Whether you drive a domestic minivan, European sportscar or Asian sedan, there is a highly skilled and experienced professional at Star Auto Authority who specializes in your make and model. That\'s why we\'re your vehicle service experts. This Powerpoint presentation will introduce you to our team, as well as our host of customer convenience amenities.

3. Vehicle pick up and delivery
•
Shuttle rides to and from
•
your home and office
Loaner cars – Guaranteed
•
availability & 24/7 access
lient Conveniences
C

4. Vehicle pick up and delivery
•
Shuttle rides to and from
•
your home and office
Loaner cars – Guaranteed
•
availability & 24/7 access
lient Conveniences
C

5. After-hours vehicle pick up
•
and drop off
24/7 roadside assistance,
•
including towing
Quiet customer lounges with
•
wi-fi and computer workstations.
lient Conveniences
C

6. Hand car wash and vacuum
•
after every service
Fresh Starbucks and cookies
•
• AutoScheduling—Due for an
oil change? We’ll schedule
an appointment automatically.
lient Conveniences
C

7. • Our Blog
• Twitter
• Facebook
• LinkedIn
Find direct links at:
www.starautoauthority.com
lient Conveniences
C

9. Customer Rewards Program
• Earn dollars for future services
with every visit!
• Give us your email address.
• Then sit back, relax and wait for
your rewards to hit your In Box.
client perks

10. Customer Rewards Program
• Earn $15 every time you invest
$1,000 in vehicle services
• Earn $25, $50 and $100 when
your total investment reaches
$2,500, $5,000 and $10,000.
client perks

11. Exclusive 3-year/36,000 mile repair warranty
You’re protected nationwide
for workmanship and parts.
Our warranty is unmatched
in guaranteeing your
satisfaction.
client perks

13. Whether you drive a domestic
minivan, European sports car
or Asian sedan, we have a
highly skilled and experienced
professional at Star Auto
Authority who specializes in your make
and model.

14. YOUR VEHICLE SERVICE EXPERTS
Bob Giers
ASE-Certified Master Technician
24 Years Experience
Automotive Industry Since 1984
Additional Certifications: L1 Advanced
Engine Performance, X1 Exhaust Systems,
ASE-Certified Parts Specialist and ASE-
Certified Service Consultant

18. YOUR VEHICLE SERVICE EXPERTS
Mike Hart
ASE-Certified Master Technician
30 Years Experience
Automotive Industry Since 1978
Additional Certifications: L1 Advanced
Engine Performance

20. YOUR VEHICLE SERVICE EXPERTS
Bill Wilczynski
ASE-Certified Master Technician
15 Years Experience
Automotive Industry Since 1993
Additional Certifications: L1 Advanced
Engine Performance, X1 Exhaust Systems,
IM-240 Certified (Emissions) and Mac
certification

24. YOUR VEHICLE SERVICE EXPERTS
Bryan Strischek
ASE-Certified Master Technician
20 Years Experience
Automotive Industry Since 1988
Additional Certifications: L1 Advanced
Engine Performance

25. YOUR VEHICLE SERVICE EXPERTS
Antonio Alvarez Garcia
Automotive Detailing Specialist
20 Years Experience
Automotive Industry Since 1988

26. YOUR VEHICLE SERVICE EXPERTS
Victorico Flores Pacheco
Automotive Detailing Specialist
4 Years Experience
Automotive Industry Since 2004

27. YOUR VEHICLE SERVICE EXPERTS
James Even
Service Manager
10 Years Experience
Automotive Industry Since 1998
Certifications: ASE-Certified Master
Technician, ASE-Certified Service
Consultant, L1 Advanced Engine
Performance, X1 Exhaust Systems,
IM-240 Certified (Emissions)

28. YOUR VEHICLE SERVICE EXPERTS
Jack Shields
Production & Parts Manager
20 Years Experience
Automotive Industry Since 1988
Certifications: ASE-Certified Service
Consultant and ASE-Certified Parts
Manager

29. YOUR VEHICLE SERVICE EXPERTS
Mike Starovich
President & CEO
30 Years Experience
Automotive Industry Since 1978
Certifications: ASE-Certified Service
Consultant

31. Our Services
Our detailing department delivers
everything but that new car scent.
• Dent or ding? We can make it
disappear!
• Tear in your leather or fabric seat?
Let us mend it.

32. Our Services
Our detailing department delivers
everything but that new car scent.
• Paint chip? We can repair it.
• Chipped or cracked
windshield? We can help.

33. Our Services
With sweltering summers and
wicked winters, these may be
the two most important car
amenities in Chicagoland. Call
on us when your A/C or heating
performance drops below normal.

34. Our Services
Are you frustrated by squeaks,
squeals or grinding noises?
Perhaps your ABS warning light
is showing on your dash. In
either case, we'll determine the
cause and then advise you of the
solution.

35. Our Services
If you're changing fuses faster
than socks or replacing brake
light bulbs to no avail, call on
our experts to put an end to
your electrical gremlins.

36. Our Services
Given a failing grade at the emissions
test station? Trust our 100% passing
rate with the Illinois EPA to get your
vehicle back on the road with an A+.

37. Our Services
When coolant pools beneath
your vehicle and the
temperature gauge nears the
red zone, it’s time for help. From
thermostats to complex head
gasket failures, we’ll keep your
engine running well.

38. Our Services
If your amber Check Engine Light
makes regular dashboard
appearances, turn to our ASE-certified Master
Technicians to make your engine purr like new again.
No performance problem is too challenging for us.

39. Our Services
Does your car sound like a lawn
mower? Unless you’ve paid extra for
that guttural growl, we can help.

40. Our Services
We adhere to the manufacturer’s
maintenance schedule for your
vehicle, including ignition
tune-ups, timing belts, coolant
and transmission fluid flushes.

41. Our Services
When it comes to front and
side airbags, anti-lock brakes
and traction control, trust only
our qualified technicians with
your service needs. We have the latest diagnostic
tools, and all of our technicians complete at least
40 hours of advanced training per year.

42. Our Services
If your car requires a jump,
cranks slowly, or simply won't
start, let us track down the
culprit in your starting and
charging system.

43. Our Services
Do you cringe every time
you hit a pothole, unhappily
anticipating the jolt to your
car? When your shocks and struts are past their prime,
we can help your vehicle ride like new again. We can
also eliminate clanks, clunks, rattles and steering
wheel shudders.

44. Our Services
With our competitive
pricing on all brands of
tires, there’s no need for a
―tire store.‖ We can even
help with those pesky quot;Low
Tire Pressurequot; warning lights.

45. Our Services
Whether you need a simple
fluid flush or diagnosis for a
car that won't shift into third
gear, count on us to get
you rolling again.

46. 600 Lakeview Parkway
Vernon Hills, IL 60061
P: 847 816 0011
jim@starautoauthority.com
www.starautoauthority.com
blog: www.myautoauthority.com