an even more general level, drivers
correspond to “needs”, and facilitators correspond to “requirements”.
6. Using the Framework
Drivers correspond heavily to value, an innate sense of what is important. At the same time, it is
necessary to recognize that “innate” typically corresponds to a given context and is neither magical nor
absolute.
However, every context includes the same identified generic values among its concerns. A given context
simply interprets what the value means for the context. For example, if the context is “politics”, the value
“safety” represents an acceptable level of political risk accompanying outcomes.
Value is also constrained by circumstances. Circumstances may be impermanent but the experience of
“intent” always involves attention to a definable difference between the probable current state and
possible future state. Circumstances immediately affect the transition from current to future conditions.
A constraint on a value does not remove the value from consideration, but it may affect the strength of
the outcomes having that type of value.
The framework identifies the type of constraint most commonly affecting the given type of value. Being
most common does not mean necessarily being exclusive. However, in the framework, commonality also
reflects applicability found across the various disciplines.
7. Outside of the Box
As shown here, a subset (in green) of the framework indicates a set of outcomes that are the focus of a
highly conventional commitment to intent. The importance of showing this subset is twofold.
First, it “describes” the ordinary reliance on the notion that the party with intent expects to use its own
capability to do something for which it will take credit. The chance to gain (for example) reward and
reputation, or achievement and authority, makes sense as a “source” of intent.
However, in many cases, it also “focuses” effort in ways that tend to neglect other outcomes that may
critically affect the chance of realizing or sustaining the desired gain. That myopia (usually of
achievement/authority) is a common cause of omissions and disconnects in facilitators needed to reach
sufficient “done-ness”.
Second, in the framework, it is evident that values and drivers exist concurrently, not necessarily
sequentially. Addressing one value to a certain degree is not necessarily establishing a trigger or
threshold for another value; instead, these are largely independent variables that may reach a state of
compatibility.
In that state, “alignment” allows other things to occur that otherwise cannot – in the same way that the
pins of a tumbler lock must be aligned before it can be opened. Alignment is not “sequence”, it is “state”.
8. Culture Change
Exploiting constraints is a success factor of pursuing intentionality. Our increasing awareness of the true
complexity of most environments helps us to see success as available mainly in a “system” having
dynamic equilibrium. The primary barrier to success is not unintended consequences but actually un-
intended pursuit – that is, pursuit without aligned intent.
Constraints are highly manageable elements of the environment. As independent variables, they can be
influenced directionally if the commitment to doing so is strong enough. For example, education can
change perspectives; benefits can change goals; impacts can change priorities; risks can change
permissions. These universally confirmed experiences are art of the cultural dynamics that may find a
state of equilibrium allowing desired values to be intentionally realized. At the same time, the culture is
not a cause but a prerequisite.
The overall reason why the intentionality framework has meaning is because it catalogs outcomes that
are conspicuously absent or vague during failures, while in contrast are conspicuously present in
successes.
Goal PerspectivePriorityPermissionCONSTRAINTS: