Just as each collection is unique, your digitization and preservation plans should reflect the
strengths and values of your organization. In this session, we’ll discuss how to be sure you are designing a project that can be achieved within the structure of the Digitizing Hidden Collections program for the CLIR and
sustained into the future. We’ll offer guidance on the technical specifications reviewers look for in the most competitive applications and explain some industry-standards concerning long-term digital preservation and sustainability.
2. ○ Click ‘CC Live Transcript ’ to turn
on captions
○ All attendees are muted
○ Default chat to “Everyone”
○ Submit questions in chat
○ Recording in progress
Our Webinar Platform
2
3. 3
Ais
Cahuilla
Lǝnape Haki-nk (Lenni-Lenape)
Nacotchtank (Anacostan)
𐓏𐓏𐓏𐓏𐓏𐓏 𐓏𐓏𐓏𐓏 𐓏𐓏𐓏𐓏 𐓏𐓏^𐓏𐓏^ (Osage)
Payómkawichum (Luiseño)
Piscataway
Seminole
Serrano
Shawandasse Tula (Shawanwaki/Shawnee)
Taino
Timucua
Tongva
Visit Native-Land.ca to learn about Indigenous lands
where you live.
Land
Acknowledgement
4. 4
Polls
● Do you represent an organization with
previous experience in digitization
projects?
● What aspects of planning and project
management would you like us to
focus on?
5. Project Details--Work Plan
A detailed work plan of all major project activities, staffing support, and
anticipated deliverable deadlines that includes:
● Schedule
● Activities
● People, partners, and collaborators
● Technology
Brief statements on Risk mitigation, the team’s Assessment plan, and the
long-term Sustainability of project deliverables.
5
Related Application
Components
6. Project Details--Capacity
What capacity and strengths will you bring to this
project, and what capacity and strengths do you
hope to build?
6
Related Application
Components
7. Subcontracts
Provide estimates, quotes, or subcontracts that
support amounts listed in the budget documents
for any work to be done by service providers or
independent contractors associated with this
project where the cost will be greater than
US$5000.
7
Related Application
Components
8. Project Details--Outcomes
Describe the outcomes of your envisioned project
and who would benefit from its success. This
response should:
● Provide a general overview of the planned
digital outputs, online access platforms, and
long-term digital sustainability plan
8
Related Application
Components
9. Administrative notes
● Poll: How prepared do you feel
to develop the application
components we’ll discuss?
● Post-session survey: Open now,
submit later!
9
14. Project
“one and done”
● finite: start and end date
● specific collection or types
of items
● independent activity
● one time grant/funding
14
15. Program
“big picture”
● long-term planning
● collaborative
● iterative development of
○ workflows
○ standards
○ tools
○ documentation
15
16. “
A carelessly planned
project will take three
times longer to complete
than you expected; a
carefully planned project
will only take twice as long
~U of California
Observatories
16
18. A sustainable reputation
Grant-funded projects start
you at a disadvantage
Commit to long-term
operating costs (even if it’s
0.01FTE)
Schedule quarterly, yearly,
five-year-interval
maintenance now
18
Invest in your staff, especially
students and the future
workers of the profession, and
in your future supporters
Lead by example in kindness,
accommodation, & equity
“Include any reasons that the activities described in the proposal cannot
be supported by the organization and/or its partners themselves.”
19. Realistic planning
Can an organization of your
size sustain an independent
online collection?
What would happen if you
went bankrupt in ten years?
Do you have a succession
plan for your physical &
digital collections?
19
Do you need a partner to
commit to long-term
maintenance and
infrastructure?
(Updating platforms, security
checks, restoring quickly)
20. Achievable staffing
Pay everyone the equivalent
of at least $60,000 a year
($33 an hour)
Include training, onboarding,
& mistake-making in your
timelines
Add 50% to all of your time
and resource estimates
20
Accept, plan for, & support
attrition in your project staff
Mentor your precarious staff
Support your project staff in
finding permanent or further
employment
Always provide glowing
references
23. Pro:
Good for fragile or
specialty materials
Keeps material on site
Builds new skills
Saves money? Maybe
In-house digitization
Con:
Requires expertise,
space, specialty tools
Slower production
Less sophisticated
hardware/software
One-time staff leave
with their expertise 23
25. Pro:
Specialized staff &
equipment process lots
of awkward material,
fast!
Custom, uniform output
Lets staff focus on
description & subject
context
Outsourcing digitization
Con:
Material leaves
repository
Less capacity building
at host organization
Unsupervised quality
control
25
26. Vendor negotiations
Be Specific
What exactly are
you having
digitized
If possible, have
an onsite visit
from the vendor
before getting a
quote
Be clear about
your output
requirements and
timelines
Tech specs
Always ask for a
high quality
master file (e.g.
TIFF, WAV, etc)
Be sure output
formats meet
requirements of
your delivery
system (file size,
full text search,
transcription,
translation
requirements, etc)
Special handling
& Reputation
Work with fragile
materials
Shipping or pick
up/delivery
Insurance and
indemnification
clauses
Ask for references,
or find community
reviews or
experience
26
28. Ethics of care
Duty to consult
(and its many caveats)
Weigh the communities’
priorities
Patience, patience, patience
Humility
Pay people for their expertise
Hire people for their expertise
28
To whom do you owe
access?
To whom do you owe
privacy?
Do your materials represent
children or those incapable
of consent?
32. When the project is over
Your online platform
Is your server
commercial or
institutional?
Who is maintaining it?
Did you sign a contract?
For how many years?
Did you pay in dvance?
32
Is the technology sustainable
and supported?
endings.uvic.ca/index.html
Do you have private items? In
the same platform?
When will private items be
opened up? By whom?
33. When the project is over
Your project files
All in one place
Multiple people have account
passwords or are
administrators
No “single point of failure” in
your organization (human or
technological)
33
LOCKSS: Ensure your system
does backups & add your
own backups (two hard
drives, each in different
locations)
Use standard file-naming
(at least for the folders) so
future staff can navigate
them
If communities or users ask
questions, make sure you
can retrace your steps to
answer them
34. When the project is over
User communication
Will you allow user uploads?
Comments?
Who is responsible for
moderating submissions &
feedback? Are they getting
notifications?
Do you have a takedown
procedure?
Do you have an editing
procedure?
34
Community/Contributor
communication
Will you have more events?
Will you be available to
collaborate when they
want to?
Can they control the
platform? Contribute to it?
37. When the project is over
Assessment
Who is using it? How often?
Are you tracking web traffic?
Europeana Impact Playbook
pro.europeana.eu/page/impact
37
38. Some impact & use examples from our survey 38
Allana Mayer, OurDigitalWorld:
Digitization in Ontario Public
Libraries
ourdigitalworld2015.files.wordpress
.com/2020/07/odw-
digitizationreport-2019jan-
fresh.pdf
39. Contribute to the field
Release code, software, &
metadata
Contribute to hubs (DPLA, etc.)
Use & contribute to open-
source software (Omeka,
Islandora, AtoM, Archivematica,
ArchivesSpace,
CollectiveAccess...)
Publish best practices,
standards, case studies
Support staff publishing &
speaking
39
Leading by example:
Support project staff
Pay well
Mentor
Consult communities with
humility
Compensate experts
41. Long-term planning
What does it cost to keep
machines, servers, and
digital platforms running
and online, and what do you
do with them when the
project is over? Where will
you store them?
41
Ask to buy secondhand
equipment from others’
projects. Use listservs &
professional org directories.
Share equipment through your
regional organizations; plan to
donate your equipment once
used.
Use vendors/partnerships
where transport costs will be
less than equipment purchase
costs.
42. Long-term planning
(i.e. Disaster planning)
Keith L. Pendergrass, Walker
Sampson, Tessa Walsh, and
Laura Alagna: Toward
Environmentally Sustainable
Digital Preservation
dash.harvard.edu/bitstream/
handle/1/40741399/360-9081-
82.1.165.pdf?sequence=1&isAllo
wed=y
42
ProjectARCC (Archives
Responding to Climate
Change)
projectarcc.org
Resources at
projectarcc.org/climat
e-change-syllabus/
Amanda Oliver: The impact of
climate change on Canadian
archives
www.emerald.com/insight/cont
ent/doi/10.1108/RMJ-10-2020-
0035/full/html
43. Long-term planning
(i.e. Disaster planning)
Amanda Oliver: The impact of climate
change on Canadian archives
www.emerald.com/insight/content/doi/10.1108
/RMJ-10-2020-0035/full/html
43
“I would encourage all Canadian archives to start considering the sustainability of their operations. If you’re
spending large amounts of money on heating and cooling your space, you need to anticipate that those costs will
begin rising exponentially and be ever less reliable, to the point where they are impossible to resource. That is an
existential threat for physical collections, especially in a place subject to seasonal temperature and humidity
variations as extreme as we experience in Canada.”
“I think we (as a profession and at my institution) need to seriously re-examine the way we think about acquiring
and preserving born-digital archival material. Current solutions are extremely carbon-intensive and resource-
intensive at a time when archives desperately need to be planning with clear eyes for a hostile future.”
“We also need to have a serious and unpleasant conversation about digital preservation.”
This re-examination of digital records should extend beyond archival practices to all recordkeeping activities
such as retention scheduling, records appraisal and final disposition decisions. The carbon impact of acquiring
digital records and the implications of that on digital preservation best practices need to be studied further.
44. The cost of digital
infrastructure
Bethany Scott,
University of Houston
Libraries: Estimating
Energy Use for Digital
Preservation
saaers.wordpress.com
/2020/10/06/estimatin
g-energy-use-for-
digital-preservation-
part-i/
44
45. Linda Tadic, Digital
Bedrock: The
Environmental Impact
of Digital Preservation
www.digitalbedrock.co
m/resources-2
45
The cost of
digitization
47. 47
Allowable Costs
● Salaries/wages and applicable fringe benefits for staff members
● Staff training and/or consultant fees related to the project, including advisors
from communities connected to or affected by the digitization of the
collections.
● Administrative support for personnel who are not directly affiliated with the
project but contribute to its overall coordination or implementation
(Collaborative projects only; Maximum: $10,000)
● Equipment, supplies and materials (Maximum: $10,000)
● Other services related to project objectives. Services might include, but are
not limited to, digitization service providers, equipment rental, server time, and
backup charges.
● Funds for travel that is essential to carry out the proposed project
● Conference registration and related travel expenses Maximum: $7,500
48. 48
Disallowed Costs
● Indirect costs (see CLIR’s Indirect Cost Policy);
● Indirect costs listed as direct costs, such as network charges, telephone,
photocopying, etc.
● General-purpose items that may reasonably be expected to have a useful life
after the project, such as office furniture, shelving, or archival cabinets;
● Conservation or preservation treatment services for source collections beyond
the stabilization of materials in preparation for digitization; such costs should be
assumed by the applicant and/or collaborating institutions;
● Activity related to the conversion or migration of born-digital files;
● Tuition remission for student employees.
Delete prior to use
[CLIR staff will share a brief introductory script and up to five slides with attendees in Zoom]
Chat: https://www.clir.org/hiddencollections/applicant-resources
[JOY]
Just a couple reminders about using Zoom during this session:
A live transcript is being generated if you’d like to utilize it. To turn on this feature, click the “CC Live Transcript” button at the bottom of your Zoom window.
You may notice that this is a regular Zoom meeting space instead of the webinar space. You have control of your own microphones and video, so please be mindful and ensure you’re muted if you aren’t speaking. We know sitting on camera in a Zoom meeting can be exhausting, so feel free to turn that off during the presentation. At times, you may be invited to unmute or pop on video for discussion or Q&A.
You are also welcome to use chat for conversation throughout. To open the chat box, you can hover your mouse toward the bottom of the screen and open it manually. The chat defaults to send a message to “everyone,” but you may also message individuals directly.
This session is being recorded. The slides, Q&A, recording, and transcript will be made available on the “Apply for an Award” page of our website by the end of the week. If you’ve missed any of the sessions in our series, they’re all available in the same place.
CHAT: https://native-land.ca/
[BECCA]
Our team would like to acknowledge that, as residents of the United States, we are speaking to you from unceded land of many Indigenous peoples. Those of us working at CLIR are grateful to have the opportunity to live and work on their homelands, and ask you to join us in acknowledging all Indigenous communities, their elders both past and present, as well as future generations. As we share a few slides and introduce our guest speakers, we invite you to introduce yourself in the chat too, and to share land acknowledgements for the area where you live or work, if you’d like. May our shared acknowledgement and the program we’re speaking about today demonstrate CLIR’s commitment to beginning the process of working to dismantle the ongoing legacies of settler colonialism.
_____________
Suggested text from http://landacknowledgements.org/: We are gathered on the unceded land of the ( ) peoples. I ask you to join me in acknowledging the ( ) community, their elders both past and present, as well as future generations. (Name of institution) also acknowledges that it was founded upon exclusions and erasures of many Indigenous peoples, including those on whose land this institution is located. This acknowledgement demonstrates a commitment to beginning the process of working to dismantle the ongoing legacies of settler colonialism.
https://native-land.ca/
Alexandria, VA - Piscataway
Washington, DC - Nacotchtank (Anacostan), Piscataway
Philadelphia, PA - Lǝnape Haki-nk (Lenni-Lenape)
Pittsburgh, PA - Shawandasse Tula (Shawanwaki/Shawnee), 𐓏𐒰𐓓𐒰𐓓𐒷 𐒼𐓂𐓊𐒻 𐓆𐒻𐒿𐒷 𐓀𐒰^𐓓𐒰^ (Osage)
Gainesville, FL - Timucua, Seminole
Stuart, FL - Ais, Taino, Seminole
Riverside, CA - Cahuilla, Serrano, Payómkawichum (Luiseño), Tongva
As we get started today, we’re going to ask you to complete two quick polls that will help today’s cohosts gauge what, among the many aspects of designing a plan for digitization, you’re most interested in hearing about. So the first question: Do you represent an organization with previous experience in digitization?And we’ll share the results—
And second: What aspects of planning and project management would you most like to focus on today?
And we’ll share the results of that one too.
Thanks for your responses. Before we hand things over to our hosts for the session, we wanted to share the parts of the application where you’ll be asked to provide details of your digitization plan, so you can keep them in mind and map the conversation to your Hidden Collections proposal. In all things, we want to bring focus back to the what is both ‘achievable’ and sustainable’ for your organization.
One central component is the Work Plan: an document you’ll craft that will expand on your initial timeline to include all activities related to the project. For the final application, it’s important to include very specific details about any collection description and preparatory work, the digitization process itself, where your files will go, and the process for ensuring their sustainability and accessibility.
In the Capacity section, you’ll be asked speak to the capacities and strengths of those involved in the project work. While this section is very broad, at least some of this response should relate to your capacity to undertake the digitization plan you’ve crafted, and how these will be expanded through the project. You should also address your capacity to maintain the project’s deliverables in the long term.
If you are considering the engagement of a vendor or subcontractor for work in excess of $5000, we also ask that you provide quotes from the individuals, organizations, or companies you’re working with. This session will touch on some things to think about as you consider making a vendor part of your digitization plan.
And finally is the section that asks you to address project outcomes. In this section, you’re asked to describe, among other things, the planned digital outputs, online access platforms, and your long-term digital sustainability plan.
CHAT: https://www.surveymonkey.com/r/DHC09302021
SHARON:
So—as we always do at these sessions: we’re going to share a quick poll to gauge how you’re feeling about today’s topic of designing an achievable, sustainable digitization plan.
POLL: Beginning: How prepared do you feel to develop the application components we’ll discuss?
[wait 60 seconds, share the poll results, then general verbal summary of the poll results]
As a reminder, we are continuing to collect your feedback about this webinar series via post-session surveys. We’ll share the link to that in the chat now and encourage you to open that up so you don’t forget to submit it after the presentation.
We’ll be back on at the end of this session to contribute during the Q&A portion. So with that, we’ll introduce today’s guests.
[stop slide share]
Allana Mayer is an archivist, librarian, and writer in Hamilton, Ontario. She is currently the Digital Archivist with the Canadian Friends Historical Association, and is also working on digitally preserving the research outputs of the Adapting Canadian Work and Workplaces to Climate Change SSHRC-funded project. She has worked every part of a digitization project: planning, grant-writing, buying equipment, community consultation, hiring and training staff and volunteers, copyright, metadata, privacy, records management, archival appraisal, destruction, and many hours sitting at a scanner.Jess Posgate is the Projects Coordinator for OurDigitalWorld. Jess is a graduate of University of Victoria and University of Toronto with Masters degrees in English Literature and Information Studies. Jess has been involved in or managed large scale digitization projects since 2005 including the Robert Graves Diary Project and Agnes Macphail Digital Collection & Grey Highlands Digital Newspaper Collections, as well as shepherding dozens of newspaper and multimedia digitization projects for grassroots and large organizations in her role at OurDigitalWorld. Jess lives and works in an off grid house in Prince Edward County, Ontario.
[CLIR STAFF hands off to host(s) so they can introduce themselves]
Jess: Today is the Day of Truth & Reconciliation here in Canada, and I would like to acknowledge that I live on the territory of the St. Lawrence Iroquoians, Wendat, Anishnabewaki/Mississauga and most recently the Haudenosaunee Mohawk nation as a settler and guest today as a result of the Crawford Land Purchase and the Gunshot Treaty. As a non-Indigenous person, I am a visitor to this land and have a Treaty obligation to take care of this land, and I endeavour to continue to learn and live accordingly.
Allana: I Live in Hamilton, Ontario, the traditional land of the Haudenosaunee, the Anishnaabe, the Mississaugas of the New Credit, and prior to that the Neutrals as we know them, and many unknown communities and peoples for thousands of years before that.
I note that we are meeting today on Canada’s National Day of Truth and Reconciliation, and I hope we can do some thinking and discussion around that context, because I’ll be talking about sustainability in terms of your organizational capacity and long-term planning for the duty of care you have to the marginalized people represented in your records.
[Include relevant timing/break times]
We would be very happy to get into the nitty gritty technical details of your entire workplan, but we’re not going to present to you on too much detail at first. We’re going to run through some things you may not have thought about or may not be planning to explicate in your application or your project plan, just to make sure you exposed to some options and some resources, and then we’ll spend the majority of the time answering your questions in tandem with the grants team. So feel free to start filling up the Q&A now if you already have some technical questions specific to your situation.
As you’ll see, some of these slides are for your reference later, and we won’t even really be talking about them in our run-through. But if you have questions about any particular topic we’re happy to scroll back to the particular slide and talk in more detail. We’re fully dependent on your questions, and no question is too small or too specific or too niche for us.
There may be some moments where Jess is answering your question while I’m furiously googling to find you resources. So be sure to grab a copy of the chat, because it’ll have all sorts of useful links.
We want to touch on some general rules of thumb for large scale digitization projects in this session.
I expect some of the information we’re covering will be familiar to many of you and we realize it might be very high level in some cases, but we hope to set up the narrative and touch on as many aspects of planning and implementing a project as possible and that you will have questions for us afterward about any of these and anything else that occurs to you as we talk.
Proposing a Digitization Project:
•Funders want to advance their mission and to see long-term effects and impact even from short-term projects
•Present your project initiative as part of a program, that this project will build your criteria to establish and advance a digitization program
You can use one-time funding to set up policies, procedures, workflows, metadata and other standards and best practices as well as accomplishing one or more cycles of digital collection building for discovery
•Long term thinking and planning starts with the project and becomes part of the program plan
•engage and involve your community - provides opportunity for resource sharing, community investment, and builds stronger foundation on which the program can be sustained over time
Consider that each project cycle within a program offers a chance to review and refine your approach whether to correct mistakes, create efficiencies or meet new technology requirements, and so on.
•Digitization program (ideally) should become part of your annual budget and activities
[Think about:
•what standards will you be using, e.g. digital content and metadata standards
•what tools you’ll use for digitization, what role will they have at your institution or organization,
•what system(s) will you use for data management, discovery and display, are they sustainable if you consider internal staffing changes, technology, external requirements?
•what documentation you will need to develop and revise e.g. policies re: personal information or copyright requests or documentation for data entry and workflows]
Planning a digitization project requires a little humility: no matter how much you plan, chances are you won’t be able to account for everything.
The trick is to try to think about every dark corner and shed some light on them in your planning process.
When you’re thinking about goals, timelines, and deliverables BE SPECIFIC and BE REALISTIC
Basically: Planning means knowing what you need done, how you need it done, and who will do it and how, by when, and don’t forget to anticipate the risk of something going wrong and how to work around those situations
It’s useful to imagine what your organization might look like in ten years, twenty years, fifty years. Many of you can say you’ll still exist and these collections will still be online; others, not so likely. Heritage organizations tend to contract and disappear these days, not expand. Academic and federal institutions may be more likely to be swallowing up more of those small collections and become overtaxed themselves, so this is not just organizational but also an industry-wide capacity question. It’s important to be realistic.
When I say grants put you at a disadvantage, I mean you’re already “annexing” these projects to an extraneous goal, instead of making them a core priority for your organization. It’s already nonessential. If you have an internal budget that can cover projects like these, you should use it. If you need to lobby for that internal budget, you should do it. Making important and culturally significant projects like these an “extra” or “stretch” goal tends to diminish their importance in the long run. If you’re a large enough organization that you can make this an institutional priority without relying on external grants, you should put those wheels in motion now.
You need to think about maintenance tasks many years in the future while you plan this project now. A three-year grant means many years of some small portion of your time dedicated to keeping things running. Plan for it now while you’re applying, so you can have a plan for the issues that may arise.
A one-time grant takes your focus away from other things, not just during the grant period but after. Your capacity as a project supervisor will be taken away from the other tasks already in your job description. You will be committing to hiring and training new staff on not just digitization tasks but organizational procedures. Your HR department will be involved with onboarding new staff. There is an administrative support amount in the CLIR grant, capped at $10,000 I think. The grant staff should be able to clarify that that is for things like personnel administration.
If you commit to new staff, you need to recognize that they are taking on a precarious, time-limited contract. They will and should be looking for permanent work the entire time they are with you. You should be supporting them to do so, and you should be prepared for turnover if one of your project staff gets a better offer. You need to give glowing references, and you need to mentor those people if they need it.
My $60,000 salary a year calculation is based on:
You want a good skillset, so a current student in or graduate of a relevant diploma or degree is preferable
There are no full ride scholarships so presume a student debt of $8000+ per year of education
Being in school means both not working & paying an urban rent and costs of living, so assume life debts of $15,000+ per year of education
Entry-level positions in academic libraries start at $60,000 a year, so you will be competitive, even though your project is contract-limited.
Recognize that these grant-funded positions are most attractive to early-career professionals who are still precarious. Plan around those people continuing to look for full-time jobs.
If you do the math and estimate that it takes, say, a full-time staff member a week to digitize 5 boxes, don’t set that as your quota or work your timelines around it. Add 50% extra time to all your estimates. Set your quota in this case at 3.33 boxes a week. That gives you time for, for example, statutory holidays, sick days, somebody tripping over a power cord and breaking your scanner for two weeks, or wiping two weeks’ worth of scans off a project hard drive. Or imagine you hire someone on a one-year contract and halfway through they tell you they found a permanent job. You’ll need to hire someone new, you’ll lose at least a month. It’s always better to be ahead of schedule than behind, and you know you can’t account for everything. So, rule of thumb, get your real estimates, then add 50% more time.
If you do have precarious staff working for you, it’s your duty as a professional to mentor them, support them in their jobhunt, provide them with glowing references as they look for non-precarious work, celebrate them when they leave, and plan for that attrition so you’re not caught. It’s not appropriate for you to blame your staff when they find better opportunities - it is appropriate for you to plan for this in advance.
Let’s talk nuts & bolts
Here are some thoughts around the process for converting your physical collections into digital collections for long-term management and discovery
You can use a calculators like the ones linked here to help ball-park the amount of image or page content in a certain storage format or to project content on microformats
Prepare a very granular inventory of the material for this project and quanitify - as closely as possible - the content that will need handling and digitization so you can determine HOW it will be processed and, by extension, how to BUDGET for those activities.
In-house vs outsourcing digitization will depend on your collection content and condition, your budget, your deadlines, any policies re: materials staying on site, etc.
•what hardware do you need--depends on your original formats
•any speciality tools like scanner pens for existing index records on paper?
•you will need image manipulation software
•OCR software for text extraction
•Storage--hard drive? server? the larger the medium, the less handling has to occur depending on your infrastructure and team
•logistically--space (accommodating scanner, people, other equipment), time and labour resources
Realize that budgeting depends on your program approach
It will change according to your situation including whether you are using dedicated staff or part-time reallocation
Outsourcing/in-house digitization, etc.
Equipment/software according to needs and existing resources
In this scenario, of 10 regional digitization projects (2009-2011) with a budget of about $600k - none of which used outsourcing for their digitization - 92% of the budget was for staffing - from oversight & admin to project managers to digitization activities
4% Partner digitization equipment: suites of hardware and software for the partnerships
1% each was delegated to:
Marketing & Promotion: conferences
DF equipment: a mobile workstation, laptops, headsets, etc.
Training: in-house training of DFs, including project management, standards & best practices, digitization and workflows, and toolkit training
Travel: DF travel between locations in each partnership
Again, choosing to outsource will depend on your resources - money, staff, expertise, etc - but also on your material quantities and type.
The advantage of outsourcing can outweigh the benefit of scanning or digitizing materials in-house simply for the sake of efficiency but it doens’t have to be the only solution, outsourcing can be applied to a portion of the process as well..
For example, we usually send newspaper collections to digitization vendors for scanning because they can handle, systematically, a large amount of content in a shorter period of time - they’re tooled for that whether it’s paper copies or microformats. But then we will do the derivative file and OCRing in-house because of our platform specifications but also to ensure the quality of the OCR output which can vary depending on the vendor software.
As well, some specialty vendor will only convert audio or video content and that leaves your team more time to do what they specialize in.
Before deciding, though, I’ll talk a little about how to enter a vendor negotiation and some things to consider.
Inventory
Tech specs - for system and preservation
Vendor reputation, responsibility and capacity will be a very important part of your relationship. Ask for references.
You need to know what you need before you go in to these conversations: always ALWAYS get high res master files for preservation, but also know what you need for search and display and any specific indexing or file naming requirements you have for matching the digital files to the physical objects or formats being digitized.
Work with your vendor. Build a conversation around the project so they are as invested as you are.
As the excellent Anna Naruta-Moya said in the previous webinar in this series (September 14th: https://www.clir.org/hiddencollections/applicant-resources/#webinars)
“Do legal or ethical concerns mean you need to provide differential access?”
and “If no legal or ethical restraints prohibit it, how will you provide and encourage open access and reuse?”
She also covered RightsStatements and Traditional Knowledge labels, so I will reiterate how important they are. I’ll leave these slides in the presentation so you can access them later, but we’ll skim them for now.
CLIR has great requirements about dedicating software and metadata to the public domain, not making spurious copyright claims to digitized materials:
“must not claim additional rights or impose additional access fees or restrictions to the digital files created through the project, beyond those already required by law or existing agreements. Digital copies of originals that are already in the public domain must also be in the public domain.”RightsStatements are much more appropriate for all of you to be using in digitization projects than Creative Commons licenses. Frequently you will not own the copyright to your materials (unless your deed of gift was very specific on that and the donation was made from the copyright-holder originally). It’s more likely that you have orphaned materials - photographs and things with no clear copyright holder - or you are looking to digitize things that are in the public domain or close to it. RightsStatement will help you clearly limit your liability in case a copyright-holder shows up and makes a claim about something in your digital collection. You can state clearly things that are in the public domain, proclaim your uncertainty, or note that things have contractual or privacy restrictions unrelated to copyright. You can also label things as available for educational use or non-commercial use if you do wish to make an item’s in-copyright status really clear while allowing for fair use or fair dealing. I cannot state this enough: digitization does not give you copy rights. You do not become a creator of materials when you create digital copies. Creative Commons licenses are most likely inappropriate for you as an institution.
Here are the labels in English and in French. The Canadian National Heritage Digitization Strategy is working on a Canadian copyright version of these labels as the originals are specific to US and Europe.
Traditional Knowledge labels were also covered by Anna Naruta-Moya. They are excellent conceptually if you are trying to work through “How and when should this be available? To whom?”
In some communities, access is mediated by time of the year, by elder status, by gender. You may find something similar is appropriate for your materials and your communities, so spend some time reading these over.
I believe that if you wish to use these are more than just labels, that is, more than just suggestions of who should and shouldn’t be looking, you may need to develop your own code to take these labels as machine-readable and actually open up or close items from view based on the declarations of a logged-in user. Or more broadly by time of year, without a user having to specify anything about themselves. That would be a really delightful project to contribute to the heritage field at large. Which brings me to my next section!
Who is maintaining it? Restoring it when it goes down? How quickly? Updating plugins? Security checkups? Error audits? Is it in their calendar?
Is the technology sustainable and supported? For-profit or non-? Staffed or volunteer? Grant-funded?
Do you have private materials? In the same platform or separate? At an in-house terminal?
When will private items be opened up? Who will be in charge? Is it in their calendar?
If possible, write descriptions and guides to the offline materials (raw large files, unrendered video, TIFFs, workflow and documentation, copyright assessments, etc.) that future staff will be able to understand, even if it’s future you.
Organize things in a logical way that adds in some chronological ordering as well as by department/staff or task: Project name > 2022/01-Phase > 123-Archival Collection/Series/Box > Scans > files.
One day someone might ask, “Why is this item tagged that way? Where did the vocabulary come from? Who authorized that? Why does it say it’s private? Who assessed that? How did you come up with that copyright date?” And you should be able to retrace any staff members’ steps to answer them. With precarious and transient project staff, this is doubly important. Don’t let any staff leave without giving you as much capacity as possible to recreate their work later.
You should be able to confidently understand however your project files are being backed up - if you’re on an institutional shared server, know how many copies are being saved in the backend, how often backups are made, how quickly things can be restored. Keep two offline copies - ideally both RAID drives themselves - and in different physical locations in case of fire, flood, or etc. A 2-terabyte RAID1 (that’s two copies in one drive) that’s waterproof and drop-proof is about $400CAD. Much cheaper in the States.
Internally, measuring and evaluation has value in tracking your activities and affects your continued planning:
Knowing that there are scheduled goals and milestones provides structure to the activity; schedule meetings to discuss and present evaluations of ongoing outputs, quality, and impact also act as motivation; all of this provides opportunities for improvement and momentum for the project.
Don’t forget to put in place tracking tools for your online collection so you also can measure external activity with the collection
[motivation--ongoing measurement means there is always something to work toward
hard facts and figures--measuring and recording productivity, success statistics, and running financial snapshots are excellent for informing and leveraging support from boards, donors, municipalities, etc.
learn & improve--documenting progress helps improve the processes and approaches as a program continues
Scheduling--project plan should include milestone goals
Meetings & reports--be proactive about reporting to partners, boards, and even community groups--inform, incite interest, show motivation
Documentation--document the process, any changes, job descriptions, etc. This will help when the program is reviewed, helps streamline, identify issues, re-jig workflows, etc. ]
These slides are here for anyone interested in going back and taking a longer look. Feel free to ask about them in the Q&A.
It’s important to see your long-term costs in both budgetary and in environmental terms. You can have a lesser impact on the environment by using fewer resources, which costs you less now, and contributes to costing less later when things get more expensive. Digital preservation as well as physical preservation will get more expensive in the future, and you have to understand your organizational capacity not just in terms of what you can sustain now, but in terms of what new costs will be beyond your means or control in the future.
These are just a few resources to look into if you find you would like to do disaster planning as part of your long-term cost estimates.
This is a really wonderful and important study that just came out a few months ago. Amanda Oliver asked Canadian archives about their disaster planning and whether they are taking into account the future likelihood of disaster based on increased floods, wildfires, geographically risky locations based on predictions for the near future. It covers digital preservation costs but also thinking about preserving physical materials based on changing temperatures and humidity, and whether digitization is a solution or just another problem.
There are many calculations out there that will help you budget the future infrastructural costs of maintaining digital collections online and in a preservation system. I find these emissions estimates to be really interesting but you may simply wish to learn more for your own budgets.
Another great presentation that helps you get thinking about your future commitments: needing new equipment, such as new hard drives, every five years, to change over the old ones holding all your project materials, as well as the hard drives in the servers that you are using to serve up your digital collections online, and whether your contract with an IT department or service covers those costs. It should!
Some ideas to consider:
Schedule high-energy, high-processing tasks (e.g. rendering video files, batch-conversion, batch-uploading) during off-peak energy times (e.g. overnight).
Net-zero or carbon-offset digital infrastructure planning & calculations
Solar- and wind-powered servers (or solar/wind-offset)
www.colocationamerica.com/blog/data-center-solar-power
Green roofs to offset emissions
Boycott blockchain
Divest investments & funds from fossil fuels
Commit to sustainable future purchases (e.g. recycled materials, secondhand equipment)
[Q&A with the webinar host(s) facilitated/supplemented by CLIR Grants Team]