Even before the COVID-19 pandemic, Mexico was already positioned as one of the countries with the most cases of burnout since at least 75% of its workers suffered from this syndrome. Due to this situation, Alba Clinic was born, a mental health initiative for companies that provides their workers unlimited, voluntary, and free remote psychological therapy sessions. Nimbo has helped digitize all processes: patients can access the therapists' online agenda and reserve the date that best suits them. On the other hand, the therapist is notified of the appointment created and can keep track of it and record it in the electronic clinical record. The combination of the electronic clinical record, the intuitive agenda capable of organizing multiple specialist schedules, the ability to make video calls with high-definition audio and video, and the ease of reporting make Anytime the best ally for digital clinics.

1. Even before the COVID-19 pandemic, Mexico was
already positioned as one of the countries with the
most burnout in the population since at least 75% of its
workers had this syndrome. In addition, a 2021 study
made by Buk indicated that in the nation, 3.6 million
adults suffered from depression, classifying one
percent as a severe case.
With this scenario and during the last phase of the
health contingency, Alba Clinic was born: a mental
health initiative for companies, offering their workers
the service of unlimited, voluntary, and free remote
psychological therapy sessions.
Alba Clinic plays a multipurpose role: it makes visible the
topic of mental health care to multiple audiences; by
having professional psychologists not related to the
organizations, sessions are carried out in a neutral,
judgment-free, safe, and confidential environment; it
contributes to a good work-life balance; and finally, it
benefits a positive work environment, an increase in
productivity and the retention of talent.
Alba Clinic and how it expands
mental health services to
companies with Anytime
A L B A C L I N I C
SUCCESS STORY
2023
CONTACT SALES@ECARESOFT.COM WEBSITE WWW.ANYTIME.CLINIC
2
Years Using
Anytime
504 Patients
Treated
2,135 Medical
Consultations Made
Anytime as an appointment
organization tool
As an entirely digital business, Alba Clinic must
have a neat organization in the schedules, for each
therapist and their patients, which is why they have
found in Anytime the best solution for this virtual
appointment process.
Anytime has helped to digitize all procedures:
The patient can access the therapist's
online agenda and book the available slot
that suits the best.
They receive an email with the details
to connect.
When it's time, they easily join
the consultation.
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2. "Alba Clinic was born as a digital initiative, and
Anytime has helped us keep operations
on-point. The platform allows you to know the
status of all appointments, look at the
therapists' availability, and summarize the
information in easy-to-read reports."
MERE SAINZ DIRECTOR OF ALBA CLINIC
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MERE SAINZ DIRECTOR OF ALBA CLINIC
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On the other hand, the therapist is notified when an
appointment is created and can keep the follow-up in
the electronic clinical record. If questions or notes
appear after consultation, both parties can
communicate via Anytime chat.
From an administrative and reporting side, a summary
with the number of attended or canceled appointments
is shared with the contracting company as a follow-up
on the service, reserving all the time for patient
identification and more sensitive data.
Currently, Alba Clinic offers services to companies of all
types in Mexico, from restaurant chains such as Grupo
500 Noches to important pharmacy corporations such
as Farmacias del Ahorro or even law firms.
The combination of the electronic clinical record, the
intuitive agenda capable of organizing multiple
specialist schedules, the ability to make video calls with
high-definition audio and video, and the ease of
reporting make Anytime the best software for
digital clinics.
CONTACT SALES@ECARESOFT.COM WEBSITE WWW.ANYTIME.CLINIC
A L B A C L I N I C