RADAR, CGI, and Dept. of State 2017 Digital Nation Summit

1. Department of State
Bureau of the Comptroller and Global Financial Systems
Global Business Intelligence: Data and
Analytics as a Resource at the Department of
State
Digital Nation Summit 06/2017

2. 2
Agenda
Department of State Background
Systems Environment
Focusing on Global BI and Data
Looking Forward

3. 3
Background: Did you Know?
} Is the nation’s oldest and most senior cabinet agency, established in 1789
} Negotiated the 1867 purchase of Alaska (Secretary of State Seward) - $7.2 million
} Directly supports 20 million U.S. jobs
} Has just over one percent of the entire Federal Budget but just under in FY 2018
} Through the Strategic Arms Reduction Treaty, reduced the number of deployed nuclear weapons to
levels not seen since the 1950s
} In 2015, assisted in over 5,648 international adoptions and the return of 290 abducted children
The Department of State:
Interesting
Fact
State ranks fourth
among large agencies at
which to work in the
federal government,
behind only NASA,
Commerce, and IC.
} Issued 18.7 million passports in 2016 for Americans to travel abroad
} Has one of the largest non-military aircraft fleet in the Federal
Government
} Issues global travel alerts and warnings – 44 in the last year
(travel.state.gov)
} Coordinates evacuations overseas due to political upheaval or natural
disasters

4. 4
Background: Global Enterprise
} Global presence including 270+ embassies and consulates, and other posts in over 180
countries
} Assets of $94 billion
} Would be 69th largest among US-based companies.
} Comparable to Boeing, Coca-Cola, Disney, United Technologies.
} Revenues of $14 billion
} Would be 189th largest among US-based companies.
} Comparable to Marriot, Nordstrom, CBS, eBay.
} More than 75,000 employees
} Would be 90th largest among US-based companies.
} Comparable to Exxon Mobil,Whole Foods, and Nordstrom
} More than 500 separate pay & leave plans; 186 countries; 137 foreign currencies
} 4,558 real property assets valued at $20 Billion
Interesting
Fact
Six Secretaries of State went
on to serve as President of
the United States:Thomas
Jefferson, James Madison,
James Monroe, John Quincy
Adams, MartinVan Buren,
and James Buchanan.

5. 5
Agenda
Department of State Background
Systems Environment
Focusing on Global BI and Data
Looking Forward

6. 6
Systems Environment: Software
Ø Core businesses of Global Accounting, Disbursing, Compensation, Reporting, Travel, and Cashiering
Ø CGFS maintains COTS and custom products to support it’s business
Ø Services in place to integrate, automate, and facilitate activity across management system landscape
Ø Global user community interacting and interfacing with systems 24/7/365 with limited downtime
CGFS Systems

7. 7
Systems Environment: Global BI
Goals
Assistance
TravelPayroll
Disbursing
Cashiering
Key Attributes Driving Global Benefits
Global Business Intelligence (Global BI)
is a financial reporting solution which
provides DoS with a comprehensive,
global financial view. The data
consolidation and robust analytics
associated with this solution aim to
improve the Department’s ability to
make sound business decisions based
on financial information in a timely
fashion.
Vision
Ø Improved planning driven by financial data from audited enterprise systems
Ø On-Demand data availability allowing for informed and timely decision making
Ø Dimensional Security that ensures users only access financial data for their post, region or bureau
Ø Consolidated data from multiple systems allowing for broad department-wide financial analysis
Global
Accounting
Budget
Formulation
and Execution
Procuremen
t

8. 8
Agenda
Department of State Background
Systems Environment
Focusing on Global BI and Data
Looking Forward

9. 9
Focusing on Global BI and Data:
Stakeholder Involvement
} Gathered requirements from global set of posts (Berlin, Copenhagen, Pristina, Dublin, Pretoria, Rome,
andVienna)
} Followed agile-like process to review requirements for the post reporting needs using a prototype
model
} Held bi-weekly meetings to demonstrate requirements for new and upgraded reports in Global BI
¨ Financial Plan versus Actual
¨ Payment and Disbursement Information
¨ Alignment of Procurement,Travel, & Financial data
} Collaborated with the overseas reporting business owners from Charleston and the Bangkok financial
service centers
Requirements Gathering

10. 10
Global BI data is being used for
external reporting and
management level decision
making. Assuring the accuracy
of the data is our first priority.
Focusing on Global BI and Data:
Assurance and Reconciliation
Ø Daily assurance processes in place
between source systems and Global BI
reporting solution
Ø Statistical reports produced
automatically for users that include
row counts and summarized dollar
amounts
Ø Reconciliation reports between
other systems developed in Global BI
to assure data between systems

11. 11
Grants/Assistance
Management Systems
Global Financial
Management System
Procurement & Acquisition
Management Systems
Regional Financial
Management System
Financial Assistance
GFMS
RFMS
Contracts
IngestionData Sources
1 2
Core Solution
3
Presentation
4
E2 data via Carlson Wagonlit
travel system
Travel
Consumers
5
Global Foreign Affairs
Compensation System
Compensation
Data
Replication
Assurance
Reconciliation
SAP Solution Set
üManagement
üBudget Analysts
üAccountants
üCO & CORs
Reports
Dashboards
Analytical
Cubes
Export
Files
HANA
BusinessObjectsEnterprise
WebI Explorer Lumira
SecurityModel
Delivery
Formulation and Execution
System
Budget
Focusing on Global BI and Data:
Technology

12. 12
Agenda
Department of State Background
Systems Environment
Focusing on Global BI and Data
Looking Forward

13. 13
Trend Analysis
} An example through the eyes
of travel
Looking Forward: Data Discovery

14. 14
Looking Forward: Trend Analysis
View total travel expenditures by post across FY15, FY16, FY17

15. 15
Looking Forward: Trend Analysis
Investigate outliers while viewing trends in data

16. 16
Looking Forward: Trend Analysis
Filtered on post in Sierra Leone, notice the large difference between FY15 and FY16

17. 17
Looking Forward: Trend Analysis
Viewing the same data over time, this shows us a large spike in June of 2015

18. 18
Looking Forward: Trend Analysis
Lastly, we can view the documents that made up that spike in travel

19. 19
Looking Forward: Trend Analysis
What
happened in
2015?

20. 20
Making the data work for us:
} Smart data
} Mobile Alerts for Management
} Use of bots & AI capabilities
} 3 way match for automated fraud detection
} DATA Act load & reconciliation activities
Looking Forward: Data as a Resource