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Customer Orientation
Coordinated Effort
Value-driven
Goal Orientation
Retailing
Concept
Retail
Strategy
 The word Retail has it’s origin in French word
RETAILLIER means “to cut a piece” or
“to break bulk”
 Retailing is the sale of goods and services to
the ultimate consumer for personal, family
or house hold use .
 According to Kotler Retailing includes all
the activities involved in selling good’s or
services to the final consumers for personal,
non business use.
Need for the development of retail strategy
Due to the emergence of
 New Competitors
 New Formats
 New Technologies
 Shifts In Customer Needs
5
 Variety (Breadth)
Examples of Broad
Line Retailers
 JCPenney , Sears
 CostCo , Sam’s Club
 Carrefour
 Family Dollar
 Dollar General
 Assortment (Depth)
Examples of
CategoryKillers
 PetSmart
 PetCo
 Edwin Watts
• Discount Stores –
lower margins , higher volume
 Wal - Mart ,Target ,Kmart
• Off – Price Retailers –
lower cost merchandise
 TJMaxx ,Marshall’s
• Factory Outlets –
manufacturer out-let for out – of season
 BurLingTon Coat Factory,NordStromRack
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective
Strategy In Retail Perspective

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Strategy In Retail Perspective

  • 1. Customer Orientation Coordinated Effort Value-driven Goal Orientation Retailing Concept Retail Strategy
  • 2.  The word Retail has it’s origin in French word RETAILLIER means “to cut a piece” or “to break bulk”  Retailing is the sale of goods and services to the ultimate consumer for personal, family or house hold use .  According to Kotler Retailing includes all the activities involved in selling good’s or services to the final consumers for personal, non business use.
  • 3.
  • 4.
  • 5. Need for the development of retail strategy Due to the emergence of  New Competitors  New Formats  New Technologies  Shifts In Customer Needs 5
  • 6.
  • 7.
  • 8.
  • 9.  Variety (Breadth) Examples of Broad Line Retailers  JCPenney , Sears  CostCo , Sam’s Club  Carrefour  Family Dollar  Dollar General  Assortment (Depth) Examples of CategoryKillers  PetSmart  PetCo  Edwin Watts
  • 10.
  • 11.
  • 12.
  • 13. • Discount Stores – lower margins , higher volume  Wal - Mart ,Target ,Kmart • Off – Price Retailers – lower cost merchandise  TJMaxx ,Marshall’s • Factory Outlets – manufacturer out-let for out – of season  BurLingTon Coat Factory,NordStromRack