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Operations
It is a process of changing inputs
into output with the creation or
adding value to some entity.
Operations
The step by step conversion of one form of material into
another form to create or enhance the utility of the
product/service to the users.
It is the value addition process
Conversion can be done through:
disintegration
integration
services
combination
Operation system
INPUT PROCESSING OUTPUT
Material
Money PRODUCT/
Manpower SERVICE
Machine
Knowledge
Operation Management
• It is design, operation and improvement of
production system that creates firms primary
product and services.
• It deals with the decision making related to
production process. So that the resulting
goods and services are produced as per the
desired quality, quantity at right time.
Objectives of operation management
• Right Quality
• Right Quantity
• Right Time
• Right Manufacturing Cost
Key Decisions of Operations Managers
• What
What resources/what amounts
• When
Needed/scheduled/ordered
• Where
Work to be done
• How
Designed
• Who
Responsibilities of Operations Management
Products & services
Planning
– Capacity
– Location
–
– Make or buy
– Layout
– Projects
– Scheduling
Controlling/Improving
– Inventory
– Quality
Organizing
– Degree of centralization
– Process selection
Staffing
– Hiring/laying off
– Use of Overtime
Directing
– Incentive plans
– Issuance of work orders
– Job assignments
– Costs
– Productivity

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1. production __ function presentation MBA 4 sem

  • 1. Operations It is a process of changing inputs into output with the creation or adding value to some entity.
  • 2. Operations The step by step conversion of one form of material into another form to create or enhance the utility of the product/service to the users. It is the value addition process Conversion can be done through: disintegration integration services combination
  • 3. Operation system INPUT PROCESSING OUTPUT Material Money PRODUCT/ Manpower SERVICE Machine Knowledge
  • 4. Operation Management • It is design, operation and improvement of production system that creates firms primary product and services. • It deals with the decision making related to production process. So that the resulting goods and services are produced as per the desired quality, quantity at right time.
  • 5. Objectives of operation management • Right Quality • Right Quantity • Right Time • Right Manufacturing Cost
  • 6. Key Decisions of Operations Managers • What What resources/what amounts • When Needed/scheduled/ordered • Where Work to be done • How Designed • Who
  • 7. Responsibilities of Operations Management Products & services Planning – Capacity – Location – – Make or buy – Layout – Projects – Scheduling Controlling/Improving – Inventory – Quality Organizing – Degree of centralization – Process selection Staffing – Hiring/laying off – Use of Overtime Directing – Incentive plans – Issuance of work orders – Job assignments – Costs – Productivity