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Consumer Rights and
Responsibilities
Consumer and Career Education
Know your consumer rights: The
Learning Seed
Learning Targets
 Define the Consumer and the goods and
services they purchase.
 Identify the rights afford to consumers under
law
 Understand the responsibilities consumers must
exercise to help enforce their rights
 Identify many of the federal governmental
departments & agencies that help protect
consumers
 Discuss some of the newly proposed consumer
protections that are before lawmakers today
Consumer Rights
 The right to….
 Safety
 Information
 Choice
 Be Heard
 Redress
 Education
 A Healthy Environment
 Have Basic Needs Met
 But what do they all mean….?
Safety
 Right
 Protection from products and services that are
hazardous to their health.
 Responsibility:
 Use the product safely, following all safety
instructions and remaining alert for future
warnings.
Information
 Right
 Have provided for them information that
ensures all product statements are accurate
and truthful.
 Responsibility:
 Analyze and use information about products
wisely.
Choice
 Right
 A wide selection of goods and services at a
fair price
 Responsibility:
 Choose Carefully
Be Heard
 Right
 A voice in the creation of laws and the
development of good and services
 Responsibility:
 Express concern to those who can help
Redress
 Right
 Request money or other benefits as fair
compensation for a company’s mistake
 Responsibility:
 Make an effort to seek compensation for a
wrong
A Healthy Environment
 Right
 Live and work in an environment that does
not damage their health
 Responsibility:
 Make choices that minimize the environmental
impact of your purchase on others.
Have Basic Needs Met
 Right
 Fundamental right to access food, water, and
shelter
 Responsibility:
 Consume sustainable so as not to prevent
others form meetings their own needs.

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Consumer Rights and Responsibilities.ppt

  • 1. Consumer Rights and Responsibilities Consumer and Career Education Know your consumer rights: The Learning Seed
  • 2. Learning Targets  Define the Consumer and the goods and services they purchase.  Identify the rights afford to consumers under law  Understand the responsibilities consumers must exercise to help enforce their rights  Identify many of the federal governmental departments & agencies that help protect consumers  Discuss some of the newly proposed consumer protections that are before lawmakers today
  • 3. Consumer Rights  The right to….  Safety  Information  Choice  Be Heard  Redress  Education  A Healthy Environment  Have Basic Needs Met  But what do they all mean….?
  • 4. Safety  Right  Protection from products and services that are hazardous to their health.  Responsibility:  Use the product safely, following all safety instructions and remaining alert for future warnings.
  • 5. Information  Right  Have provided for them information that ensures all product statements are accurate and truthful.  Responsibility:  Analyze and use information about products wisely.
  • 6. Choice  Right  A wide selection of goods and services at a fair price  Responsibility:  Choose Carefully
  • 7. Be Heard  Right  A voice in the creation of laws and the development of good and services  Responsibility:  Express concern to those who can help
  • 8. Redress  Right  Request money or other benefits as fair compensation for a company’s mistake  Responsibility:  Make an effort to seek compensation for a wrong
  • 9. A Healthy Environment  Right  Live and work in an environment that does not damage their health  Responsibility:  Make choices that minimize the environmental impact of your purchase on others.
  • 10. Have Basic Needs Met  Right  Fundamental right to access food, water, and shelter  Responsibility:  Consume sustainable so as not to prevent others form meetings their own needs.