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midemacademy 2013
    Marketing module


   Fan-to-Fan Marketing
    for Artists& Brands

   Rynda Laurel, Founder, CEO
       1968media (USA)
       www.atrynda.com
Table of Contents
           •   About Me
         • Introduction
   • Direct-to-Fan vs Fan-to-Fan
    • Reaction vs Engagement
• Demographics vs Psychographics
     • Using Multiple Platforms
    • Expanding the Fan Circle
 • Tech A&R : Using New Platforms
         • Strategy List
• Case study: #LittlePartiesForDulli
  • Case study: Imagine Oceania
Rynda Laurel, Founder, CEO 1968media

  Rynda Laurel has an extensive background in the music
  business, stemming from her early days working in
  A&R, artist management and music supervision, followed by
  an evolutionary transition into digital – specifically in the areas
  of social media, digital marketing and brand development.             Your photo here
  Today, with her company 1968media, she is focused on
  working with established artists like The Smashing
  Pumpkins, Chuck D/Public Enemy and Greg Dulli/The Afghan
  Whigs.
  She also consults for music-based startups, facilitates
  innovative and creative partnerships and sits on the advisory
  boards for a number of charitable organizations including
  Sweet Relief.
  Because of her expertise in these different areas, you can
  find her speaking or presenting at local and international
  conferences on a variety of subjects.
  1968media: Digital Management, Business Development for
  Musicians, Lifestyle Brands and Music Startups.



  www.atrynda.com
  CONTACT: Rynda@1968media.com


midemacademy 2013 – Marketing module
All courses to beavailable on: www.midem.com/academy
Marketing vs. Awareness
                        My personal opinion on marketing.
                  I view it as authentic engagement and awareness.

      I do not “market” to fans, I work with existing communities to
          channel their love, creativity and willingness to help into a
            cohesive plan to create more awareness for the artist.
                       It is a symbiotic relationship.

      Fans, Superfans and Brand Evangelists are not just numbers or
       something to be used, they are to be honored and respected for
                              their dedication.


midemacademy 2013 – Marketing module
All courses to beavailable on: www.midem.com/academy
Direct-to-Fan vs Fan-to-Fan

   THE FAN TO FAN MODEL FOCUSES ON THE RELATIONSHIP AND ENGAGEMENT
      WITH THE SUPERFANS / FANS WHICH IN TURN CREATES AWARENESS FOR
      THE CASUAL AND NEW FANS.
                                                              Artist/Brand

             Artist/Brand
                                               New Fans                      Super Fans



                   Fans
                                                       Casual Fans       Fans


midemacademy 2013 – Marketing module
All courses to beavailable on: www.midem.com/academy
Reaction vs. Action
                           (engage yourcommunity)
     THE GOAL IS TURNING REACTION INTO ACTION AND ENGAGEMENT.

               REACTION:                               ACTION:
REACTION RELATES TO PASSIVE           ACTION RELATES TO ACTIVE
 ACTION ON THE PART OF THE                PARTICIPATION AND
            FAN.                     ENGAGEMENT ON THE PART OF
                                              THE FAN.
                 LIKES                       COMMENTS
              FAVORITING                       SHARES
                   +                         RETWEETS
                                                  +
                    CALL TO ACTION WITH RESPONSE :
                             ENGAGEMENT.

midemacademy 2013 – Marketing module
All courses to beavailable on: www.midem.com/academy
Demographicsvs. Psychographics
                  (know yourcommunity)
   IT IS IMPORTANT TO UNDERSTAND PSYCHOGRPAHICS IN FAN-TO-FAN
        ENGAGEMENT. DEMOGRAPHICS ARE ONLY HALF OF THE STORY.
          A FANBASE CAN RANGE DRASTICALLY AFFECTING ONLINE
       BEHAVIORS, RESPONSE TO CONTENT, ACTION AND ENGAGEMENT.

        DEMOGRAPHICS:                         PSYCHOGRAPHICS

STATISTICAL CHARACTERISTICS                     THE STUDY OF
      OF A POPULATION.                 PERSONALITY, VALUES, ATTITUD
                                       ES, INTERESTS AND LIFESTYLES.
Age and gender can influence online
 behavior, mobile device interaction    These are the determining factors
                                       and definition of the fan community.
Place can influence availability and
      popularity of a platform               Know your community.
Expanding the Fan Circle

   BY ENGAGING SUPERFANS, ALL FANS ARE MORE LIKELY TO SEE NEW
     CONTENT AND IN TURN SHARE AND ENGAGE. WHEN FANS ENGAGE
       IT FILTERS OUT TO THEIR CIRCLES AND HAS THE POTENTIAL TO
                           BRING IN NEW FANS.

   GOAL:                                       New Fans

   EXPAND
                                              Casual Fans
   THE
   CIRCLE                                        Fans




                                              Super Fans




midemacademy 2013 – Marketing module
All courses to beavailable on: www.midem.com/academy
Tech A&R: Finding&Using New Platforms
    FINDING A NEW PLATFORM OR APPLICATION IS LIKE THE QUEST FOR
                         THE NEXT BIG ARTIST.

               TECH A&R?                                THE ROCKSTAR COMBO
  Tech A&R is a group of highly skilled                     -Points of Difference
individuals who are consistently looking                       -User Experience
      for new and innovative online                              -Functionality
 applications and platforms. These first-              -Understanding of the Landscape
    movers are apt to help developing                             -Positioning
  startups with overall user experience                       -Customer Service
           advice and guidance.                              -Innovative thinking
                                                              -Solution oriented
Fan-to-Fan marketers should always                        -Works well for the Artist
   be open to new technologies.

midemacademy 2013 – Marketing module
All courses to beavailable on: www.midem.com/academy
Strategies

                         Know and respect your community
                               Socializing theSuperfan
                                Broadening the circle
                              Using multiple platforms
                                Creating “eventness”
                      Turn reaction into action and engagement
                  Working with the psychographics of the community
                  Take a chance with new technology and platforms
                              Combining Communities




midemacademy 2013 – Marketing module
All courses to beavailable on: www.midem.com/academy
Case Studies
#littleparties4Dulli
                             A fan-to-fan case study.
                         Using: multiple platforms, new
                   applications, socializing the superfans, and
                      throwing an online Birthday Party.


                                                         PROBLEM?
                                          Supefans talking amongst themselves with
                                                 no larger social interaction.

Superfans gathered yearly on their                      SOLUTION?
PRIVATE MESSAGE BOARDS to                   Work with the fan’s natural instinct to
celebrate the birthday of esteemed        congregate and transform the process into
 artist Greg Dulli of The Afghan          the social space where their activity creates
Whigs, The Twilight Singers & The                 awareness on a broader scale..
           Gutter Twins.                       It’s a party and you are all invited.


       #littleparties4Dulli    #littleparites4Dulli    #littleparties4dulli
Twitter




                             Instagra
                                m




                        Spotify /
                        Soundro
                           p




The Party Started on Facebook.
      Spotify / Soundrop,
&Instagram and Twitter soon
  followed. Creating a cross
        platform party.
Soundrop is the perfect solution
 to the closed message boards.
 The fans could listen to Greg’s
  entire catalog while chatting
       among themselves.

Fan activity fed back into their
   Facebook ticker and they
posted about the room on other
          platforms.

    With the cross platform
   promotion the room soon
  added both casual and new
             fans.

  Spotify and Soundrop both
   participated in the party.
Multiple
Platforms
The party generated higher
                                engagement on all
                               platforms, but most
                            importantly it brought the
                            Super Fans together online
                             PUBLICLY so they could
                             participate in their artists
                                        success
                                Thank you to The Congregation




                                         Facebook                Twitter


        Strategies:
Socializing the Super Fan
 Broadening The Circle
                                 Google+/Tumblr                       Instagram



Using New Applications
   Multiple Platforms                                Spotify /
                                                    Soundrop

        Eventness
IMAGINE OCEANIA
                       A fan-to-fan case study.
                   Activating Fan Psychographics
                 Integrating Content Across Multiple
                  Platforms, Superfan Engagement

                                                  PROBLEM?
                                     Billy Corgan wanted fans to hear the
                                     album – in its entirety 1 week before
                                       release. Presale stared 5 weeks
                                                before release.

  Based on the 13 songs on the                  SOLUTION?
   OCEANIA album, fans were         Engage fans with the entire album by
 asked to create art in any form     having them create art for ALL 13
   and share it to any platform.    songs, using song title only, creating
Hashtags and multiple platforms       a personal bond with the album.
 were used to create awareness       Using cross platform integration to
for an album that had never been        expose content to missions.
              heard.
Website Integration

CROSS PLATFORM   WEBSITE INTEGRATION      Instructions for
  INTEGRATION                                    the
                                       campaign, links to
   Facebook                             the art, uploaded
     Twitter                                fan art and
   Facebook
   Instagram                           Pinterest live feed
   DeviantArt                          were incorporated
    Google +                                  into the
    Jpgblog                             website, keeping
                                       content fresh and
      tools:
   Statigram                                   active.
   PhotoPile                            Fans returned to
   Tweegram                              the site to see if
    Textgram                           their art had been
Facebook
                                 FACEBOOK WAS THE HUB OF INFORMATION. FAN ART
                                FROM ACROSS THE WEB WAS POSTED IN ALBUMS, AND
                                         MADE INTO TIMELINE HEADERS.
       FAN INCREASE
2,600,000
2,400,000
2,200,000
            1   2   3   4   5   6   7
INSTAGRAM PROOVED TO BE THE MOST
Website Integration
                ACTIVE, LENDING ITSELF TO CREATIVITY
                 HASHTAGS WERE INDESPENSIBLE. FAN
               PHOTOS (WITH CREDIT) WERE COPIED AND
                   ADDED TO FACEBOOK, PINNED TO
                  PINTEREST, AND TWEETED ABOUT.
TWITTER WAS USED BY FANS AND THE
                                       OFFICIAL SITE TO SHARE THEIR CONTENT.
                                      FANS POSTED USING HASHTAGS, SP TWITTER
      Twitter
     TWITTER FOLLOWERS
150,000
                                         RETWEETED CONTENT, POSTED DAILY
                                         FAVORITES AND LINKS TO INSTAGRAM
100,000                                 PHOTOS, PINTEREST AND DEVIONTART.
 50,000

     0
          1   2   3   4   5   6   7




                                        PINTERESTWAS USEFUL FOR GETTING
                                      MULTIPLE PLATFORMS WORTH OF CONTENT
                                                  INTO ONE PLACE.
DEVIANTART WAS A NATRUAL HUB FOR
                                   CREATIVE SMASHING PUMPKINS FANS.
                                  MANY CREATED ART FOR ALL 13 SONGS.
                                 ART WAS POSTED [WITH ARTIST CREDIT] TO
                                     FACEBOOK, TWITTER, PINTEREST.




WHERE TO SEE IMAGINE OCEANIA
ART:
Facebook Album: http://bit.ly/SpIOArt
DeviantArt: http://bit.ly/SpIODA
Instagram (statigram) http://statigr.am/tag/spoceania
Pinterest: https://pinterest.com/search/?q=SPOceania
JPG HOSTED THE ONLY CONTEST DURING
IMAGINE OCEANIA. ALL OTHER FAN ART WAS
  CREATED AND SIMPLY SHARED AMONG
             NETWORKS.

 JPG BLOG IS A COMMUNITY OF ENGAGED
  PHOTOGAPHERS. SMASHING PUMPKINS
  FANS WERE ENCOURAGED TO JOIN AND
      ENTER THE PHOTO CONTEST.

PHOTOGRPAHERS FROM JPG WHO HAD NOT
EVEN HEARD OF THE BAND WERE CREATING
   CONTENT, EXPANDING THE CIRCLE.
Strategies

                         Know and respect your community
                               Socializing theSuperfan
                                Broadening the circle
                              Using multiple platforms
                                Creating “eventness”
                      Turn reaction into action and engagement
                  Working with the psychographics of the community
                  Take a chance with new technology and platforms
                              Combining Communities

                             CAN YOU THINK OF MORE?
                            Email me at rynda@1968media.com



midemacademy 2013 – Marketing module
All courses to beavailable on: www.midem.com/academy
midemacademy 2013


        THANK YOU

   Rynda Laurel, Founder, CEO
       1968media (USA)
       www.atrynda.com

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Rynda Laurel, 1968media Fan-to-Fan Marketing, MIDEM Academy 2013

  • 1. midemacademy 2013 Marketing module Fan-to-Fan Marketing for Artists& Brands Rynda Laurel, Founder, CEO 1968media (USA) www.atrynda.com
  • 2. Table of Contents • About Me • Introduction • Direct-to-Fan vs Fan-to-Fan • Reaction vs Engagement • Demographics vs Psychographics • Using Multiple Platforms • Expanding the Fan Circle • Tech A&R : Using New Platforms • Strategy List • Case study: #LittlePartiesForDulli • Case study: Imagine Oceania
  • 3. Rynda Laurel, Founder, CEO 1968media Rynda Laurel has an extensive background in the music business, stemming from her early days working in A&R, artist management and music supervision, followed by an evolutionary transition into digital – specifically in the areas of social media, digital marketing and brand development. Your photo here Today, with her company 1968media, she is focused on working with established artists like The Smashing Pumpkins, Chuck D/Public Enemy and Greg Dulli/The Afghan Whigs. She also consults for music-based startups, facilitates innovative and creative partnerships and sits on the advisory boards for a number of charitable organizations including Sweet Relief. Because of her expertise in these different areas, you can find her speaking or presenting at local and international conferences on a variety of subjects. 1968media: Digital Management, Business Development for Musicians, Lifestyle Brands and Music Startups. www.atrynda.com CONTACT: Rynda@1968media.com midemacademy 2013 – Marketing module All courses to beavailable on: www.midem.com/academy
  • 4. Marketing vs. Awareness My personal opinion on marketing. I view it as authentic engagement and awareness. I do not “market” to fans, I work with existing communities to channel their love, creativity and willingness to help into a cohesive plan to create more awareness for the artist. It is a symbiotic relationship. Fans, Superfans and Brand Evangelists are not just numbers or something to be used, they are to be honored and respected for their dedication. midemacademy 2013 – Marketing module All courses to beavailable on: www.midem.com/academy
  • 5. Direct-to-Fan vs Fan-to-Fan THE FAN TO FAN MODEL FOCUSES ON THE RELATIONSHIP AND ENGAGEMENT WITH THE SUPERFANS / FANS WHICH IN TURN CREATES AWARENESS FOR THE CASUAL AND NEW FANS. Artist/Brand Artist/Brand New Fans Super Fans Fans Casual Fans Fans midemacademy 2013 – Marketing module All courses to beavailable on: www.midem.com/academy
  • 6. Reaction vs. Action (engage yourcommunity) THE GOAL IS TURNING REACTION INTO ACTION AND ENGAGEMENT. REACTION: ACTION: REACTION RELATES TO PASSIVE ACTION RELATES TO ACTIVE ACTION ON THE PART OF THE PARTICIPATION AND FAN. ENGAGEMENT ON THE PART OF THE FAN. LIKES COMMENTS FAVORITING SHARES + RETWEETS + CALL TO ACTION WITH RESPONSE : ENGAGEMENT. midemacademy 2013 – Marketing module All courses to beavailable on: www.midem.com/academy
  • 7. Demographicsvs. Psychographics (know yourcommunity) IT IS IMPORTANT TO UNDERSTAND PSYCHOGRPAHICS IN FAN-TO-FAN ENGAGEMENT. DEMOGRAPHICS ARE ONLY HALF OF THE STORY. A FANBASE CAN RANGE DRASTICALLY AFFECTING ONLINE BEHAVIORS, RESPONSE TO CONTENT, ACTION AND ENGAGEMENT. DEMOGRAPHICS: PSYCHOGRAPHICS STATISTICAL CHARACTERISTICS THE STUDY OF OF A POPULATION. PERSONALITY, VALUES, ATTITUD ES, INTERESTS AND LIFESTYLES. Age and gender can influence online behavior, mobile device interaction These are the determining factors and definition of the fan community. Place can influence availability and popularity of a platform Know your community.
  • 8. Expanding the Fan Circle BY ENGAGING SUPERFANS, ALL FANS ARE MORE LIKELY TO SEE NEW CONTENT AND IN TURN SHARE AND ENGAGE. WHEN FANS ENGAGE IT FILTERS OUT TO THEIR CIRCLES AND HAS THE POTENTIAL TO BRING IN NEW FANS. GOAL: New Fans EXPAND Casual Fans THE CIRCLE Fans Super Fans midemacademy 2013 – Marketing module All courses to beavailable on: www.midem.com/academy
  • 9. Tech A&R: Finding&Using New Platforms FINDING A NEW PLATFORM OR APPLICATION IS LIKE THE QUEST FOR THE NEXT BIG ARTIST. TECH A&R? THE ROCKSTAR COMBO Tech A&R is a group of highly skilled -Points of Difference individuals who are consistently looking -User Experience for new and innovative online -Functionality applications and platforms. These first- -Understanding of the Landscape movers are apt to help developing -Positioning startups with overall user experience -Customer Service advice and guidance. -Innovative thinking -Solution oriented Fan-to-Fan marketers should always -Works well for the Artist be open to new technologies. midemacademy 2013 – Marketing module All courses to beavailable on: www.midem.com/academy
  • 10. Strategies Know and respect your community Socializing theSuperfan Broadening the circle Using multiple platforms Creating “eventness” Turn reaction into action and engagement Working with the psychographics of the community Take a chance with new technology and platforms Combining Communities midemacademy 2013 – Marketing module All courses to beavailable on: www.midem.com/academy
  • 12. #littleparties4Dulli A fan-to-fan case study. Using: multiple platforms, new applications, socializing the superfans, and throwing an online Birthday Party. PROBLEM? Supefans talking amongst themselves with no larger social interaction. Superfans gathered yearly on their SOLUTION? PRIVATE MESSAGE BOARDS to Work with the fan’s natural instinct to celebrate the birthday of esteemed congregate and transform the process into artist Greg Dulli of The Afghan the social space where their activity creates Whigs, The Twilight Singers & The awareness on a broader scale.. Gutter Twins. It’s a party and you are all invited. #littleparties4Dulli #littleparites4Dulli #littleparties4dulli
  • 13. Twitter Instagra m Spotify / Soundro p The Party Started on Facebook. Spotify / Soundrop, &Instagram and Twitter soon followed. Creating a cross platform party.
  • 14. Soundrop is the perfect solution to the closed message boards. The fans could listen to Greg’s entire catalog while chatting among themselves. Fan activity fed back into their Facebook ticker and they posted about the room on other platforms. With the cross platform promotion the room soon added both casual and new fans. Spotify and Soundrop both participated in the party.
  • 16. The party generated higher engagement on all platforms, but most importantly it brought the Super Fans together online PUBLICLY so they could participate in their artists success Thank you to The Congregation Facebook Twitter Strategies: Socializing the Super Fan Broadening The Circle Google+/Tumblr Instagram Using New Applications Multiple Platforms Spotify / Soundrop Eventness
  • 17. IMAGINE OCEANIA A fan-to-fan case study. Activating Fan Psychographics Integrating Content Across Multiple Platforms, Superfan Engagement PROBLEM? Billy Corgan wanted fans to hear the album – in its entirety 1 week before release. Presale stared 5 weeks before release. Based on the 13 songs on the SOLUTION? OCEANIA album, fans were Engage fans with the entire album by asked to create art in any form having them create art for ALL 13 and share it to any platform. songs, using song title only, creating Hashtags and multiple platforms a personal bond with the album. were used to create awareness Using cross platform integration to for an album that had never been expose content to missions. heard.
  • 18. Website Integration CROSS PLATFORM WEBSITE INTEGRATION Instructions for INTEGRATION the campaign, links to Facebook the art, uploaded Twitter fan art and Facebook Instagram Pinterest live feed DeviantArt were incorporated Google + into the Jpgblog website, keeping content fresh and tools: Statigram active. PhotoPile Fans returned to Tweegram the site to see if Textgram their art had been
  • 19. Facebook FACEBOOK WAS THE HUB OF INFORMATION. FAN ART FROM ACROSS THE WEB WAS POSTED IN ALBUMS, AND MADE INTO TIMELINE HEADERS. FAN INCREASE 2,600,000 2,400,000 2,200,000 1 2 3 4 5 6 7
  • 20. INSTAGRAM PROOVED TO BE THE MOST Website Integration ACTIVE, LENDING ITSELF TO CREATIVITY HASHTAGS WERE INDESPENSIBLE. FAN PHOTOS (WITH CREDIT) WERE COPIED AND ADDED TO FACEBOOK, PINNED TO PINTEREST, AND TWEETED ABOUT.
  • 21. TWITTER WAS USED BY FANS AND THE OFFICIAL SITE TO SHARE THEIR CONTENT. FANS POSTED USING HASHTAGS, SP TWITTER Twitter TWITTER FOLLOWERS 150,000 RETWEETED CONTENT, POSTED DAILY FAVORITES AND LINKS TO INSTAGRAM 100,000 PHOTOS, PINTEREST AND DEVIONTART. 50,000 0 1 2 3 4 5 6 7 PINTERESTWAS USEFUL FOR GETTING MULTIPLE PLATFORMS WORTH OF CONTENT INTO ONE PLACE.
  • 22. DEVIANTART WAS A NATRUAL HUB FOR CREATIVE SMASHING PUMPKINS FANS. MANY CREATED ART FOR ALL 13 SONGS. ART WAS POSTED [WITH ARTIST CREDIT] TO FACEBOOK, TWITTER, PINTEREST. WHERE TO SEE IMAGINE OCEANIA ART: Facebook Album: http://bit.ly/SpIOArt DeviantArt: http://bit.ly/SpIODA Instagram (statigram) http://statigr.am/tag/spoceania Pinterest: https://pinterest.com/search/?q=SPOceania
  • 23. JPG HOSTED THE ONLY CONTEST DURING IMAGINE OCEANIA. ALL OTHER FAN ART WAS CREATED AND SIMPLY SHARED AMONG NETWORKS. JPG BLOG IS A COMMUNITY OF ENGAGED PHOTOGAPHERS. SMASHING PUMPKINS FANS WERE ENCOURAGED TO JOIN AND ENTER THE PHOTO CONTEST. PHOTOGRPAHERS FROM JPG WHO HAD NOT EVEN HEARD OF THE BAND WERE CREATING CONTENT, EXPANDING THE CIRCLE.
  • 24. Strategies Know and respect your community Socializing theSuperfan Broadening the circle Using multiple platforms Creating “eventness” Turn reaction into action and engagement Working with the psychographics of the community Take a chance with new technology and platforms Combining Communities CAN YOU THINK OF MORE? Email me at rynda@1968media.com midemacademy 2013 – Marketing module All courses to beavailable on: www.midem.com/academy
  • 25. midemacademy 2013 THANK YOU Rynda Laurel, Founder, CEO 1968media (USA) www.atrynda.com