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CITOOLKIT
Relationship Map
A Comprehensive Guide to Relationship Mapping
citoolkit.com
Introduction
In a world full of connections
and interactions, understanding
the relationships between things
is important.
Relationship Map 2
citoolkit.com
Relationship Map
A helpful tool for understanding the
connections within personal, professional,
and systemic components.
It makes it easy to understand how
individual elements relate to each
other within any given context.
Relationship Map 3
citoolkit.com
Applications
Relationship maps can be adapted to meet the needs of various fields and
contexts including . . .
Relationship Map 4
Organizational
Personal Professional Social Systemic
citoolkit.com
Example - Mapping Your Network of Professional Connections
Creating a visual relationship map of your
professional connections can be useful as
it helps in a better understanding of your
professional network.
This visual map can later be used to
identify potential collaboration
opportunities within your professional
community and enables you to build a
strong support system.
Relationship Map 5
citoolkit.com
Uses
Relationship maps have many uses, especially in situations that don’t align
into traditional hierarchical structures.
Relationship Map 6
Relationship maps can also be used in decision making, creative thinking and
process management.
Project Management
Mapping relationships
between activities,
team members,
and stakeholders.
Problem-Solving
Mapping
relationships
between factors to
identify the most
significant ones.
citoolkit.com
Benefits
Relationship Map 7
Encourages multidirectional
exploration and allow the visualization
of complex relationships.
Enhances relationships and team
dynamics, contributing to improved
morale and productivity.
Offers a holistic view of the situation
and helps in understanding the
logical connections between ideas,
factors, or issues.
Helps in understanding
communication patterns and
promote collaboration among
individuals and teams.
citoolkit.com
Types
The family of relationship maps includes various diagram types . . .
A
B C
BC
AC
AB
ABC
Relationship Map 8
citoolkit.com
Venn Diagram
Illustrates the logical relationships between sets. It uses closed curves or circles to
represent the range of sets.
Relationship Map 9
The diagram indicates
the countries that are
within the Greater
Middle East as part of a
paper published by the
Carnegie Endowment
for International Peace
Middle East
Africa
Europe Asia
citoolkit.com
System Map
Displays the relationships within an organization or system. It illustrates how the
elements interact to achieve a specific objective.
Relationship Map 10
Admin
staff
Students
Faculty
members
ABC University
Accreditation
body
Alumni
Families
Employers &
community
How a
university
system works
in general
citoolkit.com
Concept Map
Shows how ideas relate to each other around a central concept. It helps in organizing
thoughts and simplifying complex information.
Relationship Map 11
Hand and
Foot
Body
Head and
face
Others
Types of PPEs
for the facility
Safety gloves
Safety shoes
Coveralls and aprons
High-visibility clothing
Reflective vests
Hard Hats
Safety glasses & goggles
Face shields
Earplugs and earmuffs
Safety harnesses
Respirators
Skin creams
citoolkit.com
Mind Map
Organizing ideas and thoughts around a topic or problem. Mind maps reflect the way
human think and organize information.
Relationship Map 12
Activities
Engage
in regular
physical activity
Enjoy
Nature
Plants and
natural decor
Relaxing
Space
Soft
lighting
Comfortable
seating
Positive
atmosphere
Favourite
colours
Decoration
Clean and
organized space
Improving
mood and
boosting
morale
Connect with
loved ones
citoolkit.com
Tree Diagram
Illustrates hierarchical relationships among different elements. Examples of its
applications include organizational charts, work breakdown structures, fishbone
diagrams, fault tree diagrams and decision trees.
Relationship Map 13
Satisfied
customer
Pleasant
surrounding
Good
food
Good
service Professional waiters
Quality ingredients
Promote attention
Good table presentation
Pleasing decor
Good recipe
citoolkit.com
Interrelationship Diagram
Displays the cause-and-effect relationships involved in a process or problem. It is one
of the seven management and planning tools.
Relationship Map 14
Incorrect order
Late delivery
Understaffing
Poor communication
between kitchen staff &
room service team
Repeated
complaints
Staff training
citoolkit.com
Flowchart or Process Map
Illustrates the sequential and logical relationships among the different steps in a
process within the context of process analysis.
Relationship Map 15
Add sugar?
NO
YES
Start
Boil water Add tea Add sugar
End
Stir drink
Additional
information can
be added to
each step such
responsibilities
and time.
citoolkit.com
Dependency Map
Displays the connections between activities in a project or process. It helps in the
identification and prevention of bottlenecks and delays.
Relationship Map 16
G
E
F I
H
A C
B
D
Additional
information can
be added to each
activity such as
durations &
resources
citoolkit.com
IT Industry
Several relationship maps are used to visually represent and understand
complex IT connections and structures.
Relationship Map 17
These visuals support IT professionals in system design, optimization, troubleshooting, and
overall IT management.
IT workflow diagrams
Network Diagrams
Cloud infrastructure mapping Security infrastructure mapping
System architecture diagrams Database relationship diagrams
citoolkit.com
Team and Collaborative Environments
Relationship maps help in understanding communication patterns and
promote more collaborative interactions among teams and team members.
Relationship Map 18
Collaboration Maps
Visually represent the
connections within an
organization and across
different departments or
projects.
Team Relationship Maps
Focus on team
interactions in
order to enhance
communication
and collaboration.
Additionally, customer relationship maps help visualizing interactions with customers to
meet their needs.
citoolkit.com
Example - Examine Indirect Influence Patterns within a Team
Demir
Sara
Amira
Sami
Zakaria
Chadi
Peter
Ali
Adam
Relationship Map 19
citoolkit.com
In Personal Life
Relationship maps provide visual ways to understand and strengthen
connections with family and friends.
Relationship Map 20
For example, you may use your social
network map to analyze your relationships
and identify where to ask for guidance or
seek support.
citoolkit.com
Relationship Map Exercise
Typically, the exercise of relationship mapping follows an idea generation or
data collection activity.
Relationship Map 21
Collect or Generate Connect
citoolkit.com
Relationship Map Components
These maps mainly use nodes and lines to represent the connections
between elements.
Relationship Map 22
Each node can be linked with one or more
nodes to indicate a direct relationship.
The lines can indicate various types of
relationships and can be in any direction.
Line thickness can be adjusted to indicate the
strength of the relationship.
Node
Line
© Copyright Citoolkit.com. All Rights Reserved.
CITOOLKIT
Made with by
The Continuous Improvement Toolkit
www.citoolkit.com

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A Comprehensive Guide To Relationship Mapping

  • 1. CITOOLKIT Relationship Map A Comprehensive Guide to Relationship Mapping
  • 2. citoolkit.com Introduction In a world full of connections and interactions, understanding the relationships between things is important. Relationship Map 2
  • 3. citoolkit.com Relationship Map A helpful tool for understanding the connections within personal, professional, and systemic components. It makes it easy to understand how individual elements relate to each other within any given context. Relationship Map 3
  • 4. citoolkit.com Applications Relationship maps can be adapted to meet the needs of various fields and contexts including . . . Relationship Map 4 Organizational Personal Professional Social Systemic
  • 5. citoolkit.com Example - Mapping Your Network of Professional Connections Creating a visual relationship map of your professional connections can be useful as it helps in a better understanding of your professional network. This visual map can later be used to identify potential collaboration opportunities within your professional community and enables you to build a strong support system. Relationship Map 5
  • 6. citoolkit.com Uses Relationship maps have many uses, especially in situations that don’t align into traditional hierarchical structures. Relationship Map 6 Relationship maps can also be used in decision making, creative thinking and process management. Project Management Mapping relationships between activities, team members, and stakeholders. Problem-Solving Mapping relationships between factors to identify the most significant ones.
  • 7. citoolkit.com Benefits Relationship Map 7 Encourages multidirectional exploration and allow the visualization of complex relationships. Enhances relationships and team dynamics, contributing to improved morale and productivity. Offers a holistic view of the situation and helps in understanding the logical connections between ideas, factors, or issues. Helps in understanding communication patterns and promote collaboration among individuals and teams.
  • 8. citoolkit.com Types The family of relationship maps includes various diagram types . . . A B C BC AC AB ABC Relationship Map 8
  • 9. citoolkit.com Venn Diagram Illustrates the logical relationships between sets. It uses closed curves or circles to represent the range of sets. Relationship Map 9 The diagram indicates the countries that are within the Greater Middle East as part of a paper published by the Carnegie Endowment for International Peace Middle East Africa Europe Asia
  • 10. citoolkit.com System Map Displays the relationships within an organization or system. It illustrates how the elements interact to achieve a specific objective. Relationship Map 10 Admin staff Students Faculty members ABC University Accreditation body Alumni Families Employers & community How a university system works in general
  • 11. citoolkit.com Concept Map Shows how ideas relate to each other around a central concept. It helps in organizing thoughts and simplifying complex information. Relationship Map 11 Hand and Foot Body Head and face Others Types of PPEs for the facility Safety gloves Safety shoes Coveralls and aprons High-visibility clothing Reflective vests Hard Hats Safety glasses & goggles Face shields Earplugs and earmuffs Safety harnesses Respirators Skin creams
  • 12. citoolkit.com Mind Map Organizing ideas and thoughts around a topic or problem. Mind maps reflect the way human think and organize information. Relationship Map 12 Activities Engage in regular physical activity Enjoy Nature Plants and natural decor Relaxing Space Soft lighting Comfortable seating Positive atmosphere Favourite colours Decoration Clean and organized space Improving mood and boosting morale Connect with loved ones
  • 13. citoolkit.com Tree Diagram Illustrates hierarchical relationships among different elements. Examples of its applications include organizational charts, work breakdown structures, fishbone diagrams, fault tree diagrams and decision trees. Relationship Map 13 Satisfied customer Pleasant surrounding Good food Good service Professional waiters Quality ingredients Promote attention Good table presentation Pleasing decor Good recipe
  • 14. citoolkit.com Interrelationship Diagram Displays the cause-and-effect relationships involved in a process or problem. It is one of the seven management and planning tools. Relationship Map 14 Incorrect order Late delivery Understaffing Poor communication between kitchen staff & room service team Repeated complaints Staff training
  • 15. citoolkit.com Flowchart or Process Map Illustrates the sequential and logical relationships among the different steps in a process within the context of process analysis. Relationship Map 15 Add sugar? NO YES Start Boil water Add tea Add sugar End Stir drink Additional information can be added to each step such responsibilities and time.
  • 16. citoolkit.com Dependency Map Displays the connections between activities in a project or process. It helps in the identification and prevention of bottlenecks and delays. Relationship Map 16 G E F I H A C B D Additional information can be added to each activity such as durations & resources
  • 17. citoolkit.com IT Industry Several relationship maps are used to visually represent and understand complex IT connections and structures. Relationship Map 17 These visuals support IT professionals in system design, optimization, troubleshooting, and overall IT management. IT workflow diagrams Network Diagrams Cloud infrastructure mapping Security infrastructure mapping System architecture diagrams Database relationship diagrams
  • 18. citoolkit.com Team and Collaborative Environments Relationship maps help in understanding communication patterns and promote more collaborative interactions among teams and team members. Relationship Map 18 Collaboration Maps Visually represent the connections within an organization and across different departments or projects. Team Relationship Maps Focus on team interactions in order to enhance communication and collaboration. Additionally, customer relationship maps help visualizing interactions with customers to meet their needs.
  • 19. citoolkit.com Example - Examine Indirect Influence Patterns within a Team Demir Sara Amira Sami Zakaria Chadi Peter Ali Adam Relationship Map 19
  • 20. citoolkit.com In Personal Life Relationship maps provide visual ways to understand and strengthen connections with family and friends. Relationship Map 20 For example, you may use your social network map to analyze your relationships and identify where to ask for guidance or seek support.
  • 21. citoolkit.com Relationship Map Exercise Typically, the exercise of relationship mapping follows an idea generation or data collection activity. Relationship Map 21 Collect or Generate Connect
  • 22. citoolkit.com Relationship Map Components These maps mainly use nodes and lines to represent the connections between elements. Relationship Map 22 Each node can be linked with one or more nodes to indicate a direct relationship. The lines can indicate various types of relationships and can be in any direction. Line thickness can be adjusted to indicate the strength of the relationship. Node Line
  • 23. © Copyright Citoolkit.com. All Rights Reserved. CITOOLKIT Made with by The Continuous Improvement Toolkit www.citoolkit.com