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Wikinomics: the era of 
collabora3ve produc3on 
  MAC281 seminar 
  robert.jewi5@sunderland.ac.uk  



                                    1 
Tradi3onal forms of collabora3ve ac3on 

     20th century 
• 
     Large scale projects 
• 
     Typically hierarchical 
• 
     Top‐down model 
• 
     Typically state or market led  
• 
     –  (see Shirky, 2008) 



                                          2 
3 
Government 
 ID Cards                         steering group 

                                   Project lead 
                                     (eg IBM) 


   DVLA                             Passports          HMCR               NI 
                     NHS 


Consultants      Consultants       Consultants      Consultants      Consultants 


Doc control      Doc control       Doc control      Doc control      Doc control 


Tech roll out    Tech roll out    Tech roll out     Tech roll out    Tech roll out 


    Test             Test              Test             Test             Test 
                                                                                4 
Wikipedia 
             Link 
            editor 
                           Fact 
 Text                     editor 
editor 
                                                   Regular 
                                                 contributors 

           Hardcore 
          contributors 

Image 
editor 

                                    Wikipedia 


                                                                  Casual users 


             Staff 




                                                                                  5 
New forms of collabora3on 
•  21st century 
•  Mass collaboraYon 
•  DemocraYc parYcipaYon  




                             6 
We‐think? 
•  Sharing of informaYon via Internet 
  –  improves creaYvity 
  –  improves ideas 
  –  improves innovaYon 
  –  improves democracy 
  –  h5p://www.youtube.com/watch?
     v=qiP79vYsdo  



                                         7 
Crowdsourcing? 
•  Outsourcing of ideas 
   to a large undefined 
   group 
  –  open calls for help 
  –  the hive mind 
  –  collecYve problem 
     solving 
  –  cheap! 


                                 8 
Crowdsourcing? 
•  Outsourcing of ideas 
   to a large undefined 
   group 
  –  open calls for help 
  –  the hive mind 
  –  collecYve problem 
     solving 
  –  cheap! 


                                 9 
Crowdsourcing? 
•  Outsourcing of ideas 
   to a large undefined 
   group 
  –  open calls for help 
  –  the hive mind 
  –  collecYve problem 
     solving 
  –  cheap! 


                                 10 
Crowdsourcing? 
•  Outsourcing of ideas 
   to a large undefined 
   group 
  –  open calls for help 
  –  the hive mind 
  –  collecYve problem 
     solving 
  –  cheap! 


                                 11 
Crowdsourcing? 
•  How do you count the stars? 
•  h5p://news.bbc.co.uk/1/hi/sci/tech/
   7894071.stm  




                                         12 
Wikipedia in figures 
     2001: 15,000 arYcles 
• 
     2009: 2.7 million+ arYcles 
• 
     1 million+ registered users 
• 
     100,000 users posted 10+ arYcles 
• 
     75,000 regular editors 
• 
     5,000 hardcore maintain site 
• 
     5 paid staffers 
• 
     –  See Tapsco5 & Williams, 2008: 72; 
        h5p://en.wikipedia.org/wiki/About_Wikipedia    

                                                          13 
Wikipedia:
                                                          
                                    how big is the crowd? 
             Link 
            editor 
                           Fact 
 Text                     editor 
editor 
                                                   Regular 
                                                 contributors 

           Hardcore 
          contributors 

Image 
editor 

                                    Wikipedia 


                                                                 Casual users 


             Staff 




                                                                                 14 
Cri3cisms? 
•  Reliability? 




                                 15 
Power of the crowd? 
•  Facebook ToS February 
   2009 
  –  h5p://consumerist.com/
     5150175/facebooks‐
     new‐terms‐of‐service‐
     we‐can‐do‐anything‐we‐
     want‐with‐your‐content‐
     forever  


                                 16 
Examples of collec3ve produc3on 
     BitTorrent swarms 
• 
     Second Life 
• 
     Distributed compuYng 
• 
     Google search 
• 
     Facebook 
• 
     Li5leBigPlanet 
• 
     Podzilla 
• 
     Lego Mindstorms 
• 
                                17 
Google search 
•  “Search engines like Google, which run on algorithms 
   that rank results according to the number of previous 
   searches, answer our search queries not with what is 
   most true or most reliable, but merely what is most 
   popular.  As a result, our knowledge … is being 
   shaped by nothing but the aggregaYon of responses.  
   The search engine is a quanYtaYve historical records 
   of previous responses” 
   –  Andrew Keen ,2008: 92‐2 


                                                       18 
Search for… 
•  White House … 




                              19 
Search for… 
•  Miserable failure 




                                20 
Wisdom of crowds? 




                     21 
•  21st century is the era of mass 
   collaboraYon 
•  CollaboraYon benefits business 
   and culture alike 
•  The crowd is a resource? 
•  DemocraYsing force? 



                                      22 
Ques3ons 
•  Do the benefits of crowdsourcing outweigh 
   the problems? 

•  Is the future one of mass collaboraYon? 




                                               23 
Sources and reading 
•  Digital Britain report, January 2009, 
   h5p://www.culture.gov.uk/what_we_do/broadcasYng/5631.aspx  
•  Jeff Howe, 2008, Crowdsourcing: How the Power of the Crowd is Driving 
   the Future of Business, London: Random House Business Books. 
•  Andrew Keen, 2008, The Cult of the Amateur: How today’s Internet is 
   killing our culture and assaulAng our economy, London: Nicholas Brearly 
   Publishing 
•  Charles Leadbe5er 2008, We‐Think: Mass innovaAon, not mass‐
   producAon, London: Profile Books Ltd. 
•  Clay Shirky, 2008: Here Comes Everybody: The Power of Organizing 
   Without OrganizaAons, London: Allen Lane. 
•  James Surowiecki, 2005, The Wisdom of Crowds: Why the Many Are 
   Smarter Than the Few, London: Abacus. 
•  Don Tapsoc5 & Anthony D. Williams, 2008, Wikinomics: How Mass 
   CollaboraAon Changes Everything, London: AtlanYc Books 


                                                                              24 

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Mac281 Wikinomics Seminar