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                                 www.ramoncosta.net
Project Management
             10 ways to improve
               success of projects


                                  Barcelona, 2012




                            Ramon Costa i Pujol
                              rcosta@eada.edu
                        Senior Associate Professor
Operations Management and Information Systems Dpt.
Ramon Costa i Pujol
                                 Degree in Informatics Engineering by the UPC (Technical
                                 University of Catalonia); Master in Pedagogical Qualification
                                 for Engineers by ICE-UPC and General Management
                                 Programme graduate by the Business School EADA
                                 Business Productivity and Project Director at Microsoft
                                 Innovation Center – Productivity Center.
                                 Senior Associate Professor in EADA and Associate Professor
                                 in Escoles Universitàries Gimbernat (UAB); Co-director of “IT
                                 Project Management” postgraduate course at EUG.
                                 Member of Project Management Institute, MCTS in Microsoft
                                 Project certified, IT Project+ certified (CompTIA) and Master
                                 Project Manager (AAPM).
                                 Dynamic Partner & Cofounder of inPreneur.
www.ramoncosta.net
www.iproductividad.com           Senator of Junior Chamber International and member of
www.actioningorganizations.com   Amnesty International


Twitter: @ramoncosta
LinkedIn: ramoncosta
Facebook: Prof.RamonCosta
Slideshare: rcosta
Youtube: pgpsi
A project fail if….


              • It does not provide the expected benefits,
                the intended scope or is canceled in advance
              • It deviates by 30% in execution time
              • It deviates by 30% in budget




                                 Scope


                                Quality

                         Cost             Time
A project fail if….




     http://www.projectsmart.co.uk/the-curious-case-of-the-chaos-report-2009.html
Project failure can be eliminated…
… but we can mitigate its probability




       10 aspects to be considered in order
          to improve success in projects
1. Global Vision: “More than PM”



             Project Portfolio Management
                 Programme Management

                             Project Management
               Pre-Project          Project
                                    Proyecto      Operations



                              Change Management

            Information Systems (IISS)
2. Portfolio and Program Management
2. Portfolio and Program Management
3. Business Case: “Business value
of projects”
3. Business Case: “Business value
of projects”
4. Methodology: “A standard way to do PM”
   Associations on Project Management:
   •   PMI (Project Management Institute, 1969): www.pmi.org
   •   IPMA (International Project Management Association, 1965): www.ipma.ch
   •   IAPPM (Intern. Association of Project and Program Management, 2003): www.iappm.org
   •   APM (Association for Project Management): www.apm.org.uk
   •   AIPM (Australian Institute of Project Management, 1976): www.aipm.com.au




   Methodologies:
   • PRINCE2 (Projects in Controlled Env., 1989): www.prince2.com
   • Scrum (Agile Project Management and Dev.): www.scrum.org
   Academies:
   • American Academy of Project Managers (AAPM): www.projectmanagementcertifications.com
   Other institutions (IT specialized):
   • CompTIA (1982): www.comptia.org
   Linked to software programs:
   • Microsoft Certified Technical Specialist: www.microsoft.com
4. Methodology: “A standard way to do PM”

  PMI Certifications
  • Project Management Professional (PMP)®              (March 2010)
                                                           Total members: 317.962
  • Certified Associate in Project Management (CAPM)®      Total active
  • Program Management Professional (PgMP)®                 PMPs: 375.959
  • PMI Scheduling Professional (PMI-SP)®
  • PMI Risk Management Professional (PMI-RMP)®
  Standars
  • A Guide to the Project Management Body of
    Knowledge (PMBOK® Guide)- Fourth Edition
  • Practice Standard for Project Risk Management
  • Practice Standard for Earned Value Management
  • Practice Standard for Project Configuration
    Management
  • Practice Standard for Work Breakdown Structures
  • Practice Standard for Scheduling



                     http://www.pmi.org
5. Integrated PM: “A holistic vision”
6. Risk Man.: “Be prepared for Murphy”




     Initiation                      Planning


                    Control and                  Execution
                     Monitoring

                                                                     Closing



                    Risk
  Risk Management             Qualitative   Quantitative   Risk Response   Risk Monitoring
                    Ident.
  Planning                    Risk Anal.    Risk Anal.      Plan           and Control
7. Project Man.: “More than technical skills”



                                Project
                               Management
                                 Skills


                     Management            Business
                       Skills               Skills




       The main knowledge needed to manage projects is unique to project
   management, but to carry out the project direction must be complemented with
    knowledge pertaining to the “general management” area and with specific
                      business skills that will serve project.
                                                             25
8. Stakeholders: “the human side”




     Needs:                                  Expectations: Non
     Identified             Stakeholders     identified
     requirements                            requirements

     Stakeholders management & Expectations Management disciplines
9. Change Management: “...change happens”




 Project                          Project Execution             Deployment    Operations



 Project    Project Definition               Project                Project
 Mangt        and Planning           Control and Monitoring         Closing



 Change     Change Manag.
                                         Change Management Plan Execution           Evaluation
 Mangt     Definition and Plan.
10. IISS: “Beyond scheduling software”



        Integration          Scope


      Risks                          Time
                  Information
    Providers       Systems              Costs

    Communica
                                   Quality
       tion
                      Team
Conclusions


     1.    Global Vision: “More than PM”
     2.    Change Management: “Because change is need”
     3.    Business Case: “Business value of projects”
     4.    Methodology: “A standard way to do PM”
     5.    Integrated PM: “A holistic vision of projects”
     6.    Risk Management: “Be prepared for Murphy”
     7.    Project Manager: “More than technical skills”
     8.    Stakeholders: “the human side of projects”
     9.    Change Management: “Because change is need”
     10.   IISS: “Beyond scheduling software”
References & Bibliography

                      “50 claves para la
                   dirección de proyectos”


      • Managing a project starts by the enthusiasm and personal
        commitment of project director
      • A project is not done without a team
      • Project must meet the expectations and needs of users and
        stakeholders
      • Communication is key in the project
      • You cannot ever forget the commitments
      • Equally important is managing the project
        as close and transfer it to operations
References & Bibliography

              “La dirección de proyectos, una
            herramienta de gestión empresarial”




http://ramoncosta.blogspot.com/2007/11/50-lecciones-de-management-ea
http://ramoncosta.blogspot.com/2005_07_01_ekipsnet_archive.html
References & Bibliography

           “The portable MBA in Project Management”
References & Bibliography

                 “Microsoft Project 2010.
                  The missing manual”
References & Bibliography

  •   American Academy of Project Management AAPM
  •   Association for Project Management (APM)
  •   Australian Institute of Project Management (AIPM)
  •   CompTIA Project+
  •   The International Association of Project and Program Management.
  •   International Project Management Association (IPMA)
  •   International Project Management Commission (IPMC)
  •   Project Management Institute (PMI)
  •   Stanford University Advanced Project Management (SAPM)
  •   Telecommunications Project Management Association (TPMA)
References & Bibliography

   • http://ramoncosta.blogspot.com/2005/07/bibliografia-i-recursos-
     web.html
   • http://ramoncosta.blogspot.com/2010/05/bibliografia-de-direccio-de-
     projectes.html
   • http://ramoncosta.blogspot.com/2010/04/project-management-
     framework-model.html
   • http://ramoncosta.blogspot.com/2008/07/site-molt-interessant-i-til-per-
     la.html
   • http://www.pgpsi.com/2010/09/microsoft-project-2010-resources.html
   • http://www.pgpsi.com/2010/02/project-management-guide.html
   • http://www.pgpsi.com/2009/12/about-project-management-usefull-
     for.html
   • http://www.pgpsi.com/2009/12/earned-value-management.html
Thanks a lot!

 “Aviso Legal: Esta obra está sujeta a una licencia Reconocimiento – NoComercial -
CompartirIgual (by-nc-sa) de Creative Commons:
No se permite un uso comercial de la obra original ni de las posibles obras derivadas
cuya distribución tiene que hacerse con una licencia igual a la que regula la obra
original.
La licencia se puede consultar en www.creativecommons.org/licenses ”

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Rcde fem uncafeal-estadi-lagestiodeprojectes-ramoncosta-20120921

  • 1. Material disponible a www.actioningorganizations.com www.ramoncosta.net
  • 2. Project Management 10 ways to improve success of projects Barcelona, 2012 Ramon Costa i Pujol rcosta@eada.edu Senior Associate Professor Operations Management and Information Systems Dpt.
  • 3. Ramon Costa i Pujol Degree in Informatics Engineering by the UPC (Technical University of Catalonia); Master in Pedagogical Qualification for Engineers by ICE-UPC and General Management Programme graduate by the Business School EADA Business Productivity and Project Director at Microsoft Innovation Center – Productivity Center. Senior Associate Professor in EADA and Associate Professor in Escoles Universitàries Gimbernat (UAB); Co-director of “IT Project Management” postgraduate course at EUG. Member of Project Management Institute, MCTS in Microsoft Project certified, IT Project+ certified (CompTIA) and Master Project Manager (AAPM). Dynamic Partner & Cofounder of inPreneur. www.ramoncosta.net www.iproductividad.com Senator of Junior Chamber International and member of www.actioningorganizations.com Amnesty International Twitter: @ramoncosta LinkedIn: ramoncosta Facebook: Prof.RamonCosta Slideshare: rcosta Youtube: pgpsi
  • 4. A project fail if…. • It does not provide the expected benefits, the intended scope or is canceled in advance • It deviates by 30% in execution time • It deviates by 30% in budget Scope Quality Cost Time
  • 5. A project fail if…. http://www.projectsmart.co.uk/the-curious-case-of-the-chaos-report-2009.html
  • 6. Project failure can be eliminated… … but we can mitigate its probability 10 aspects to be considered in order to improve success in projects
  • 7. 1. Global Vision: “More than PM” Project Portfolio Management Programme Management Project Management Pre-Project Project Proyecto Operations Change Management Information Systems (IISS)
  • 8. 2. Portfolio and Program Management
  • 9. 2. Portfolio and Program Management
  • 10. 3. Business Case: “Business value of projects”
  • 11. 3. Business Case: “Business value of projects”
  • 12. 4. Methodology: “A standard way to do PM” Associations on Project Management: • PMI (Project Management Institute, 1969): www.pmi.org • IPMA (International Project Management Association, 1965): www.ipma.ch • IAPPM (Intern. Association of Project and Program Management, 2003): www.iappm.org • APM (Association for Project Management): www.apm.org.uk • AIPM (Australian Institute of Project Management, 1976): www.aipm.com.au Methodologies: • PRINCE2 (Projects in Controlled Env., 1989): www.prince2.com • Scrum (Agile Project Management and Dev.): www.scrum.org Academies: • American Academy of Project Managers (AAPM): www.projectmanagementcertifications.com Other institutions (IT specialized): • CompTIA (1982): www.comptia.org Linked to software programs: • Microsoft Certified Technical Specialist: www.microsoft.com
  • 13. 4. Methodology: “A standard way to do PM” PMI Certifications • Project Management Professional (PMP)® (March 2010)  Total members: 317.962 • Certified Associate in Project Management (CAPM)®  Total active • Program Management Professional (PgMP)® PMPs: 375.959 • PMI Scheduling Professional (PMI-SP)® • PMI Risk Management Professional (PMI-RMP)® Standars • A Guide to the Project Management Body of Knowledge (PMBOK® Guide)- Fourth Edition • Practice Standard for Project Risk Management • Practice Standard for Earned Value Management • Practice Standard for Project Configuration Management • Practice Standard for Work Breakdown Structures • Practice Standard for Scheduling http://www.pmi.org
  • 14. 5. Integrated PM: “A holistic vision”
  • 15. 6. Risk Man.: “Be prepared for Murphy” Initiation Planning Control and Execution Monitoring Closing Risk Risk Management Qualitative Quantitative Risk Response Risk Monitoring Ident. Planning Risk Anal. Risk Anal. Plan and Control
  • 16. 7. Project Man.: “More than technical skills” Project Management Skills Management Business Skills Skills The main knowledge needed to manage projects is unique to project management, but to carry out the project direction must be complemented with knowledge pertaining to the “general management” area and with specific business skills that will serve project. 25
  • 17. 8. Stakeholders: “the human side” Needs: Expectations: Non Identified Stakeholders identified requirements requirements Stakeholders management & Expectations Management disciplines
  • 18. 9. Change Management: “...change happens” Project Project Execution Deployment Operations Project Project Definition Project Project Mangt and Planning Control and Monitoring Closing Change Change Manag. Change Management Plan Execution Evaluation Mangt Definition and Plan.
  • 19. 10. IISS: “Beyond scheduling software” Integration Scope Risks Time Information Providers Systems Costs Communica Quality tion Team
  • 20. Conclusions 1. Global Vision: “More than PM” 2. Change Management: “Because change is need” 3. Business Case: “Business value of projects” 4. Methodology: “A standard way to do PM” 5. Integrated PM: “A holistic vision of projects” 6. Risk Management: “Be prepared for Murphy” 7. Project Manager: “More than technical skills” 8. Stakeholders: “the human side of projects” 9. Change Management: “Because change is need” 10. IISS: “Beyond scheduling software”
  • 21. References & Bibliography “50 claves para la dirección de proyectos” • Managing a project starts by the enthusiasm and personal commitment of project director • A project is not done without a team • Project must meet the expectations and needs of users and stakeholders • Communication is key in the project • You cannot ever forget the commitments • Equally important is managing the project as close and transfer it to operations
  • 22. References & Bibliography “La dirección de proyectos, una herramienta de gestión empresarial” http://ramoncosta.blogspot.com/2007/11/50-lecciones-de-management-ea http://ramoncosta.blogspot.com/2005_07_01_ekipsnet_archive.html
  • 23. References & Bibliography “The portable MBA in Project Management”
  • 24. References & Bibliography “Microsoft Project 2010. The missing manual”
  • 25. References & Bibliography • American Academy of Project Management AAPM • Association for Project Management (APM) • Australian Institute of Project Management (AIPM) • CompTIA Project+ • The International Association of Project and Program Management. • International Project Management Association (IPMA) • International Project Management Commission (IPMC) • Project Management Institute (PMI) • Stanford University Advanced Project Management (SAPM) • Telecommunications Project Management Association (TPMA)
  • 26. References & Bibliography • http://ramoncosta.blogspot.com/2005/07/bibliografia-i-recursos- web.html • http://ramoncosta.blogspot.com/2010/05/bibliografia-de-direccio-de- projectes.html • http://ramoncosta.blogspot.com/2010/04/project-management- framework-model.html • http://ramoncosta.blogspot.com/2008/07/site-molt-interessant-i-til-per- la.html • http://www.pgpsi.com/2010/09/microsoft-project-2010-resources.html • http://www.pgpsi.com/2010/02/project-management-guide.html • http://www.pgpsi.com/2009/12/about-project-management-usefull- for.html • http://www.pgpsi.com/2009/12/earned-value-management.html
  • 27. Thanks a lot! “Aviso Legal: Esta obra está sujeta a una licencia Reconocimiento – NoComercial - CompartirIgual (by-nc-sa) de Creative Commons: No se permite un uso comercial de la obra original ni de las posibles obras derivadas cuya distribución tiene que hacerse con una licencia igual a la que regula la obra original. La licencia se puede consultar en www.creativecommons.org/licenses ”