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PROJECT X – 21ST SEPTEMBER 2012
Facebook never needed
adoption, why does Office 365?
MODERN WORKPLACE
CONFERENCE PARIS 2019
Heather Newman & Sasja Beerendonk
Facebook never needed adoption …
or did it?
Agenda
About Us
Why adopting
Office 365 is
different
Culture & Behavior
People
Technology Speed of
Change
Governance
Q&A
Connect with your fellow attendees
Event Maven Tip — Quick Connections — Leverage the LinkedIN App Find Nearby Feature - @heddanewman on Medium.com
Slide courtesy of @meetdux
SASJA BEERENDONK
Customer Success Manager
sasja@beezy.net
https://www.linkedin.com/in/sasjabeerendonk
https://www.beezy.net
Tweet this Talk @heddanewman @contentpanda @SPSNashville
#SPSNashville
https://medium.com/@heddanewman
Heather Newman
https://www.slideshare.net/HeatherNewman My pronouns are She/Her.
MWCP 2019 – MERCI à nos sponsors
9
TechnologyGovernance
Culture & BehaviourPeople
Advocacy
Sign-Up
EnhanceStart exploring
Make available Leverage
Increase
@sbeerendonk
LIMS
tart exploring ake available increase everage
Discover your
Beezy
Onboard first
groups & first use
cases
Seek new
horizons
Embrace the new
way of working
Advocate the
digital workplace
Take initial steps with
the project team to
define goals, use cases,
information
architecture,
communication &
training plan and
platform provisioning,
branding &
configuration.
nhance
Start small with 1st use
cases, communication,
training, and
build an Ambassadors
& Champion Program.
Expand to more users,
more use cases, more
Beezy modules/features.
Share best practices
within the organization
and continue training
broader audiences.
Make the new way of
working stick.
Measure goals and
customer health.
Adjust communication
& training.
Learn from other
organizations.
Advocate best practices
outside the firm.
E
@sbeerendonk
Focus on the “Why”
Not on the “What”
https://www.youtube.com/watch?v=UUDJoHeJbzw
Technology
Acceptance
Model
Perceived Usefulness
The degree to which a
person believes that using
a particular system would
enhance his or her
performance
Perceived Ease of Use
The degree to which a
person believes that using
a particular system would
be free from effort
@heddanewman
Culture and Behavior
The fact is that businesses do not have emotion.
Products do not have emotion. Humans do.
Humans want to feel something.
And humans make mistakes.
Which is why we want to connect, make
to-do lists and plans to execute
@heddanewman
People
People
@sbeerendonk
Mapping Users to Job
Function and Role
Get guidance on these and other
scenarios in the Productivity Library
SALES
Build and deliver proposals
with input from different
stakeholders.
Manage sales planning,
training and sales readiness
in the same place.
IT
Drive IT transformation and
change management.
Plan, execute and manage all
phases of IT deployment,
adoption and rollout.
HEALTHCARE
Provide the best care possible
enabled by a secure platform
with secure messaging,
streamlined care coordination
and health team huddle
capabilities.
EDUCATION
Empower your students to
create the world of tomorrow
with a simple and safe
experience that promotes
teamwork and unlocks
creativity.
ENGINEERING
Move quickly between
ideation, development
and deployment.
Integrate with
developer tools.
HUMAN RESOURCES
Manage recruitment, training
and reviews across
departments.
FIRSTLINE WORKERS
Empower your firstline
workforce with tools that will
support schedule
management and provide
oversight to what’s most
relevant to their day.
MARKETING
Deliver marketing campaigns
and go-to-market activities
across a diverse group of
internal and external
stakeholders.
PROJECT MANAGEMENT
Manage project stakeholders,
tools, budgets, project reviews
and feedback.
Technology
20
@sbeerendonk
Rateofchange
time @sbeerendonk
Governance
Tiered O365 Group Governance Model
Workgroups
Company
1:Many publishing / broad conversations
Department / Division
Few:Many publishing / specific
conversations
Workgroups
Cross-collaboration experience
Resources from https://aka.ms/MicrosoftAdoption
First run experience with
SharePoint Communication
site template
Connected to online catalog
of Microsoft curated end-user
training content
Customizable Microsoft 365
learning pathways web part
Easily installed via SharePoint
Provisioning Service
Microsoft 365 Learning Pathways - Accelerating End User Training
Q&A
MWCP 2019 – MERCI à nos sponsors

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facebook never needed adoption, why does Office 365?

  • 1. PROJECT X – 21ST SEPTEMBER 2012
  • 2. Facebook never needed adoption, why does Office 365? MODERN WORKPLACE CONFERENCE PARIS 2019 Heather Newman & Sasja Beerendonk
  • 3. Facebook never needed adoption … or did it?
  • 4. Agenda About Us Why adopting Office 365 is different Culture & Behavior People Technology Speed of Change Governance Q&A
  • 5. Connect with your fellow attendees Event Maven Tip — Quick Connections — Leverage the LinkedIN App Find Nearby Feature - @heddanewman on Medium.com Slide courtesy of @meetdux
  • 6. SASJA BEERENDONK Customer Success Manager sasja@beezy.net https://www.linkedin.com/in/sasjabeerendonk https://www.beezy.net
  • 7. Tweet this Talk @heddanewman @contentpanda @SPSNashville #SPSNashville https://medium.com/@heddanewman Heather Newman https://www.slideshare.net/HeatherNewman My pronouns are She/Her.
  • 8. MWCP 2019 – MERCI Ă  nos sponsors
  • 11. LIMS tart exploring ake available increase everage Discover your Beezy Onboard first groups & first use cases Seek new horizons Embrace the new way of working Advocate the digital workplace Take initial steps with the project team to define goals, use cases, information architecture, communication & training plan and platform provisioning, branding & configuration. nhance Start small with 1st use cases, communication, training, and build an Ambassadors & Champion Program. Expand to more users, more use cases, more Beezy modules/features. Share best practices within the organization and continue training broader audiences. Make the new way of working stick. Measure goals and customer health. Adjust communication & training. Learn from other organizations. Advocate best practices outside the firm. E @sbeerendonk
  • 12. Focus on the “Why” Not on the “What” https://www.youtube.com/watch?v=UUDJoHeJbzw
  • 13. Technology Acceptance Model Perceived Usefulness The degree to which a person believes that using a particular system would enhance his or her performance Perceived Ease of Use The degree to which a person believes that using a particular system would be free from effort @heddanewman
  • 15. The fact is that businesses do not have emotion. Products do not have emotion. Humans do. Humans want to feel something. And humans make mistakes. Which is why we want to connect, make to-do lists and plans to execute @heddanewman
  • 18. Mapping Users to Job Function and Role Get guidance on these and other scenarios in the Productivity Library SALES Build and deliver proposals with input from different stakeholders. Manage sales planning, training and sales readiness in the same place. IT Drive IT transformation and change management. Plan, execute and manage all phases of IT deployment, adoption and rollout. HEALTHCARE Provide the best care possible enabled by a secure platform with secure messaging, streamlined care coordination and health team huddle capabilities. EDUCATION Empower your students to create the world of tomorrow with a simple and safe experience that promotes teamwork and unlocks creativity. ENGINEERING Move quickly between ideation, development and deployment. Integrate with developer tools. HUMAN RESOURCES Manage recruitment, training and reviews across departments. FIRSTLINE WORKERS Empower your firstline workforce with tools that will support schedule management and provide oversight to what’s most relevant to their day. MARKETING Deliver marketing campaigns and go-to-market activities across a diverse group of internal and external stakeholders. PROJECT MANAGEMENT Manage project stakeholders, tools, budgets, project reviews and feedback.
  • 23. Tiered O365 Group Governance Model Workgroups Company 1:Many publishing / broad conversations Department / Division Few:Many publishing / specific conversations Workgroups Cross-collaboration experience
  • 25. First run experience with SharePoint Communication site template Connected to online catalog of Microsoft curated end-user training content Customizable Microsoft 365 learning pathways web part Easily installed via SharePoint Provisioning Service Microsoft 365 Learning Pathways - Accelerating End User Training
  • 26. Q&A
  • 27. MWCP 2019 – MERCI Ă  nos sponsors