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IN-COSMETICS BANGKOK 2013

DIGITAL MARKETING
STRATEGIES FOR
COSMETICS BRANDS
1 - @hmarketer - @rachitdayal

#incosmetics #marketing
Today’s Menu – Digital Marketing
Websites

Facebook

Mobile

Google
Display Ads

Instagram
LINE
2 - @hmarketer - @rachitdayal

News
Maps

Email
#incosmetics #marketing
Today’s Menu – Digital Marketing
Websites
Mobile
Instagram
LINE
3 - @hmarketer - @rachitdayal

Facebook

30 Mins
Maps

Google
Display Ads
News
Email
#incosmetics #marketing
Hey there,
I’m Rachit!

4 - @hmarketer - @rachitdayal

#incosmetics #marketing
My Team of
Happy Marketers
in #Singapore

5 - @hmarketer - @rachitdayal

#incosmetics #marketing
And Happy Marketers in #Bangalore

6 - @hmarketer - @rachitdayal

#incosmetics #marketing
Happy Founders in #Thailand,
#Malaysia, #Indonesia, #SEA

7 - @hmarketer - @rachitdayal

#incosmetics #marketing
8 - @hmarketer - @rachitdayal

#incosmetics #marketing
We help Tigerair figure out what’s going on
with their website & mobile apps
9 - @hmarketer - @rachitdayal

#incosmetics #marketing
10 - @hmarketer - @rachitdayal

#incosmetics #marketing
We Help Ensogo
& LivingSocial
get more traffic
from Google

11 - @hmarketer - @rachitdayal

#incosmetics #marketing
12 - @hmarketer - @rachitdayal

#incosmetics #marketing
We Help Coffee Bean & Tea Leaf
get more fans & engage them better
13 - @hmarketer - @rachitdayal

#incosmetics #marketing
Universities

14 - @hmarketer - @rachitdayal

#incosmetics #marketing
Brands
15 - @hmarketer - @rachitdayal

#incosmetics #marketing
Portals
16 - @hmarketer - @rachitdayal

#incosmetics #marketing
17 - @hmarketer - @rachitdayal

#incosmetics #marketing
So, back to the Digital Marketing Mess
Websites
Mobile
Instagram
LINE
18 - @hmarketer - @rachitdayal

Facebook

YOU!
Maps

Google
Display Ads
News
Email
#incosmetics #marketing
Too Many
Moving Pieces,
And Campaigns
Fail!

19 - @hmarketer - @rachitdayal

#incosmetics #marketing
20 - @hmarketer - @rachitdayal

Here’s an Idea!

#incosmetics #marketing
Let’s Learn By
Looking At
Innovative
Ideas in Digital
21 - @hmarketer - @rachitdayal

#incosmetics #marketing
22 - @hmarketer - @rachitdayal

#incosmetics #marketing
23 - @hmarketer - @rachitdayal

#incosmetics #marketing
1. Dove – A Roadmap for Video Dominance

http://realbeautysketches.dove.com/
24 - @hmarketer - @rachitdayal

#incosmetics #marketing
163 Million
Video Views!

25 - @hmarketer - @rachitdayal

#incosmetics #marketing
163 Million Views …
Because It Was Good … ?

26 - @hmarketer - @rachitdayal

#incosmetics #marketing
Translated into
25 languages

And It Was
Very Good!

27 - @hmarketer - @rachitdayal

#incosmetics #marketing
Uploaded to 46
Dove Channels

Translated into
25 languages

And It Was
Very Good!

28 - @hmarketer - @rachitdayal

#incosmetics #marketing
Uploaded to 46
Dove Channels

Translated into
25 languages

And It Was
Very Good!
4.6B YouTube
Ad Impressions
29 - @hmarketer - @rachitdayal

#incosmetics #marketing
Uploaded to 46
Dove Channels

Translated into
25 languages

And It Was
Very Good!
4.6B YouTube
Ad Impressions
30 - @hmarketer - @rachitdayal

G+ Hangouts &
Responses

#incosmetics #marketing
Uploaded to 46
Dove Channels

Translated into
25 languages

And It Was
Very Good!
4.6B YouTube
Ad Impressions
31 - @hmarketer - @rachitdayal

G+ Hangouts &
Responses

#incosmetics #marketing
Winning Idea #1
A Video Focused on Users
And Promoted Heavily!
32 - @hmarketer - @rachitdayal

#incosmetics #marketing
33 - @hmarketer - @rachitdayal

#incosmetics #marketing
2. Klik– Success on Chatting/WhatsApp

http://worldsbestcasestudies.com/klik-whatsapp-campaign-case-study/
34 - @hmarketer - @rachitdayal
#incosmetics #marketing
Winning Idea #2:
Challenges, Quizzes,
Responding on Chat!
35 - @hmarketer - @rachitdayal

#incosmetics #marketing
36 - @hmarketer - @rachitdayal

#incosmetics #marketing
37 - @hmarketer - @rachitdayal

#incosmetics #marketing
3. Ben & Jerrys – Instagram To The Fullest!

http://bit.ly/TLnXa2
38 - @hmarketer - @rachitdayal

#incosmetics #marketing
Winning Idea #3
Use User Generated
Photos & Content
To Reward Customers
39 - @hmarketer - @rachitdayal

#incosmetics #marketing
40 - @hmarketer - @rachitdayal

#incosmetics #marketing
41 - @hmarketer - @rachitdayal

#incosmetics #marketing
42 - @hmarketer - @rachitdayal

#incosmetics #marketing
43 - @hmarketer - @rachitdayal

#incosmetics #marketing
44 - @hmarketer - @rachitdayal

#incosmetics #marketing
45 - @hmarketer - @rachitdayal

#incosmetics #marketing
46 - @hmarketer - @rachitdayal

#incosmetics #marketing
So,
why do
we still

47 - @hmarketer - @rachitdayal

#incosmetics #marketing
Most Companies Brand – To Acquire

48 - @hmarketer - @rachitdayal

#incosmetics #marketing
Some Companies Make An Effort To Convert

49 - @hmarketer - @rachitdayal

#incosmetics #marketing
Very Few Maximize Their Customers

50 - @hmarketer - @rachitdayal

#incosmetics #marketing
Very Few Maximize Their Customers
Expensive &
Hard To
Measure

51 - @hmarketer - @rachitdayal

#incosmetics #marketing
Very Few Maximize Their Customers
Expensive &
Hard To
Measure

Usually done once,
but great for results

52 - @hmarketer - @rachitdayal

#incosmetics #marketing
Very Few Maximize Their Customers
Expensive &
Hard To
Measure

Usually done once,
but great for results

53 - @hmarketer - @rachitdayal

Done least,
but actually
the highest
ROI activity

#incosmetics #marketing
54 - @hmarketer - @rachitdayal

#incosmetics #marketing
I’ve Assigned
Marketing
Activities
According To
My Purpose!
55 - @hmarketer - @rachitdayal

#incosmetics #marketing
When The Purpose Is To Acquire

56 - @hmarketer - @rachitdayal

#incosmetics #marketing
When The Purpose Is To Convert

57 - @hmarketer - @rachitdayal

#incosmetics #marketing
And When The Purpose Is To Resell

58 - @hmarketer - @rachitdayal

#incosmetics #marketing
Plan Your Activities According To Purpose

59 - @hmarketer - @rachitdayal

#incosmetics #marketing
60 - @hmarketer - @rachitdayal

#incosmetics #marketing
Want To Continue The
Conversation Over
A Google+ Hangout?

61 - @hmarketer - @rachitdayal

#incosmetics #marketing
incosmetics@happymarketer.com
62 - @hmarketer - @rachitdayal

#incosmetics #marketing

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Digital Marketing Strategies by Rachit Dayal at InCosmetics Asia, Bangkok 2013

  • 1. IN-COSMETICS BANGKOK 2013 DIGITAL MARKETING STRATEGIES FOR COSMETICS BRANDS 1 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 2. Today’s Menu – Digital Marketing Websites Facebook Mobile Google Display Ads Instagram LINE 2 - @hmarketer - @rachitdayal News Maps Email #incosmetics #marketing
  • 3. Today’s Menu – Digital Marketing Websites Mobile Instagram LINE 3 - @hmarketer - @rachitdayal Facebook 30 Mins Maps Google Display Ads News Email #incosmetics #marketing
  • 4. Hey there, I’m Rachit! 4 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 5. My Team of Happy Marketers in #Singapore 5 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 6. And Happy Marketers in #Bangalore 6 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 7. Happy Founders in #Thailand, #Malaysia, #Indonesia, #SEA 7 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 8. 8 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 9. We help Tigerair figure out what’s going on with their website & mobile apps 9 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 10. 10 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 11. We Help Ensogo & LivingSocial get more traffic from Google 11 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 12. 12 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 13. We Help Coffee Bean & Tea Leaf get more fans & engage them better 13 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 14. Universities 14 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 15. Brands 15 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 16. Portals 16 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 17. 17 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 18. So, back to the Digital Marketing Mess Websites Mobile Instagram LINE 18 - @hmarketer - @rachitdayal Facebook YOU! Maps Google Display Ads News Email #incosmetics #marketing
  • 19. Too Many Moving Pieces, And Campaigns Fail! 19 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 20. 20 - @hmarketer - @rachitdayal Here’s an Idea! #incosmetics #marketing
  • 21. Let’s Learn By Looking At Innovative Ideas in Digital 21 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 22. 22 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 23. 23 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 24. 1. Dove – A Roadmap for Video Dominance http://realbeautysketches.dove.com/ 24 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 25. 163 Million Video Views! 25 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 26. 163 Million Views … Because It Was Good … ? 26 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 27. Translated into 25 languages And It Was Very Good! 27 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 28. Uploaded to 46 Dove Channels Translated into 25 languages And It Was Very Good! 28 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 29. Uploaded to 46 Dove Channels Translated into 25 languages And It Was Very Good! 4.6B YouTube Ad Impressions 29 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 30. Uploaded to 46 Dove Channels Translated into 25 languages And It Was Very Good! 4.6B YouTube Ad Impressions 30 - @hmarketer - @rachitdayal G+ Hangouts & Responses #incosmetics #marketing
  • 31. Uploaded to 46 Dove Channels Translated into 25 languages And It Was Very Good! 4.6B YouTube Ad Impressions 31 - @hmarketer - @rachitdayal G+ Hangouts & Responses #incosmetics #marketing
  • 32. Winning Idea #1 A Video Focused on Users And Promoted Heavily! 32 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 33. 33 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 34. 2. Klik– Success on Chatting/WhatsApp http://worldsbestcasestudies.com/klik-whatsapp-campaign-case-study/ 34 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 35. Winning Idea #2: Challenges, Quizzes, Responding on Chat! 35 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 36. 36 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 37. 37 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 38. 3. Ben & Jerrys – Instagram To The Fullest! http://bit.ly/TLnXa2 38 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 39. Winning Idea #3 Use User Generated Photos & Content To Reward Customers 39 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 40. 40 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 41. 41 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 42. 42 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 43. 43 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 44. 44 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 45. 45 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 46. 46 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 47. So, why do we still 47 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 48. Most Companies Brand – To Acquire 48 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 49. Some Companies Make An Effort To Convert 49 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 50. Very Few Maximize Their Customers 50 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 51. Very Few Maximize Their Customers Expensive & Hard To Measure 51 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 52. Very Few Maximize Their Customers Expensive & Hard To Measure Usually done once, but great for results 52 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 53. Very Few Maximize Their Customers Expensive & Hard To Measure Usually done once, but great for results 53 - @hmarketer - @rachitdayal Done least, but actually the highest ROI activity #incosmetics #marketing
  • 54. 54 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 55. I’ve Assigned Marketing Activities According To My Purpose! 55 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 56. When The Purpose Is To Acquire 56 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 57. When The Purpose Is To Convert 57 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 58. And When The Purpose Is To Resell 58 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 59. Plan Your Activities According To Purpose 59 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 60. 60 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 61. Want To Continue The Conversation Over A Google+ Hangout? 61 - @hmarketer - @rachitdayal #incosmetics #marketing
  • 62. incosmetics@happymarketer.com 62 - @hmarketer - @rachitdayal #incosmetics #marketing