E-business E-business module 1 university of Kerala

1. Capsule notes on E-business
B.com Semester -3
Module -1 E-business
1. E-business?
E-business, short for electronic business, refers to the conduct of business activities
using electronic means, particularly the internet. It involves the use of digital
technologies and communication tools to streamline and enhance various business
processes.
2. E-procurement
E-procurement, short for electronic procurement, is the process of using digital
technologies and the internet to manage, automate, and streamline the procurement
lifecycle within an organization. Procurement refers to the activities involved in
acquiring goods, services, or works from external sources.
3. E-tourism
It involves the application of digital tools and online platforms to support travel-
related activities, both for businesses in the tourism sector and for individual
travellers. E-tourism encompasses a wide range of online services, information
resources, and transactions related to travel and tourism.
4. E-retailing
E-retailing, short for electronic retailing, refers to the practice of selling goods and
services directly to consumers through online channels. It is a subset of e-commerce
and involves the use of digital platforms, websites, and electronic means to conduct
retail transactions.
5. E-marketing
E-marketing, short for electronic marketing, is the practice of promoting products or
services and building relationships with customers using digital channels,
technologies, and platforms. It is also commonly referred to as digital marketing. E-
marketing leverages the internet, online advertising, email marketing, social media,
search engines, and various other digital tools to reach and engage target audiences.
6. E-business model
An e-business model is a framework that outlines the structure and workings of an
electronic business (e-business), providing a blueprint for how the organization
generates revenue, delivers value, and sustains itself in the digital realm.
7. Store front model?
The term "storefront model" is often used in the context of e-commerce and refers to
the online representation of a business where customers can browse, view, and
purchase products or services.
8. Auction model
The auction model is a type of business or transaction model where goods or services
are sold to the highest bidder.
9. What is the portal model?
Portal models give the visitors the chance to find almost everything they are looking
for in one place.
10. Bartering model
The bartering model is a form of commerce where goods and services are exchanged
directly between parties without the use of money. In a bartering system, individuals
or businesses swap items or services that they possess for items or services they need,
creating a mutual benefit without involving currency.

2. Capsule notes on E-business
B.com Semester -3
Module -1 E-business
11. Elements of e-business solution
An e-business solution refers to a comprehensive set of tools, technologies, and
strategies designed to address specific business needs and challenges in the online or
digital environment. The elements of an e-business solution may vary depending on
the nature of the business, industry, and objectives, but some common components
include:
• CRM
• ERP
• SCM
• Knowledge management
• E-markets
12. E-CRM
E-CRM stands for Electronic Customer Relationship Management, and it refers to the
use of digital technologies, particularly the internet, to manage and improve
relationships with customers. E-CRM involves the integration of customer-centric
strategies, processes, and technologies to understand, attract, retain, and enhance
customer interactions in an online environment.
13. E-ERP
"E-ERP" generally refers to "Electronic Enterprise Resource Planning." Enterprise
Resource Planning (ERP) is a comprehensive software system that integrates and
manages core business processes and functions within an organization.
14. E-SCM
"E-SCM" stands for Electronic Supply Chain Management. It refers to the use of
electronic technologies, particularly internet-based solutions, to enhance and optimize
various aspects of supply chain management.
15. E-commerce
E-commerce, short for electronic commerce, refers to the buying and selling of goods
and services over the internet. It involves online transactions between businesses and
consumers (B2C), between businesses (B2B), or between consumers (C2C).
16. E-commerce model
An e-commerce model refers to the framework or structure that an online business
adopts for buying and selling goods and services over the internet. There are various
e-commerce models, each with its own characteristics, target audience, and revenue
generation strategies.
Here are some common e-commerce models:
• Business-to-Consumer (B2C) Model: In a B2C e-commerce model, businesses sell
products or services directly to individual consumers.
• Business-to-Business (B2B) Model: B2B e-commerce involves transactions between
businesses, where one business sells products or services to another business.
• Consumer-to-Consumer (C2C) Model:C2C e-commerce involves transactions
between individual consumers, where one consumer sells directly to another.
• Consumer-to-Business (C2B) Model: In C2B e-commerce, individual consumers
offer products or services, and businesses bid on or purchase them.

3. Capsule notes on E-business
B.com Semester -3
Module -1 E-business
• Customer to government G2C:C2G eCommerce (Consumer to Government) is an
emerging eCommerce model whose primary goal is to make it easier for people to use
online services from government agencies.
17. E-auction
E-auction, short for electronic auction, refers to the process of buying and selling
goods or services through online platforms that facilitate competitive bidding. In an e-
auction, participants place bids electronically using the internet, and the item or
service is awarded to the highest bidder when the auction period concludes.
18. English auction
An English auction is a type of auction where participants openly compete by placing
increasingly higher bids, and the item or service is awarded to the highest bidder
when the auction ends. It is the most common form of auction
19. Various types of e-auction
There are several types of e-auctions, each with its own set of rules and
characteristics. The choice of a specific e-auction type often depends on the nature of
the items being auctioned, the goals of the sellers, and the preferences of the buyers.
Here are various types of e-auctions:
• English Auction: Participants openly bid against each other, and the auctioneer
or platform announces increasing bids until no higher bid is placed within a set
timeframe.
• Dutch Auction: The auctioneer starts with a high asking price, which is
gradually lowered until a participant accepts the current price, winning the
item.
• Sealed-Bid Auction: Participants submit concealed bids, and the highest
bidder wins. Bids are not disclosed to other participants during the auction.
• Reverse Auction: Buyers post their requirements, and sellers compete to offer
the lowest bid. The buyer typically selects the seller with the lowest bid.
• First-Price Sealed-Bid Auction: Participants submit sealed bids, and the
highest bidder pays the amount they bid.
• Vickrey Auction (Second-Price Sealed-Bid Auction): Participants submit
sealed bids, and the highest bidder wins but pays the second-highest bid
amount.
• Group Buying (or Groupon) Auction: Buyers come together as a group to
make a bulk purchase, often at a discounted price. The deal becomes valid if a
minimum number of buyers commit to the purchase