- User Group Welcome and Update – Chris Ross
- Community Update – Lee Berg
- Stump the Sage - Travis Wright
- Demo/Discussion: Service Management Automation Connector - Travis Wright
- Demo/Discussion: Syliance Service Manager Portal - Dieter Gasser / Anton Gritsenko
- Demo/Discussion: Deploy SCSM with PowerShell Deployment Toolkit - Lee Berg
- Communication Update – Vanessa Veronica Mirabal
- Open SCSM Q&A Session – bring your questions for the community to answer! YOU!
2. Agenda
User Group Update – Chris Ross
Community Update – Lee Berg
Presentation: What’s new in SCSM 2012 R2 – Chris Ross
Presentation: Cireson SMA Connector for SCSM – Travis Wright
Presentation: Syliance ITSM Portal for Service Manager – Dieter Gasser / Anton Gritsenko
Presentation: Deploying SCSM with PowerShell Deployment Toolkit – Lee Berg
User Group Communication Update – Vanessa Veronica Mirabal
Open Question and Answer
Join the Lync IM discussion during today’s meeting!
https://meet.lync.com/cireson/chris.ross/F9992N06
3. Who are our Presenters today?
Travis Wright
Partner, Director of Product Management at Cireson
@RadTravis | travis.wright@cireson.com
Dieter Gasser
CEO, Principal Consultant at Syliance IT Services GmbH
@Syliance | dieter.gasser@syliance.com
Anton Gritsenko
Developer at Syliance IT Services GmbH
@SCSMRU | anton.gritsenko@syliance.com
Lee Berg
Systems Engineer at Concurrency
@LeeAlanBerg | lberg@concurrency.com
4. User Group Update: Chris Ross
Membership Update: Currently we have 1,231 members and still growing!
Website (SCSM.US) has been mostly fixed!
5. Sage Question:
Question: In the Change Log grooming process, there is logic to ensure the most
recent change log entry for an entity does not get deleted. What is the reason for
this?
6. Community Update – Lee Berg
Catapult Acquired!
New Products from Cireson, GridPro, and SCUtils
System Center Management Pack for System Center 2012 R2 Service Manager
Update Rollup 4 for System Center 2012 SP1 Service Manager (KB2887775) is now
available
SCSM R2 ISO Updated on MDSN - Includes 32 bit console
Service Manager Authoring Tools Update
Deploying System Center 2012 Service Manger
Lots of goodies on the Concurrency Blog this month
Nordic System Center Summit
TechEd Registration is open!
System Center Universe - JEDI
15. The Question
The Big Question:
I need System Center for all of those advanced software and service deployment
capabilities, but without System Center already in place how do I deploy System
Center?
16. What is PDT
The PowerShell Deployment Toolkit (PDT) is a set of scripts and knowledge for
automated deployment of System Center 2012 SP1/R2, including SQL all
prerequisites, and all automatable post-setup integration.
24. Service Manager Customer LyncUp
The interest level in Service Manager is through the roof since MSFT
released System Center 2012. Many customers lately asking to speak with
other customers that have deployed SCSM.
Solution: The idea - host Lync meet ups (a “LyncUp”, sort of like a TweetUp
– you heard it hear first!) with the community and let people just have an
open discussion about whatever they want. Brilliant!
Here’s how to join: - First Tuesday of Each Month 9am PST – 10am PST
Next Meeting: Tuesday, November 5th!
Join Lync Meeting
Join by phone
+14257063500 (USA - Redmond Campus)
English (United States)
+18883203585 (USA - Redmond Campus)
English (United States)
Conference ID: 96290306
25. Comm Update – Vanessa Veronica Mirabal
New SCSM Weekly Paper!
http://paper.li/SCSMUS/1362697040
Subscribe
to get this emailed to you directly!
Check out the User Group Website:
Submit
topics for future user group meetings
See what’s on the agenda for the next meeting
Download the calendar invites
Check out: Service Manager Job Board
http://scsm.us/jobs
Remember
+
it’s Free!
– anyone can post open jobs
26. Comm Update – Vanessa Veronica Mirabal
Cireson: Multiple positions (SCSM, SCCM, SCORCH)
Location: Anywhere (link)
#SCSM
Concurrency: Multiple position (SCSM & SCORCH)
Location: Mil… or US-IL-Chicago (link)
Rockyourmsftcareer.com
http://scsm.us
link
link
@SCSMUS
@VerityVersai
@LeeAlanBerg
27. Next User Group Meeting – January 2014!
Wednesday, January 29, 2014
User Group Update – Chris Ross
Service Manager Community Update – Lee Berg
Stump the Sage aka - Travis Wright
Communication Update and Open SCSM Jobs – Vanessa Veronica Mirabal
28. Question and Answer…
If you have questions about Service Manager, best practices or anything
else related to this product or the presentations you saw today, now is
your time to ask!