1654506102_lssgb_project2_hospitalposcollections_problem.pdf

1. Six Sigma Project Presentation
Project Title: Green Belt (Name):

2. Page 2
Six Sigma DMAIC Methodology
Define
Identify Project CTQs Y to X drill down. Project CTQs
Develop Team Charter Approved Charter
Overview Map High Level Process Map, SIPOC
Measure
Select CTQ Characteristics Y Project Y
Define Performance Standards Y Customer, Performance Standard for Project Y
Measurement System Analysis Y Attribute R&R, Capability Indices Approved Measurement System
Identify X’s Detailed Mapping, Fishbone Process Capability for Project Y
Pareto, FDM Prioritized List of all Xs
Analyze
Establish Process Capability Y
Define Performance Objectives Y Benchmarking, Brainstorming Improvement Goal for Project Y
Identify Vital X’s X Graphical Analysis, FMEA List of Vital Few Xs
Hypothesis Tests, Regression
Improve
Screen Potential Causes X Brainstorming,
Discover Variable Relationships X Regression, Proposed Solution
Establish Operating Tolerances Y, X Simulation, Pilot Piloted Solution
Control
MSA for X Y, X Test/Retest, Attribute R&R Verified Measurement System on
Xs in Actual Application
Process Capability Y, X Capability Indices Process Capability Y, X
Implement Process Control X Control Charts, Sustained Solution,
Mistake Proof, FMEA Documentation
Step Description Focus Tools Deliverables

3. Page 3
Contents
 Define Phase - Business Case.
 Define Phase - Team Structure.
 Define Phase - Key elements of the charter.
 Define Phase - COPIS and process overview flow.
 Measure Phase – Measurement system assessment.
 Measure Phase - Current Performance and Target Performance.
 Measure Phase - Identification of X’s - Tools used and key findings.
 Measure Phase - Identified X’s and prioritized list.
 Analyze Phase - Tools used and key findings.
 Analyze Phase - List of Vital X’s
 Improve Phase - Tools used and key results.
 Control Phase - Tools used to ensure sustenance of improvements..

4. Page 4
Project: Charter - Business Case
Planned Start Date: Planned Closure :
Business Case (Compelling Reasons for doing the project)
What if we don’t do this project?
Explain what are the consequences/ losses if this project is not done.
What if we do this project?
Explain the benefits.
Why this project and why not some other?
Explain why this project is more appropriate than others.

5. Page 5
Team, Mentor, Customers, Stakeholders & Sponsors:
Sponsor (s):
Champion (s):
Team Leader (Green Belt):
Team Members :
Team Members – Others (Extended Team):
Customer (s):
Stake Holder (s):
Project: Charter - Team

6. Page 6
Problem Statement: Objective Statement:
AS IS (Current Status): TO BE (Desired Status):
“IN” Scope “Out of” Scope
Project: Charter – Problem, Objective, SCOPE

7. Page 7
Big Y: (Organization Strategic Intent) –
Small Y (Division or Function Key Result Area):
Present Cost of Operations
• Prevention:
• Appraisal:
• Failure:
• Opportunity:
• Cash Flow:
• Productivity
Future Cost of Operations:
• Prevention:
• Appraisal:
• Failure:
• Opportunity:
• Cash flow
• Productivity
Investments (Annualized)
• Training:
• Software:
• Time of Resources:
• Others:
Projected Savings:
Project: Charter – ROI

8. Page 8
Approver Role Name Date Approval
Champion/Sponsor
Mentor (MBB/BB if any)
Review Sign Offs
Review of Phase Date Mentor Sponsor Champion .
• Define:
• Measure:
• Analyze:
• Improve/Design
• Control/Verify
• Closure
Project: Charter – Reviews and Approvals

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Process Overview – Flow
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10. Page 10
Methodology Used for Estimating Financial Benefits
Explain here what methodology is used to calculate financial benefits. In
case benefits are intangible, explain why it still makes sense to go ahead
with the project.

11. Page 11
Measure Phase - Measurement System Analysis (How did you verify
data reliability?)

12. Page 12
CTQ Definitions
CTQ :
Specification Limits :
Unit :
Opportunities for Error Per Unit :
Defect :
USL :
LSL :
Present Performance (Underlined Items applicable only For Continuous Data)
Mean :
Median :
Std. Deviation :
DPU : DPMO :
Sigma Level (Z) :
Target Performance (Underlined Items applicable only For Continuous Data)
Mean :
Median :
Std. Deviation :
DPU : DPMO :
Sigma Level (Z) :
Measure Phase - Current performance and target performance

13. Page 13
Measure Phase – Current performance and target performance
If you have used measures other than sigma level, mention here.

14. Page 14
Measure Phase – Identification and prioritization of X’s - Summary
along with techniques used (use multiple slides as required)

15. Page 15
Measure Phase Key findings (Identified X’s and the prioritized list)

16. Page 16
Analyze Phase – Summary along with techniques used (use
multiple slides as required)

17. Page 17
Analyze Phase – Key Findings (List of Vital X’s)

18. Page 18
Improve Phase – Summary along with techniques used (use
multiple slides as required)

19. Page 19
Improve Phase – Key Results

20. Page 20
Control Phase – Summary along with techniques used (use
multiple slides as required)

21. Page 21
Control Phase –
How did you verify/ensure sustenance of improvements?