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MK99 – Big Data 1 
Big data & cross-platform analytics 
MOOC lectures Pr. Clement Levallois
MK99 – Big Data 2 
How to create value from data
MK99 – Big Data 3 
How to read these slides 
• 
Not a closed list, not a recipe! 
• 
Rather, these are essential building blocks for a strategy of value creation based on data.
MK99 – Big Data 4 
predict 
1. 
Domain-specific historical data 
2. 
Data mashups 
3. 
Feedback data on accuracy of prediction 
1. 
Hard to start (no data yet…) 
2. 
Risk missing the long tail 
3. 
Over reliance 
1. 
Data scientists for predictive algo 
2. 
Econometricians for modelling 
3. 
Domain specialists for heuristics and quality control 
1. 
Predicting credit score 
2. 
Predicting crime 
3. 
Predicting deals 
The data you need 
The people you need 
The ones doing it 
The hard part
MK99 – Big Data 5 
suggest (rec sys) 
1. 
A rich static dataset and / or historical data on past transactions 
2. 
A feedback mechanism providing data to improve on the suggestion procedure 
1. 
Getting a proper feedback mechanism 
2. 
Managing the serendipity problem 
3. 
Finding the value proposition which goes beyond the simple “you purchased this, you’ll like that” 
1. 
Data scientists 
2. 
Domain specialists for insights into the suggestion logic 
Amazon’s product recommendation system 
Google’s “Related searches…” 
Retailer’s personalized recommendations 
The data you need 
The people you need 
The ones doing it 
The hard part
MK99 – Big Data 6 
curate 
1. 
Dirty (inaccuracies, missing values, bad formatting) 
2. 
Cheap but hard to collect 
3. 
Preferably unstructured 
1. 
Slow progress 
2. 
Must maintain continuity 
3. 
Scaling up / right incentives for the workforce 
4. 
Quality control 
1. 
Cheap but not unskilled labor to perform curation 
(hint: curators can be the users of a free service you provide to them) 
2. 
Data scientists for quality control 
3. 
Domain specialists for quality control 
1. 
Thomson Reuters curating and selling scientific data 
2. 
Nielsen and IRI curating and selling retail data 
3. 
ImDB curating and selling movie data 
The data you need 
The people you need 
The ones doing it 
The hard part
MK99 – Big Data 7 
enrich 
1. 
Clean 
2. 
Diverse 
1. 
Knowing which cocktail of data is valued by the market 
2. 
Limit replicability 
3. 
Establish legitimacy 
1. 
Specialists of APIs / data mashups / data integration 
2. 
Possibly: specialists of linked data 
3. 
Domain specialists for quality control 
1. 
Selling samples from the enriched dataset 
2. 
Selling aggregated indicators 
3. 
Selling dashboards 
The data you need 
The people you need 
The ones doing it 
The hard part
MK99 – Big Data 8 
rank / match / compare 
1. 
Varied data 
1. 
Many attributes 
2. 
Large range of values 
1. 
Finding emergent, implicit attributes 
2. 
Insuring consistency of the ranking 
3. 
Avoid gaming of the system by the users 
1. 
Data scientists 
2. 
Hacker mentality to imagine how unstructured data can contribute to ranking 
3. 
Domain specialists for quality control 
1. 
Search engines ranking results 
2. 
Yelp, Travelocity, etc… ranking destinations 
3. 
Any system that needs to filter out best quality entities among a crowd of candidates 
The data you need 
The people you need 
The ones doing it already 
The hard part
MK99 – Big Data 9 
segment 
1. 
Varied data 
1. 
Many attributes 
2. 
Large range of values 
1. 
Choosing the relevant association measure 
2. 
Judging the quality of the segmentation 
3. 
Dealing with boundary cases 
4. 
Choosing between supervised vs unsupervised methods 
5. 
Deciding whether overlapping segments (instead of disjoint segments) are allowed. 
1. 
Data scientists (including network analysts) 
2. 
Domain specialists for quality control 
1. 
All industries, when doing: 
1. 
Marketing research (segment markets) 
2. 
Product development (segment portfolio of products) 
3. 
Advertising (target ads to groups) 
The data you need 
The people you need 
The ones doing it 
The hard part
MK99 – Big Data 10 
classify 
1. 
Any dataset, the richer the better 
2. 
A feedback mechanism providing data to improve on the classification procedure 
1. 
Evaluating the quality of the comparison 
2. 
Dealing with boundary cases 
3. 
Choosing between a supervised and unsupervised approach (how many categories?) 
1. 
Data scientists 
2. 
Domain specialists for insights into the classification logic 
Detectors of spam (this email: spam or not?) 
Algorithmic trading (this piece of news: buy or sell?) 
Medical apps: computer-aided diagnosis based on a set of measurements 
The data you need 
The people you need 
The ones doing it 
The hard part
MK99 – Big Data 11 
Combos! 
Curate 
Enrich 
Segment 
Rank 
(within segments) 
Enrich 
Rank 
Enrich 
Suggest 
(how to find most valuable customers in a CRM)
MK99 – Big Data 12 
This slide presentation is part of a course offered by EMLYON Business School (www.em-lyon.com) 
Contact Clement Levallois (levallois [at] em-lyon.com) for more information.

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7 building blocks to create value from data

  • 1. MK99 – Big Data 1 Big data & cross-platform analytics MOOC lectures Pr. Clement Levallois
  • 2. MK99 – Big Data 2 How to create value from data
  • 3. MK99 – Big Data 3 How to read these slides • Not a closed list, not a recipe! • Rather, these are essential building blocks for a strategy of value creation based on data.
  • 4. MK99 – Big Data 4 predict 1. Domain-specific historical data 2. Data mashups 3. Feedback data on accuracy of prediction 1. Hard to start (no data yet…) 2. Risk missing the long tail 3. Over reliance 1. Data scientists for predictive algo 2. Econometricians for modelling 3. Domain specialists for heuristics and quality control 1. Predicting credit score 2. Predicting crime 3. Predicting deals The data you need The people you need The ones doing it The hard part
  • 5. MK99 – Big Data 5 suggest (rec sys) 1. A rich static dataset and / or historical data on past transactions 2. A feedback mechanism providing data to improve on the suggestion procedure 1. Getting a proper feedback mechanism 2. Managing the serendipity problem 3. Finding the value proposition which goes beyond the simple “you purchased this, you’ll like that” 1. Data scientists 2. Domain specialists for insights into the suggestion logic Amazon’s product recommendation system Google’s “Related searches…” Retailer’s personalized recommendations The data you need The people you need The ones doing it The hard part
  • 6. MK99 – Big Data 6 curate 1. Dirty (inaccuracies, missing values, bad formatting) 2. Cheap but hard to collect 3. Preferably unstructured 1. Slow progress 2. Must maintain continuity 3. Scaling up / right incentives for the workforce 4. Quality control 1. Cheap but not unskilled labor to perform curation (hint: curators can be the users of a free service you provide to them) 2. Data scientists for quality control 3. Domain specialists for quality control 1. Thomson Reuters curating and selling scientific data 2. Nielsen and IRI curating and selling retail data 3. ImDB curating and selling movie data The data you need The people you need The ones doing it The hard part
  • 7. MK99 – Big Data 7 enrich 1. Clean 2. Diverse 1. Knowing which cocktail of data is valued by the market 2. Limit replicability 3. Establish legitimacy 1. Specialists of APIs / data mashups / data integration 2. Possibly: specialists of linked data 3. Domain specialists for quality control 1. Selling samples from the enriched dataset 2. Selling aggregated indicators 3. Selling dashboards The data you need The people you need The ones doing it The hard part
  • 8. MK99 – Big Data 8 rank / match / compare 1. Varied data 1. Many attributes 2. Large range of values 1. Finding emergent, implicit attributes 2. Insuring consistency of the ranking 3. Avoid gaming of the system by the users 1. Data scientists 2. Hacker mentality to imagine how unstructured data can contribute to ranking 3. Domain specialists for quality control 1. Search engines ranking results 2. Yelp, Travelocity, etc… ranking destinations 3. Any system that needs to filter out best quality entities among a crowd of candidates The data you need The people you need The ones doing it already The hard part
  • 9. MK99 – Big Data 9 segment 1. Varied data 1. Many attributes 2. Large range of values 1. Choosing the relevant association measure 2. Judging the quality of the segmentation 3. Dealing with boundary cases 4. Choosing between supervised vs unsupervised methods 5. Deciding whether overlapping segments (instead of disjoint segments) are allowed. 1. Data scientists (including network analysts) 2. Domain specialists for quality control 1. All industries, when doing: 1. Marketing research (segment markets) 2. Product development (segment portfolio of products) 3. Advertising (target ads to groups) The data you need The people you need The ones doing it The hard part
  • 10. MK99 – Big Data 10 classify 1. Any dataset, the richer the better 2. A feedback mechanism providing data to improve on the classification procedure 1. Evaluating the quality of the comparison 2. Dealing with boundary cases 3. Choosing between a supervised and unsupervised approach (how many categories?) 1. Data scientists 2. Domain specialists for insights into the classification logic Detectors of spam (this email: spam or not?) Algorithmic trading (this piece of news: buy or sell?) Medical apps: computer-aided diagnosis based on a set of measurements The data you need The people you need The ones doing it The hard part
  • 11. MK99 – Big Data 11 Combos! Curate Enrich Segment Rank (within segments) Enrich Rank Enrich Suggest (how to find most valuable customers in a CRM)
  • 12. MK99 – Big Data 12 This slide presentation is part of a course offered by EMLYON Business School (www.em-lyon.com) Contact Clement Levallois (levallois [at] em-lyon.com) for more information.