1. How do sales and payments work?
There are three ways your music (and one way your music videos) can earn you money in the
stores and services you choose:
PERMANENT DOWNLOADS
A Permanent Download means someone bought your music or your music video from a store
and downloaded it to their computer, cell phone or some other media device. Each time your
music is bought, you get paid. There are currently two ways that you get paid by Permanent
download:
You get a Fixed Pay Rate every time someone purchases your music or music video for
download, where you receive an unchanging, predetermined amount of money each time your
music is bought. The Fixed Pay Rate remains the same no matter what the store sells it for.
Even if the store sells your music for a hundred dollars or a penny, you still get the Fixed Pay
Rate.
You get a Subscription Pay Rate every time someone purchases your music (not music
videos) for download, where you receive a variable amount of money each time your music is
bought. The Subscription Pay Rate is different every pay period, and is typically based on four
things:
How many songs were downloaded in a set period of time (monthly or every three
months),
How much money was made by the store in the same time frame,
What "expenses" are deducted by the store, and
What percentage of the remainder is contractually owed to you.
The following stores all offer a Fixed Permanent Download model
iTunes (all stores)
iTunes Video
Napster (also offers Streams, see below)
Rhapsody (also offers Streams, see below)
MediaNet (all stores; also offers Streams, see below)
Amazon MP3
ShockHound
STREAMS
A Stream is when someone listens to your song (not music video) but does not own it and
has not downloaded it. People usually listen to streams as part of a subscription model similar to
the Subscription Permanent Downloads (see above), paying a monthly subscription fee for the
access. In many ways, it's like your fans joined a service that lets them rent your music. As soon
as they stop paying their monthly rental fee, they will not have access to listen to your music.
Each time more than thirty seconds of your music is listened to, you get paid a fee called a
Streaming Pay Rate
There are typically two ways to listen to a music as a stream: "Tethered" and "Non-Tethered"
streams:
A Tethered Stream means the media player (usually a computer) must be connected (or
"tethered") to the Internet at all times in order to listen to the music.

2. A Non-Tethered Stream means the media player (either a computer or, more often, a
portable iPod or iPod-like device, like a Creative Zen Vision, Toshiba Gigabeat, and so on) only
needs to be connected to the Internet once a month for the service to confirm that the user has
paid their monthly subscription fee. After one month, if the person either stops paying their fee
OR if the person does not connect their device to the Internet to verify that they have paid, the
songs will stop playing on their computer or portable player.
Each time your music streams, you get paid the Streaming Pay Rate for that store.
EXCEPTION: Some stores let potential customers stream for promotion or as a "free trial." In
those cases, even though your music may stream, you will not get paid.
The following stores/services offer Streaming Pay Rate:
Napster
Rhapsody
MediaNet (all stores)
ADVERTISING
There are some new services that allow people to listen to your music (not music videos) for
free. In return, the services sell advertising space on the Website where people must go and
stay in order to listen to the music. The amount of money you receive each time your music is
listened to is predicated on how much money the service made in advertising revenue.
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iTunes
How does iTunes sell my music and/or music videos?
There are currently seven iTunes stores:
iTunes United States, selling music and music videos only in the U.S.
iTunes Canada, selling music and music videos only in Canada
iTunes U.K., selling music and music videos only in England, Scotland, Wales, and
Northern Ireland
iTunes Europe, selling music and music videos only in Austria, Belgium, Denmark, Finland,
France, Germany, Greece, Italy, Ireland (Republic), Luxembourg, Netherlands, Norway,
Portugal, Spain, Sweden, and Switzerland
iTunes Japan, selling music and music videos only in Japan
iTunes Australia, selling music and music videos only in Australia
iTunes New Zealand, selling music and music videos only in New Zealand
IMPORTANT: At TuneCore, some stores are bundled together to save you money and for
ease of use. The following iTunes stores are bundled together so that when you purchase one,
you get your music delivered to both for the same single-store price:
iTunes U.K. and iTunes European Union are bundled as a single destination store for your
album, EP or single for the same low one-store price, as iTunes U.K./Europe.
iTunes Australia and iTunes New Zealand are bundled as a single destination store for
your album, EP or single for the same low one-store price, as iTunes Australia/New Zealand.
All iTunes stores sell music and music videos only as permanent digital downloads (no
streaming is offered) that the customer owns and uses in the Fixed Pay Rate Permanent Digital
Download model. Customers can purchase songs or music videos individually for a per-

3. song/per-video price, or customers can buy albums whole (not music videos), getting every
song on that album for one set price. However, this isn't always the case. See below for
EXCEPTIONS.
Most often, iTunes sells individual songs at $0.99 each. BUT, if a song is 10 minutes or
longer, iTunes will automatically mark that song as 'album only' and will make the price $9.99. If
you want to reduce the price to something lower (the lowest price allowed for a track that is 10
minutes or longer is $1.99), you can request this change by writing to support@tunecore.com
from the email address registered in your TuneCore account. Albums are most often sold for
either the sum of all the songs on the album (for albums with ten or less songs), or for a single
set price of $9.99 for albums over ten songs. See below for EXCEPTIONS.
For example, if your album has five songs, an iTunes U.S. customer can either buy the songs
individually for $0.99 or the whole album for 5 x $0.99 = $4.95. If you had another album with 12
songs, an iTunes U.S. customer can either buy the songs individually for $0.99 or the whole
album for $9.99.
EXCEPTIONS: iTunes (and all other digital retailers, for that matter) reserves the right to sell
music and/or music videos any way they want and at any price they want. When your songs,
albums or music videos sell, you will always receive the wholesale price (the royalties you
receive from a sale; please refer to the payout rate chart provided below), but iTunes can sell
your music or video for a penny, a million dollars or anything in between, which is the retail
price. For music, iTunes reserves the right to make a song "purchasable only with the album."
That is, no button would be placed next to the song itself, no option to download it on its own
would be available to the iTunes customer. iTunes does this solely at their own discretion.
Sometimes they do it to long songs (presumably because a 73-minute song would be too much
of a bargain for just $0.99, since that's a whole album's worth of music on a single song).
Sometimes they do it to very short songs (presumably because $0.99 is too much for a 10-
second song). Sometimes they simply adjust the price. However iTunes decides, TuneCore has
no say in the matter, and neither do our patrons. Regardless, once a song or an album or a
music video sells, TuneCore will pay you the required amount the moment iTunes sends the
money. There is no withholding of any sort, not from iTunes, not from TuneCore.
Remember, only albums, EPs and singles can be set to sell in stores/services, not individual
songs. All songs are grouped into albums (technically, an EP and a single is an album of few or
one song), and however the album is set to sell, so will all the songs on that album.
Albums, EPs, singles and individual songs sell differently, so the pay rate is different:
HOW MUCH IS THE PAY RATE FOR MUSIC?
TuneCore takes none of the money from the sale of your music. You get it all. For the iTunes
U.S. store, you receive $0.70 per song sold individually and $7.00 per album with 11 or more
songs sold in its entirety.
Purchases in the iTunes stores outside of the U.S. are made in that country's local currency.
For example, if an album or song sells from the iTunes Japan store, iTunes Japan processes
the sale in Japanese yen (�). The money is then converted into U.S. dollars by TuneCore and
forwarded on to you. As always, TuneCore takes none of the money from the sale of your
music. You get it all, but be aware that bank conversion rates are out of our control and can

4. change from day to day--the bank will convert the currency into U.S. dollars based on what the
exchange rate is at the time the bank receives the money.
For songs sold individually off an EP or album through the iTunes stores, TuneCore pays you
the following:
iTunes Stores Worldwide: You receive
iTunes U.S. Store US$0.70 (no exchange required)
iTunes Australia Store Australian Dollars AU$0.99 (EXCEPTION BELOW!)
iTunes New Zealand Store New Zealand Dollars NZ$1.17 (EXCEPTION BELOW!)
iTunes Canada Store Canadian Dollars CAD$0.70
iTunes Japan StoreJapanese Yen �89 (EXCEPTION BELOW!)
iTunes U.K. Store British Pounds �0.49
iTunes Europe Store Euros �0.71 (after September, 2007)
iTunes Mexico Mexican Peso MXN$8.40
Albums and EPs are sold in their entirety in two possible ways:
Albums under 11 songs and EPs are priced by the song. To calculate how much you would
receive from the sale of an album with less than 11 songs or an EP, multiply the number of
songs by the pay rate of that iTunes store.
Albums with 11 songs or more sold in their entirety have a set pay rate listed below.
For albums with 11 or more songs sold in their entirety, you receive the following:
iTunes Stores Worldwide You receive
iTunes U.S. Store US$7.00 (no exchange required)
iTunes Australia Store Australian Dollars AU$9.99 (EXCEPTION BELOW!)
iTunes New Zealand Store New Zealand Dollars NZ$11.75 (EXCEPTION BELOW!)
iTunes Canada Store Canadian Dollars CAD$7.00
iTunes Japan StoreJapanese Yen �890 (EXCEPTION BELOW!)
iTunes UK Store British Pounds �4.60
iTunes Europe Store Euros �5.40 (after September, 2007)
iTunes Mexico Mexican Peso MXN$84.00
IMPORTANT: Special iTunes Pricing and Pay Rates:
HOW MUCH IS THE PAY RATE FOR "COMPLETE MY ALBUM" PURCHASES?
iTunes lets customers who purchased some of the tracks off one of your albums to, on some
future date, "Complete My Album" (CMA) and get the rest of the album for only the cost of the
remaining tracks.
For accounting purposes, CMA purchases do not appear: rather, the album counts as a full
sale, and the previously purchased track is considered refunded.
EXAMPLE: If you had an album in iTunes U.S. with 15 songs/tracks and one of your fans
purchased a song from it (say, track #8) you'd get the track Pay Rate of $0.70. If later the same
customer came back and purchased the album in its entirety as a CMA, you would earn the Pay
Rate for a whole album sale for albums over 11 songs/tracks, $7.00; a refund for the original
track #8 purchase would be generated, but not appear in your accounting: it would "cancel out"
the next sale you had of that particular track. That is, if in the same month, someone (anyone)
purchased track #8, that sale would be "cancelled out" by the CMA refund and not appear. The

5. refund remains until cancelled out by a sale, and can persist over many months until another
track #8 is purchased.
NOTE: None of this has anything to do with the Trending Reports, which do not take into
consideration the royalties. This is just one of many ways the Trending Reports are different
from the Royalty Reports, and should not be compared side-by-side.
HOW MUCH IS THE PAY RATE FOR "UPGRADED" ALBUM PURCHASES?
If a customer acquired your album, EP or single as a "regular" iTunes purchase in the past
and the same album, EP or single is offered in iTunes Plus, they can UPGRADE their purchase
for a small fee. You will see part of that fee as a royalty payment when the accounting for that
month is reported. The price for an album "upgraded" will be about $2.00 (U.S. dollars),
depending on the number of tracks on the album upgraded.
IMPORTANT: All of the amounts for music and/or music video sales outside of the United
States are subject to the terms, conditions, taxes and laws of those countries, including:
International treaties
Fluctuating exchange rates
Local city, state or federal taxes
Tariffs and local restrictions
Current trade status any countries enjoy with the United States
Some countries have special rules, so that even before taxes, tariffs, exchange rates or
treaties kick in, some money is deducted by the store to pay fees and royalties dictated by local
copyright laws. So from the amount you receive for sales of your music in that country, some
amount will be deducted to pay the copyright holders under the local copyright laws. Even if the
copyright holder is you, some laws require certain royalties to be paid out in that country.
However, no matter what, you will get paid the pay rate, after taxes, exchange rate adjustments,
etc.
Remember, because of currency exchange, these pay rates can vary from country to country
and from day to day. For example, if you sell one of your songs through the iTunes U.K./Europe
store, you ultimately may get a little more or less than the pay rate listed in the above tables,
depending only on the foreign currency exchange rate the moment the bank received the
money. How much more or less? That changes from day to day, but always, we promise that
you get 100% of whatever your songs earn for you.
EXCEPTION: Japan has some special rules, so that even before taxes, tariffs, exchange
rates or treaties kick in, some money is deducted by the iTunes Japan store to pay fees and
royalties dictated by local Japanese copyright laws. So from the sales of your music in Japan,
some portion will be deducted to pay the copyright holders under the copyright laws of Japan.
Even if the copyright holder is you, Japanese laws require certain royalties to be paid out in
Japan. However, no matter what, you will get paid the pay rate less this amount, after taxes,
exchange rate, etc.
EXCEPTION: Both Australia's and New Zealand's governments withhold 5% as a tax on all
sales. This amount is already deducted when you receive your accounting.
Can I submit a Digital Booklet along with my release?

6. Yes, only in iTunes. Digital booklets cannot be attached to albums that have already been
delivered to iTunes. If you have an album you are preparing to send, please DO NOT distribute
your release to iTunes until a member of our Support team has approved your booklet and
notified you that it is attached to your album. If you have a version that has already been sent to
iTunes, you need to process a takedown and submit a new version with the booklet. Digital
booklets cost an additional $20, which will be included in your album total. iTunes is extremely
strict about having the booklets meet the specs listed below, so please be sure that they are
exactly to spec before submitting the PDF to TuneCore. Once your booklet is done and up to
spec, please email it to support@tunecore.com from the email registered to your TuneCore
account and note the associated album's UPC.
PDF Specs:
* PDF format with �.pdf� extension
* Four-page minimum
* All fonts embedded
* 72 dpi minimum
* 11 in x 8.264 in (28 cm x 21 cm)
* RGB color
* Horizontal presentation
* All images full-bleed
Important: These booklets are expressly designed for the iTunes Store format, and cannot be
reproductions of the liner notes with borders to increase their size.
Content Considerations:
* When saving as PDF, make sure the document opens full screen with no negative space
surrounding the document.
* File size should be reasonable (8 - 10 MB max). If the digital booklet is many pages,
consider using fewer images or optimizing images to achieve lower overall file size.
* Printer�s marks are not allowed.
* You cannot sell or advertise other products or services. No other promotional sites are
allowed.
* No links to anything outside of the booklet, except to the artist and/or label website(s).
* No time-sensitive information (for example, a promotion or dates for an upcoming tour or
concert).
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iCloud
Apple announced its new iCloud service on June 6, 2011.
There are two significant changes for iTunes music customers:
When they buy a track on iTunes from one device (like an iPhone), it automatically
downloads on up to 10 devices that use the same iTunes store account (for example, another
Apple computer, iPad, iTouch etc).
They can re-download any of the songs they bought from iTunes an unlimited number of
times.
In both of these cases there is no additional payment made.
iTunes Match

7. On June 6, 2011 Apple also announced another service in addition to iTunes and iCloud
called iTunes Match. This service will launch in the coming months, cost subscribers $24.99 per
year and generate revenue for TuneCore Artists.
For subscribers, Apple will match any music they currently have in their iTunes library on a
Mac or PC. If the exact same song exists in the iTunes store, that song will be available for
subscribers to access via any other Apple device they own. This includes music ripped from CD,
downloaded from friends, file sharing networks and other sources.
How Do TuneCore Artists Get Paid?
As long as your music is available to buy in iTunes, you get paid each time a subscriber re-
downloads or streams your music via iTunes Match.
The amount TuneCore Artists get paid is based on a revenue share model similar to other
stores we work with.
Each time your music is accessed via iTunes Match, TuneCore will pay you a proportionate
share of the total subscription revenue generated by the iTunes Match service. This means you
are paid each time a subscriber re-downloads and streams your music. The pay-out rates can
fluctuate each month, depending on how much subscription revenue was generated and how
often your music was re-downloaded and/or streamed. As always, TuneCore will pay out 100%
of the revenue it receives for your music.
iTunes Match is New Way to Make Money
For TuneCore Artists, iTunes Match is almost like a new �store.� Each time a song you
distributed to iTunes via TuneCore is re-downloaded or streamed by an iTunes Match
subscriber, you get paid.
Therefore, as long as your song is available to buy in iTunes, you could, for example, decide
to give that same song away for free directly to your fans. In fact, it doesn�t matter how or from
where your fans actually got your music. If your fans use iTunes Match to re-download or
stream your song, you get paid.
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Rhapsody
What is Rhapsody?
Rhapsody is a joint venture that is majority owned by RealNetworks and MTV Networks. It is
a subscription streaming service that lets users listen to music directly from their site to a
computer or Rhapsody-enabled device. It has three levels of service: its most basic tier,
�Unlimited,� which allows users to stream its full catalogue over only a computer or non-
portable device (such as a Sonos system, TiVo or Vizio TV); "Premier,� which allows users
portable access � via tethered download or over-the-air streaming -- using one Rhapsody-
enabled MP3 player (such as an iPod Touch or Sansa) or Smart Phone (such as an iPhone or
Android OS phones); and �Premier Plus,� which allows the same full access as �Premier�
but with up to three portable devices. Additionally, Rhapsody�s MP3 store allows non-
subscribers and subscribers to purchase permanent, a la carte tracks and albums. For more
information on the Rhapsody service, we suggest going to Rhapsody�s own FAQ page
(www.rhapsody.com/-discover).

8. How does Rhapsody sell my music?
Rhapsody has several ways of allowing its customers to buy or listen to music:
Rhapsody MP3 Store sells music only as permanent digital downloads that the customer
owns and uses. Visit our section on Fixed Pay Rate Permanent Download models to learn
more.
Rhapsody streaming subscription service lets Rhapsody Subscribers listen to music as
much as they want as streams or tethered downloads (non-permanent downloads) for a single
flat subscription fee. However, if that subscription lapses, the music becomes inaccessible to
the customer. Visit our section on Subscription Streaming models
to learn more.
There are several kinds of Rhapsody customers each with their own options for buying your
music, each of which generates money for you in a different way:
Rhapsody Subscribers can listen to an unlimited number of full-length songs while they are
connected to the Internet and download an unlimited number of high-quality music files to their
PC. They can listen to these downloaded songs online or offline and keep the music they
download so long as their subscription is current. These songs and albums aren't "purchased"
or "permanent" downloads, there's no way for a customer to burn or save the music, and as
soon as the customer's subscription lapses, they lose access to these "tethered downloads."
Rhapsody Subscribers can also buy permanent downloads (at a lower price than non-
subscribers pay, currently a 10% discount per track).
Rhapsody Non-Subscribing Customers (any person who goes to the website) can stream
25 songs each month before they are asked to put down a credit card to continue either as a
Trial Subscriber or a Subscriber.
Rhapsody Non-Subscribing Customers (any person who goes to the website) can stream
25 songs each month before they are asked to put down a credit card to continue either as a
Trial Subscriber or a Subscriber.
Rhapsody Non-Subscribing Customers can also buy permanent downloads, but they pay
more than subscribers.
Rhapsody Trial Subscribers are trying out the Rhapsody subscription streaming service.
Trial Subscriptions last 14 days. Trial subscribers have put down a credit card and typically get
access for free for 14 days before being charged for the first month of subscription (see below
for important details).
Rhapsody Trial Subscribers can also buy permanent downloads at the market rate of $0.99
per track.
What do I get paid when my music sells or stream from Rhapsody?
Each time a Rhapsody Non-Subscribing Customer permanently downloads your music, you
get a payment. When a Rhapsody Subscriber or Rhapsody Trial Subscriber permanently
downloads, you also get a payment, but a fraction less. When a Rhapsody Subscriber streams
or "tethered downloads" your songs, you get a payment, but when a Rhapsody Trial Subscriber
streams, you don't get a payment (see below). Non-Subscribers can stream only up to 25 whole
songs per month before they put down a credit card and opt in either to become Trail
Subscribers or Subscribers, but if they stream one of your songs during this "Rhapsody 25," you
will receive payment.
IMPORTANT: Anyone in the United States can sign up for a Rhapsody Trial by putting down
a credit card and get unlimited free streams for 14 days. If a customer streams your music
during this period, you will not get any payment for the streams--it's considered promotional.

9. This is a Rhapsody policy. If you do not like the idea of people streaming your music for free,
please do not choose Rhapsody as one of your digital distribution stores.
Albums and EPs are sold in two possible ways:
Albums under 11 songs and EPs are priced by the song. To calculate how much you would
receive from the sale of an album with less than 11 songs, multiply the number of songs by the
pay rate for that kind of Rhapsody customer.
Albums with 11 songs or more sold in their entirety have a set pay rate.
You will be able to see the exact pay rate TuneCore pays you for each song or
album/EP/single every time it's downloaded or streamed from Rhapsody in your TuneCore
accounting report. The pay rate is available as an element in every line item. As always, this is
all the money owed to you for that stream or download, NOTHING was taken by TuneCore.
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Napster
How does Napster sell my music?
Napster lets customers listen to an unlimited number of full-length songs while they are
connected to the Internet and download an unlimited number of high quality music files to their
PC. They can listen to these downloaded songs online or offline and keep the music they
download for as long as they want to be a "Member."
Napster subscribers can access music in two ways: as "Members" and "To Go Members."
Although Napster sometimes differentiates between the Napster store and the Napster Light
store, these contain the same music, and your albums will be in both. For a complete
description of the Napster service, we suggest you read the Napster FAQ. NOTE: TuneCore is
aware of the Napster Ringtones service, and we are currently working on how to make this
available for our customers.
Napster Permanent Download Store sells music only as permanent digital downloads that
the customer owns and uses. These files are 256 kbps .MP3 files, and are the customer's to
keep forever, even if they are not (or cease to be) a Napster "member." Visit our section on
Fixed Pay Rate Permanent Download models to learn more.
Napster Streaming Service lets Napster Subscribers listen to music as much as they want
as streams (not downloads) for a single flat subscription fee. However, when that subscription
lapses, the music becomes inaccessible to the customer. Visit our section on Subscription
Streaming models
to learn more.
What do I get paid when music sells or streams from Napster?
Remember that no matter how an individual song or album sells from Napster, you get a fixed
"pay rate," the same pay rate for all independent record labels. Only Napster can set the sale
price, but no matter what they sell that song or album for, you always get the current pay rate.
Even if Napster wants to have a discount, say, offering its customers your songs for a penny
each, you still get the full pay rate every time one of your songs or albums sell. Visit our section
on Subscription Streaming models to learn more.
Napster works in several ways:

10. Napster Subscribers ("Members" and "To Go Members") have a variety of services
available to them. For details, please click here
Napster Subscribers ("Members" and "To Go Members") can also buy permanent
downloads, by using the Napster Light store, if they wish.
Napster Light Customers also have services available. For details, please click here
Napster Trial Subscribers ("Trial Members") are trying out the Napster subscription
streaming service, and can also buy permanent downloads through the Napster Light store, if
they wish.
Each time a Napster Subscriber ("Member" or "To Go Member") streams more than 30
seconds of your song, you get paid. When anyone, even a Napster Subscriber ("Member" or
"To Go Member") permanently downloads one of your songs or albums, you also get paid. Here
is a chart that tells you what you will you get when a song streams or downloads from the
countries Napster sells in:
For Permanent Downloads PER SONG through the Napster Light Store:
Napster Light Worldwide: You receive per song
Napster U.S. Store US$0.65
Napster Canada Store Canadian Dollars CAD$0.65
Napster U.K. Store British Pounds �0.48
Napster Europe Store Euros �0.65
Albums and EPs are sold in two possible ways:
Albums under 11 songs and EPs are priced by the song. To calculate how much you would
receive from the sale of an album with less than 11 songs, multiply the number of songs by the
pay rate of that country. For example, from the sale in the U.S. Napster Light Store of a 5-song
album, you would receive $3.25 for the whole album.
Albums with 11 songs or more sold in their entirety have a set pay rate listed below.
For Permanent Downloads PER ALBUM (11 songs or more) through the Napster Light Store:
Napster Light Worldwide: You receive per album
Napster U.S. Store US$6.50
Napster Canada Store Canadian Dollars CAD$6.50
Napster U.K. Store British Pounds �4.80
Napster Europe Store Euros �6.50
For each of your songs streamed by a Napster Subscriber ("Member" or "To Go Member"),
you receive a proportionate share of the membership fees, based on the number of streams of
your music in that pay period, minus any applicable expenses. As always, TuneCore keeps
NONE of this money.
IMPORTANT: Napster currently distributes to Canada, Germany, United Kingdom, United
States. For the moment, you MUST have worldwide rights to your music before you select to
have it available in Napster. In the future, TuneCore will offer you the ability to control what parts
of the world you make your music available in.
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MediaNet
What is MediaNet?

11. MediaNet is a leading digital service provider that back-ends branded music stores for other
companies. As a B2B platform, MediaNet powers partner services including MOG, iLike, Tesco,
iMesh and Pasito Tunes (La Curacao) plus more, aggregating multiple retailers and online
music services under one single distribution point. For a full list of MediaNet powered services,
please click here. MediaNet�s products are currently available in the US, Canada and the
United Kingdom.
Through its partner services MediaNet distributes content via two models: (1) the MediaNet
Store and (2) the MediaNet Subscription Service.
Partners like iLike, Tesco and Secure Media have integrated the MediaNet Store, offering
download sales under their own brand. MOG, iMesh and Pasito Tunes (La Curacao) offer paid
subscription services powered by MediaNet, charging consumers a monthly subscription fee for
access to unlimited streaming via the MediaNet Subscription Service.
Since recently launching MN Open, its next-generation platform, MediaNet has expanded
distribution by adding customers like Rolling Stone and eBay who are integrating the MediaNet
Store into their websites to sell downloads directly to their users, rather than directing them to
other online stores.
How Does MediaNet Sell My Music?
MediaNet powers branded online music stores and subscription services for its retail
partners. Your music is offered by MediaNet partner services in the following ways:
Download Sales (a la carte download store). Consumers purchase downloads of your
music through one of the MediaNet-powered partner stores (The MediaNet Store). These
include: iLike, Tesco and Secure Media.
Subscription Streaming. Consumers pay a monthly subscription fee to access full-length
streams of your music (The MediaNet Subscription Service). Most MediaNet-powered
subscription services also include an a la download store which is available to subscribers and
non-subscribers. MediaNet-powered subscription services include MOG, iMesh, Pasito Tunes
(La Curacao).
How Much Do I Get Paid?
MediaNet Store: You are paid a fixed per track rate for each download sale. The
permanent download rates are as follows:
Per Track:
US: $0.70
UK: �0.49
CA: $0.72 (Cdn)
Per Album:
US: $7.00 (Standard Midline)

12. UK: �4.90 (Standard Midline)
CA: $ 7.00 (Cdn) (Standard Midline)
Note: a publishing fee to cover public performance royalties may be deducted from
download sales outside the US to the extent that MediaNet is charged for such publishing cost.
MediaNet Subscription Service: MediaNet pays TuneCore artists a proportionate share of
40% of subscription revenue, which means you are paid each time a subscriber streams your
music! The pay-out rates can fluctuate each month, depending on how much subscription
revenue was generated and how often your music was streamed.
Example:In a given month, the MediaNet subscription service generates $250,000 in
revenue (after a standard deduction for public performance royalties), while the service�s
subscribers have generated a total of 10 million plays for that month. Since MediaNet shares
40% of the gross revenue -- as a service provider MediaNet has to split revenue with its
partners -- the revenue pool shared with TuneCore artists is $100,000 (40% of $250,000)
Let�s say 1 million streams that month came from TuneCore artists, meaning
TuneCore�s proportionate share (or market share) was 10% that month. Then, TuneCore is
paid 10% of $100,000 (40% of $250,000) or $10,000.
The per stream pay-out rate for TuneCore artists is $0.01 ($10,000 divided by 1,000,000
streams). If your music generated 20,000 subscription streams that month, then your revenue
would be $200.00 (20,000 x $0.01).
In addition to subscription streaming revenue, subscribers and non-subscribers usually
have the ability to buy a la carte downloads from most MediaNet-powered subscription services,
offering additional revenue streams for your music.
Note: Non-subscribers do NOT have access to full-length streams of your music, only 30-
second samples.
Does MediaNet Give Away Any Songs/Streams As Promotional
MediaNet partner services DO NOT offer free permanent downloads unless specifically
authorized by TuneCore or its artists/customers. However, MediaNet partners have the ability to
offer free permanent downloads to consumers without permission as long as the full per track
fee is paid. Under this model, the MediaNet partner simply subsidizes the free download by
paying the full rate.
MediaNet-powered subscription services have the ability to offer a free trial to consumers
who sign up for an account and provide payment information. When the free trial expires, it
automatically rolls over into a paid subscription unless the account is canceled, and this means
now the subscription revenue pool in which you participate has just grown.
In the past only few MediaNet-powered subscription services have offered a free trial, with
most of them being limited to 7 or 14 days.

13. Note: You may not like the idea of giving your music away for free. Keep in mind that you
are helping to promote a model where consumers pay a monthly fee for access to music. It�s
important that music fans can test a subscription service before signing up, and many free trials
are converted to paid accounts. Free trial is NOT synonymous with free streaming. Free trials
require a commitment on the part of the consumer and are essential to promoting a model that
generates steady revenue for labels and artists in return for access to unlimited streaming.
In which territories is MediaNet available?
MediaNet currently powers online music stores and services in the US, Canada and the
UK.
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eMusic
How does eMusic sell my music and what do I get paid when songs or albums sell from
eMusic?
eMusic is a service that lets people download music (no streaming is offered) through
different membership plans. When you distribute your music through TuneCore, eMusic sells
your music at a retail price (the selling price of your music) of $0.49 per song with a maximum
price of $5.99 per album ( $0.49 x Number of Songs = Album Price, but maximum album price
of $5.99). So, you get paid $0.40 per song sale and a maximum price of $4.40 per album sale.
Note, if a song is 10 minutes or longer, then that song will be available as album only.
Note, eMusic pays out sales quarterly.
IMPORTANT: eMusic now sells music in the United States, Canada, the United
Kingdom and Europe, but may add more countries at any time. For the moment, you MUST
have worldwide rights to your music before you select to have it available in eMusic.
For a complete description of the eMusic service, we suggest you read the eMusic FAQ.
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VerveLife
VerveLife is a leading force in robust, tech-driven solutions that help brands and digital
retailers harness the power of music. VerveLife provides digital content for the following
companies: DMX, IMVU, Roqbot, the Live Nation and Ticketmaster Superstores, and official
artist stores for Musictoday, Cinder Block, and Bandwear. When you choose to have your music
delivered to VerveLife, you agree to make it available to all retailers as described below. Please
note: for some of VerveLife�s clients, it is not guaranteed that your content will be added to
their store or playlists, but it will make your content available for the opportunities detailed
below.
IMVU
IMVU (imvu.com) is a non-traditional music retailer, but a social avatar networking site.
Through VerveLife distribution, your music will be available as both a stream and download in
the IMVU Music Store. People go to IMVU, create an avatar (a graphical representation of
yourself) that can wander, interact, socialize and buy virtual items and music.
How Streaming Music Works in IMVU:

14. Streaming tracks are purchased by users at a flat rate. An avatar can create a playlist of
songs and enable other avatars to listen to it within a chat room; just like a DJ at a radio station
puts together a playlist of songs for listeners to hear. When a "radio station" plays songs on the
Internet, U.S. law requires you get paid. The money that is owed to you is paid to a collection
agency called SoundExchange. Sound Exchange's job is to collect the money owed to you from
streams in the U.S. and then give it to you, once you register with them (registration with Sound
Exchange is free). International streaming sales are handled through another company called
PPL. So, money earned from streaming your music at IMVU will NOT flow through TuneCore: it
will be waiting for you at Sound Exchange, and you need to be signed up with Sound Exchange
to retrieve it.
How Digital Downloads Work in IMVU:
In addition to streaming music, MP3 downloads are available to IMVU users for
purchase in the IMVU Music Store. The wholesale cost paid to you is 70% of the retail price (i.e.
if your song sells for $0.99, you get paid $0.70 for that song sale).
NOTE: IMVU Music Store does not accept any song that is 10 minutes or longer. If you
have an album with a song that is 10 minutes or longer, that song will not be available in the
IMVU Music Store.
DMX
Through multi-sensory branding, DMX (dmx.com) has been creating unforgettable brand
experiences for commercial environments since 1971. The first music service to license and
program original artist music, DMX has rigorously researched and tested the effects of music,
video, messaging and scent on human behavior. See their list of clients here:
http://www.dmx.com/about/our-clients
Through distribution to VerveLife, your music will be accessible to DMX�s team of
music designers who hand pick songs for inclusion in playlists they create for clients. If your
music is selected and used for an in-store or online client playlists, you will be paid per stream
by Sound Exchange (see IMVU section above for more info on how that works). Many of the
widgets created for DMX�s clients enable the customer to purchase single track or entire
playlist downloads as well.
DMX also manages the music for DirecTV�s music channels. The channels are genre
specific and can be accessed by any DirecTV customer. When songs are played, there is
typically a listing of the artist, song title, and a reference to SonicTap.com to purchase the song
the customer is hearing. SonicTap.com is a digital download store owned by DMX, selling DRM-
free MP3s direct to the consumer. SonicTap allows users to purchase songs they�ve heard on
DirecTV, as well as playlists created by DMX music designers based on genre, mood, basically
any preference. Choosing to deliver your music to VerveLife will automatically make your
content available to DMX, who can add your music to the SonicTap.com store. The wholesale
cost paid to you will be 70% of the retail price (for example: if a track of yours is sold for $0.99,
you will be paid $0.70 for that sale).
Maxback

15. VerveLife brings digital music downloads to its new partnership with MaxBack.com, a
rewards-through-recycling used electronics program. MaxBack.com allows consumers to
recycle used electronic items (cell phones, mp3s, digital cameras, GPS systems) in exchange
for points which enable them to receive rewards like music downloads, electronic items, or to
contribute their items� value to schools or non-profits.
Roqbot
Roqbot provides an innovative and engaging way for people to hear their favorite music
at bars and restaurants. Instead of inserting money into a jukebox, customers can check into a
participating venue with the Roqbot application and become a �DJ� for the venue, selecting
song choices from the app entering it into a DMCA-compliant playlist that gets played through
the venue�s speakers. Other DJs in the venue can also add songs to the playlist, ultimately
providing a crowdsourced playlist between users under one roof. People can also vote song
picks up or down, which affects DJ ratings as well as positions in line.
If you deliver your music to VerveLife, it will provide Roqbot access to it for compulsory
streaming usage only. That means money earned by your music from streaming through
Roqbot will NOT flow through TuneCore: it will be waiting for you at Sound Exchange, and you
need to be signed up with SoundExchange in order to retrieve payment.
Musictoday, Live Nation and Ticketmaster Stores
Live Nation Entertainment is the world�s leading live entertainment company consisting
of concert promotion, marketing solutions, ticketing and e-commerce. They have two
merchandise stores, the Live Nation Superstore Live Nation Superstore and the new
Ticketmaster Store. Both stores carry and sell physical goods and digital content from artists,
comedians, and celebrities.
VerveLife is the digital content provider for Musictoday, who manages the Live Nation
and Ticketmaster Superstores. Therefore when you deliver your content to VerveLife, you are
making your music available for the Live Nation or Ticketmaster stores to sell. Not every piece
of content delivered to VerveLife will get added to these two stores, but they will be available for
consideration. The wholesale cost paid to you will be 70% of the retail price (for example: if a
track of yours is sold for $0.99, you will be paid $0.70 for that sale). There are also seasonal,
promotional opportunities for both the Live Nation and Ticketmaster stores. Your content may
be considered for these promotions if applicable.
Official Artist Stores (Musictoday, Cinder Block, Bandwear)
Musictoday, Cinder Block, and Bandwear are three separate companies, not affiliated
with each other, that operate official merchandise stores for artists, record labels, branded tours,
comedians and celebrities. VerveLife is the digital content provider for these three merchandise
companies. By delivering your content to VerveLife, your content will be accessible to these
retailers and considered by them only if they have a direct working relationship with you.
Content does not get sold on any of these stores without permission from the artist, artist
manager, and/or record label. If your content is sold in any store managed by Musictoday,
Cinder Block, or Bandwear, the wholesale cost paid to you will be 70% of the retail price (for
example: if a track of yours is sold for $0.99, you will be paid $0.70 for that sale).

16. Back to top
Amazon MP3
How does Amazon MP3 sell my music?
TuneCore delivers your music to the Amazon MP3 music store, which sells music only
as permanent digital downloads through the Web (no streaming is offered other than 30-second
sample streams for each song). There is no physical distribution available through Amazon
MP3, but you do have the option to opt-in to the Amazon CreateSpace program if you would like
to make a physical album available for purchase on their site. Your fans will be able to purchase
songs individually or entire albums digitally as downloads to their computers and/or portable
devices or choose to save their purchase in their Amazon Cloud Drive.
Amazon MP3 offers multiple tiers at which you can set your wholesale cost:
Front Line: The highest wholesale cost offered (good for new releases)
Mid Line: Slightly lower than Front Line (good for new releases and recent releases)
Catalog: Slightly lower than Mid Line (good for releases older than 18 months)
Special: The lowest wholesale cost offered (good for promotions, old and/or slow-
selling catalog)
Promotional: Free/Zero Cost (good for promotional songs/albums or samplers) NOTE:
Songs and albums submitted with zero cost appear as free downloads in the Amazon.com MP3
Store.
At this time, digital songs and albums are only sold in the following territories: U.S.,
France, United Kingdom, Japan, Germany, Austria and Switzerland. When you distribute
through TuneCore to Amazon MP3, be sure you have the rights to sell the music within those
territories, and be prepared in case Amazon MP3 expands to other territories. If you do need to
limit the territories you distribute to, you can write to support@tunecore.com.
IMPORTANT: Amazon MP3 does not use Digital Rights Management (DRM) on music
they sell. Music will be sold unprotected as MP3s. If you are concerned about the lack of DRM,
please do not choose to sell your music through Amazon MP3.
IMPORTANT: Although for each album you submit to Amazon MP3, TuneCore lets you
request its wholesale cost, an album can only be at one level (Front Line, Mid Line, etc) , and all
songs on that album will be sold at that corresponding level. Tracks can be sold individually or
set to "album only."
IMPORTANT: Amazon MP3 sets customer prices independently. Even though you may
choose which wholesale cost you'd like for your album, the corresponding customer price is set
by Amazon and can change at any time. But remember: when your songs or albums sell, you
will be paid at the rate you selected. Please consider carefully when you decide your wholesale
cost or if you are comfortable with Amazon MP3's promotional policies at all. If not, please do
not choose to have your album distributed through Amazon MP3.
What do I get paid when my songs or albums sell from Amazon MP3?
When an individual song or album sells from Amazon MP3, you get a fixed "pay rate"
(for more information about the Fixed Pay Rate, click here: Permanent Download model).
HOW MUCH IS THE PAY RATE?

17. When you choose to have your album delivered to Amazon MP3 for digital distribution,
you will be provided tables that reflect the Pay Rate for each wholesale cost tier. On occasion,
Amazon MP3 will enter into promotions to help drive sales and raise profile of the music in the
Amazon store (i.e., download codes bundled with a non-music product). But again, please
remember: when your songs or albums sell, you will be paid at the rate you selected. If you
would like to change your wholesale cost, you may do so at any time.
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ShockHound
NOTE: SHOCKHOUND SHUT DOWN ITS STORE ON MAY 15, 2011.
ShockHound is a digital download service. ShockHound is operated by Hot Topic, the
U.S.-based retail chain, and integrates Hot Topic's merchandising, as well as its own. If you
select to have your music delivered to Shockhound, your fans will be able to purchase individual
tracks and whole albums in the United States (at the moment).
ShockHound sells your music as non-DRM MP3s encoded at 192kpbs.
ShockHound sells individual songs for $0.99 and albums for $9.99. In all cases, the Pay
Rate is 70% of the sale price. All of that money goes to you!
Shockhound is a monthly accounting store, so you will see sales and activity from
ShockHound 45 days after the end of the month. For example, sales activity in June, 2008, will
appear on your TuneCore account My Account page on August 15, 2008.
As ShockHound gets closer to launch, check back for more information.
Nokia Music Store
What Is the Nokia Music Store?
The Nokia Music Store is an international digital download store that sells high-quality
.mp3 individually or as album purchases a la carte. The Nokia Music Store also populates the
catalog of a service called "Nokia Comes with Music" which is a free music download
subscription service. The Nokia Music Store does not yet offer ring tones but will in the future.
What territories is Nokia Music available in?
Nokia Music Store is currently working on rolling out many more countries to their
already impressive roster. So far Nokia Music Store is available in the following territories:
Australia, Austria, Brasil, Finland, France, Germany, Indonesia, Ireland, Italy, Malaysia,
Netherlands, Norway, Poland, Portugal, Singapore, South Africa, Spain, Sweden, Switzerland,
United Kingdom
Nokia Comes with Music is available in: Australia, Brazil, Germany, Italy, Mexico,
Singapore, Switzerland, Sweden and United Kingdom.
**Note: Neither the Nokia Music Store or Comes with Music are available in the U.S. but
will be in the future.

18. How does Nokia sell my music?
Nokia Music store sells DRM-free 256K .mp3 files and Nokia Comes with Music sells
DRM-encrypted .wav files. Nokia Comes with Music files are DRM protected because they are
sold for free. This is to stop customers from sharing the files with anyone outside of other Nokia
Comes with Music subscribers. This means no one will be able to burn the files to a disc or put
them on any players besides their mobile devices and computer. The files cannot be shared
(except with other Nokia Comes with Music subscribers) or burned.
How much is the pay rate?
Nokia Music Store � The Nokia Music store sells all releases song by song unless that
release has 10 or more tracks. When a release has at least 10 tracks, customers then have the
option to purchase the entire album. Individual tracks sold will earn you a wholesale pay rate
of .49 GBP; whole albums sold will earn you a wholesale pay rate of 4.45 GBP.
Nokia Comes with Music � Although all the songs are free to all Nokia Comes with
Music subscribers, the amount of subscribers in each month is calculated and multiplied by the
total subscription rates. To find the payout rate for TuneCore artist�s Nokia then takes our
�market share� (the percentage of downloads TuneCore�s artists made up for in that month)
and multiplies it by the gross revenue for that month.
Example: Let�s say that Nokia Comes with Music had a total of (for this
example)100,000 subscribers this month, and this month, say, 50,000 tracks were sold. To
calculate the Pay Rate, multiply 100,000 by the subscription rate (1.90 GBP) and then multiply
that by our market share (for this example let�s go with 10%) and divide by the number of
tracks sold (for this example, 50,000).
Sample Pay Rate: 100,000 x (1.90GBP) = 190,000 GBP x 10% = 19,000 GBP / 50,000
= .38 GBP (pay rate per song). This would then be converted into US dollars. Of course, as
always, TuneCore takes nothing: we pay 100% directly to you.
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Zune Store
What is the Zune Marketplace?
The Zune Marketplace is a digital online store with music videos, television shows,
movies and audio/video podcasts.
How does the Zune store sell my music?
Zune Marketplace offers consumers two options to obtain music: � la carte or
subscription service. The � la carte option allows consumers to buy individual tracks or albums
and the unlimited option is the Zune Pass monthly subscription service.
How much is the pay rate for music?

19. TuneCore takes none of the money from the sale of your music. You get it all. For the
Zune U.S. store, you receive $0.70 per song sold individually and $7.00 per album with 11 or
more songs sold in its entirety.
Purchases in the Zune stores outside of the U.S. are made in that country's local
currency. For example, if an album or song sells from the Zune Japan store, Zune Japan
processes the sale in Japanese yen (�). The money is then converted into U.S. dollars by
TuneCore and forwarded on to you. As always, TuneCore takes none of the money from the
sale of your music. You get it all, but be aware that bank conversion rates are out of our control
and can change from day to day--the bank will convert the currency into U.S. dollars based on
what the exchange rate is at the time the bank receives the money.
For songs sold individually off an EP or album through the Zune Store, TuneCore pays
you the following:
Zune Stores Worldwide: You receive
Zune U.S. Store US $0.70
Zune Canada Store CDN $0.70 (EXCEPTION BELOW!)
Zune United Kingdom Store GBP �0.49 (EXCEPTION BELOW!)
Zune European Union Store (excluding UK) EUR �0.70
Zune Australia Store AUD $0.99 (EXCEPTION BELOW!)
Zune New Zealand Store NZD $1.17
Zune Japan Store Yen �89
Zune Mexico Mexican Peso MXN $8.40
EXCEPTION: Japan has some special rules, so that even before taxes, tariffs, exchange
rates or treaties kick in, some money is deducted by the Zune Japan store to pay fees and
royalties dictated by local Japanese copyright laws. So from the sales of your music in Japan,
some portion will be deducted to pay the copyright holders under the copyright laws of Japan.
Even if the copyright holder is you, Japanese laws require certain royalties to be paid out in
Japan. However, no matter what, you will get paid the pay rate less this amount, after taxes,
exchange rate, etc.
EXCEPTION: Both Australia's and New Zealand's governments withhold 5% as a tax on
all sales. This amount is already deducted when you receive your sales.
In what territories is the Zune store available?
The Zune Marketplace is currently available in France, Germany, Italy, Spain, United
Kingdom, United States.
Is it a software or a website?
The Zune Marketplace is accessible via the free Zune PC software application for
computers running the Windows operating system. Download from www.zune.net
Can people play music purchased in Zune on their iPod?
If they purchase MP3 content, yes. However Subscription and WMA content is not
compatible with iPod devices.
Is there streaming?

20. Yes. 30-sec song samples are available on both the Zune PC software and on the
Zune.net website. With the Zune Pass subscription service, consumers can stream music from
the Zune PC software, Zune.net website and directly to Zune portable media players when
connected to a WiFi hotspot.
Is there a subscription service?
Yes. Zune Pass is a music subscription service that allows users to download and
stream tracks from the Zune Marketplace via the Zune software and directly from their Zune
device (over Wi-Fi). Zune Pass subscribers are also able to stream full songs from a web
browser. Software features such as Channels, Mixview, and Smart DJ are optimized to take
advantage of unlimited access to music at Zune Marketplace and on Zune.net. In a Wi-Fi
hotspot this also gives user the ability to instantly download songs heard on the Zune player's
built-in HD Radio FM tuner.
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Myspace Music
What is Myspace Music?
MySpace Music empowers MySpace users to access a vast catalog of ad-supported,
full-length, on-demand audio and video streams. Users can add songs from the MySpace Music
catalog to their profile pages, create and share playlists, and even purchase MP3 downloads
(powered by Amazon MP3 and iTunes) and ringtones (powered by Jamster), when available.
What territories does Myspace Music currently cover?
MySpace Music is currently available in the U.S., U.K., Australia and New Zealand.
When I distribute my music through TuneCore, where will my "buy" buttons appear in
the MySpace Music Store ?
First, you need to give TuneCore your MySpace Music Friend ID when adding the
MySpace Music store to your album or single. If you do not know your MySpace Friend ID,
please email support@tunecore.com with your MySpace profile URL. Once the Friend ID has
been added in TuneCore, it will take 1-2 weeks for your music to go live in MySpace Music. You
will know your music is live when you click the "Music" tab on the side-panel (under "Profile")
and below the media player under "Albums & Singles," you will see your albums/singles listed
that you distributed through TuneCore. When you click each one, you'll be brought to the album/
single page with buy links and streaming capabilities. Please note, the buy links will NOT
appear in your media player on the artist profile through TuneCore distribution.
While MySpace accepts all releases to their store, they are not able to link Various
Artists (Compilation Albums) to specific Friend IDs at this time.
How do I get paid?
While these streams are free to users, they are ad-supported, and you will get paid an
aggressively negotiated share of MySpace Music's ad revenue related to your web traffic for, in
effect, doing what you're doing already -- maintaining your MySpace page and using it to

21. engage with and grow your audience. If you opt-in to the MySpace Music service through
TuneCore, the music you deliver to TuneCore will be included in the MySpace Music service
and will therefore be eligible for a share of ad revenue.
All sales that are generated in iTunes and AmazonMP3 from the buy buttons in your
MySpace Music player will appear as normal in your sales reports. The buy buttons are simply
links redirecting to the respective stores.
If I upload music to my own MySpace profile page, will that music be a part of the
MySpace Music service and therefore available for monetization?
While you, as an artist or label, still maintain control over adding or removing featured
songs to your MySpace profile page, for your song to be eligible for a share of ad revenues, be
sure to submit all necessary components (i.e., audio, cover art, metadata) to TuneCore.
TuneCore will, in turn, take care of all activation and delivery requirements with MySpace Music,
accounting, and reporting, integrating this information into your TuneCore account.
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iHeartRadio
IMPORTANT: On June 13, 2011, Thumbplay discontinued their service. Since
Thumbplay was bought by Clear Channel back in March, they shifted all content that was ever
received by Thumbplay to the streaming service, iHeartRadio, which offers access to over 750+
radio stations nationwide as well as a DMCA-compliant personalized radio feature. This means
all content that was ever received by Thumbplay from TuneCore artists will be available on
iHeartRadio as of June 13, 2011. After June 13, 2011, TuneCore artists can continue to
distribute their music to iHeartRadio to have their music available for streaming there.
Note: Towards the end of 2011, iHeartRadio plans to launch their on-demand store,
where sales reporting will then be reported to TuneCore. Once their on-demand store launches,
we will have more information here.
If you distributed music to Thumbplay before June 13, 2011: What is Thumbplay Music?
Thumbplay Music is an unlimited, on-demand music service offering streams and
downloads for smartphones as well as PCs/Macs. Customers have the option to pay for an
unlimited monthly streaming or purchase full downloads.
How does the Thumbplay Music store sell my music?
Your content is made available as streams for members that pay $9.99 a month. Your
content is also made available for MP3 download priced at $0.69, $0.99 or $1.29 per download,
based on the price tier you select.
MP3s are DRM-free 320 kbps files.
Does Thumbplay Music give away any songs/streams as promotional?
Yes. For the first three days after creating an account, Thumbplay Music users will have
free access as trial users. After three days, their trial will expire and full songs will become :30

22. samples. Once an account is upgraded by paying $9.99 for a given month, users will have
immediate access to full songs again.
This free trial is for streaming songs only - Full downloads will not be given away as part
of this 3 day promotion.
How do I get paid?
For downloads priced at $0.69, you will be paid $0.49.
For downloads priced at $0.99, you will be paid $0.70.
For downloads priced at $1.29, you will be paid $0.91.
For streams, you will be paid your proportionate share of 50% of the streaming revenue
for a given month.
What Territories is the Thumbplay Music store in?
Thumbplay Music is currently available in the US only.
Is Thumbplay Music a software or a website?
It�s currently a free application that you can download to your smartphone and
computer. It�s available in the BlackBerry AppWorld and Android Marketplace, as well as an
Adobe AIR application for PCs/Macs from http://music.thumbplay.com. All Thumbplay Music
applications are free to download. More applications and platforms are on the way, including
iPhone.
How will I get paid after June 13, 2011?
TuneCore artists who have distributed their content to Thumbplay and had sales occur
will receive sales reports and money in their TuneCore account up to the reporting date of June
13, 2011. After June 13, 2011, all money made from iHeartRadio plays of your music will be
reported to Sound Exchange. So money earned by your music from streams at iHeartRadio will
NOT flow through TuneCore: it will be waiting for you at Sound Exchange, and you need to be
signed up with Sound Exchange to retrieve it. Registration with Sound Exchange is free!
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Spotify
What is Spotify?
With access to millions of songs in high quality audio through your computer, on your
mobile and beyond, Spotify makes it easier than ever to play and share music legally. All you
need to do is create an account and download the streaming music player. For more details,
have a look at the Spotify introduction video: Spotify
How long does it take for my music to go live in Spotify?
At this time it takes about 6-8 weeks for content to go live in Spotify after it's been
delivered from our system.

23. How does Spotify sell my music?
Spotify sells your music via streaming or paid downloads. 1.) Streaming: Spotify
provides on-demand streaming access to your music through an application. Users can choose
either a free, ad-funded version or a subscription option for ad-free listening and access to
Spotify on their mobile phone. 2.) In early May, Spotify launched their own download store. So,
when you distribute your music to Spotify, your music will be available for streaming and
downloads. Users can purchase music downloads via a la carte or bundles. You can click here
to see more details about a la carte and bundle downloads: Spotify Downloads
How much do I get paid for streams?
Spotify has deals with necessary rightsholders in all of its launch countries. Together
with them, Spotify has agreed upon a royalty based on how frequently your music is played.
Each stream earns you a share of Spotify's advertising revenue. The actual amount varies and
depends on the ratio of advertising revenue and your percentage of the total number of streams
at Spotify in a given month.
How much do I get paid for downloads?
If someone buys your music a la carte in Spotify, TuneCore pays you USD $0.70/EUR
�0.70/GBP �0.49 per track.
If someone buys your music as part of a bundle, TuneCore pays you based upon
Spotify's calculations for the prorated share of all monthly bundle purchases.
Does Spotify give away any songs/streams as promotional?
No, all plays are reported and paid for.
In what territories is Spotify available?
Spotify is currently available in Finland, France, the Netherlands, Norway, Spain,
Sweden, United Kingdom and United States.
Is Spotify a software, a website, or both?
Spotify is a client based player that you need to download to your desktop or mobile.
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TuneCore Physical Distribution
Amazon: Disc On Demand
What is Amazon: Disc On Demand?
When you select Amazon: Disc On Demand you will have unlimited physical inventory
made one at a time available US distribution for no up front manufacturing costs � all you need
is an album cover and your music.
Your album will be available for purchase on Amazon.com at the price you pick at
TuneCore. Music from TuneCore Artists will also be available exclusively within a TuneCore
branded section of Amazon. All releases by TuneCore Artists in Amazon: Disc On Demand are

24. eligible for inclusion in an exclusive marketing and promotion email targeting a portion of
Amazon.com�s customers.
How is it done?
When your album is ordered at Amazon.com, it will be manufactured with high quality
four-color artwork (a CD booklet, tray card and four color printing on the CD) in a shrink-
wrapped jewel box. Amazon will fulfill and ship the order just like any other Amazon product.
What if I don't have artwork?
You do not need full artwork for Amazon: Disc On Demand. All you need is an album
cover. At TuneCore you will pick from one of ten templates that layout and design all the rest of
your artwork for free.
What size does my album artwork have to be?
Your album cover art has to be a higher quality than a digital album cover as it is being
physically printed.
Dimensions:
1600 x 1600 pixels
300 dpi (dots per inch)
What if I have my own complete jewel case artwork?
We do not offer a way for you to submit custom artwork to Amazon.com for physical
distribution (Amazon On Demand). We do however provide pre-designed templates for artwork,
which you will find when you are creating your release in TuneCore as long as you have
selected Amazon On Demand as a store for distribution. If you do not want to use one of our
pre-designed artwork templates, you can distribute to Amazon On Demand on your own directly
by going to this link: https://www.createspace.com/
Please remember, if you are choosing to go through CreateSpace on your own, do not
select Amazon On Demand as a store when you distribute your release through Tunecore.
How much will my CD sell for?
In TuneCore, you select what wholesale price tier you want your album to sell for
starting at $8.98 and going up in one dollar increments to $19.98.
What do I get paid?
From each sale of your CD at Amazon.com, TuneCore pays you 40% of the sale price
selected. As always, TuneCore passes through 100% of what we receive for your sales
automatically into your TuneCore account balance. So, for example if you choose a price of
$10.98 you will receive: $4.39.
Can I order my own CD?
Yes! Just go to Amazon.com, search for your CD, and order it.

25. Will I get a physical copy of my CD before it goes live?
No, there will not be a physical copy made before it goes live.
How long does it take before my CD goes live in Amazon?
The average time it takes for releases to be processed by TuneCore and Amazon: Disc
on Demand is about 6-8 weeks.
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How do I submit my music to Pandora for review and possible play features?
Please note that first and most importantly, it is not possible to guarantee any content
will be picked up by Pandora. Pandora is an online radio station that editorially selects the music
they wish to feature.
To become eligible for consideration by Pandora, you must have a physical CD for sale
on Amazon.com TuneCore can help you do this, please see the following:
Distribute your album through TuneCore and when picking your stores, choose the
Amazon On Demand store. When your CD becomes available in Amazon On Demand, follow
Pandora's own steps on how to qualify and submit (details here:
http://blog.pandora.com/faq/contents/31.html)
A few additional things to consider:
-It can take 6-8 weeks for content to go live in the Amazon store when submitting your
content to Amazon Disc On Demand.
-After your content goes live, it may not immediately be searchable by the Pandora staff.
You'll know when it is ready to submit once you see Amazon has posted the track listing for
your album. This can take an additional 1-2 weeks after your album has gone live to process.
-If you're interested in getting guaranteed online radio airplay, you can get that from our
partners at Jango. To learn more about the Jango promotion, click here.
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Can I mark a track on my album as 'album only'?
At this time we can only mark tracks as album only in AmazonMP3 & iTunes. In order to
mark tracks as "album only" in iTunes, we require legal documentation showing that you do not
have the rights to sell the track(s) individually. The contract must be between you and the rights
holder of the song(s) in question. Please highlight the section, which clearly states this. Scan in
the highlighted documentation and email it over to support@tunecore.com from the email
registered to your TuneCore account. The only other way to request an album only track in
iTunes is if it is an iTunes exclusive (this song cannot be delivered to any other stores).
Regardless of which method you choose, the total amount of "album only" tracks in iTunes
cannot exceed 12% of the entire album. This is iTunes store policy. Also, iTunes will also
automatically mark any track that is 10 minutes or longer in length as an album only track.

26. For Amazon, it's rather easy - just email us at support@tunecore.com from the email
registered to your TuneCore account and let us know which tracks you need marked as album
only. We will process that for you right away.
TuneCore Media Player
What is the TuneCore Media Player?
The TuneCore Media Player is a promotional tool available to all TuneCore users. It can
be shared and embedded into websites, social networking outlets like Myspace, blogs and
more. Other features include:
*Up to 100 streaming tracks in full.
*Optional Donate To The Band link.
*Links to the iTunes Store from each track.
*Join button to collect fan emails and other information.
*Band bio and tour dates.
*Streaming video clips tied to YouTube and contains photo gallery via Flickr.
*Twitter feeds automatically.
Can I have multiple media players in my account?
You get up to 25 media players for free per TuneCore account!
What is the track limit for media players?
At this time, media players are limited to either the first 20 albums in your account or the
first 100 tracks within your TuneCore account.
If you notice a track is cut short on your media player, please write to
support@tunecore.com from the email address registered to your TuneCore account to let us
know and we will fix it for you immediately.
Why does my media player page say "You need to have paid for an album or single
before you can make a media player!"
This message can display for three reasons:
You have not yet paid to add an album or single in your TuneCore account.
Your album or single may be in the "ready to go" status, which could mean a new
store was added but not yet paid for. Once the payment is complete the album/single should
appear.
It takes us some time to get your music ready for use in the media player (about 3
hours from the time of payment is average). If you just completed payment, check back in a few
and your media player should be good to go!
If none of these issues applies to your account and your media player is still not
available, please contact support@tunecore.com.
Why is the buy button on my media player loading a blank page?
Right now we have the media player set up so that the buy button only links to iTunes
Store. Typically, as soon as your album status changes to "live" in your discography, you will be
able to activate the Buy link in your media player. Your account status will change about a week

27. after your album goes live in iTunes. To activate the buy link you will need to re-save your
media player. Skip each step by clicking save and continue. Then just agree to the terms and
conditions again. The buy button will then update and work for any album(s) which have now
gone live.
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What is a Trend Report?
A "trend report" is a downloadable file, available once a week, that you can open with
your favorite spreadsheet program (MS Excel, Lotus, the file will work with all spreadsheet
software or any text reader).
The file shows you the unofficial sales activity for all of your music from iTunes each
day, Monday through Sunday (currently, iTunes is the only store or service offering this), for one
week. Every Wednesday, you can log into your "Weekly Trend Reports" page under the
"Money" tab to see if you have any weekly Trend Reports. You can download a file per week
that shows sales by song, by album/EP/single and by band/artist from iTunes. Since most
people with an iTunes account have a billing address, you'll also see the city, state, country and
zip/postal code of the fan who purchased your music (note that non-U.S. postal codes won't
show city or state).
IMPORTANT: This is sales TRENDING data, not actual sales reports. iTunes does not
pay out any money for the information you are seeing until approximately 45 days after the end
of a month. TuneCore can't pay you until the stores pay, and the sales on the Trending Report
may not match the next Accounting Report. See below in this section for more.
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What does a Trend Report show?
The Trend Report you download has many columns. Here are the column headers and
their meanings, left to right:
Date: The album, EP, single or individual song was purchased on this day (Pacific
time).
City: The person who bought your music has an iTunes account with a billing address
in this city (see note below).
State: The person who bought your music has an iTunes account with a billing
address in this state (see note below).
Country Code: The person who bought your music has an iTunes account with a
billing address in this country (see note below).
Zip: The person who bought your music has an iTunes account with a billing address
in this zip or postal code (see note below).
Units: This many songs or albums sold on this day in this zip code (see note below).
Album: This is name of your album that sold (albums over 10 songs sold in their
entirety only); if a song sold, this column is "N/A"
Song: This is the name of the song that sold; if an album sold, this column is "N/A"
Artist: This is the name of the band or artist that sold.
Label: This is the name of the label of the song or album that sold.
NOTE: You may not see any zip code, postal code or location information: this is
because iTunes did not include it in their reports. TuneCore can only report what iTunes sends
us. Unfortunately, there's nothing TuneCore can do about this. Also, non-U.S. postal codes

28. won't show city or state: these columns will be "N/A". The country code itself is a 2-character
international code.
IMPORTANT: Currently, no Trend Reports exist for video content.
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How is a Trend Report different from a Sales Report?
Although both reports will show sales activity for all the music you have up through
TuneCore in iTunes, your Trending report isn't the same as your monthly accounting. Trending
reports show trends but are not 100% perfect. People sometimes make a sale and then return it
later, for whatever reason. People may take advantage of other programs such as "Complete
My Album" which count sales differently at the end of the month than they appear during the
week. Months don't evenly divide into weeks, and iTunes accounting months don't even match
calendar months.
Here is a brief rundown of some key differences between Trending reports and
accounting reports:
Trend Report Monthly Sales Report
Available weekly (each Wednesday) Available monthly (on the second and fourth
Wednesday)
Shows sales from previous week, by day (Monday-Sunday) Shows sales by
month from two months prior (approximately 45 days after the end of the sales month)
Period is always 7 days Period is an iTunes accounting month
No money is deposited into your account Money is deposited into your account
May not reflect returns of your music or a "Complete My Album" purchaseReflects all
sales activity
Includes CITY, STATE, COUNTRY, ZIP/POSTAL CODE and specific day of sale Month
of sale only (no city, state, country, zip/postal code or day of sale information)
Available only as a downloadable file Available for download and for review online
on your My Account page
Free with TuneCore Distribution Free with TuneCore Distribution
IMPORTANT: You cannot match your weekly Trend reports to your monthly accounting
report. There will almost always be enough differences that the two reports won't exactly match.
Only the monthly sales report is 100% accurate.
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How much does a Trend Report cost and how do I get it?
Trend Reports are free when you distribute your music through TuneCore! A single
Trend Report covers a Monday through Sunday (inclusive) and is made available each
Wednesday. Just login to your TuneCore account, click the "Money" tab then "Weekly Trend
Reports."
IMPORTANT: If there is no Trend Report available, it means you had no transactions
during that week. If you don't see a trend report, that means iTunes did not report any activity
from iTunes during that week.
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Can I give my music away for free in the stores/services I chose?

29. Unfortunately, neither iTunes nor any of the other stores/services permit you to set the
price customers pay to download or stream your music or music videos from their sites. When a
download or stream happens, you will always be paid the required pay rate, but it's solely up to
the store/service to set the price their clients pay. And they won't let you give it away.
The new and improved TuneCore media player now allows artists to choose a song to
give away for free. You can set this up in the ADD MORE stage when editing your media player,
where there is the option to GIVE AWAY A SONG FOR FREE. Once you choose a song and
enable this feature, fans will be able to type their email address into your media player and will
be sent a link to download the free track.
There is another solution for music. Consider offering your music as a Podcast. They're
free, and TuneCore encourages them, especially for those who wish to distribute their music for
free. Here is a site (unaffiliated with TuneCore) that offers a good collection of sites and
information about Podcasting:
http://www.masternewmedia.org/news/2005/05/20/where_to_submit_your_podcasts.htm
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contact us
Support
Please include your Album ID# (number starts with X0), Music Video ID# (number starts
with XV) or UPC when contacting us about an issue.
by email 10am - 6pm EST Monday-Sunday
Monday - Friday we will respond to all customer support inquiries on the same day. On
Saturday and Sunday we guarantee a response within 48 hours.
support@tunecore.com
by mail
45 Washington St
Box 256
Brooklyn, NY 11201
by phone