3. What Is SCORE?
Video by
SCORE CEO Ken Yancey
Available on YouTube:
http://youtu.be/Q3E0t4VBASY
4. SCORE is America’s
small business resource
• One-on-one mentoring in
person & online.
• Workshops, seminars &
events in your community.
• Business tools & templates
at www.score.org.
Free & confidential
mentoring
• We help small biz grow
• Jelly Belly $160mm rev
• Vera Bradley $288mm rev
• 9 million served since 1964
• 370,000 assisted this year
What is SCORE?
5. SCORE is a non-profit
resource partner of the
United States
Small Business Administration
We Coach Small Business
6. SCORE: An Overview
About SCORE
SCORE was formed in 1964 as a resource partner of the
Small Business Administration whose mission is to help
aspiring and existing businesses succeed.
Facts
• 12,000 volunteer across 340 chapters
• 1 million hours of service donated by volunteers
• 500,000+ total services delivered annually
• 300,000+ people served annually
• 50,000+ new businesses created annually
• 60,000+ jobs created annually
9. SCORE to Help Grow 1 Million Successful
Small Businesses by 2017
Since 2009:
Business Starts: 167,626
Jobs Created : 169,150
Jobs Saved : 39,730
Businesses that Increased Revenue: 188,101
Gallup Research shows SCORE Helps Business
Start & Grow Even in Recession
Small Business…Huge Impact
Source: Gallup SCORE Client Outcomes Survey 2009 -
2011
10. In 2011, SCORE helped
Small Business…Huge Impact
Create over
40,537 new
businesses
Create over
67,000 new
jobs
Over 77,000
clients increase
revenue
11. Of SCORE’s 2011 Clients:
Small Business…Huge Impact
47% were
women
46% were
minorities
11% were
veterans
12. “What does SCORE stand for?”
We stand for helping
small business
achieve goals
& succeed.
Success = Winning!
13. To Win
You have to SCORE
It’s true in sports… it’s true in business
14. SCORE Provides Experienced Coaching
Sound business planning
Product and service review
Financial insights
Marketing and promotion
Resource planning
Choosing and negotiating with vendors
Customer care
How do our Clients Win?
16. Who Do We Help?
Opening
Growth
Research
&
Planning
Pre-
Startups
Startups
Firms in
Business
for a Year
or More
17. Who We Serve
Building Entrepreneurship
Aspiring and Existing Small Biz Owners
• Early stage entrepreneurs, who are considering to start
a business but who need help defining their ideas,
building their plan and obtaining financing
• Start-up businesses, who are seeking to establish their
business and manage their finances
• Established businesses, who are seeking to grow their
business and increase their revenue or customers
18. We help small businesses of
varying sizes, in various
industries:
The
conversatio
n begins
with one
client.
19. We’re Chartered to Serve Firms
With up to 500 Employees
Up to 500
50 or Less
20 or Less
10 or Less
5 or Less
1 Person
Employees
Over 90% of our clients are this size
Businesseswe servetypicallyhave lessthan 20 people
20. The Price for Coaching a Client in
Planning and Starting a
Successful Business:
$0.00
There is no cost to the client.
21. SCORE Mentors Volunteer to Help
FACT: Over 90% of SCORE mentors have
successfully managed businesses large and
small.
Our volunteers
know the road
to success in
local and global
markets.
22. How SCORE Mentors Help You
Confidentially review your
business ideas
Explain how to apply for licenses,
etc.
Provide info on finding legal and
CPA services
Help you create a detailed
business plan
Advise you on business
negotiations
Coach you through pre-finance
preparations
If you are in the pre-startup or startup phases
SCORE mentors
often work in teams
to meet your
needs.
23. How SCORE Mentors Help You
Confidentially review your business situation
Identify your served markets vs new markets
Assess product portfolio
Assist with SWOT analysis
Identify business options
Develop your growth strategies
Mentors can help prepare you for new growth.
24. How SCORE Can Help
SCORE Public Service Announcement
Available on YouTube:
http://youtu.be/vS21rUC2elo
25. How We Help
Mentoring: Free face-to-face mentoring in each of its 340+ chapters
and also provides online advice through www.score.org.
Workshops: Educational sessions on a myriad of topics for
entrepreneurs, ranging from business planning to marketing and
financing.
Roundtables: Facilitated peer sessions in discussing critical
business topics.
Online Resources: Wide collection of articles, templates,
assessments, blogs, and other tools that can be used to learn and
implement new strategies.
SCORE is here to help you
find success as an entrepreneur.
26. Mentoring
Free. Personalized. Confidential.
Expert Advice For the Life of Your Business
Aspiring and existing entrepreneurs can get FREE, confidential,
business advice from expert advisors committed to helping them
succeed.
Every SCORE chapter offers expertise in a variety of fields and
industries. Whether you’re just starting out, in business, or ready to
sell or retire, SCORE can help – providing guidance and resources to
help with your decisions. Turn to SCORE for assistance with 1
question - or 1,000.
We’re here to help you succeed.
We’re here - for the life of your business.
27. Mentoring
Free. Personalized. Confidential.
Expert Advice For the Life of Your Business
Benefits of Mentoring:
• SCORE mentors provide the specific resources you need
through personalized, 1-on-1 mentoring.
• Avoid timely and costly mistakes by learning from someone
who’s “been there, done that”.
• Feel confident knowing you have an experienced resource
available for simple questions or more complicated strategy
development.
• SCORE helps businesses start and succeed. In 2011 we helped
create over 67,000 new businesses. The next success story can
be yours.
28. Workshops
Simple Steps for Starting Your Business
Learn the Basics. Test the Feasibility of Your Idea
A series of pre-business workshops designed to help clients
get to a “go or no go” decision for the business. In-class
exercises, post-session homework and mentoring are a part
of the workshop process.
• Session 1: Business Basics
• Session 2: Business Concept
• Session 3: Marketing Plan
• Session 4: Financial Projections
• Session 5: Funding Sources & Next Steps
1st Session
FREE
29. An interactive program that provides entrepreneurs the knowledge
and tools they need to switch their strategy from start-up mode to
growth mode. This program offers 4-components that help in-
business clients identify opportunities for growth and develop
strategies for success.
• Assessment: This first element helps identify opportunities/ challenges.
• Mentoring: Work with an expert to develop a customized plan to achieve
goals; We provide continuous input during the plan implementation.
• Workshops: Clients participate in the courses they need as determined
from the assessment and mentoring.
• Roundtables: Participants can connect & learn from each other.
Workshops
Simple Steps for Growing Your Business
Customized Training for Those Already In Business
30. Workshops
Simple Steps for Growing Your Business
Customized Training for Those Already In Business
Work with a SCORE Mentor to create a personalized growth plan
for your business to include one or more of the following business
training workshops:
• Session 1: Business Assessment and Goal Setting
• Session 2: Marketing Your Business
• Session 3: Managing Your Time, Your People and Your
Resources
• Session 4: Growing Your Sales
• Session 5: Financial Management
• Session 6: Managing Operations
31. Workshops
e-Business Now
Helping Entrepreneurs Use Technology to Succeed
The goal of this program is to help small business owners
with little to basic digital literacy learn about technology tools
to help solve their business challenges and grow their
businesses.
Workshops Include:
• Boosting Your Business Using Technology
• Creating a Technology Plan for Your Small Business
• Building the Perfect Website for Your Small Business
• Applying Technology to Jumpstart Your Sales
• Using Technology to Improve Your Cash Flow
32. Workshops
e-Business Now
Helping Entrepreneurs Use Technology to Succeed
• Online workshops help small business owners learn at their
convenience
• 1-day events offer valuable live workshops & roundtables
designed specifically for small businesses
• In-person workshops and roundtable discussions at local
chapters allow for a personalized experience for entrepreneurs
• Technology mentors at local SCORE offices combine tech
knowledge with expert business advice to pave the way for
success
Visit http://www.score.org/ebusiness-now
33. Business Roundtables
Sharing Experiences. Learning Together.
Connecting In-Business Clients to Foster Success
A facilitated discussion event led by a SCORE volunteer or invited
guest expert. These events provide local small business owners
with a supportive peer group and provide value through access to
SCORE resources and services.
• Provides access to the collective wisdom of entrepreneurs in the
local community
• Offers perspectives from a variety of business owners
• Helps emerging firms overcome obstacles and seize
opportunities
• Presents an opportunity for attendees to grow their business
network
• Can be customized for partners as needed
34. Online Resources
Templates. Tips. Blogs. Workshops.
Tools for Business Success Available 24/7
Get access to over1,800 templates & tools, 1,000 blog posts, and 100
English and Spanish language workshops to help you start and grow
your business.
• Templates & Tools - Articles, assessments, outlines, templates, and other
resources that you can use to learn and implement new strategies
• SCORE LIVE Webinars - Live ,1-hour presentations by mentors and partners on a
variety of small business topics and trends
• Online Workshop – A business training module archived on score.org
• SCORE Blogs - Business experts in a number of industries share information on
emerging trends and topics facing today’s small business owner
• SCORE Newsletters - Subscribe to get the latest business information, tips and
resources delivered to your inbox
35. 60% of SCORE clients say these
SCORE-mentored tools are very
important to the growth of their
business.
• Marketing Plan
• Business Plan
• Cash Flow Analysis
• Financial Strategy
Entrepreneurs’ Favorite SCORE Resources
Online Resources
Source: Gallup SCORE Client Outcomes Survey
2010.
36. Why SCORE Works
Mentoring provides improved chances for startup and success
through one-on-one business coaching.
You Don’t Have to Go It Alone
Workshops provide training on
critical topics in an environment
where you can learn from experts
and like-minded entrepreneurs.
Online Resources can be your
playbook to provide step-by-step
outlines for small business
strategies.
37. Why SCORE Works
You Don’t Have to Go It Alone
Our team of SCORE
mentors offers over
300,000 total years of
business experience in
over 60 industries.
We’re here for the life of
your business – providing
free advice for as long as
you own your business.
39. We serve
communities
throughout
the Puget
Sound
area
Mentors in
Downtown Seattle
S. Seattle
N. Seattle
Bellevue/Kirkland
Bremerton and Bainbridge
Kitsap Peninsula
more
BELLEVUE
KIRKLAND
RENTON
WINSLOW
BURIEN
SHORELINE
ISSAQUAH
Greater Seattle SCORE
40. 80 mentors
Over 1,000 active clients
Helped clients start 861 new firms*
Conducted 3,414 mentoring sessions**
Helped create 946 jobs*
* In 2010. **last 12 months
Greater Seattle SCORE
41. Mentoring That Meets Your Needs
One-time
Short-term
Long-term
Mentors Paul Hirz and Dan
Martin confer on how to
best serve clients located
on the Kitsap Peninsula and
in South King CountyMentor Ekhard Preikschat meets with
client Sun Kim in downtown Seattle.
Ekhard advises Sun on his growing
restaurant.
In our Seattle office
In Your Community
Online
42. Gladys
Romero
Banking
These are some
of our 80 advisors
who can help you
with your
business.
Seattle Mentors.
Experienced managers, business owners, directors,
trainers, and educators, and authors.
Mickey Bae
Finance
Tone Shimizu
Import / Export
Robbin Block
Marketing
Ed Molzan
Restaurants
Bob Dorse
Manufacturing
43. A Team with Diverse Backgrounds
Our mentors come from many industries…
44. Convenient Training Programs
to help business owners get started correctly
Workshops taught by experts
Locations around Puget Sound
Times convenient to your schedule
Strong value; affordable
Registration online or by phone
45. Rising Stars…a Greater Seattle Sampler
Jennifer Loomis Photography
Profile: Pioneer in the genre of maternity
photography. Now internationally known
for her ground-breaking work capturing the
pregnant nude.
SCORE’s role: Business mentoring,
which continues today.
Mentor: Jerry Zyskowski
Background:
Defied skeptics
and left a well-
paying job at
MSNBC. Created
thriving business
photographing
moms-to-be.
Success drivers:
Passion; quality of
her work; long
hours; skills gained
working with
business team at
the UofW, and
SCORE mentoring.
Jennifer Loomis
Jeffrey Braun Furniture
Lindsay and
Jeff
Braun
Profile: Passionate about custom design.
Today serves recognized interior designers
nationally. Seattle based. Manufactures in
LA and Seattle.
SCORE’s role: Business mentoring, which
continues today.
Mentor: Ed Milan
Background:
Five-yr-old firm was
experiencing
bumpy and unclear
growth. Jeff Braun
sought assistance
to determine
business’s future
directions.
Success drivers:
Secured contracts
with hotels and key
design consultants.
Combined talents of
owners.
Birds + Bees + Kids
Profile: Firm helps parents and others with
how to speak openly with children about the
topics of relationships, love, and the birds
and the bees.
SCORE’s role: Business mentoring,
which continues today.
Mentor: Jerry Zyskowski
Background:
Needed help
defining an
effective business
plan due to a
narrow market
niche.
Success drivers:
Successful author.
Frequent speaker.
Winner, “Emerging
Entrepreneur
Award” also “Mom’s
Choice” Award.
Firm was
highlighted in
Seattle Magazine.
Amy Lang
46. Sponsors & Partners
Our local partners help us
make such successes possible
You are invited to participate
Visit our monthly meeting
Sponsor a workshop
May we add your logo here?
?
47. Improve your chances for success
Visit seattle.score.org and register your name
Make an appointment to talk with a mentor
Get our CD “How to Get Started…”
How You Can Get Started Now
48. Knowledge. Wisdom. Experience.
WeInviteYou toput Experience onYour Side
Greater Seattle SCORE Executive Team
Jerry Freeland
Workshops
Chair
Walter Moore
Chair,
Sponsorships &
Investment Cmtte
Bill Munroe
Outreach Co-Chair
Larry
Spelhaug
District
Director
Cindy Butler
Outreach Co-Chair
Gil Rankin
mentor/Research
Roger Winter
Past Chair
Ed Milan
Asst District
Director
Ben Meyerhoff
Chapter Chair
Darlene Robbins
SBA-SCORE
Liaison
49. Get Started Today
Don’t Wait.
Contact us today to
Start or grow your business
Become a SCORE volunteer
Call or visit us online:
206-553-7320
www.seattle.score.org
Email: allie@seattlescore.org
www.score.org
AllieThompson
Admin Manager
50. Think Big. Start Small.
Go with Experience on Your Side
Greater Seattle SCORE
Editor's Notes
This presentation combines national slides and best practice slides from Greater Seattle SCORE. We appreciate the effort of the volunteers in Greater Seattle for sharing their presentation for other chapters to use.If you have a best practice you’d like to share, please email marketing@score.org.
Visit www.score.org for more information.
Visit www.score.org/about-score for more information.
Visit www.score.org/about-score for more information.
Visit www.score.org for more information.
Visit www.score.org/about-score for more information.
Visit www.score.org/mentors to get started.
Visit www.score.org/mentors to get started.
Visit www.score.org/Simple_Steps_for_Starting for more information.
Visitwww.score.org/Simple_Steps_for_Growingfor more information.
Visitwww.score.org/Simple_Steps_for_Growingfor more information.
Visit www.score.org/ebusiness-now for more information.
Visit www.score.org/ebusiness-now for more information.
Visit www.score.org to get started.
Visit www.score.org to get started.
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