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Tips on how to find
a job in 2012


                      Peter Cosgrove
                       October 2012
Housekeeping
Agenda

INTRODUCTION

YOUR CV

WHERE ARE ALL THE JOBS

THE INTERVIEW AND BEYOND

MOTIVATION

ACTIONS
It can often be the small things that
   make the big difference, so improving
        that 1% in certain areas can
   differentiate you from the competition




1 %’s
Your CV
Your Advert

30 seconds to an impression

    Your cv is your advert, in the current
    market you may only get 30 seconds
     from an employer so like an advert
          make every word count
Our approach to transition



Your CV
CV – initial thoughts

   “I did not have time to write you a short letter so I wrote you a long one”

   Most cvs are a First Draft

   If a recruiter does not understand your cv or does not like the layout – its
    your fault




                                    89%
CV Format
CONTACT DETAILS

PROFILE

CAREER & ACHIEVEMENTS

EDUCATION & TRAINING

OTHER SKILLS & INTEREST



   X
CAREER OBJECTIVE

REFERENCES
Visual                      No photo – it adds to the
                                 size of the file.
                           In terms of length – under
                                  1000 words

         SIZE MATT   ERS




         < 1000 WORDS

         FONT

         WHITE SPACE/
         MARGINS
Content

Biographical       What does an employer want to see



Key Words          Begin with the end in mind



Complexity         Can someone out side your industry
                   understand your cv
Evidence & Credibility

               ● Waiter at a very busy restaurant



               ● Organised budgets and targets for the group



               ● Recruited and interviewed staff



               ● Motivated and built morale



               ● Responsive to customer queries and issues
The most critical point
                                                            around cvs. It is what you
        Evidence & Credibility                              did well not what you did
                                                             that an employer cares
                                                                      about.
                 ● Waiter at a very busy restaurant
                           - the customers hated my guts

                  ● Organised budgets and targets for the group
                           - never got one number correct

                  ● Recruited and interviewed staff
                           - the main reason people did not join

                  ● Motivated and built morale
                           - told awful jokes that no one liked

                  ● Responsive to customer queries and issues
                           - Sent all calls to voicemail

What’s the difference between what you did and the
guy who got fired?
Why even after reading you may have spelling ‘msiteaks’



Arocdnicg to rsceearch at Cmabrigde Uinervtisy, it deosn’t
mttaer in waht oredr the ltteers in a wrod are, the olny
iprmoatnt tihng is taht the frist and lsat ltteer are in the
rghit pcale. The rset can be a toatl mses and you can sitll
raed it wouthit pobelrm. Tihs is buseace the huamn mnid
deos not raed ervey lteter by istlef, but the wrod as a
wlohe.
Language


Organized / Color

Your vs You’re

Led vs Lead

Accept vs except


              …also be careful of jargon
Ask this question after reading every
   bullet point in your cv. Does the
employer get anything from this bullet
point, does it say what you did or what
             you did well?
Finding a Job
There are only 4 ways to find a job

Direct applications to companies

Advertisements – online / offline

Recruitment Consultants / Headhunters

Using Your Network
If you do not apply to a
Companies …                      person – you cannot
                               follow up – never apply
                              saying “Dear Sir / Madam




                              A M
                        A D
                     / M
              S IR
      A R
   D E
The internet makes it too
                                 easy to send hundreds of
Publications & Useful Websites   cv – that is why you may
                                 not get a response – you
                                    need to stand out!



                           ET
                        RN
                     T E
                   IN
           E
         TH
How do get the most out of a
   Recruitment Agencies
Where are recruitment agencies they listed




Website: www.nrf.ie
Objectives of a recruitment agency
   Win business from prospective clients either exclusively or as
    one of a number of suppliers

   Source and interview relevant candidates

   Manage the interview offer and contract process

   Reject the other candidates



         X
    Act as a career counsellor
Recruitment Consultants – what can you do


Identify the recruiters you believe can help you


Provide a professional perception of yourself

                                       It is in the interest of a recruitment
Listen to their advice             consultant to put the right person in the
                                    right job – this is how they get paid. If
                                    you are not that person and you think
                                   you should have been, you have either
Ask for feedback                         not got that point across to that
                                   recruiter or have not left as positive an
                                      impression as you thought you had
Be professional (again)
Think of your email/ cover letter please…..

   Sample:

   I am interested in this role, I just recently concluded a CIPD
    certificate course in Human resource management and before
    that a Masters degree in Human resource management. My last
    job was in the Rotunda hospital in the patient services
    department.
                                 Too generic – you need to talk
                                     about their job and their
                                 company and why they should
                                  look at you – show them you
                                      want this job not a job
The interview
Prepare




“Success always comes when preparation meets opportunity”
1. First Impression – Eye Contact



           Eye contact
2. First Impression – Dress Sense
3. First Impression - Handshake
4. First Impression - Smile…
Maximising your impact at interview



Can you do the Job

Do you want the Job

Do we like you
Research


Google News/ thejournal.ie

Bodies / institutions
                                  A companies website is often
                                  six months behind – it is not
CSO/ ESRI                         the best place for up to date
                                     information, use other
People who work in the company              methods


Social feed – twitter, facebook

…lastly their website
Types of Interview / Assessment

Biographical Interview


Competency based Interview


Other: Panel/ Stress


Psychometric Tests


Assessment Centres
Types of Interview / Assessment

Biographical Interview


Competency based Interview


Other: Panel/ Stress


Psychometric Tests


Assessment Centres
STAR
                                All questions that begin
                               with “give me an example
                                 of a time...” should be
                                   structured this way




S ituation   T ask   A ction            R esult
How Companies Search and how candidates look

1. From Within

2. Using Proof

3. Close Colleagues

4. Trusted Agencies

5. Adverts

6. Cvs on file
Networking
What do we mean by motivation?
Studies of communication


Body language:       55%:

Tone of Voice:       38%

What you say:        7%
Kids pick up non verbal clues
      much easier as they spent
       the first year of their life
   almost exclusively looking at
     these, they know when you
    are cross with them through
     what they see not what you
                   say
Roger Bannister

                   Bannister was told that if he
                   tried to run a mile in under 4
                  minutes, he could die, he had
                  to picture it to help him see it
                            and believe it
Opportunityisnowhere
               What does this
               say, could it say
                anything else?
Thinking Creatively
How are jobseekers responding....


                     Now I have my
                   foot in the door….
Actions

 Prepare a world class cv which is targeted

 Understand how to interview well and prepare prepare prepare

 Know your value to an organisation

 Follow up – show determination

 Start networking

 Improve your skills, knowledge and research ability

 Stay Positive and Active
Thank you and questions
    Name:      Peter Cosgrove
    Title:     Director – Cpl
    Phone:     01 614 6160

    Email:     peter.cosgrove@cpl.ie
    Twitter:   @petercosgrove
    Website:   www.cpl.ie

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How to find a Job in 2012 - Central Library Oct 2012

  • 1. Tips on how to find a job in 2012 Peter Cosgrove October 2012
  • 3. Agenda INTRODUCTION YOUR CV WHERE ARE ALL THE JOBS THE INTERVIEW AND BEYOND MOTIVATION ACTIONS
  • 4. It can often be the small things that make the big difference, so improving that 1% in certain areas can differentiate you from the competition 1 %’s
  • 6. Your Advert 30 seconds to an impression Your cv is your advert, in the current market you may only get 30 seconds from an employer so like an advert make every word count
  • 7. Our approach to transition Your CV
  • 8. CV – initial thoughts  “I did not have time to write you a short letter so I wrote you a long one”  Most cvs are a First Draft  If a recruiter does not understand your cv or does not like the layout – its your fault 89%
  • 9. CV Format CONTACT DETAILS PROFILE CAREER & ACHIEVEMENTS EDUCATION & TRAINING OTHER SKILLS & INTEREST X CAREER OBJECTIVE REFERENCES
  • 10. Visual No photo – it adds to the size of the file. In terms of length – under 1000 words SIZE MATT ERS < 1000 WORDS FONT WHITE SPACE/ MARGINS
  • 11. Content Biographical What does an employer want to see Key Words Begin with the end in mind Complexity Can someone out side your industry understand your cv
  • 12. Evidence & Credibility ● Waiter at a very busy restaurant ● Organised budgets and targets for the group ● Recruited and interviewed staff ● Motivated and built morale ● Responsive to customer queries and issues
  • 13. The most critical point around cvs. It is what you Evidence & Credibility did well not what you did that an employer cares about. ● Waiter at a very busy restaurant - the customers hated my guts ● Organised budgets and targets for the group - never got one number correct ● Recruited and interviewed staff - the main reason people did not join ● Motivated and built morale - told awful jokes that no one liked ● Responsive to customer queries and issues - Sent all calls to voicemail What’s the difference between what you did and the guy who got fired?
  • 14. Why even after reading you may have spelling ‘msiteaks’ Arocdnicg to rsceearch at Cmabrigde Uinervtisy, it deosn’t mttaer in waht oredr the ltteers in a wrod are, the olny iprmoatnt tihng is taht the frist and lsat ltteer are in the rghit pcale. The rset can be a toatl mses and you can sitll raed it wouthit pobelrm. Tihs is buseace the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe.
  • 15. Language Organized / Color Your vs You’re Led vs Lead Accept vs except …also be careful of jargon
  • 16. Ask this question after reading every bullet point in your cv. Does the employer get anything from this bullet point, does it say what you did or what you did well?
  • 18. There are only 4 ways to find a job Direct applications to companies Advertisements – online / offline Recruitment Consultants / Headhunters Using Your Network
  • 19. If you do not apply to a Companies … person – you cannot follow up – never apply saying “Dear Sir / Madam A M A D / M S IR A R D E
  • 20. The internet makes it too easy to send hundreds of Publications & Useful Websites cv – that is why you may not get a response – you need to stand out! ET RN T E IN E TH
  • 21. How do get the most out of a Recruitment Agencies
  • 22. Where are recruitment agencies they listed Website: www.nrf.ie
  • 23. Objectives of a recruitment agency  Win business from prospective clients either exclusively or as one of a number of suppliers  Source and interview relevant candidates  Manage the interview offer and contract process  Reject the other candidates  X Act as a career counsellor
  • 24. Recruitment Consultants – what can you do Identify the recruiters you believe can help you Provide a professional perception of yourself It is in the interest of a recruitment Listen to their advice consultant to put the right person in the right job – this is how they get paid. If you are not that person and you think you should have been, you have either Ask for feedback not got that point across to that recruiter or have not left as positive an impression as you thought you had Be professional (again)
  • 25. Think of your email/ cover letter please…..  Sample:  I am interested in this role, I just recently concluded a CIPD certificate course in Human resource management and before that a Masters degree in Human resource management. My last job was in the Rotunda hospital in the patient services department. Too generic – you need to talk about their job and their company and why they should look at you – show them you want this job not a job
  • 27. Prepare “Success always comes when preparation meets opportunity”
  • 28. 1. First Impression – Eye Contact Eye contact
  • 29. 2. First Impression – Dress Sense
  • 30. 3. First Impression - Handshake
  • 31. 4. First Impression - Smile…
  • 32. Maximising your impact at interview Can you do the Job Do you want the Job Do we like you
  • 33. Research Google News/ thejournal.ie Bodies / institutions A companies website is often six months behind – it is not CSO/ ESRI the best place for up to date information, use other People who work in the company methods Social feed – twitter, facebook …lastly their website
  • 34. Types of Interview / Assessment Biographical Interview Competency based Interview Other: Panel/ Stress Psychometric Tests Assessment Centres
  • 35. Types of Interview / Assessment Biographical Interview Competency based Interview Other: Panel/ Stress Psychometric Tests Assessment Centres
  • 36. STAR All questions that begin with “give me an example of a time...” should be structured this way S ituation T ask A ction R esult
  • 37. How Companies Search and how candidates look 1. From Within 2. Using Proof 3. Close Colleagues 4. Trusted Agencies 5. Adverts 6. Cvs on file
  • 39. What do we mean by motivation?
  • 40. Studies of communication Body language: 55%: Tone of Voice: 38% What you say: 7%
  • 41. Kids pick up non verbal clues much easier as they spent the first year of their life  almost exclusively looking at these, they know when you are cross with them through what they see not what you say
  • 42. Roger Bannister Bannister was told that if he tried to run a mile in under 4 minutes, he could die, he had to picture it to help him see it and believe it
  • 43. Opportunityisnowhere What does this say, could it say anything else?
  • 45. How are jobseekers responding.... Now I have my foot in the door….
  • 46. Actions  Prepare a world class cv which is targeted  Understand how to interview well and prepare prepare prepare  Know your value to an organisation  Follow up – show determination  Start networking  Improve your skills, knowledge and research ability  Stay Positive and Active
  • 47. Thank you and questions Name: Peter Cosgrove Title: Director – Cpl Phone: 01 614 6160 Email: peter.cosgrove@cpl.ie Twitter: @petercosgrove Website: www.cpl.ie

Editor's Notes

  1. Turn off mobiles All slides will be provided online Please take actions not notes Fire exits
  2. My slides are not detailed and everything will be available on our website – today is not about taking copious notes its about taking away actions so I would prefer you to only write down actions as there is 100s of books that can give you advice on this but it needs to be pertinent to you. Also – this could be a one day talk so you are not going to get everything you ever wanted but I will try to touch on everything Here is the agenda We will take a break at… There will be questions at the end and the opportunity to one-no-one with recruiters
  3. Story from Adrian Birrell about the 1%’s –
  4. Lets start with a clip from a well known product CLIP – “do you know who I am.“   Ok what you have seen there is a 30 second advert which probably took weeks to make, they have only one outcome from this commercial and that is for you to buy their product or get the message Why is this important, well because this is the same with your cv, the only outcome is that it gets you a job interview and sadly most cvs are poorly written, formatted and thought through. Think about that ad again, if you saw a spelling mistake, if the guy fumbled his words etc you would link that to the brand. Therefore your cv represents you and in 30 seconds someone is going to make their mind up about who you are, where you are coming from etc.   Why 30 seconds, well lets agree that this is a disgracefully short time for someone to look at your cv but imagine the average office looks like this –
  5. This is what the average recruiters cv piles look like - now realise that the person running through these cvs wants to discount as may as they can – so essentially they are de-selecting not selecting. While the room here may seem a bit unrealistic we are now living in the electronic age which means one person can apply for about 3000 applications in an 8 hour period – that’s why you may not get responses to everything you send through and we will come on to the right way to apply later. Now that the internet has made us truly global companies like Google get over 2 million unsolicited applications every year – even though they employ loess than 20,000 people
  6. So who likes talking and writing about themselves – hands up (so no politicians are in I see)   First things first if I find your cv annoying, hard to read, confusing, too long, too short, in a form I don’t like – this is all YOUR problem. Just like when you were in school teachers always praised good easy to read handwriting as it made their job easier. Think about it do you want someone to feel relaxed reading your cv or annoyed – so it makes sense to get it right!   Secondly – most cvs are a first draft, we do not rewrite it Remember the phrase – “I did not have time to write you a short letter so I wrote you a long one” again like school rather than answering the question we wrote down everything we knew just so we could be the first to put our hand up and say “more paper” and scare the bejeesus out of everyone else 89% of cvs still coming into Cpl have errors either in formatting, typos, or grammar errors
  7. So while lots of people will argue – here is my view based on seeing 1000s of cvs and talking to employers CONTACT DETAILS PROFILE CAREER &amp; ACHIEVEMENTS EDUCATION &amp; TRAINING OTHER SKILLS &amp; INTEREST…in that order Career Objective can be a negative as it may take 6 months to get a job yet your original objective may have changed References: the person reading may not like one of your references or call them without your permission – no need to put on at the cv stage – it rarely can help
  8. No photo – it adds to the file size, it nothing to do with your looks, I have had this photo on a cv Less than 800 words if you have less than 5 years experience, less than 1000 words if you are a senior manager Font – make it easy to read and not 9 font Use the nomal margins Formatting – lack of use of page breaks or keeping lines together, tables that corrupt Margins and cramming text – use the less than 1000 words rule – they notice that the page looks really long and wordy and they dont like it.   Actions: have colleagues print off on their printer, ask recruiters to forward you any cv that was sent to the client, get feedback from many sources.
  9. Again its not about you its about them, it does not mater how wonderful you were 15 years ago most employers when they look at a cv start with one think your current or last job, so have that on the first page – remember you have 30 seconds! While there are different types of cv ie functional (where you highlight all your skills on the first page) and then highlight the jobs that you were in, the problem is that most employers want to see a biographical cv – so give it to them – in reverse chronological order, ie last job first. Once you get past this millennium the interest level drains especially if you have stayed within the same profession – so if you were once a HR Administrator and are now a HR manager the chances are that the roles in your proviso job can be taken as read and don’t need elaboration The next point is key and again this is to understand the rules. Many cvs if they go to a company or a recruiter get put into a database and when they are looking for the right fit they search on key words. So why is this important. Well firstly people often don’t have them in their cv. I met a human resource professional who did not have it in her cv she just had HR - no one searches on HR as it brings up words like mushroom. So be careful of jargon and acronyms. Secondly if you have worked for CRH or Vodafone you may want to mention they are in the building or telecoms industries as what is being searched on is skill words, job titles and sectors – are they in your cv? So a job from 10 years ago possibly the most important thing to have is the sector.   Action – focus on current roles the most, reverse engineer your cv to the job you want, check you don’t have acronyms instead of the full word at least once.
  10. If you take one thing away from the cv it is to focus on achievements. Here is a story for you. I has two people working for me one who was an excellent salesman, one who was an incredibly poor performer, came in late, was very negative, did not perform well etc   Here is 6 bullet points that they could both put down – the problem is that this says they are the same. Without evidence and achievements and some measurability you are giving an employer no way to differentiate in your favour
  11. Even the small things matter- what does an employer want - a resilient, flexible hard worker – if you are never sick mention it! I know someone who has not had a sick day in over 10 years – that’s a positive   Marketing I was told once was simply a reason for consumers to discriminate in your favour. If you just list your job spec no ones knows how good you are. If you think you can right down achievements without even thinking – you wont, its HARD What’s the difference between what you did and the guy who got fired?
  12. Finally, we come to language and again we can’t blame texting and twittering for our bad spelling. Even today my 4 and 6 year olds are still taught spelling and grammar, it is pure laziness not to check a document. Spell check is not enough, apart from anything we live in Europe so organise and utilise are with s not z. Spell check wont pick up from vs form as they both correctly spelt. Grammar can be just as bad, mixing past and present tenses, in appropriate capital letters and apostrophes where they may not be
  13. But Peter you say, such pedantry, do you really think this level of detail matters Let me tell you what got through as a good cv a few years ago was different as it was a candidate market, you do not know that he person looking at your cv is not detail oriented and is looking for reasons to put your cv on the long pile of “no’s”   Action – have a former English teacher look over it not only would they enjoy writing in red pen all over it they would enjoy the tutting they could do in your presence!
  14. Final Actions: Get as many views, my view on how a cv is written comes from years at looking at them and while you may get some different views these are broadly the views you will here from professionals so take them on board. Also half of the room will still have poor cvs in a months time as its human nature, its procrastination – so don’t be one of them   Remember every point in your cv should get the SO WHAT factor – why is it in there and does it say anything about me Final question – if an employer looks at your cv Does it highlight how good you are and represent you in as good a view as possible Is it just a job spec Is there any reason in looking at your cv vs others that you have to be selected for the shortlist
  15. There are only 4 ways to find a job Direct applications to companies Advertisements – online / offline Recruitment Consultants / Headhunters Using Your Network ..so lets look at all of these….
  16. Here is a list of clients that have all been recruiting in last 6 months – many new enterprises So if you hear that 70% of companies are not hiring that means 30% are When it comes to applying to a job before you do this you should firstly identify if this is the best route to go down. It may be the only route however you are often in a position to get more information through a friend who works in the company before you apply ie using your network and going in the back door not with everyone else. Never apply to a company if you do not have a person to apply to Think of how you react to a “Dear Sir/madam” email secondly – if you do not apply to a person how can you follow up with a person Thirdly – if you have applied directly and then a recruiter tells you a bout a position in that company they cannot represent you even if you want them to as the company already has your details – so think before you send
  17. Offline: If anyone has looked at the national press you will see very few ads – does this mean companies are not recruiting – No it does not, it does mean they have a smaller marketing budget. Answering a job ad directly should only be done if you feel you are a good match for the job – this may seem obvious but its not always the case Online Here is a list of places to look which may all be familiar but some may not: NCI, IDA, company websites – all places you may not look Be a better researcher – the more you look the luckier you will get, you may find roles not called HR that are HR - they may say operations Try different ways of searching as just looking for an exact job match will not always work. The first search should be long and exhaustive where you are looking for all the types of roles that you could so. For instance “operations manager” can mean so many different types of roles. Check company websites specifically companies you want to work for.   Action : Know you are doing everything, ie there is not a job out there that you are suitable for that you have not applied for and choose the right application method each time. Finally try to get feedback on every application and if you have not after a few weeks consider the job is gone.
  18. Here is how to approach dealing with a recruitment agency
  19. Ask friends or colleagues who they have used or go to the NRF.ie website which highlight all agencies bound by the regfulations of the National rectuitment Federation
  20. Firstly – I wanted to highlight the objectives of a recruitment agency so you understand potentially some of the frustrations that you may have had dealing with them Here is what they do; Win business from prospective clients either exclusively or as one of a number of suppliers Source and interview relevant candidates Manage the interview process and advise client Manage offer and contract process with the client Reject the other candidates Here is what they are not: A career counsellor So if you go to a recruitment agency and say you want a “xchange” or you do not know what you want – you probably should try to get a view on this first as to some extent they will want to put you in a box
  21. Treat these just like a formal interview when you meet them, if you are late, too casual, arrogant etc they will be less inclined to put you forward to companies. Their goal is to match candidates with clients but again with the birth of the electronic age they can get 100 of cvs a ay often from China which they need to open to understand their lack of relevance hence you are not their only concern. Also in the current marketplace they may be losing their jobs so you may find jobs that when you go to apply are no longer valid – expect this. There are reasons for this but rather than complain about it just accept it. WHAT YOU SHOULD DO You should : Identify the recruiters you feel can help you and meet with them Provide a professional perception of yourself, a good cv and clear ideas of what you want Listen to their advice on salary guides and the market place Ask for feedback on your interview style and your cv And I reiterate BE PROFESSIONAL – so many people are not and it will hurt their cause This is only one route so there is no point calling them for daily updates or you will quite quickly find them not returning your calls – is it right no, is it what will happen – yes   If more than one recruiter has a job that you are interested in you are best to go with the recruiter who is closest to the client. Find this out through asking questions regarding the job – have you been out to see the HR, what is the benefits package, who des it report to etc.
  22.     Remember recruiters only make money by putting the right person into the right job!!! This is critical to understand as if you do not get the job it is because: You are not right for the role 2. you did not sell yourself appropriately or come across well enough or have a good enough cv that the recruiter was able to see you were right for the role There is no conspiracy among recruiters – they want to put the best people forward as this is how they make money so remember that Also – if you do not have feedback from the recruiter it is because they have not had feedback from the client – often the client does not give feedback, we do not like this as a recruitment agency but there is not a lot we can do
  23. Ok, you have the interview, this is fantastic it means they liked your cv if it was a direct application and if it was through your network or a recruiter, it also means they liked you. 3 years ago there was more jobs than people so you may have got every job you interviewed for - that does not necessarily mean you did a great interview.
  24. Step 1: Preparation   Many people do all their good work until the moment the interview starts and just because they seem to have gotten dressed in the dark or used their best friend from the video shop to design their apparel – the interview s over before its begun.
  25. So there are 4 things that automatically get clocked at interview – your eye contact or lack of it, how you dress sense, your handshake and whether you smile Lets look at each: Eye contact: If you do not look at someone when you talk to them it it makes them think you have something to hide or that you are shy or that you are being rude or that you do not have basic manners etc, whatever it is it can be a huge turn off  
  26. We have 1,5 billion visual brain cell receptors to every language one that we have Dress sense is not about expensive clothes – here is Berite Aherne at the g8 summit and it did not help him. Conversely this is Barack Obama, well known for sartorial elegance but usually its just dark suit, white or blue shirt and a red or blue ties, in reality you notice the man not the clothes So it is about appropriate clothing so get advice …not from you mum!
  27. Handshake –if I ask you all to remember when you got that wet, or limp handshake, or worse both. I can see some of you looking repulsed buy this – its only a handshake but we immediately make up our mind on this basis and some of you still have memories of one Everyone gets nervous but there are a few reasons for this, one is because you are not prepared and then you should be nervous but even if you are there will be natural nerves which can lead to sweaty palms and there are many ways to help calm yourself down including cold water on pulse points and holding your hands against metal on a chair to cool them down or even holding them palm up – again you can find all this on that great super highway the internet
  28. We like to deal with positive people so ensure yoo smile when you enter the room What this highlights is that you are every much in control of your first impression – that’s the good news!
  29. In terms of the actual interview – It is important to remember what the employer will be thinking and in reality for all interviews regardless of how may you go through all they base their decision on is: Can you do the Job Do you want the Job Do we like you So do you have the capability to do the job – your skills and experience Do you want the job – there is a big difference between wanting a job and wanting the job – know the difference! And do you they like you – there is nothing you can do here as you cannot be someone else – but you can have a strong first impression
  30. For any job if you want to research a company – don’t think the company website – usually its at least 6 months out of date and does not really impress an employer when you tell them what is on their website Thank of all the other places you can find information: Google and bing – search engines produce different results as do the dot.ie and the dot.coms so search both If your job is in a profession where there is a body or an institute – say architecture, the sales institute, retail excellence Ireland – see if you can find anything out from them about the company or the industry Use linkedin and other social networking sites to see if you can find people who work there that you know or someone you know knows – the best source of info is someone who works there Talk to suppliers to the company And finally look at the website You can also use Google news and a good tip is to always type the company name int ogogle news 24 hours before the interview in case anything recent has happened that you may have missed
  31. In terms of the actual interview there are many types and rather than go through them all the main point is how you prepare in advance will be the best predictor of success. The simple interview is called the biographical interview where they run through your cv and you talk through your roles and your skills, this may seem easy however this is where you need to take the opportunity to sell yourself in case the questions you prepare do not come up.   Ask the audience – what is the most commoon first question (the answeer being tell me about yourself) When I did my Leaving Cert many years ago, you may remember if you are of a certain age that there was a question on the paper for 20% of the marks which was to write a pre-prepared question. It seems amazing that people did not get 20 out of 20 as it was purely about writing a great essay in advance and remembering it on the day. The reality is that in 80% of interviews the first question will be something along the lines of “Tell me about yourself” or “Can you take me through your cv”. This is the equivalent to the history essay – you know the question but have you prepared the answer. The general view is if someone asks you this they would like to you to talk for 2 to 3 minutes so be prepared to do this. I would advise you structure this in advance and if you speak in an organised fashion, running through your career, highlighting achievements and strengths and talking about colleagues who can give the employer references you will be in an excellent position. Other questions like – strengths, weakneeses, achievements, “why do you want this job” will all come up so prepare for them
  32. The preferred approach of any strong interviewer is the competency based interview. These were developed in the army and the basic and most important premise to understand is that they are based on the principle that previous behaviour is the best predictor of future behaviour. I’ll repeat that previous behaviour is the best predictor of future behaviour. This means that they are looking for examples in your past which will give them an insight on how you may work out in the future. So firstly what are competencies. A competence is the quality of being adequately or well qualified physically and intellectually. SO examples of these might be organisation skills, influencing, analysing deciding, man management - so it is really important that you find out what types of competencies you will be challenged on and in many companies they are happy to tell you what these are – so all you have to do is prepare – but most people do not do this.   So the questions will go something like this, can you tell me a time when you had to ma ke a decision with incomplete information, what was you role and what issues did you have to overcome, or can you give me an example of a situation where you had to deal with a difficult boss.
  33. These can seem really scary however there are two things to be aware of. Firstly – use the STAR model, there are many variations to this which stands for Situation, Task, Action, Result. Nearly all questions should be answered this way and I will give you an example. The reason you want to talk about the situation is that it puts you back the time when this happened eg While working in Tesco as a Store manager, I was required to change the ordering system for the stores in Kildare, so you have now highlighted the situation and the task, however you may want to add a little but more ie the reason we had to do this was due to a new system being implemented in ireland,. I was tasked to do this by my boss and was given sole responsibility to get it done with a team of 4 to support me. Now you have highlighted your role and why you were doing it in the first place which means the interviewer understands the background. This all seems very simple but I have lost count of the number of times someone launches into an example and you do not know which company they were in when this happened and what their precise role was and if they were in charge or just helping. The main piece of the response is the A for Action as this is the piece where that are looking at what you did, whether you looked at alternatives, what issues arose, how you dealt with these, how you managed time and pressure and so forth. Remember they will only mark you on what you say so if you don’t say it regardless of whether it is on your cv it does not count. Do not think that the person across the table knows your cv intimately because generally they don’t – you need to know it intimately.
  34. Here is a slide from the book “What Colour is my Parachute” which highlights the way in which an employer hires and how we as candidates might look.   Put yourself in the position of an employer and think about when they need to hire what do they want to do. They want to hire someone that they know is good, eliminate the guesswork, the easiest way is to take someone internally and get them to take the job. Secondly they will look at people they worked with or who worked for them in previous roles. Thirdly they ask people in the company to nominate candidates – through refer a friend schemes. Often they will pay 1000 or sometimes up to 5000 for introducing a new employee – these are always under utilised. Why? Employees don’t want to be linked with a bad hire so will only do it when they are sure. So how much time are you spending on re-engaging with old colleagues, bosses, friends etc?
  35. Networking is an art in itself and some people are more comfortable than others but what I would say is that the benefit of networking is not the person you meet but their secondary contacts, you do not know who else they will meet that day. Secondly you learn something from meeting everyone, whether it is seething about the market, a good new website or book, some knowledge on their company etc so get out there. As regards formal networking this becomes even more crucial the more senior you are and you should be attending events, drinks etc …..   They say that over 50% of roles are hired through some sort of networking. Think of this from an employers perspective they don’t need to go through the recruitment process which they don’t like! How many people are on linked in – how many people have never heard of linked in. Use linkedin.com if you are looking to reconnect but know how to use it effectively and be aware in general of your profile online   In summary – much fewer jobs out there, firstly give yourself a world class cv to have a chance and secondly use all four routes of entry to try and find a job. I know many of you said when asked what you wanted to get out of today it was how to find a job and you may have been hoping for great new ways but my experience is it is the application and the lack of research and the lack of proactivity about finding out the best ay to apply for a job that is the biggest stumbling block.
  36. Add in funny clip to wake up the audience!
  37. This links in to the final part of my talk which is to do with you, your personal brand and how you come across. Some of you may know this but in the first 30 seconds of meeting someone have a think about how much time we focus on their body language, their tone of voice and what they say   Body Language 58% Tone of Voice 35% What you say 7% So only 7% is about what you say and 93% is about how you say it and the tone in which you say it – incredible On the phone where you cannot see the person it si 84% the tone of your voice and only 16% what you are actually saying!
  38. How many people here have kids. Have you been told to shout at kids is wrong, yes we all have, but its easier said than done when they have poured ketchup all over your new suit or they are currently knocking down all the food in the supermarket So instead of shouting we tense our shoulders, frown and speak in that voice that kids say to themselves – “now he is really angry because they listen to tone and watch your face and body!” Why Because Kids pick up non verbal clues much easier as they spent the first year of their life almost exclusively looking at these, they know when you are cross with them through what they see not what you say Now more than ever all I hear is there are no jobs out there, I will never get this job, - guess what you are right as you have projected this negativity before you have even started. You need to get out of this state of mind and only you can do it If it is very stressful getting kids to school in the morning don’t book an interview for the morning, if you are at your worst first thing get your interview in the afternoon. Do something good before your interview, read something interesting, exercise,. Listen to something that makes you laugh etc. have some better small talk in the lift that the weather
  39. Can I get a volunteer from the audience – just to highlight how your physiology affects you. We all know how to stand when we are bored and it is pretty easy to see when someone is bored or happy – so you should be aware of this. Exercise - Powerful and Confident Who is this? Ans – Roger Bannister Well he was the first guy to break the 4 minute mile. What most people are not aware of is that before he did it many doctors and physicians had announced that it was not possible and you could risk death. Now that’s a pretty tough psychological barrier to get over and the way he managed it was visualising 3 minutes 59 seconds as he crossed the line, as you know he did it. Interestingly, a record that had stood since the beginning of time was broken on 6 th May 1954 at 3.59.4 however within 7 weeks on 21 June 1954 the record was broken by John Landy in 3.58.0. Could he have done this if Roger had not – who knows? Once he kknew someone else had done it became a lot easier to do
  40. What does this say What else could it say Are we optimists or pessimsists? Opportunity is Nowhere OR Opportunity is now HERE
  41. So your personal brand is crucial – how you look, sit, feel and what you say I have given free seminars before to jobseekers where one or two are just giving out – they ay have a good point to make but the way they make it can affect how others perceive them
  42. Jobseekers are getting creative - so employers need to as well. You may have heard of some of these Twitter should hire me.com – got Jamie Varon a job Shoe with a cv in it – “Now I have my foot in the door….” Crushing up cv – I took the opportunity of crushing me cv in advance tio save youthe trouble – trying to catch their eye with humour Half of a 50 euro note – I will give you the other half of the 50 euro note when you see me! Facebook story of a recruiter – who instead of just sending in a cv sent in a note about a role they had had on their website for 2 months and a strategy for how to fill it – they identified a need that they had and sought to solve it – it showed they were following the company and knew morre than just the basics about it
  43. Summary
  44. NOTE Mention – if there is any stands eg FAS, Skillsnet, Jobcare, Worklink etc outside willing to talk to them afterwards