Presentation from a briefing session I ran in Brighton on 7 December 2011 covering fundraising and social media.
<My main aim is to inspire people to get on and do it - to pick up the reins and start trying to make it work.
5. Five top tips
• Start listening: Join in
• Be active: 30 mins/day
• Mini-campaigns: Attract attention
• Joined up thinking: Integrate
• Engaging stories: DNA
8. Do you have the right mix?
Recipe
Ingredients
Flavours
Skills
Familiar tools
Experience
“Moistness”
http://www.freeimagearchive.org
9. What to do
1. Plan
2. Tune in
3. Be useful
4. Be engaging
5. Measure
10. A sense of direction…
Where are we now
Where are we going?
How will we get
there?
http://londonist.com/2011/11/accessibletubemap.php
11. Short term campaigns
Two to three months
Community events
Timetable
Focus on action
Measure and reflect
http://www.freeimagearchive.org
12. Integration
• Print • Twitter
• Advertising • YouTube
• Direct mail • Website + Blog
• Press + PR • Email newsletters
• Events • Flickr, SurveyMonkey,
• Personal selling Slideshare, etc
• Seasonal sales • SMS
• Product development • Podcast
• Pricing
• Facebook
13. Twitter
Use it for • Which audiences?
• Listening/learning • What content?
• News • How frequently?
• Sharing • Who and when?
• Fundraising • Measurement - bitly
Questions to ask
14. YouTube
Use it for relevant to?
• Explaining • How will you produce
• Telling stories content?
• Fundraising • How frequently?
• Learning • Who and when?
• Measurement
Questions to ask
• Which audience is it
15. Your Website
Use it for • Up to date + accurate?
• Explaining • Can we easily update it
• Telling stories ourselves?
• Fundraising • Who can update it/when?
• News • Calls to action?
• Events • Feedback mechanisms?
• Opinion
• Campaigning/Influence
Questions to ask
• Who uses our site?
16. Facebook
Use it for • Groups vs Fan Pages
• Interaction/Sharing • Frequency/Workload
• Promotion • Privacy
• Campaigns/Influence – Staff, volunteers, servic
• Service Delivery e users
• Fundraising • Measurement
• News – Quantity vs quality
• Events
• Consultation
Questions to ask
17. Bolt-ons you may need
JustGiving/MyDonate/PayPal
EventBrite/Amiando
MailChimp/YMLP/DotMailer
Slideshare/Flickr/SoundCloud
18. Tuning In
http://www.flickr.com/photos/richevenhouse/2012636456
23. Measure. Improve.
Use a spreadsheet
Measure what you can
Do it often
Look for patterns
Share and learn together
Photo by Darren Hester via Flickr
24. Skills
How to use Facebook/Twitter/etc
How to use your phone/camera/etc
How to edit/upload/embed
How to tell stories/be engaging
What works/good ideas/experience
How to learn/Who can help
26. A social media checklist
What do we want to achieve? Email newsletter
What is our target? YouTube
Who do we want to reach? SMS
Who will help us reach them? Blog
How will we achieve it? Flickr
What is our message? PR
What stories will we tell? Print
Which tools will we use? Direct mail/post
Where will we start? Advertising
Who is going to do what? Other:
What will we measure?
Who will be involved?
What is in the communications mix?
27. Routine
30 minute steps
– Check out who’s doing what on Twitter
– Research your competition
– Post a blog entry
– Read a book/magazine/blog
– Share a useful snippet
– Produce a story for your monthly newsletter
– Review your plans
– Measure results
28. Five more top tips
1. Start. NOW!
2. Listen and learn
3. Keep practising
4. Measure what you do
5. Get to know your tools
Inc Facebook!!