Organising 120 musicians is no easy job, especially when liaising with international promoters, venues and sponsors. This task was made even more difficult for the London Symphony Orchestra due to poor global connectivity and slow customer service. Truphone provided a better solution for the LSO, with global coverage and significant cost savings.
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1. London Symphony Orchestra
The LSO is the oldest of
London’s orchestras.
Regularly touring around
the world, and with
residences in London,
Paris, New York and Tokyo,
it’s essential musicians stay
connected wherever they are.
2. Jeremy Garside,
Head of Technology,
LSO
The Business Challenge
Organising 120 musicians is no
easy job, especially when managing
international promoters, venues and
sponsors too. That’s why the LSO
needed a simpler way to manage
international relationships.
“It’s not necessarily
about cash savings –
it’s about being able
to use the kit in a way
that makes sense.”
3. The Truphone Solution
Truphone’s global coverage and
tailored plans help the LSO touring
team feel at home wherever they
are. Calls are clearer and, because
cost is no longer a barrier, the team
can talk for longer.
LSO now makes more
international calls than
before - proof that calling
is easier with Truphone.
4. Global presence
Multiple international
numbers on one
SIM makes it much
easier for the LSO
touring team to keep
in touch, resulting in
better relationships.
Global service
The LSO tours all
over the world.
Truphone’s global
coverage keeps the
team seamlessly
connected in over
200 countries, so
they never miss a call.
Global support
The LSO appreciates
Truphone’s personal,
24/7 global support.
Consistently friendly
teams always resolve
their issues quickly.
Truphone Benefits
5. Jeremy Garside,
Head of Technology,
London Symphony Orchestra
“Truphone is looking at the
issue of internationalisation
and has a specific set of
technologies that are
targeted for it.”