Digital Customer Service

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Conferencia sobre tendencias en Digital Customer Service, de Manuel Serrano Ortega, Gerente de Transformación Digital de Accenture.

Technology

DIGITAL
CUSTOMER
SERVICE
TENDENCIAS
201X
ManuelSerrano Ortega
Gerente de Transformación Digital
manuel.serrano@accenture.com
@manoloserrano

Digital
Contact Center
revolution
start here

Copyright © 2015 AccentureInteractive & FJORD. Todoslos derechosreservados. Confidencial.
16
DIGITAL
CUSTOMER SERVICE
VALUE
Customer
Experience
Cost
Effective

THANK
YOU!
ManuelSerrano Ortega
Gerente de Transformación Digital
manuel.serrano@accenture.com
@manoloserrano

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