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Mobile Marketing Tactics
SES San Francisco
August 14, 2012




© BabyCenter, LLC. Confidential. All rights reserved.
Today we’ll discuss…

The mobile marketing landscape
Driving mobile ROI even without a mobile optimized site
Five mobile marketing tactical executions




© BabyCenter, LLC. Confidential. All rights reserved.
Marketers are starting to increase
their mobile ad spending
                                                        2011 $1.45B, up +89% from 2010

                                                        2012 $2.6B, up +80% from the
                                                              year prior


                                                        2016 $10.8B, up +76%




Source: eMarketer, Jan 2012

© BabyCenter, LLC. Confidential. All rights reserved.
But the ad spend ratio is still
way out of whack

                                                        2011 US Ad Spending vs. Consumer
50%
                                                              Time Spent by Media                        Remember:
45%                                       40%
                          43%                                                          Time Spent        61% multi-task
40%
                                                                                       Ad Spend Per
35%
                                                                                                         with mobile
                                                                  29%                                    during live
30%
                                                                                                         commercials
25%                                                                     22%                 23%
20%                                                                                                      52% during
                                                                              16%
15%                                                                                                      recorded
10%
                                                                                                         commercials
                                                             6%
  5%
                                                                                                    1%
  0%
                                    TV                        Print      Web                 Mobile

Source: VSS, Mary Meeker (KPCB), comScore, Alexa, Flurry Analytics, eMarketer, US Mobile Device
Owners Who Multitask via Mobile Internet While Watching TV, Jul 2011
© BabyCenter, LLC. Confidential. All rights reserved.
Mobile marketers starting to see the results
Across every stage of the purchase funnel



   Percent Impacted Delta (Δ)
                                                                                         The Facts:
Aided Brand Awareness                                      +5.9
                                                                                         46% of moms have
                          Ad Awareness                                                   taken an action after
                                                                                 +19.9
                                                                                         seeing an ad on their
                                                                                         smartphone
      Message Association                                                +12.1
                                                                                         Of those, 52%
                                                                                         followed up with
               Brand Favorability                       +3.9                             more research
                                                                                         51% talked to
                      Purchase Intent
                                                                                         someone about it
                                                         +4.7


Source: BabyCenter 21st Century Mobile Mom Report, 2011, Dynamic Logic
AdIndex, Q3 2011
© BabyCenter, LLC. Confidential. All rights reserved.
No mobile optimized site? No problem.
Mobile ads can be the complete solution




© BabyCenter, LLC. Confidential. All rights reserved.
No mobile optimized site? No problem.
Mobile ads can be the complete solution




© BabyCenter, LLC. Confidential. All rights reserved.
No mobile optimized site? No problem.
Mobile ads can be the complete solution

                                                        Next evolution




© BabyCenter, LLC. Confidential. All rights reserved.
Reaching consumers at the right time, in the
      right mindset, requires mobile
Marketers are leveraging mobile


           1              Engage with video

           2              Drive brand awareness

           3              Build excitement

          4               Increase sales

         5                Differentiate the brand




© BabyCenter, LLC. Confidential. All rights reserved.
Engaging moms through in-ad video
 Initial mobile ad

                                                        Objective
                                                        Create awareness of the Joy program
Rich in-ad video experience                             and Facebook contests

                                                        Consumer insight
                                                        56% of BabyCenter Moms have
                                                        smartphones, 1 in 10 have clicked
                                                        on a mobile ad

                                                        Solution
                                                        Leverage a targeted rich media mobile
                                                        ad to deliver engagement through
                                                        video and email


                                                         Result
                                                         Enormous brand exposure, topping out
                                                         at 235MM+ mobile impressions and
                                                         deep engagement – CTR was over 10%

                                                        Index


© BabyCenter, LLC. Confidential. All rights reserved.
Driving brand awareness – no offer
necessary
 Initial mobile ad

                                                        Objective
                                                        Extend the Old Navy campaign across
 Now expanded, high-impact mobile ad                    multiple screens – from online to mobile

                                                        Consumer insight
                                                        42% of smartphone owning moms use
                                                        their device to shop

                                                        Solution
                                                        Leverage a targeted rich media mobile
                                                        ad that pulls in copy and imagery from
                                                        onsite advertising



                                                          Result
                                                          Moms tapped the Old Navy mobile ad
                                                          to visit the dot com site 2x more than
                                                          the BabyCenter onsite average

                                                        Index


© BabyCenter, LLC. Confidential. All rights reserved.
Featuring video formats beyond pre-roll
Expanded, video
enabled mobile ad
                                                                        Objective
                                                                        Increase awareness and drive excitement
                                                                        for the new Disney Junior TV show
                                                        Text reminder
                                                                        Consumer insight
                                                                        BabyCenter Moms are mobile power
                                                                        users – turning 34 pages per visit

                                                                        Solution
                                                                        Feature sneak peeks of the new
                                                                        TV show and invite moms to set a
                                                                        text reminder to watch




                                                                         Result
                                                                         Drove incremental viewership of
                                                                         sneak peek previews


                                                                        Index


© BabyCenter, LLC. Confidential. All rights reserved.
Driving sales through a rich, in-ad user
experience
 Initial ad on BabyCenter

                                                                                  Objective
                                                        Rich, expanded consumer   Reach Mom anytime, anywhere
                                                        in-ad experience          with compelling offers

                                                                                  Consumer insight
                                                                                  Nearly half of all mobile moms take action
                                                                                  after seeing an ad on their smartphone

                                                                                  Solution
                                                                                  Leverage the power of BabyCenter
                                                                                  mobile rich media to let moms shop
                                                                                  their way – buy it now or get the promo
                                                                                  via email to shop later


                                                                                    Result
                                                                                    Mom engagement out-performed static
                                                                                    mobile ads and surpassed the 7%
                                                                                    mobile rich media industry average

                                                                                  Index


© BabyCenter, LLC. Confidential. All rights reserved.
Engaging buyers through
creative, interactive mobile rich
media
 Initial mobile ad on BabyCenter
                                                        Objective
                                                        Activate mobile moms with a
                                                        simple, engagement rich media unit to drive
 Build a                                                sales
 Boppy
                                                        Consumer insight
                                                        Nearly half of all mobile moms take
                                                        an action after seeing an ad on their
                                                        smartphone

                                                        Solution
                                                        BabyCenter designed an interactive
                                                        “Build a Boppy” mobile rich media unit
                                                        with “Buy Now” and email functionality

                                                          Result
                                                          Unique solution differentiates the
                                                          Boppy brand and drives sales


                                                        Index


© BabyCenter, LLC. Confidential. All rights reserved.
Thank You.
                Seth Berman
                Director, Global Marketing

                seth.berman@babycenter.com




© BabyCenter, LLC. Confidential. All rights reserved.

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Search Engine Strategies: Mobile Marketing Tactics

  • 1. Mobile Marketing Tactics SES San Francisco August 14, 2012 © BabyCenter, LLC. Confidential. All rights reserved.
  • 2. Today we’ll discuss… The mobile marketing landscape Driving mobile ROI even without a mobile optimized site Five mobile marketing tactical executions © BabyCenter, LLC. Confidential. All rights reserved.
  • 3. Marketers are starting to increase their mobile ad spending 2011 $1.45B, up +89% from 2010 2012 $2.6B, up +80% from the year prior 2016 $10.8B, up +76% Source: eMarketer, Jan 2012 © BabyCenter, LLC. Confidential. All rights reserved.
  • 4. But the ad spend ratio is still way out of whack 2011 US Ad Spending vs. Consumer 50% Time Spent by Media Remember: 45% 40% 43% Time Spent 61% multi-task 40% Ad Spend Per 35% with mobile 29% during live 30% commercials 25% 22% 23% 20% 52% during 16% 15% recorded 10% commercials 6% 5% 1% 0% TV Print Web Mobile Source: VSS, Mary Meeker (KPCB), comScore, Alexa, Flurry Analytics, eMarketer, US Mobile Device Owners Who Multitask via Mobile Internet While Watching TV, Jul 2011 © BabyCenter, LLC. Confidential. All rights reserved.
  • 5. Mobile marketers starting to see the results Across every stage of the purchase funnel Percent Impacted Delta (Δ) The Facts: Aided Brand Awareness +5.9 46% of moms have Ad Awareness taken an action after +19.9 seeing an ad on their smartphone Message Association +12.1 Of those, 52% followed up with Brand Favorability +3.9 more research 51% talked to Purchase Intent someone about it +4.7 Source: BabyCenter 21st Century Mobile Mom Report, 2011, Dynamic Logic AdIndex, Q3 2011 © BabyCenter, LLC. Confidential. All rights reserved.
  • 6. No mobile optimized site? No problem. Mobile ads can be the complete solution © BabyCenter, LLC. Confidential. All rights reserved.
  • 7. No mobile optimized site? No problem. Mobile ads can be the complete solution © BabyCenter, LLC. Confidential. All rights reserved.
  • 8. No mobile optimized site? No problem. Mobile ads can be the complete solution Next evolution © BabyCenter, LLC. Confidential. All rights reserved.
  • 9. Reaching consumers at the right time, in the right mindset, requires mobile
  • 10. Marketers are leveraging mobile 1 Engage with video 2 Drive brand awareness 3 Build excitement 4 Increase sales 5 Differentiate the brand © BabyCenter, LLC. Confidential. All rights reserved.
  • 11. Engaging moms through in-ad video Initial mobile ad Objective Create awareness of the Joy program Rich in-ad video experience and Facebook contests Consumer insight 56% of BabyCenter Moms have smartphones, 1 in 10 have clicked on a mobile ad Solution Leverage a targeted rich media mobile ad to deliver engagement through video and email Result Enormous brand exposure, topping out at 235MM+ mobile impressions and deep engagement – CTR was over 10% Index © BabyCenter, LLC. Confidential. All rights reserved.
  • 12. Driving brand awareness – no offer necessary Initial mobile ad Objective Extend the Old Navy campaign across Now expanded, high-impact mobile ad multiple screens – from online to mobile Consumer insight 42% of smartphone owning moms use their device to shop Solution Leverage a targeted rich media mobile ad that pulls in copy and imagery from onsite advertising Result Moms tapped the Old Navy mobile ad to visit the dot com site 2x more than the BabyCenter onsite average Index © BabyCenter, LLC. Confidential. All rights reserved.
  • 13. Featuring video formats beyond pre-roll Expanded, video enabled mobile ad Objective Increase awareness and drive excitement for the new Disney Junior TV show Text reminder Consumer insight BabyCenter Moms are mobile power users – turning 34 pages per visit Solution Feature sneak peeks of the new TV show and invite moms to set a text reminder to watch Result Drove incremental viewership of sneak peek previews Index © BabyCenter, LLC. Confidential. All rights reserved.
  • 14. Driving sales through a rich, in-ad user experience Initial ad on BabyCenter Objective Rich, expanded consumer Reach Mom anytime, anywhere in-ad experience with compelling offers Consumer insight Nearly half of all mobile moms take action after seeing an ad on their smartphone Solution Leverage the power of BabyCenter mobile rich media to let moms shop their way – buy it now or get the promo via email to shop later Result Mom engagement out-performed static mobile ads and surpassed the 7% mobile rich media industry average Index © BabyCenter, LLC. Confidential. All rights reserved.
  • 15. Engaging buyers through creative, interactive mobile rich media Initial mobile ad on BabyCenter Objective Activate mobile moms with a simple, engagement rich media unit to drive Build a sales Boppy Consumer insight Nearly half of all mobile moms take an action after seeing an ad on their smartphone Solution BabyCenter designed an interactive “Build a Boppy” mobile rich media unit with “Buy Now” and email functionality Result Unique solution differentiates the Boppy brand and drives sales Index © BabyCenter, LLC. Confidential. All rights reserved.
  • 16. Thank You. Seth Berman Director, Global Marketing seth.berman@babycenter.com © BabyCenter, LLC. Confidential. All rights reserved.

Editor's Notes

  1. You’ve seen a lot of mobile decks over the past year – before and even after our 2011 Mobile Mom Insights Series. So why another one? A couple of reasons, chief of which is that mobile growth is explosive, Moms are mobile, BabyCenter Moms are incredible mobile and consuming content and experiences on the go – switching seamlessly between their desktop and mobile device to get remarkably right trusted advice and friendship. And we have a ton of mobile inventory for sales – which Spencer will talk about after we go through this presentation. The goal of this module is to give you what you need to get in front of clients and agencies (whether familiar with mobile advertising, already leveraging it, and even those not convinced that mobile is here and now), and tell our story. Like all of our presentations, this is meant to be modular. It’s built in sections. So take what need, strip out what you don’t. Customize it based on your audience. OK – that’s enough narrative, let’s get started.
  2. In this presentation you’ll find a section detailing how the mobile market really is here and now. Blink, and you’ll miss it. We’ll talk about how (and why) Mom really has become a mobile power user. Then we’ll talk about how BabyCenter supports mobile mom and builds solutions for marketers to reach and engage her. Finally, we’ll go through a couple of case studies to demonstrate how BabyCenter is working with marketers to leverage this itty-bitty 2x2 screen to execute some creative campaigns, with measurable results.
  3. But first – let’s level set. The good news: Marketers are starting to increase their mobile ad spending. eMarketer estimates mobile advertising spending in the US reached $1.45 billion in 2011, up 89% from $769.6 million in 2010. This year, US mobile ad spending will grow 80% to $2.61 billion. And in the next four years, that spend will increase to $10.8B, or grow by 76%.
  4. The bad news: Today, ad spending across different media is still way out of whack. Look at the percentages – 40% of media dollars are thrown against advertising on TV. Sure, people are spending 43% of their time with the medium, but as we all know, attention is fractured and people are multi-tasking. Advertising in magazine seems off too, when you consider how much time is being spent flipping through the pages – 6% of overall media time, yet magazines garner 29% of ad budgets. The ratio is starting to become a bit more balanced when we move to online – 22% of time spent and 16% of total media budgets. But, still out of whack. But when we look at mobile, ad buying is not keeping pace with consumer usage. Let’s face it, mobile is a run-away train. 23% of total media time – and growing! Definitely an argument for increasing the mere 1% budget allocation.
  5. And for those marketers that ARE leveraging mobile, well, they’re starting to see the results. According to a Q3 2011 study done by Dynamic Logic, the average mobile campaign has an impact on all five traditional brand metrics – including purchase intent, by 4.7. And among moms, mobile ads have impact. 46% have taken an action after seeing an ad on their smartphone. 52% followed up with more research, 51% talked to someone else about it (amplification!), 31% tapped on the ad to go to the advertisers mobile site and 14% purchased the product later, online.
  6. And here’s more good news for marketers. You don’t need a site optimized for mobile to start playing in the mobile space NOW. Remember when online advertising was all about static GIFs? And then came Rich Media? Rich Media really changed the game to engage audiences and drive action. The same is now happening on mobile. Mobile ads can be the complete solutions. Here’s a simple add. Campbells – it’s interactive, a little fun and offers the user something valuable – a recipe. Without the mobile user ever having to navigate to a new site.
  7. The Dove Men’s campaign is a targeted ad and reveals to the user where they can pick up the product.
  8. Now what we’re seeing are even more sophisticated, and totally do-able, mobile RM ads. Start with a GIF, click and play a mini-game, which resolves into a video and ends with a compelling messaging and call to action.
  9. Now let’s move into the part where we actually show you some of the great stuff marketers are doing on BabyCenter mobile to reach mom at the right time, in the right mindset and in her channel of choice.
  10. Here we have 5 examples. The first focuses Jbaby engages mobile mom through video. We can take a look at how Old Navy did something pretty simple to drive brand awareness. Disney Junior added mobile to the mix to build excitement. Diapers leveraged mobile to drive sales. And finally, Boppy, which is currently running, is using mobile to differentiate their brand.