Inspirasjonsforedrag på Gjøvik

1. 1 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
Hvordan skaper vi
et innovasjons-
økosystem?
Dialogseminar om integrerte helsetjenester og
samarbeid om pasientene som trenger det mest
Gjøvik, 26th April 2019
Francis D’Silva,
Vice President - “Smart Care”, Acando

2. 2 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
Det er flere meldinger som gir retning...
Fra Nærings- og fiskeridepartementet Fra Helse- og omsorgsepartementet Fra Finansdepartementet
Fra Nærings- og fiskeridepartementet

3. 3 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
Helsenæringen vs. Helsetjenesten
Helsenæringen består av
virksomheter som utvikler og
produserer varer og tjenester til
bruk i privat og offentlig helse- og
omsorgstjeneste eller til bruk i
forebygging, diagnostikk, behandling
og rehabilitering av sykdom hos
mennesker. Næringen leverer varer
og tjenester som er viktige for en
stor del av befolkningen.

4. 4 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
Agenda
Litt bakgrunn Noen trender Økosystemer

5. 5 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
What is a health technology?
Source: https://www.who.int/health-technology-assessment/about/healthtechnology/en/
“A health technology is the
application of organized
knowledge and skills in the
form of devices, medicines,
vaccines, procedures and
systems developed to solve a
health problem and improve
quality of lives”

6. 8 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
An outcome-based, design-led and data-
driven approach creates value for many
Consumer Healthcare
People are active managing their
own health – at times with the help
of family
Health Analytics
Healthcare professionals have
more time with patients and have
reliable decision-support tools
Digiphysical products
Cross-disciplinarity generates
innovative products for consumers
and providers – local and global
Better outcomes for people and more value for society.

7. 9 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
The future of healthcare is
Consumer-centric | Outcome-led | Data-driven
Omni-channel experience
People engage actively and
collaboratively - providing their
tracks and the context of their
healthcare journey
Seamlessly connected
Clinicians and care providers
share insights and collaborate to
serve people across care settings
and the continuum of care
Designing the future of healthcare

8. 10 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
Market actors accelerate development in the
healthcare system
The market delivers goods and services to care consumers and care providers; bridge-makers help translate new knowledge from research environments
Knowledge and Innovation
-Bridge-makers like Clusters,
Hubs, Incubators and
Accelerators
-Researchers across different
domains; clinical research,
public health, service
experience and technology
-Market Researchers
Goods and Services
▪ Personal and home medtech
manufacturers
▪ Lifestyle Service providers
▪ Fitness Service providers
▪ Food and Nutrition providers
▪ Health Insurance providers
▪ Retail health - Pharmacies and
health foods
---
▪ Remote Monitoring technology
manufacturers
▪ Building industry – homes and
hospitals
▪ Institutional Medical Equipment
manufacturers
▪ Life Science and Pharmaceuticals

9. 11 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
Society in a nutshell
Households
Market
Governance
• Commercial
• Not-for-profit
• Publicly owned
Service – Product - Infrastructure
Legislation – Regulation - Compliance
• Local
• Regional
• Federal
• (Business Associations)
Financing
Research
(Digital)
Commons
See also: Sovereign Digital Platforms (ECIS 2018)
Education

10. 12 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
Society in a nutshell – Norwegian Healthcare
Households
Market
Financing
Research
(Digital)
Commons
Governance
Logos are illustrative

11. 13 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
The ecosystem of providers of health and
care services is fragmented and growing
Primary Healthcare Social Care
Specialist Healthcare Wellness and Assistance
Infrastructure (Communications
and Mobility)
Digital HealthTech
Home, Safety and Utilities
Digital Health encourages service providers to collaborate across disciplines, business models and sectors
Nutrition and Medication
Source: Acando analysis
Non-exhaustive list. Logos are illustrative

12. 14 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
The technology ecosystem is both global
and local and creates new market entrants
Global Ecosystems MedTech Manufacturers
Technology Platforms
Medical Record and Healthcare
Administrative applications
Lifestyle Tech
Healthcare Application Suites
HomeTech
Digital Health generates new market entrants and encourages established technology vendors to interoperate
Digital HealthTech
Source: Acando analysis
Non-exhaustive list. Logos are illustrative

13. 15 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
Integrated Care needs an ecosystem
approach Open Innovation
for Service Providers
Interoperable Digital Platforms
enabling care ecosystems
Active
Citizenship
• Active Citizenship
• Open Innovation
• Digital Platforms
Integrated Care must mobilise care givers and other actors that collaboratively augment the quality of care-delivery

14. 16 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
“Care Interconnect”
Healthcare Mobility
Social Care and
Wellness
Nutrition and
Pharmacy
Home & Energy
A “Digital Convenor” is a key enabler for
integrated care
Integrated Care Services
Source: Concept developed by Acando and Keystone
An ecosystem approach entails service aggregation and data sharing through well-regulated digital mechanisms and commons

15. 17 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
A challenge-driven approach
Involvement + Experimentation = Innovation
CHALLENGE
IDENTIFIED
STRATEGY
CHOSEN
SOLUTION
IDENTIFIED
SOLUTION
IMPLEMENTED
Use as set in
business case
Evolve
Identify
challenges
Scale
across
DEVELOP AND OPERATE
(Devops with frameworks)
STRATEGY AND DESIGN
(Bizdev with labs)
STRATEGY LAB MAKER STUDIO CO-WORKING SANDBOX ENTERPRISE
Getting ecosystems to collaborate requires a shared understanding of the needs, design, build and procurements processes
Source: Acando Analysis

16. 18 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
Thank you!
Francis D’Silva
Vice President – Smart Care
francis.dsilva@acando.no
+47 908 26 049
@francisds

17. 19 | Acando Smart Care - Designing the future of Healthcare | Better outcomes for people and more value for society
“People” or individuals like consumers,
employees, product developers,
professionals or operators that are
typically organized at the meso-level
The healthcare ecosystem engages actors in
a socio-technological context
Micro Meso Macro
Society
Service
Technology
Source: Acando Analysis
Organizations that represent or organize
“micro”-actors and act as per practices and
procedures that are regulated or governed
by “macro”-actors
Actors at the national, transnational or trade-
bloc arenas that guide, legislate or regulate
meso-actors. Include regulators, professional
associations or business associations