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Starting Recommendations
Scott Triglia
Goals

● Show our thought process
● Expose some useful questions
● Practical solutions for new teams
Disclaimer

This is a case study, not a prescription
Yelp 101
Our Topic

Our Goal: Interesting businesses relevant to
you right now
Before
Decision Time

Brainstorming what matters with your ace
team of devs
Context matters
Context matters
Don’t be shy

Interesting reasons are half the point!
Know your Team

The organizational context matters too:
● We have very little infrastructure to support large-scale ML
● Must scale to all Yelp data+users on day 1.
● Our team is small, and will be so for a while
● This is a first version of a (hopefully!) long lived product
So what do we build?
Guiding Principles

1) We know we need to solve a retrieval problem
Guiding Principles

2) Build for what you have, plan for expansion
Guiding Principles

3) We need to build a good product, not beat a benchmark
The Big Picture

API
Request

Experts
Experts
Experts

Elastic
Search

Final
Results

General flow:
1. Gather sufficient contextual information
2. Consult each expert for their top candidates
3. Wisely combine suggestions from each expert
Building the request

API
Request

Experts
Experts
Experts

Final
Results
●

From client: location, user_id

●

Derived context
●

Neighborhood preferences

●

User preferences

●

Time preferences

Elastic
Search
Expert Opinions

API
Request

Experts
Experts
Experts

Elastic
Search

Final
Results
Each expert handles a single reason and knows its own
requirements.
For example, a LikedByFriends expert would only return
candidate businesses which one of the user’s friends had
rated highly.
Expert Opinions

API
Request

Experts
Experts
Experts

Final
Results
Liked By Friends Expert:
General Requirements:
Open Now
Sufficiently Nearby
Expert Requirements:
At least one friend gave it 5 stars

Elastic
Search
Expert Opinions

API
Request

Experts
Experts
Experts

Elastic
Search

Final
Results
Why an expert-based system?
●

Think in terms of small, isolated components

●

Implementation agnostic

●

Adding, removing experts is trivial
Efficient Search

API
Request

Experts
Experts
Experts

Final
Results
What do we need from our datastore?
●

Fast geographic filtering

●

Simple but efficient sorting

●

All of this happening in 100ms

Elastic
Search
Final Decisions

API
Request

Experts
Experts
Experts

Elastic
Search

Final
Results

How to combine expert results? We need to factor in:
●

Must balance preferences (distance, rating, category)

●

Should prefer better reasons when possible

●

Sufficiently high quality candidates makes this very safe
Get to the point already!
Get to the point already!
Get to the point already!
Get to the point already!
Get to the point already!
Final Version
Extension

Now that we’re iterating, what are our future plans?
● Richer context (user, location, etc.)
● Infrastructure support for faster ML prototyping
● Better personalized ranking
● Training data!
Summary

So what are the takeaways for building a first
recommender system?
● Solve your problem, not someone else’s
● Being cutting edge may not be the top priority
● Build for the tools you have, plan for what will come
● Good software engineering enables quality ML
Questions?
striglia@yelp.com

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