A brief introduction to

2. Pam Broviak, P.E.
City Engineer/Assistant Director of Public Works
City of Geneva, IL
Co-founder of several online
groups/sites:
MuniGov, Be2Camp, Public Works
Group, Grid Works

3. http://youtu.be/fpMZbT1tx2o

5. Technology at work is increasing
at an exponential rate
The
importance of
communication
is increasing

6. The rules are changing

8. Don’t let
others tell
our story

9. Twitter
Operations—Microblogging

10. http://www.twitpic.com/99f41h
Citizen Requests — Twitpic

11. http://www.facebook.com/cityofelgin
Snow Operations — Facebook

12. Video
Snow Operations — Videos

13. Blogs
http://wsdotblog.blogspot.com
Projects — Blogs

14. Photo
Sharing
http://www.flickr.com/photos/cityofgeneva
Projects/Events — Photosharing

15. http://www.linkedin.com
Professional Development — Social Networking

16. Professional Development — Social Networking

17. Serious
Games
Education — Serious Games

18. Augmented
Reality
Planning/Ops — Augmented Reality

19. Audio
Casts
http://www.blogtalkradio.com
Public Relations — Audio casts

20. iTunes
Meetings — Podcasts

21. Slide
Sharing
http://www.slideshare.net
Education — Slide casts

22. Widgets
Education — Widgets

24. Find your voice
PRACTICE
Online & offline!

25. Choose
Your
Team

26. Research &
Set
Goals

27. Choose
The
Right
Tools

28. Develop a Social Media
Policy
•“Good Reading and Resources”
section of http://munigov.org
•Social Media Governance:
http://socialmediagovernance.com/policies.php

29. Engage

30. Share Your
Ideas,
Success, and
even
Failures

31. Remember, there be challenges
along the way
Access to
what you
need

32. RESOURCES:
http://www.publicworksgroup.com
http://www.munigov.org

33. Thank You! Questions?
Pam Broviak, PE
City of Geneva
pbroviak@geneva.il.us
Public Works Group
pwg@publicworksgroup.com
Twitter: http://www.twitter.com/pbroviak
LinkedIn: http://www.linkedin.com/in/pbroviak
Skype: Pam.Broviak
Slides at: http://www.slideshare.net/publicworksgroup