The document discusses the Office Administration Program at Owens Community College. It outlines the program's mission to provide administrative professionals to the community. It describes the roles of office administrators such as administrative assistants, customer service representatives, and office managers. The document also discusses medical office support, certificate programs, course descriptions, articulation agreements, job prospects, earnings, and additional resources.

2.  What is the mission of the Office
Administration Program?
 What do office administrators do?
 What is medical office support?
 What are certificates?
 What do the classes look like?
 What is an articulation agreement?
 What is the future of office administration?

3. The mission of the Office
Administration Program is to
be a recognized leader in
providing administrative
professionals to the
community.

4.  Office Assistant/Specialist
 Administrative
Assistant/Specialist
 Customer Service
Representative
 Technical Office Assistant
 Data Entry
 Office Manager
 Admitting Clerk
 Transcriptionist
 Virtual Assistant

5.  Perform administrative duties in a
medical, clinical, or healthcare facility
› General office skills
› Data processing
› Office equipment operations
› Medical recordkeeping
› Medical/clinical office procedures

6.  Emphasize basic business knowledge
and foundation skills
› Medical Office Support Certificate
› Application Software Specialist Certificate
› Office Support Certificate
› Administrative Virtual Assistant Certificate

7.  OAD 140 Office
Procedures
› International Travel
Project
› Expectations of a
legal and medical
office
› Financial Procedures
› Records Management
› Service Learning
Project

8.  OAD 220 Workplace
Technologies
› Tablet PC
› Palm Z22, Blackberry
› Olympus Recorder & Podcasts
› Digital Camera
› Dragon Naturally Speaking
Voice Recognition Software
› Adobe Acrobat for PDF
Photoshop Elements 6
› Blogging
› Access 2007

9.  OAD 265 Medical
Office Simulation
› Schedule
appointments
› Check in/out patients
› Bill patients and
insurances
› Process payments
› Set up medical
database

10.  OAD 293 Office
Administration
Cooperative
Experience
› Work minimum of 150
hours
› Complete professional
portfolio

11.  Agreement between area
high/vocational schools
and Owens Community
College
 Credits given for acquiring
sufficient level of
knowledge and
demonstrated skills
 Money saved
 Time saved

12.  Secretaries and administrative assistants
held more than 4.2 million jobs in 2006,
ranking it among the largest
occupations in the U.S. economy
 Secretaries and administrative assistants
will have among the largest numbers of
new jobs arise, about 362,000 over the
2006-16 period.

13.  Earnings as of May 2006
› Median annual earnings $27,450
› Middle 50 percent earned between $21,830
and $34,250
› Lowest 10 percent earned less than $17,560
› Highest 10 percent earned more than
$41,550
US Dept of Labor Statistics, Occupational Handbook
www.bls.gov

14.  Owens Community College
› www.owens.edu
 International Association of Office
Professionals
› http://www.iaap-hq.org/
 Office Team
› http://www.officeteam.com/portal/site/ot-us
 Occupational Outlook Handbook
› http://www.bls.gov/oco/home.htm