R.Boyd-C.Dorrington-The-journey-to-servant-leadership
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The document discusses servant leadership and how Chris helped transform his team from a traditional manager-led structure to one with servant leaders. It describes how Chris initially did not want the team lead role but took it on to help the team. Through empowering the team to make their own decisions, listening to them, and helping remove obstacles, Chris was able to boost productivity and create a team of leaders rather than followers.
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R.Boyd-C.Dorrington-The-journey-to-servant-leadership
- 2. The servant-leader is servant first... It begins with the natural feeling that one wants to serve, to serve first.
- 3. who are we? Bob Boyd robert.boyd@foxsports.com.au Agile Coach Chris Dorrington chris.dorrington@ir.com. Development Manager
- 4. today’s outcomes No mountain is unclimbable Tools for analysing team dysfunctions Tips for removing hard to see obstacles Taking advantage of bad situations How to create a team of leaders
- 5. what we are talking about Manager Vs Servant Leader Manager as Servant Leader
- 6. initiating events First scrum project2008-2009 All teams now scrum2010 Productivity boost . 300% Ten teams2015
- 7. initiating events Why the need for change ?
- 8. team leader change scrum master team lead 0% 20% 80% developer BEFORE 15% 5%80%GOAL
- 9. results on the change 1 full time scrum master 1 full time team lead 8 team lead / developer
- 10. I’m very good as Team Lead, why on earth should I change? the opinion Chris
- 11. Power
- 13. the offer to help “You’re welcome to join us, we have a spare seat…”
- 14. bob’s offer “Don’t know” Chris “Don’t know, we have Chris” Team members “What do you want from me?” Bob
- 15. what holds the team back Product Owner PO’s stories Little or no customer contact Noisy neighbours in the office Management borrowing people from team Lacking quality checklist, No refactoring Don’t know New people joining team
- 16. first two weeks Chris was either Scrum Master or Dev or TL not all three he didn’t want the job. what’s the path to better team? Servant Leadership
- 17. servant leader attributes Chris picked ‘empowerment’ ListeningTeaching Stewardship Appreciation of others Visibility Vision Communication Honesty and Integrity ServiceEmpowerment
- 18. steps to empower Don’t make the decisions… …But ensure the decisions are being made Ask “what do you think?”
- 19. cause and effect
- 20. cause and effect Subtle things that empowering the team will change Big pictures are made of many small things
- 21. broken builds This was a problem. “It’s not a problem” Chris
- 22. team tea (and cake) help them solve their own problems listen to their tech speak
- 23. standup dissection the positions of power command & control
- 24. the result?
- 26. today’s outcomes No mountain is unclimbable Tools for analysing team dysfunctions Tips for removing hard to see obstacles Taking advantage of bad situations How to create a team of leaders
- 28. Thanks for listening! The servant-leader is servant first... It begins with the natural feeling that one wants to serve, to serve first.