Presentation on Summer Internship Project at IndiGo.

1. SUMMER INTERNSHIP REPORT
SUMIT SINGH (MBA-HRD, DELHI SCHOOL OF ECONOMICS)
(3rd June – 31st July 2019)
UNDER THE GUIDANCE OF
Dr. Shikha Sachdeva
Assistant Professor
MBA (Human Resource Development)

2. To leverage technology to enhance IndiGROW user experience and
make the process simple, hassle free and effective.
OBJECTIVE
Enhancing PMS Tool
(IndiGROW)
Dashboard Creation Workflow Creation

3. Going through the
existing PMS
information and
IndiGROW details
Gathering
information of
linkages, processes,
platform related to
IndiGROW
Understanding PMS
tool details of other
Organization
Identifying the
commonly occurring
issues and lacking
functionalities in
IndiGROW
Analyzing, building
various logic and
suggesting the
necessary changes
in tool
Documented all the
suggestion to
describe workflow
and easy knowledge
transfer
WORK METHODOLOGY:

4. 1. Checked existing phase processes in details.
2. Hands on practice with different user level access.
3. Noted major area of concern.
4. Identified commonly occurring issues.
5. Took ideas from internet and Suggested changes.
RESEARCH ANALYSIS:
KRA
Phase
Check-in
Phase
Annual Check-in Phase
Example:
1. No Objective Start/End date.
2. Redundant data.
3. Unnecessary clutter.
4. Missing out important features like Bulk upload, Feedback recognition, PIP etc.
New functionalities to
build
1. Discussed important functionality which was not
available on the tool.
2. Explored external product features, past experience.
3. Took ideas from internet.
4. Documented the requirement.
INTERNAL STUDY

5. VENDOR EVALUATION STUDY: (External)
1. Evaluated above vendors for their features regarding PMS.
2. Checked what common features various PMS tool provides.
3. What insights they are providing, how they are providing it.
4. What is the scalability of the product.
P PPP
C CCC
1. Modular – Customizable,
Intuitive UI.
2. Ongoing reviews
feedback.
3. Easy integration.
4. Nimble – Get things done
on the go.
5. Actionable Insights
1. Fairly New Product.
2. No Proven successful
history record.
3. No bigger client base.
1. Purely Employee
Engagement.
2. No Proven successful
history record.
3. Expensive.
1. Fairly New Product.
2. UI was very colorful.
3. No proven successful
history record.
1. Mostly Data related
query will be handled.
2. Work path needs to
design by IndiGo
1. Chat based AI bot.
2. Customizable.
3. Easy integration with
WhatsApp.
4. Solve data information
related queries.
1. Employee engagement.
2. AI based Chat bot
(Amber).
3. No login, signup or app
required.
4. Option to go Anonymous.
5. Used in 65+ Countries.
6. Big Clientele including
Vistara.
1. Voice/Chat Interface.
2. Feedback and
Engagement Check-in
3. Real time insights
4. Competency Mapping
5. Talent Card

6. 1. Checked existing reports and dumps.
2. Checked the logic applied.
3. Some of the existing reports were not giving correct data.
4. Applied logics to derive expected data like department wise status, Bandwise status, Total headcount ,
Progress status etc.
5. Created new reports as well which do not exist in the system, like Succession planning, PIP Summary etc.
DASHBOARD CREATION:
P1 1. Reports Addition
P1 2. KRA & Annual Check in Report
P1 3. Check-in completion Report
P2 4. Promotion Summary Report
P2 5. Potentiality and Criticality Assessment
P1 6. Succession Planning
P1 7. PIP summary report
P1 8. Dump data Download functionality
Reports

7. Priority Categorization | Roles -> Employee AM/RM
(HOD)
HRBP PMS
Admin
KRA Phase
P2 1. Address Path, Review Period & Back Button Functionality a a a a
P2 2. KRA submission popup a a a a
P2 3. Objective Start/End Date a a a a
P1 4. Auto Populate Goals a a a a
P1 5. Bulk upload KRAs r a r a
P1 6. KRA form display a a a a
P1 7. Others a a a a
Check-in Phase
P2 1. Address Path, Review Period & Back Button Functionality a a a a
P1 2. Collapse Self progress Notes a a a a
P2 3. Background Color and position for “self progress notes” Column a a a a
Annual Check-ins Phase
P2 1. Address Path, Review Period & Back Button Functionality a a a a
P2 2. Mouse over a a a a
PMS SUGGESTION SUMMARY:

8. Priority Categorization | Roles -> Employee AM/RM
(HOD)
HRBP PMS
Admin
UI Changes and Other Functionality
P1 1. New Home Page a a a a
P2 2. Timeline addition details a a a a
P2 3. Employee details removal from left and move under username a a a a
P1 4. Add PIP tab under Other section a a a a
P2 5. Add “My Feedback & Recognition” a a a a
P2 6. Role Selection Functionality r a a a
P2 7. Roll Over/ Notification center r a a a
PMS SUGGESTION SUMMARY:
1. Workflow creation for Performance Improvement Plan.
2. Workflow creation for Check-in Completion.
3. BRD document creation.
4. PMS Suggestion deck.
30
Recommendation
In Total.
NEW FEATURES

9. 30 Suggestions to incorporate in IndiGROW
tool for effective results.
To build various dashboards in tools for
effective managerial supervision.
To include PIP (performance improvement
plan) in online tool.
RECOMMENDATION(S):

10. CONCLUSION:
IndiGo being a fairly new entrant in the process of online performance management, below few
recommendation was suggested.
1. It was recommended for Performance management tool to include a total of 31 suggestions
(shown in the detailed recommendation summary table) as per the discussion with various
stakeholders.
2. It was recommended to generate more people insights by including various data points like
gender column, successor identified, promotion eligibility and others.
3. It was recommended to created various workflows for all the PMS related process so that in
future if someone wants to refer the process they can just go through the process document.
4. It was also suggested to create functionalities based on user rights.
As of 16 Sep 2019, many of the above recommendations were incorporated by IndiGo, such as:
1. PIP is being online.
2. Dashboards are being prepared for effective supervision.
3. Automated tracker is being used for KRA report generation.

11. MANAGERIAL IMPICATIONS:
The suggested recommendation will have following implications.
1. The enhanced PMS tool will help in saving lot of time for employees,
HRBP, managers and admins.
2. It will be easy to supervise various reports as data is being populated in
one place.
3. It will be easy to check the pending, completed, in progress status at
one place which will help in saving huge time.
4. Automated tracker will generate reports of 24 departments regarding
various KRA and Annual Check-in status
5. Easy to manage PIP once it becomes part of IndiGROW.

12. Additional Activities
Created Automated tracker
for most used KRA &
Annual Check-in status
Report .
Experienced the
academy meet at iFly.
1
2
Content collection
for Newsletter.
3
SHOWQUICKDEMO

13. Annexures

14. DOCUMENTS

15. SUGGESTIONS (snapshots):

16. DASHBOARD (snapshots):

17. Thank you!