Conversational Etiquettes

1. CONVERSATIONAL
ETIQUETTES
ENL 1112 - WEEK 2

2. Definition of
Conversational Etiquettes
Etiquette in simpler words is defined as good
behavior which distinguishes human beings
from animals. It is the way they carry
themselves in the society.
It is essential for an individual to behave in a
responsible manner acceptable to the society.
People around us must not feel embarrassed
by our behavior. One should not behave
irrationally or illogically in public.

3. Definition of
Conversational Etiquettes
Conversational etiquettes are defined as
manners when interacting in a conversation.
It is the set of rules of what to and what not to
do when you are participating in a
conversation with another individual.

4. Contents of Conversational
Etiquettes
A Greetings
B Leave-Taking
C Making Requests
D Responding to Requests

5. Greetings
1.
A greeting is one of the basic functions of
communication and triggers positive
conversations. It helps us connect to people at
a more personal level.

6. Greetings
1.
It is an act of communication in which human beings
intentionally make their presence known to each
other, to show attention to, and to suggest a type of
relationship (usually friendly) or social status (formal
or informal) between individuals or groups of
people coming in contact with each other.
There are two methods of greetings: Formal and
informal greeting.

7. Greetings
1.
Examples of formal
greetings are:
Hello!
Hi there!
Good morning
Good afternoon
Good evening
It’s nice to meet you
It’s a pleasure to meet you
1.
2.
3.
4.
5.
6.
7.

8. Greetings
1.
Examples of informal greetings are:
Hi!
Hey, Heya or Hey there!
Morning!
How are things?
What's new?
It's good to see you!
Good day!
Howdy!
1.
2.
3.
4.
5.
6.
7.
8.
9. What's up?
10. How's it going?
11. What's happening?
12. What's the story?
13. Yo!

9. Importance of
Greetings
Greeting is very important. When you geet a person, you massage their ego,
you show respect, give them a sense of belonging, and an air of importance.
Greeting doesn’t really take anything away from you. Rather, it makes you a
likeable person, and one who can safely be termed respectful.
Greeting a person doesn’t really make them your superior, or make you
inferior to them. It is just a courtesy, that fine-tunes the personality of
individuals.

10. Importance of
Greetings
It’s an ice-breaker/conversation starter.
It's the best way to start any conversation with a
person you've just met. It also reduces awkwardness
as everyone is waiting for everyone else to greet
them first.

11. Importance of
Greetings
Greeting someone is courteous.
Polite greeting could be the very thing that makes
someone else’s day – just that small human
connection can make a world of difference. It’s not
just about showing other people that you are polite
and courteous

12. Importance of
Greetings
Greeting establishes a friendly environment.
Greeting others makes people warm to you. It can
make people relax and realize that there is nothing
to be uncomfortable about.

13. Importance of
Greetings
A greeting can establish or maintain a
relationship.
A greeting is the starting point of many new
relationships. A simple “hello” can turn a stranger
into a possible friend. If you want to be open to
meeting new people and striking up new friendships
or relationships, be open to greeting people, and
don’t be afraid to be the one to say hello first.

14. Importance of
Greetings
Creates a good impression.
Every greeting opportunity you have gives you a
chance to show respect for other people, and it
shows you in a positive light. Greeting someone is
not just about empty words. It is an
acknowledgment of someone’s presence and shows
that you notice them and are open to further
communication if need be.

15. 2. Leave-Taking
Leave-taking is how you excuse yourself in
the middle of a conversation with someone
else. Even if you need to leave, you need to
know the proper and polite ways in excusing
yourself from a conversation.

16. 2. Leave-Taking
Good bye
See you tomorrow
See you later
See you next... (week, day, month, etc)
Sorry, I have to go now
I'll talk to you later
It's been nice talking to you
I think I must go now
Let's hope we meet again soon
Examples of leave-taking phrases you can use are:

17. Importance of Leave-
Taking
In any language, saying goodbye at the end of a
conversation or when leaving a group is polite. It lets
the other party know that you respect them, and it
makes your leave less abrupt.

18. Activity
Answer the exercise sheet I have provided.
You will be given 10 minutes to finish it.

19. 3. Making Requests
Making requests means you are asking
something from someone or asking someone
to do something for you. Whether your
request will be granted or not depends on the
person you are requesting. Thus you need to
request convincingly so that the person
happily accepts your request.

20. 3. Making Requests

21. 3. Making Requests

22. 4. Responding to
Requests
To respond to a request, you can say:
1) Yes
2) No
3) Maybe
4) I don't know

23. 4. Responding to Requests

24. 4. Responding to Requests