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CITOOLKIT
Force Field Analysis
How Force Field Analysis Enhances Decision-Making And Team Engagement
citoolkit.com
Definition
A basic decision-making technique that is used to analyze the forces
behind any decision.
Force Field Analysis 2
Better decisions are normally
made by weighing up the
helping and hindering forces
then deciding whether to go for
or against the decision.
citoolkit.com
Definition
Force Field Analysis 3
Decision makers can
make more intelligent
business decisions in
a team-oriented
manner
citoolkit.com
Applications
Force field analysis is widely used in the fields of . . .
Force Field Analysis 4
Project and
process
management
Change
management and
organizational
transformation
Social and
cultural
sciences
citoolkit.com
Benefits
Allows to better understand the benefits, costs and risks related to the decision,
making it useful to explain the reasons behind making this or that decision.
Force Field Analysis 5
citoolkit.com
Uses
Can be used by change agents and leaders at any level to analyze the pros
and cons of any organizational decision.
Force Field Analysis 6
citoolkit.com
Uses
Can be used when decision making is difficult or challenging, and you need
a quick tool to make a go no-go decision.
Force Field Analysis 7
citoolkit.com
Uses
An example in which this technique can be used is deciding whether to
install a new machinery in a production line or not.
Force Field Analysis 8
citoolkit.com
Other Examples
Force Field Analysis 9
Deciding whether to
employ an in-house
team or use
outsourced
professionals.
Deciding whether to
move ahead with a
change proposal or
not.
Deciding whether to
expand the business
or keep it stable and
profitable.
Deciding whether to
develop your own
system inhouse or
start using a
commercial solution.
citoolkit.com
Forces
Force field analysis looks at the forces that are either driving or blocking
movement toward making a decision or change.
Force Field Analysis 10
It’s important to
identify as many
factors as possible
to make the best
decision
Force
for
Force
for
Force
for
Force
against
Force
against
Force
against
citoolkit.com
Force Field Diagram
It is often represented in the form of a diagram to make the exercise more
visually engaging.
Force Field Analysis 11
Forces
for
Forces
against
Proposed Decision
Forces
against
Forces for
Proposed
Decision
citoolkit.com
Force Field Diagram
You simply need to list all possible helping forces left to the line, list all
possible hindering forces right to the line, assign scores according to the
degree of influence each force has, then find out which side wins.
Force Field Analysis 12
Forces
for
Forces
against
Proposed Decision
Each force or argument is normally
represented by an arrow
citoolkit.com
Force Field Diagram
Note that the length or thickness of each arrow can indicate the weight of
the force.
Force Field Analysis 13
Forces
for
Forces
against
Proposed Decision
citoolkit.com
Constructing a Force Field Diagram
Force Field Analysis 14
Gather the team and involve experts where appropriate
• Describe the decision that needs to be made.
citoolkit.com
Constructing a Force Field Diagram
Force Field Analysis 15
Write the decision in a box at the top middle of a flipchart paper or whiteboard
• Draw a line from the box down the middle of the paper.
DECISION
citoolkit.com
Constructing a Force Field Diagram
Force Field Analysis 16
List all possible helping forces left to the line & list all possible hindering forces right to the line
• Each argument or force could be shown in an arrow.
DECISION
citoolkit.com
Constructing a Force Field Diagram
Force Field Analysis 17
Allocate a numerical score to each force indicating its significance
DECISION
5
1
3
2
2
4
• E.g., from 1 to 5.
citoolkit.com
Constructing a Force Field Diagram
Force Field Analysis 18
Add up the scores of both lists to find out which force wins
• Actions should be taken where forces are greater.
DECISION
5
1
3
2
2
4
8
9
citoolkit.com
Questions to Help Identify the Forces Involved
Force Field Analysis 19
What are the costs and
benefits?
What is the best and worst
thing that could happen?
How easy or difficult will it be
to implement?
How long it will take?
What would happen if the
decision was not made?
What must we do to make it
work?
citoolkit.com
Example – Implementing a Content Management System
Whether to implement a content management system in a company or not.
Force Field Analysis 20
Helps in implementing change
4
Makes it easy to share documents
3
Supports process automation
3
A cloud solution is available
2
Implementing a Content Management
System
Likely to face huge resistance
3
The cost is high
4
Difficult to measure the benefits
2
Lack of technical expertise
2
12 11
citoolkit.com
Example – Employing an Internal Over an External Consultant
Whether to employ an internal or an external consultants.
Force Field Analysis 21
Familiarity with the organization
5
Protecting privacy
3
Potential senior managers
1
The cost is significantly less
5
Employing Internal Consultants Over
External Ones
Not exposed to best practices
3
Difficult to recruit candidates
3
Likely to face size reductions
1
Difficult to accurately measure
the true costs and benefits
1
14 8
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How Force Field Analysis Enhances Decision-Making and Team Engagement

  • 1. CITOOLKIT Force Field Analysis How Force Field Analysis Enhances Decision-Making And Team Engagement
  • 2. citoolkit.com Definition A basic decision-making technique that is used to analyze the forces behind any decision. Force Field Analysis 2 Better decisions are normally made by weighing up the helping and hindering forces then deciding whether to go for or against the decision.
  • 3. citoolkit.com Definition Force Field Analysis 3 Decision makers can make more intelligent business decisions in a team-oriented manner
  • 4. citoolkit.com Applications Force field analysis is widely used in the fields of . . . Force Field Analysis 4 Project and process management Change management and organizational transformation Social and cultural sciences
  • 5. citoolkit.com Benefits Allows to better understand the benefits, costs and risks related to the decision, making it useful to explain the reasons behind making this or that decision. Force Field Analysis 5
  • 6. citoolkit.com Uses Can be used by change agents and leaders at any level to analyze the pros and cons of any organizational decision. Force Field Analysis 6
  • 7. citoolkit.com Uses Can be used when decision making is difficult or challenging, and you need a quick tool to make a go no-go decision. Force Field Analysis 7
  • 8. citoolkit.com Uses An example in which this technique can be used is deciding whether to install a new machinery in a production line or not. Force Field Analysis 8
  • 9. citoolkit.com Other Examples Force Field Analysis 9 Deciding whether to employ an in-house team or use outsourced professionals. Deciding whether to move ahead with a change proposal or not. Deciding whether to expand the business or keep it stable and profitable. Deciding whether to develop your own system inhouse or start using a commercial solution.
  • 10. citoolkit.com Forces Force field analysis looks at the forces that are either driving or blocking movement toward making a decision or change. Force Field Analysis 10 It’s important to identify as many factors as possible to make the best decision Force for Force for Force for Force against Force against Force against
  • 11. citoolkit.com Force Field Diagram It is often represented in the form of a diagram to make the exercise more visually engaging. Force Field Analysis 11 Forces for Forces against Proposed Decision Forces against Forces for Proposed Decision
  • 12. citoolkit.com Force Field Diagram You simply need to list all possible helping forces left to the line, list all possible hindering forces right to the line, assign scores according to the degree of influence each force has, then find out which side wins. Force Field Analysis 12 Forces for Forces against Proposed Decision Each force or argument is normally represented by an arrow
  • 13. citoolkit.com Force Field Diagram Note that the length or thickness of each arrow can indicate the weight of the force. Force Field Analysis 13 Forces for Forces against Proposed Decision
  • 14. citoolkit.com Constructing a Force Field Diagram Force Field Analysis 14 Gather the team and involve experts where appropriate • Describe the decision that needs to be made.
  • 15. citoolkit.com Constructing a Force Field Diagram Force Field Analysis 15 Write the decision in a box at the top middle of a flipchart paper or whiteboard • Draw a line from the box down the middle of the paper. DECISION
  • 16. citoolkit.com Constructing a Force Field Diagram Force Field Analysis 16 List all possible helping forces left to the line & list all possible hindering forces right to the line • Each argument or force could be shown in an arrow. DECISION
  • 17. citoolkit.com Constructing a Force Field Diagram Force Field Analysis 17 Allocate a numerical score to each force indicating its significance DECISION 5 1 3 2 2 4 • E.g., from 1 to 5.
  • 18. citoolkit.com Constructing a Force Field Diagram Force Field Analysis 18 Add up the scores of both lists to find out which force wins • Actions should be taken where forces are greater. DECISION 5 1 3 2 2 4 8 9
  • 19. citoolkit.com Questions to Help Identify the Forces Involved Force Field Analysis 19 What are the costs and benefits? What is the best and worst thing that could happen? How easy or difficult will it be to implement? How long it will take? What would happen if the decision was not made? What must we do to make it work?
  • 20. citoolkit.com Example – Implementing a Content Management System Whether to implement a content management system in a company or not. Force Field Analysis 20 Helps in implementing change 4 Makes it easy to share documents 3 Supports process automation 3 A cloud solution is available 2 Implementing a Content Management System Likely to face huge resistance 3 The cost is high 4 Difficult to measure the benefits 2 Lack of technical expertise 2 12 11
  • 21. citoolkit.com Example – Employing an Internal Over an External Consultant Whether to employ an internal or an external consultants. Force Field Analysis 21 Familiarity with the organization 5 Protecting privacy 3 Potential senior managers 1 The cost is significantly less 5 Employing Internal Consultants Over External Ones Not exposed to best practices 3 Difficult to recruit candidates 3 Likely to face size reductions 1 Difficult to accurately measure the true costs and benefits 1 14 8
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